The PhD Supervisory Relationship Gap in the Accounting Discipline: A Study in a Malaysian Public University

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1 The PhD Supervisory Relationship Gap in the Accounting Discipline: A Study in a Malaysian Public University Erlane K Ghani (Corresponding author) Universiti Teknologi MARA Malaysia erlanekg@salam.uitm.edu.my Jamaliah Said Universiti Teknologi MARA Malaysia Received: September 12, 2013 Accepted: October 7, 2013 Published: November 29, 2013 doi: /ire.v2i URL: Abstract This study examines the nature and quality of supervisory relationship of the PhD supervisors and PhD supervisees based on questionnaire survey on 100 PhD supervisors and PhD supervisees. The results show that PhD supervisee group tend to agree that having common research interest and professional reputation of the supervisors as an important factor whereas the PhD supervisors perceived the PhD supervisees past research and work experience as a major influence in choosing their supervisee. The results also show that there is a significant different in supervisory selection criteria between PhD supervisors and supervisees in terms of common research interest and PhD supervisee s/supervisor s work habit and personality. A key finding in this study is that the selection criteria of supervisory relationship characteristics vary between the PhD supervisors and supervisees. Therefore, it is recommended that PhD supervisees need to be aware of the supervisory selection criteria of their potential supervisors in order to be accepted by the later party. PhD supervisees also need to be aware of the supervisory relationship characteristics expected by their PhD supervisors need order to complete their study successfully. 73

2 Keywords: PhD, supervisee, supervisor, supervisory relationship, selection criteria 1. Introduction The government, particularly in Malaysia, and the educational institutions of higher learning are striving to attract more students to embark on research supervision. Research supervision in education refers to a process of fostering and enhancing learning, research and communication at a higher level (Laske & Zuber-Skerritt, 1996). It is considered the highest and advanced level of teaching in the education system (Connell, 1985). Research supervision is intensive and interpersonally and often regarded as a critical factor to the success of graduate supervisees (Freeman, 1992; Dye, 1994; Dinham & Scott, 1999; Johnston, 1999). Dinham and Scott (1999) noted that The student-supervisor relationship has the potential to be wonderfully enriching and productive, but it can also be extremely difficult and personally devastating. In general, research supervision often involves two parties: the supervisors and the supervisees. These parties often have different perception on research supervision (Johnston, 1999). The supervisees often perceived an ideal supervision is a supervision that could assist them in their study where they learn about research and how to conduct research apart from achieving their personal and professional goals. Supervisors on the other hand often perceived that their supervision could provide guidance and create research situations. In addition, supervisors could conduct research projects with supervisees to enhance their learning, research as well as reputation (Laske & Zuber-Skerritt, 1996). In most cases, supervisor is given the role to lead the supervisee in his/ her study process (Bernard and Goodyear, 1992). Throughout this process, a supervisor is expected to facilitate the supervisee and assist the supervisees. However, where an episode requires long process such as PhD journey, conflict may arise and magnitude of relationship may change over time which of consequence, could affect the supervisory relationship. Motivated by this argument, this study aims to examine the quality and nature of supervisory relationship between PhD supervisors and supervisees. The remainder of this paper is structured as follows. The next section provides a review of relevant literature. Section 3 provides the research questions underpinning this study and section 4 outlines the research design. The results are presented in section 5. A summary and conclusion are provided in the last section. 2. Literature Review Research on research supervision is becoming an eminent research interest for the past decades (Dye, 1994; Dinham & Scott, 1999). Within this area, one important component that has been researched into is the supervisory relationship between the supervisors and supervisees. The supervisory relationship has become a critical component to achieve postgraduate qualification due to the recognition that it has become a central process for successful completion of postgraduate study (Freeman, 1992; Dye, 1994; Dinham & Scott, 1999). It refers to two ways interact process between the supervisor and supervisee in continuingly engage each other within the spirit of open-mindedness, professionalism, respect 74

