PC/E Terminal Security. Effective protection against network and local attacks on your self-service systems
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1 PC/E Terminal Security Effective protection against network and local attacks on your self-service systems
2 PC/E Terminal Security Criminals continue to find ever more sophisticated ways of manipulating or phishing for data. PC/E Terminal Security from Wincor Nixdorf guards against these attacks, providing proactive protection against potential system failure and loss of data. Retail banks need to meet customers' expectations for secure business processes in self-service environments. YOUR CHALLENGES Self-service terminals face danger Each week, new viruses, worms and cases of ATM software tampering make headlines. The resulting production downtime and the huge effort involved in remedying the damage generate high costs for ma - chine deployers. Above all, as the competition gets tougher, each case of data abuse harms a bank's image and makes it more vital than ever before to ensure reliable protection for security-relevant areas such as self-service. Threats to selfser vice systems come from external attacks as well as internal attempts at fraud. With the increasing speed at which malware such as viruses, worms and Trojans spreads, the weakest point of all is re sponse time to attacks. By the time experts have produced patches to close the security loopholes in virus scanners and firewalls, the malware may already be wreaking havoc. Retail banks are one of the scenarios in which criminals are finding it in creasingly easy to reach their goals, since the change from proprietary systems to web-based environments automatically makes the IT and its open interfaces more vulnerable. In addition to these external threats, the risk of internal fraud is also rising. In crea s - ingly, banks report attacks carried out as a result of unauthorized access to their systems. Modifications to and manipulation of the self-service system software and data represent massive risk potential. Retail banking is a field that requires protection of banks' sensitive, confidential data as well as access to cash.
3 Our solution: the functions Prevents unauthorized intrusion into self-service systems, both local and from the network Administration of access rights Configurable directory files Firewall protection: network, TCP/IP Protection for files and registers Protection from attacks carried out via removable media: CD-ROM, diskette, USB flash drive Runtime protection for processes and applications Protection against executables or graphics files Access protection: Secure user rights management Another benefit is that PC/E Terminal Se cu rity protects your systems from non-authorized access, and reliably closes all security loopholes during the Windows standard login. Its multi-stage model in volves assigning different users different rights. You can set this and other security features to suit the needs of your individual retail bank. In doing so, you build a seam less virtual access control screen around your bank's self-service systems and ensure protection that reliably deters intruders. OUR SOLUTION YOUR BENEFIT Intrusion protection keeps unauthorized users from accessing self-service systems Conventional products can only protect your systems from security deficiencies that they already know. That's why our so lu tion goes a vital step further: the innovative security mechanism in PC/E Terminal Security operates according to the behavior principle. What s so special about this? Our solution uses specific behavior patterns to detect anomalies in program flows. To make this possible, the predefined security policy indicates precisely who is authorized to access which areas and how. Our solution therefore identifies any activity that is not explicitly permitted and takes active steps to protect the system from it. At the same time, it logs de tails of any violations of security regulations. Our multivendor solution immediately class es malware as critical, and takes the steps needed to thwart its attacks. PC/E Terminal Security thus protects entire selfservice systems, including all their applications and operating systems. This applies to attempts made to tamper with the system over the network as well as to attacks carried out with local storage media such as CD-ROMs and USB flash drives, which enable GB-sized files to be transmitted in a matter of seconds. PC/E Terminal Security protects systems against modifications to the software itself, against deletion of sen sitive data and, of course, against intrusion of virus-infected software. A detailed history is available so that financial institutions can readily trace the source of every at tack. And since PC/E Terminal Security safeguards systems in the face of known as well as unknown threats, even 'day zero' attacks are now a thing of the past. Your benefits at a glance Comprehensive protection against Non-authorized access to self-service systems Attacks from the network and at local level Known and unknown threats Image protection and a competitive edge thanks to process and data security High productivity with protection for self-service systems in multivendor environments
