Auto Motorcycle RV / Motorhome

Transcription

1 PO Box Laguna Hills CA Phone: Fax: MEXICO TOURIST AUTO PROGRAM Auto Motorcycle RV / Motorhome Underwritten By: AM Best NR5 A.M.Best #: EFFECTIVE: 04/01/ Qualitas Mexico Tourist Product Guidelines.doc -1-

2 IMPORTANT PHONE NUMBERS AND ADDRESSES Mailing Address: SUN COAST GENERAL INSURANCE PO BOX LAGUNA HILLS CA Physical Address: SUN COAST GENERAL INSURANCE MILL CREEK DRIVE LAGUNA HILLS CA Internet Address: Policy Service Website: Policy Inquiry, Make Payments, Submit Endorsements, Obtain EFT Reports, Download Supplies, and get the latest News & Information to keep your agency up to speed on new program features. Department Phone Number FAX Customer Service (Producer Line) (800) (949) Customer Service (Insured Line) (949) (949) Marketing (949) (press 3) (949) Accounting (949) (press 6) Commercial (949) (press 4) (949) Ocean Marine (949) (press 7) (949) Claims Phone Number Report Losses Within Mexico To: For Tour Aid Service Call: Alternate Phone Claims: All losses must be reported to the companies Claims Department BEFORE LEAVING MEXICO Qualitas Mexico Tourist Product Guidelines.doc -2-

3 Product Summary This product is intended for the use of Tourist Visitors to the Republic of Mexico, driving their owned automobiles, motorcycles/atv s and Motorhomes/RV s into Mexico. Vehicles registered, licensed and plated in Mexico and Mexican Nationals residing in Mexico do not qualify for this coverage. However Mexican Nationals are afforded coverage under this policy provided they are residents in the USA or Canada with a current Green Card and a valid US or Canadian drivers license. Vehicles towing trailers or boats must list the towed units in order for coverage to be in effect. Customers can purchase Annual, 6 Month or Daily coverage, depending upon their needs. Annual and 6 Month policies have two Territory selections, Full or Limited. Depending upon how far into Mexico the customer will travel, we offer a more competitive priced product for customers who aren t traveling further than our Limited Territory. Plan A is our Limited Territory. Plan B is our Full Territory. Plan C is our Daily Full Territory. Please review the Territory Map for details. Rates are based upon the Drivers Age, Vehicle Value (including all towed units), Territory and Policy Term selected. You will need to gather accurate information to obtain the correct premium. Available Coverages and Insurable Risks: Risk 1: Collision, Turnover, and Glass Breakage Risk 2: Total Theft, and Natural Disasters Risk 3: Bodily Injury Liability and Property Damage Liability Risk 4: Medical Expenses For Occupants Risk 5: Legal Expenses VIP Package: Vandalism (Ded 2% of ACV Minimum $200) & Partial Theft Coverage (Ded 5% of ACV Minimum $400) Tour Aid: Medical Assistance, Roadside Assistance, and Legal Assistance (Provided by SafeMex) Trailer, Boat, Personal Watercraft coverage is applicable only while they are attached to the towing vehicle listed on the Certificate. Consult the policy wording for exact coverage details. ALLOWED VEHICLES RISKS DEDUCTIBLES Type Maximum allowed ACV 1) Mandatory Optional Excluded Risk 1 Risk 2 Other risks 1 Auto/SUV/Pick Up/Van/Light Truck up to 2.5 ton $100,000 Risks 3, 4 & 5 Risks 1&2, VIP Package None $500 2) $1,000 3) None 2 RV/Motorhome $100,000 Risks 3, 4 & 5 Risks 1&2, VIP Package None 5% of ACV, minimum $500 10% of ACV, minimum $1,000 None 3 Motorcycle/ATV $30,000 Risks 3 & 5 Risk 1 Risks 2 &4, VIP Package 500 N/A None 1) Including towed units & special equipment 2) High risk vehicles' collision deductible: 2% of ACV, minimum $500 Dlls. 3) High risk vehicles' total theft deductible: 10% of ACV, minimum $1,000 Dlls. Special Equipment: The special equipment will be covered as long as it is declared on policy and additional premiums paid. Required information for each special equipment: year, make, model/description, ID#, value. Maximum limit allowed for special equipment: $5,000 for all declared special equipments Qualitas Mexico Tourist Product Guidelines.doc - 3 -

4 List of high risk vehicle models: Make Model Jeep Grand Cherokee Wrangler Cherokee Nissan Altima Sentra X-Terra Quest Toyota 4 Runner Land Cruiser Ford/ Explorer Mercury Villager Honda Civic Dodge/ Town&Country Chrysler Grand Voyager Grand Caravan Caravan Excluded vehicles: For collision and total theft, vehicles over 15 years old Vehicles registered outside of U.S. or Canada Armored vehicles Vehicles for emergencies (police, ambulance, firefighters, towing vehicles) Vehicles for races or contests or exhibition Vehicles designed to operate in airports, harbors or rails Commercial Trucks Contractors Equipment Agricultural Tractor Other Exclusions: For VIP Package: Sound reproduction, video and recording equipment Quoting / Purchasing Coverage: We have two ways to purchase your Sun Coast Qualitas Mexico Tourist coverage: 1. Quote/Bind/Print Certificates from our website or; 2. Quote on FSC (AZ, CA, NV) and bridge to our Sun Coast eapp Bridge. See our FSC Users Guide, available for download at our website under Producer Downloads. Completing The Transaction: The Qualitas Certificate and Tour Aid Certificate will print after completion of the upload. You and the Customer must sign the Certificate. Give the customer a copy of the Qualitas and Tour Aid Certificates, the Qualitas and Tour Aid Policy Wording & the How To Handle An Accident information sheet. Three days from the upload we will sweep your authorized EFT account. Do not mail us the Certificate; this is a producer paperless process. You will retain all original signed documents in your file. No further documentation will be mailed to the customer. All policies will be available on our website for your review. If your company is not setup for EFT with us, please download the EFT Agreement from the Get Appointed link on our Homepage at This will prevent you from having to mail us a copy of the Certificate with your check for the gross premium. You have 72 hours to postmark the premium payment if you are not setup on EFT Qualitas Mexico Tourist Product Guidelines.doc - 4 -

5 Territory Map: The GREEN shaded areas indicate the Limited Territory for the Annual Policy. The Limited Territory consists of the US Border States of Baja California Norte and Sur, Chihuahua, Sonora, Coahuila, Nuevo Leon, and Tamaulipas. The Full Territory covers the entire Republic of Mexico as indicated by the GREEN and YELLOW shaded areas. LIMITED TERRITORY MAP: THE ENTIRE REPUBLIC OF MEXICO MAP: Qualitas Mexico Tourist Product Guidelines.doc - 5 -

6 The following pages are samples of the documents a customer should be given upon completion of the transaction. The upload process will provide you with the completed Qualitas and Tour Aid Certificates. Download the Qualitas Policy Wording and Tour Aid Policy Wording from the Producer section of our website under the Download Materials Icon. Sample Qualitas Certificate: Sample Qualitas Policy Wording Page 1 of 6: Sample Tour Aid Certificate: Sample Tour Aid Policy Wording Page 1 of 2: Qualitas Mexico Tourist Product Guidelines.doc - 6 -