3 and collegiality. It is seen as an interaction process that involves two parties with the same converging and diverging interests (Dye, 1994). The balance of these interests, therefore, is critical in ensuring success completion of postgraduate study. The interest in researching supervisory relationship is due to factors that attributed to the postgraduate supervisees success rate such as supervisee s dissatisfaction and low completion rates. Studies have shown that supervisee s satisfaction with their research study plays an important role to their study success (Hockey, 1991; Acker et al., 1994). They argued that it is important to get the relationship off to a good start and to maintain effective relations through the varying stresses and challenges of a research degree. Supervisees who have just started their study are sometimes unsure what expectations that their supervisors have (Cornwall et al., 1977; Ronnested & Skovholt, 1992). Therefore, it is often important that the supervisor and supervisee are clear about the expectations they have of each other and comfortable about re-negotiating expectations during the research process. The area of supervisory relationship has been researched into in the past decade and a number of studies have evidenced the importance of characteristics of supervisory relationship. The characteristics identified in the literature could impact the perception of the supervisors and supervisees and of consequence, create an expectation gap between the supervisor and the supervisee (Moses, 1984; Grant, 1999; Gurr, 2001; Armstrong, 2004; Pearson and Kayrooz, 2005). However, there is still a lack of understanding on this issue and how supervisees could strategise in order to maintain good supervisory relationship. Understanding how supervisory relationship is accepted and acted upon by supervisees is an area worthy of more serious research efforts, to extend our understanding of the research process. This study aims to further examine the perceived supervisory relationship among PhD supervisors and PhD supervisees. 3. Research Questions This study has two objectives. They comprise: (1) To determine the supervisory selection criteria of the PhD supervisors and PhD supervisees. (2) To examine the perceived supervisory relationship between the PhD supervisors and supervisees. The most important decision that PhD supervisees need to make before embarking for their research study is the selection of their PhD supervisors. Most PhD supervisees have the choice to choose who they want to be supervised with although there are PhD supervisees who were not given the privileged to do so. PhD supervisees who have the choice to choose their PhD supervisors often rely on a set of unplanned criteria (Ray, 2007) which resulted to regrets and lack of motivation which eventuate to poor quality of research output. Such arguments indicated that PhD supervisees need to set a strategy in selecting their potential PhD supervisors in an objective manner. 75

4 Generally, PhD supervisees could determine the several qualities that they expect of their PhD supervisors. These qualities however may or may not be of equal significance to the PhD supervisees (Ray, 2007). Arguably, the selection criteria become the critical factors that would determine the matching degree between the PhD supervisees and PhD supervisors (Eggleston & Delamont, 1983; Wright & Lodwick, 1989). In ideal circumstance, the PhD supervisees should be able to determine the criteria and its importance that they would their PhD supervisors to have and consequently, select their PhD supervisors who fits best (Ray, 2007). In a situation where PhD supervisees who were not given the choice to choose their PhD supervisors, often the PhD supervisors were given the choice by the graduate school whether the potential PhD supervisees that they have been allocated to could be accepted. Therefore, the following research questions are developed: RQ1: What are the supervisory relationship criteria of the PhD supervisors and supervisees? The importance of the supervisory relationship often refers in two perspectives, namely the role of supervisor and the standard of supervision being delivered (Pearson & Brew, 2002; McMorland et al., 2003). PhD supervisors are responsible to do the monitoring role in the research progress and to ensuring their supervisees would master appropriate research skills as well as completing their study. Where issues arise between the PhD supervisors and PhD supervisees, many universities provide opportunities for the supervisees to change their supervisors although they are encouraged to try and solve any issues occurring between the PhD supervisees and their supervisors. This is because the PhD supervisors may not be aware of the supervisees concerns and once known, would be able to take appropriate corrective action. Studies in the education supervisory literature have identified that often supervisees who did not complete their studies have different expectations of their supervisors (Graham & Grant, 1997; Kam, 1997; Delamont et al., 2000, Smeby, 2000; Pearson & Brew, 2002). These studies argued that the different in the expectations caused an expectation gap between the supervisees and the supervisors. Of consequence, the expectation gap may affect how supervisees progress in their research dissertations (Wisker & Sutcliffe, 1999). Other studies, however, suggested that other factors such as supervisory intervention and power relationships between supervisors and supervisees could affect the outcome for supervisees in completing their research dissertations. This is consistent with Sharp and Howard where they identified several problems experienced by supervisees on the research journey in completing their dissertation (2000, pp. 164). They noted that: 'There are a number of ways in which research progress may be affected by what may be termed "personal" factors such as illness, loss of motivation, occurrence of other opportunities and the need to search for a job ' The notation above indicates that there is an expectation gap on the perceive importance of factors related to supervisory relationship. Further, most studies were conducted on a different setting that did not specifically focused on PhD. Of consequence, there is still a lack of understanding on this issue and how supervisees could strategise in order to maintain good 76

