HARDWARE BE FREE OF DESKTOPS SERVICE CORE

Transcription

1 BE FREE BE FREE OF HARDWARE BE FREE OF DESKTOPS SERVICE CORE TALK TO OUR EXPERTS Copyright 2013 BestIT.com Inc.

2 DESKTOP-AS-A-SERVICE Desktop-as-a-Service (DaaS) is a comprehensive suite of services for end-users that eliminates desktop support headaches from provisioning to user support. DaaS is an outsourced service offering in which BestIT hosts the infrastructure and storage to deliver and manage your company s desktop devices, from endto-end. What We Deliver Centralized Data Mobilized Workforce Support Improved Security Remote Desktop Management Liberate Yourself from Desktop Dependency BestIT offers Help Desk and End-User Support services tailored to meet the unique needs of the Small & Medium Businesses (SMB) with a comprehensive and fully customizable suite of options. Our services include various levels of hardware and software support, help desk/ticketing, multi-level incident management, as well as immediate or timed response with escalation to on-sitecustomer IT operations and full end user desktop support. 1

3 DESKTOP VIRTUALIZATION DaaS is a cloud-hosted desktops solution, which uses desktop virtualization or VDI (virtual desktop infrastructure) to deliver standard desktops to the users in your company. The desktop (or laptop) device used to access the service can be a cost effective thin client which means there is very little infrastructure required at the company premises. DaaS services are usually accessed by the Internet but BestIT also offers accessibility via your corporate private network. Providing Touch-Free Global Desktop Services, which enable remote management of dispersed desktops from centralized locations. Centralized Data Allows for comprehensive Data management and control of sensitive corporate data, documents and financial information. Mobilized Workforce Support DaaS brings the benefit of accessing the complete functionality of your personalized and customized PC from any Internet-connected device anywhere, anytime. Improved Security With DaaS, you have better control of the security on your desktops in the event that a device is lost or stolen, or when an employee leaves the company. Daas Is Green DaaS solutions use less power than traditional desktop computing solutions and therefore offers huge cost avoidance opportunities. 2

4 USER AND DEVICE MANAGEMENT Providing Touch-Free Global Desktop Services, which enable remote management of dispersed desktops from centralized locations. Standardization of desktops across the organization to ease administration. Bring Your Own Device (BYOD) is a growing way for employees to stay connected to work and be more efficient with day-to-day business operations. DaaS is a highly flexible desktop solution, supporting all devices with RDP or ICA capabilities. BYOD Tablets, smartphones and laptops are common devices that employees utilize with BYOD. Make sure these devices are properly sanctioned with the IT department at your organization. For security purposes, make sure your organization has a BYOD policy in place to prevent security breaches or data loss. Employee negligence is a contributing factor to data breaches for organizations. DESKTOP MANAGED SERVICES Managed services provides more value than colocation and dedicated hosting because it frees more of your IT personnel from mundane infrastructure related tasks personnel that can now be reallocated to understanding and supporting your business more effectively. Proactively managing desktop environment through a robust policy administration, DaaS allows for Remote Desktop Management in the BestIT 24X7X365 Service Desk / End-User Super Service Model, delivering world-class, global enterprise grade end-user support services. BestIT DaaS provides all desktop related OS maintenance, upgrades, patches, anti-virus and log-on services. 3

5 Your desktops should just work. Period. Whether your network is based locally or on a desert island. BestIT will get you there and make sure your IT system is free from being trapped on desktops.