CITY OF PALO ALTO PURCHASING AND CONTRACT ADMINISTRATION

Transcription

1 CITY OF PALO ALTO PURCHASING AND CONTRACT ADMINISTRATION 250 Hamilton Avenue, Mezzanine Palo Alto, CA Date: 04/02/2013 Subject: Project Title: Addendum Number One to City of Palo Alto Request for Proposal (RFP) Number ; Updated Scope of Services DISASTER RECOVERY & BUSINESS CONTINUITY PLAN Department: Information Technology Proposal Due Date: 3:00 p.m., Thursday, April 11, 2013 Please note the following changes, corrections, and clarifications that are hereby incorporated to the requirements of the RFP: 1. The Scope of Services, Attachment B has been changed to the attached document. To assure that all Proposers have received each addendum issued, Proposers are required to acknowledge receipt of Addenda by completing the Proposer s Information Form (Attachment A). Failure to acknowledge receipt of Addenda may be considered as an irregularity in the proposal. Reminder - There is no question and answer period for this RFP. Adrian Brown, JD, CPPO, CPPB Contract Administrator City of Palo Alto Adrian.Brown@CityofPaloAlto.org CITY OF PALO ALTO RFP PAGE 1 OF 1

2 Table of Contents Introduction... 2 Project Goals and Objectives... 3 Project Scope... 4 Project Organization... 5 Staffing Plan... 5 Page 1

3 Introduction Background information about project Background The City of Palo Alto Information Technology Department (CPAIT) will be implementing a Disaster Recovery and Business Continuity as a strategic initiative. This will also provide a response to an audit report provided by Macias Gini & O'Connell LLP (MGO) Description The City of Palo Alto will hire a consultant to analyze our existing Information Technology environment and provide recommendations on a plan and provide types of solutions for the mission critical Information Technology (IT) services; including infrastructure, applications, data, and services integrated with the IT services, for the purpose of providing real time or very near real time restoration and availability for use of these assets and services, in the event of any failure or catastrophic event, to ensure business continuity. CPAIT Environment CPAIT provides several mission critical services to the City of Palo Alto internal business processes, and employees, and data provisioning for outside sources. These services are provided by core CPAIT infrastructure environments which include independent and virtualized servers participating in an Active Directory Security Domain. The CPAIT servers and domain are connected using several networking components including, routers, switches and firewalls. The Active Directory domain also provides internet connectivity and logon security using configured Network Services on communications servers. The CPAIT environment serves approximately 1,200 employees and provides additional services to the community such as online registrations for City recreation programs and ability to pay City utility bills. CPAIT has approximately 120 servers in a combination of stand-alone and virtual configurations. There is approximately 111 terabytes of total disk space including server and disk arrays with approximately 43 terabytes containing data. Additionally, CPAIT hosts approximately 200 applications. Many of these applications are simply stored on servers with others participating in client server architecture or providing Enterprise services such as Exchange and SAP services. Page 2

4 Project Goals and Objectives Objective Validate the proposed business critical IT services (7) and recommend inclusion of any business critical services missed Current Environment Target Measurement 7 IT services validated by Vendor Analysis of 7 IT Services Recommendations on 7 IT Services Review Recommendations on 7 IT Services Accept recommendations Review list of recommended Vendors for Phase 2 Produce vendor list for Phase 2 Page 3

5 Project Scope Logical and Organizational The scope of this project includes the following seven (7) business critical IT Services, including all the integrated applications, software, and hardware and network infrastructure: 1. GIS 2. Internet Services 3. Network Services 4. Services 5. File Services 6. VoIP Telephone 7. SAP with all the modules Deliverables 1. A report that is a set of recommendation for DRBCP that includes but is not limited to cloud solutions. 2. A list of no less than 5 and up to 10 vendors who could best provide these services. 3. A recommendation for the complete lifecycle for DR-BCP of all the seven IT services. 4. A Disaster Preparedness and Business Continuity Recommendation that includes: o Standards Compliance o Regulatory Compliance o Preparedness and Recovery options o Project plan Page 4

6 Project Organization Jonathan Reichental, Project Organization Tim Leslie Raj Patel Lisa Bolger VJ Dixit Ewing Bettles, Brandon Kunimura Sherrie Wong Sponsor Project Manager Advisor IT Manager, Operations Sr. Technologist Network Engineer Sr. Technologist Systems administrator Sr. Technologist Systems administrator Management Analyst Staffing Plan Role Responsibilities Assignments Acquire funding Jonathan Reichental CIO Project Sponsor Resolve City Policy issues Garner City wide support Communicate with project sponsor Develop strategy Project Director Ron Fong MGR IT Project Services Resolve IT related issues Garner City wide support Resolve project level issues Resolve cross-project issues Project Manager Assist project managers Tim Leslie Project Manager Communicate with project director and sponsor PMO Governance Information Security Steering Committee Provide City wide perspective to project Set general direction Resolve inter-departmental issues Provide City wide perspective to project Set general direction Resolve inter-departmental issues Kel Wetherbee IT Governance Committee Members Page 5