5 supervisory relationship. This study aims to examine this issue by examining the following research questions: RQ2: Are the PhD supervisors and supervisees satisfied with their supervisory relationship? RQ3: What do the PhD supervisors and supervisees perceived the impact of supervisory characteristics on the degree outcome? RQ4: What is the perceived impact of supervisory characteristics on supervisee s satisfaction and degree outcome of the PhD supervisors and supervisees? 4. Research Design 4.1 Sample Selection The sample for this study is drawn from academics in the Faculty of Accountancy of a public university in Malaysia that were/ are currently PhD supervisors and PhD supervisees studying in local or overseas universities. The choice of this sample is considered appropriate because of the adequacy of obtaining a number of a match PhD supervisors and PhD supervisees. This sample is also chosen to enable the researchers to identify the respective PhD supervisors and their supervisees so their responses could be matched. 4.2 Development of Data Instrument The questionnaire survey is adapted from the work of Drysdale (2001) with appropriate modifications to fit the purpose and context of this study. Two sets of questionnaire are developed. One set of questionnaire is developed for respondents who were/ are supervising PhD supervisees. The second set of questionnaire is developed for respondents who were/ are supervised by PhD supervisors Questionnaire for PhD Supervisors For the first set of questionnaire which is intended to be given to PhD supervisors as respondents, there are three sections. Section A relates to demographic profiles. Demographic information on each respondent includes gender, age, position and supervising experience. The respondents are asked to complete these variables in categorical form. In this questionnaire also, the respondents are asked whether they had a choice in supervising the intended supervisees. If their answer is yes, the respondents are asked on the importance of five factors in their decision to supervise their supervisees. The factors are common research interest, supervisees past research and academic experience, supervisees work habits and personality, recommendation from colleague and recruited by supervisee. The respondents are asked to complete this question on a 5-point scale of 1 being very unimportant to 5 being very important. Finally, in Section A, the respondents are asked on their satisfactory level in supervising the named PhD supervisee using a 5-point scale of 1 being very satisfied to 5 being very dissatisfied. 77

6 Section B seeks respondents responses concerning the supervisory characteristics and characteristics of supervision. This section has two parts. The first part involves examining the impact of identified characteristics on the PhD supervisors relationship with their supervisees. There are 13 questions in this part which includes availability to the supervisee, promptness in returning messages to supervisee, expectation made known to supervisee at beginning of program, schedule to accommodate demands in supervising supervisee, availability to discuss academic issues with supervisee, support given to supervisee s academic problems, belief in supervisee s ability, guidance in preparation of proposal, guidance in writing thesis, amount of constructive feedback provided to supervisee s research proposal, amount of constructive feedback provided to supervisee s thesis, and open to ideas on the direction of supervisee s research. The respondents are asked to response using a 5-point scale of 1 being very negative impact to 5 being very positive impact. The second part of Section B involves examining the impact of identified characteristics on the PhD supervisors with the supervisees studies and degree outcome. This part consists of four questions which include knowledge on supervisee s research topic, supporting letters, regular meetings during proposal, generation or writing stages and scheduled meetings with supervisee to accomplish necessary tasks. The respondents are asked to response using a 5-point scale of 1 being very negative impact to 5 being very positive impact. Section C relates to examining the satisfaction and impact of identified characteristics of supervisory relationship with the supervisee s study and degree outcome. There are two parts in this section. The first part focuses on the satisfaction on the characteristics in supervisory relationship. There are 11 questions in this part which include supervisee s accessibility, schedule in meeting demands of graduate school, ability to meet deadlines, enthusiasm in his/ her research, attitude towards their studies, competency in undertaking a research project, willingness to seek new information, willingness in sharing authorship on joint projects, motivation to complete their program on time and willingness to admit mistakes. The respondents are asked to complete this question on a 5-point scale of 1 being very dissatisfied to 5 being very satisfied. The second part of Section C seeks to examine the impact of the characteristics identified on supervisees study and degree outcome. There are 11 questions in this part. All the eleven questions are similar to the questions in the first part. However, the responses are on the impact of the characteristics of supervisory relationship towards the supervisees study and degree outcome whereas in the first part of Section C, the respondents are asked to response the eleven questions towards the supervisory relationship. The respondents are asked to response using a 5-point scale of 1 being very negative impact to 5 being very positive impact Questionnaire for PhD Supervisees The second set of questionnaire is intended for PhD supervisees as respondents. There are three sections. Section A relates to demographic profiles. Demographic information on each respondent includes gender, age and years of completing program. The respondents are asked to complete these variables in categorical form. The respondents are also asked whether they 78