4 Creating a protected environment To eliminate potential security risks right from the start, PC/E Terminal Security extends the standard security services provided by Microsoft operating systems, re placing them with its own login procedures. Our solution deactivates all redundant and non-required services. Network attacks Local attacks Self-service system Benefit from a holistic security concept that protects you from external as well as internal threats. Non-compliance can be costly When competition gets tough, complying with security regulations is not an optional luxury, it's a must! PC/E Terminal Security provides reliable support for the fulfillment of the numerous national and international regulations issued by various regulatory bodies, including the standards drawn up by the Payment Card Industry (PCI) and Common Criteria. Our intelligent software logs all user and system administrator ac tivities, manages them and details them in reports. This provides you with a full audit trail of accesses and events. In this way you protect your retail bank from fi nancial loss and enhance your bank s image as a trusted partner. With all-around protection for your self-service systems, you benefit from greater customer confidence and enhance your bank s image as a trusted partner. EXPANDING TO MEET THE FUTURE Comprehensive terminal protection PC/E Terminal Security offers you a single security solution that protects your entire terminal network. And since self-service systems represent most customers' preferred transaction channel, it is vital that you protect and optimize all business processes on your self-service systems. The mod ular structure of our PC/E Suite allows you to add other software products in the process. The self-service network's popularity depends primarily on its avail - ability, thus PC/E Monitoring or ProView allow you to manage and monitor your systems efficiently from a central point of administration. And with PC/E Cash Manage ment, you optimize your cash manage ment work across all the cash points in your branches and beyond. Strengthen the confidence your customers place in you with secure communications between self-service terminals and the host, as offered by our PC/E Key Loading Security software. With the Terminal Security solution pack - ages from Professional Services, we support you in your security activities from process optimization to IT integration and se cure operation of your solution.
5 Intelligent software means improved processes The PC/E Retail Banking Solution Suite offers you an IT architecture that optimizes your sales and service processes in the front office, for a decisive edge that ensures a successful future. Security offers a holistic security strategy that protects a retail bank s IT sys tems and networks as well as its internal and external communications. The PC/E architecture open to the future Our solution is based on an open, netcentric multichannel architecture that is de signed to be service-oriented. Individual modules, called Business Services, can be used in any channel. This enables you to customize your retail bank's business processes. OUR PC/E SUITE New IT concepts for retail banks The sector: The main pillars of traditional banking business are crumbling; their prof itability can no longer be regarded as stable, let alone rising. This is due in part to flex ible customers, who are quick to change banks when they have a better offer else where. Market liberalization makes this flex ibility possible; thus, the winner is the bank that succeeds in ap pealing to consumers' emotions and staying one step ahead of the competition. However, the generally complex, heterogeneous IT ar chitecture of most financial institutions does not support this strategy or the processes it requires. PC/E Retail Banking Solution Suite: new momentum for sales and service Your chances on the market hinge upon the right strategy. Front office service and sales play a key role, and here our modular PC/E Retail Banking Solution Suite covers a wide array of topics. What are the strengths of this software package? It concentrates completely on the front of - fice, enabling the transformation of your business processes and the associated IT architecture into a future-proof retail banking. The modular software suite that lets you do more Channel Delivery comprises solutions for retail banks' delivery channels, making all your processes uniform, transparent and holistic for your customers, whatever channel they use. Banking Business Enabling consists of modules for the sales and service processes of all these channels. Thanks to its mul tichannel concept, these business processes can be flexibly integrated. Management & Optimization shows you how Wincor Nixdorf manages and optimizes retail banking processes and reduces operating costs. Added value from an IT perspective... Reusability Rapid integration Expandability Added value from a business perspective... Increase in profitability Reduction in costs Investment protection and futureproofness "Emotionalization" of retail banking From the very first draft, our Professional Services support you with well-founded, precise consulting. In the case of IT integration, this can range all the way to outsourcing.
6 Published by Wincor Nixdorf International GmbH Heinz-Nixdorf-Ring Paderborn, Germany Phone +49 (0) / Fax +49(0)5251/ [email protected] Wincor Nixdorf International GmbH All product names are registered trademarks of Wincor Nixdorf International GmbH. All rights reserved, particularly in relation to the grant of a patent or the registration of a utility model. Subject to availability and technical modifications. Order-No. R J-Z Printed in Germany, January 2010, w
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