7 have a choice in determining who would supervise them. If their response is yes, the respondents are asked to identify the importance of five factors, namely, common research interest, supervisor s professional reputation, supervisor s work habits and personality, recommendation from colleague and recruited by supervisor. The respondents are asked to complete this question on a 5-point scale of 1 being very unimportant to 5 being very important. This section also asked the respondents whether they have changed their PhD supervisors during their program and if yes, their main reason. Among the reasons that the respondents could select are change in research interest, fail to meet supervisor s expectations, supervisor could not meet professional needs, supervisor moved or went on sabbatical or personality conflict. The respondents are also asked on whether they consider their supervisor to be their role model. Finally, in Section A, the respondents are asked on their satisfactory level in being supervised by the named PhD supervisor using a 5-point scale of 1 being very satisfied to 5 being very dissatisfied. Section B seeks respondents responses concerning the supervisory characteristics and characteristics of supervision. This section has two parts. The first part involves examining the impact of identified characteristics on the PhD supervisees relationship with their supervisors. There are 13 questions in this part which includes availability to the supervisee, promptness in returning messages to supervisee, expectation made known to supervisee at beginning of program, schedule to accommodate demands in supervising supervisee, availability to discuss academic issues with supervisee, support given to supervisee s academic problems, belief in supervisee s ability, guidance in preparation of proposal, guidance in writing thesis, amount of constructive feedback provided to supervisee s research proposal, amount of constructive feedback provided to supervisee s thesis, and open to ideas on the direction of supervisee s research. The second part of Section B seeks to examine the impact of the characteristics identified on supervisees study and degree outcome. There are 13 questions in this part. All 13 questions are similar to the questions in the first part. However, the responses are on the impact of the characteristics of supervisory relationship towards the supervisees study and degree outcome whereas in the first part of Section C, the respondents are asked to response the eleven questions towards the supervisory relationship. The respondents are asked to response using a 5-point scale of 1 being very negative impact to 5 being very positive impact. Section C seeks to examine the satisfaction and impact of identified characteristics of supervisory relationship with PhD supervisors towards their study and degree outcome. There are 11 questions in this part which include supervisee s accessibility, schedule in meeting demands of graduate school, ability to meet deadlines, enthusiasm in his/ her research, attitude towards their studies, competency in undertaking a research project, willingness to seek new information, willingness in sharing authorship on joint projects, motivation to complete their program on time and willingness to admit mistakes. The respondents are asked to complete this question on a 5-point scale of 1 being very dissatisfied to 5 being very satisfied. 79

8 4.3 Data Collection Procedure Data collection was conducted between the months of January to July Three hundred questionnaires were distributed to PhD supervisees and their respective supervisors. The data collection involved two stages. The first stage involved sending out questionnaire to the PhD supervisors. Supervisor of each supervisee was identified from the records obtained from the Human Resource and Development office. The questionnaires were sent out to the PhD supervisors personally by the researchers. A set of questionnaire was given to each respondent requesting them to complete within a month. The questionnaire was coded to ensure that the PhD supervisor s responses be matched his/ her PhD supervisee. For example: if a set of questionnaire is coded 1 for the PhD supervisor, then the other set for questionnaire is also coded 1 for the PhD supervisee being supervised by the PhD supervisor coded 1. The second stage involved sending out questionnaire to the graduated and ongoing PhD supervisees. The simple random sampling from a list of PhD supervisees were selected to participate in this study. The questionnaires were sent out to the PhD supervisees via mail. A set of questionnaire was sent with a formal letter identifying the purpose of such study and requesting them to complete and return the questionnaire using the self-addressed envelope provided. Throughout the 6 months period of January to June 2010, 73 PhD supervisors responded and 86 PhD supervisees responded. A preliminary screening of the questionnaire received back has revealed that only 51 matching sample has responded to the questionnaire survey. As such, the questionnaire received from unmatched sample was excluded from the study. 5. Results and Discussion 5.1 Demographic Profile Table 1 presents the demographic profile of the respondents which has been divided into supervisee or supervisor. The characteristics of the respondents were evaluated on the basis of the following criteria: gender, age, their position in the organisation. The results in panel A, Table 1 show that out of the 51 supervisee that has responded, 13 (25.5%) were males and 38 (74.5%) were females. This scenario has appeared to be consistent with the supervisor where females tended to dominate (82.3%). Panel B, Table 1 presents the results showing the age group of the respondents for both groups. The results show that a majority of the supervisee were from the age group of 31-49(80.4%). Only 3 (5.8%) of the respondents were less than 30 years old. It is interesting to highlight that 7 (13.8%) of the respondents from supervisee group were above 50 years old. In contrast, all (100%) of the respondents from supervisor group were above 40 years old. 80

9 Table 1. Descriptive Statistics of Demographic Profile Panel A: Gender PhD Supervisee PhD Supervisor N % N % Male Female Panel B: Age PhD Supervisee PhD Supervisor N % N % Below 30 years years years and above Panel C: Present Position (PhD supervisor only) N % Senior Lecturer Assistant/ Associate Professor Professor Panel D: Post Graduation Period (PhD supervisee only) N % In progress Below 2.99 years to 3.99 years years and above Panel E: Supervising Experience (PhD supervisor only) N % Below 5 years years years Above 20 years The questionnaires also required the respondents of PhD supervisors to indicate their present position in the university. The results are shown in panel C, Table 1. The results show that 48 (94%) of the supervisor group were at least Associate professors. Such results provide indication that one needs to have at least holding an Associate Professor position to become PhD supervisors. 81

10 The results in panel D, Table 1 show that in terms of years after completing PhD, slightly more than half of the respondents were still in the process of completing their PhD. The results show that 28 out of the 51 (55%) respondents in the PhD supervisee group have yet to complete their research study. The remaining 45% of the respondents in the PhD supervisee groups have completed their research study with 7.8% graduated more than 4 years ago. Panel E, Table 1 shows that almost half of the respondents in the PhD supervisor group have had a lot of supervising experience. At least 45 (88%) had more than 6 years of supervising experience. 21 (41.2%) had between 6-10 years of experience and 19 (37.2%) had years of supervising experience. The result has shown that only 6 (11.8%) had less than six years of supervising experience. 5.2 Supervisory Relationship Table 2 shows the descriptive statistics of supervisory relationship which has been divided into PhD supervisees or PhD supervisors. Panel A, Table 2 presents the choice in selecting their PhD supervisor or supervisee. The results reveal that majority of the respondents (94%) in the PhD supervisee group agree that they have the choice to select their supervisor. Only 3 (6%) of the respondents in the PhD supervisee group were not given the choice to choose their supervisor. In contrast, more than half majority of the respondents in the PhD supervisor group (59%) responded that they have not given the choice to choose their supervisee. The results provide an earlier sign of possible conflicting needs of supervisory relationship. Table 2. Supervisory Relationship Panel A: Choice of Supervision PhD Supervisee PhD Supervisor N % N % Yes No Panel B: Satisfaction in Supervision PhD Supervisee PhD Supervisor N % N % Very satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Panel C: Supervisor as a Role Model N % Yes No

11 Panel B, Table 2 presents the results showing whether the two groups were happy with their supervisory relationship. The results show an interesting finding where 44 out of 51 (86.2%) of the respondents in the PhD supervisee group were satisfied with their relationship with their supervisor. Such results are not consistent to previous studies that show most PhD supervisees were not satisfied with their supervisory relationship (Young et al., 1987; Hockey, 1991; Acker et al., 1994). Similarly, 88.1% of the respondents in the PhD supervisor groups were satisfied with their supervisory relationship. Specifically, there are 20 (39%) respondents in the PhD supervisee group who were very satisfied with their supervisory relationship. In contrast, only 3 (6%) of the PhD supervisors were very satisfied with the relationship. The results in panel B, Table 2 show that only a small number of respondents in both groups who were not satisfied or neutral towards their supervisory relationship. There were 2 respondents from both groups agreed that they were not happy with the relationship. Only 7 (13.7%) and 6 (11.7%) PhD supervisees and PhD supervisors respectively, agree that they are neutral or dissatisfied with the relationship, results which are consistent to Young et al. (1987), Hockey (1991) and Acker et al. (1994). The respondents were also asked whether they consider their PhD supervisors to be a positive role model. The results in panel C, Table 2 show that only 19 (37%) of the supervisee agree to the statement. The remaining 32 (63%) of the respondents in the PhD supervisee group disagreed that their PhD supervisors have provided them a positive role model. The results provide an indication that the PhD supervisees did not look highly on their PhD supervisors. 5.3 Supervisory Selection Criteria This section presents the response to the first research question (RQ1). RQ1 states that What are the supervisory selection criteria of the PhD supervisors and supervisees? Table 3 presents the results of the mean score for PhD supervisee group and PhD supervisor group. The results reveal that both groups have different opinion about the ranking of the factors. The PhD supervisee group agrees that having common research interest is a primary factor in choosing their supervisor (mean score=4.4510). In contrast, the PhD supervisor group perceived common research interest as the least important factor (mean score=1.4510). In the eyes of the respondents of PhD supervisee group, the PhD supervisor s professional reputation is ranked second most important factor with a mean score of Whereas in the eyes of the respondents of the PhD supervisor group, they perceived the PhD supervisees past research and work experience as a major influence in choosing their supervisee (mean score=3.9805). Both groups however agreed that to have a healthy supervisory relationship, previous experience working with each other prior to PhD research study is not an important factors in deciding their supervisory relationship (mean score=2.7059, ranked fifth and mean score=3.0196, ranked fourth respectively). Such results support the earlier results shown in panel B, Table 2. 83

12 Table 3. Supervision Selection Criteria PhD supervisee PhD Supervisor Rank Mean Rank Mean Common research interest Supervisor s professional reputation/ Supervisee s past research and work experience Supervisors /supervisee s work habit and personality Recommendation from colleague Recruited by supervisor/ Research member Satisfaction on Characteristics of Supervisory Relationship This section presents the response to the second research question (RQ2) developed in this study. RQ2 states that Are the PhD supervisors and supervisees satisfied with their supervisory relationship? Table 4 presents the results of the mean score for PhD supervisee group and PhD supervisor group. The results show the extent of agreement between the two groups on their level of satisfaction on their supervisory relationship. The results reveal that both groups have different opinion about the ranking of the factors. The PhD supervisor group perceived the highest for the factor my availability to this study with a mean score of , followed closely by the factor I provide guidance on my supervisee s thesis with a mean score of and the factor My schedule could accommodate the demand of supervision with a mean score of Although the satisfaction level of supervisory relationship between the PhD supervisee group and the PhD supervisor group is somewhat similar, the different mean score given by both group reflect that the level of satisfaction on supervisory relationship of the PhD supervisee group is lower compared to the PhD supervisor group. The results also show that the PhD supervisee group has the least satisfaction level on the following variable Supervisor provide constructive feedback on my proposal with a mean score of , indicating that they were not happy with their PhD supervisors performance in giving constructive feedback on their proposal. In contrast, the PhD supervisors have somewhat more higher satisfaction level that they have provided a good performance in giving constructive comments on their supervisees proposal (mean score=4.3922), a finding that supports the results in panel B, Table 2. 84

13 Table 4. Satisfaction level of characteristics on supervisory relationship International Research in Education Position Mean Std. Deviation Supervisor is easily accessible Supervisee My availability to this supervisee Supervisor Supervisor return messages promptly Supervisee My promptness in returning messages to supervisee Supervisor Supervisor discussed expectation at first meeting Supervisee The expectation I discussed at first meeting Supervisor Supervisor schedule accommodate the demand of supervision Supervisee My schedule could accommodate the demand of supervision Supervisor Supervisor is available to discuss academic issue Supervisee I am available to discuss academic issue with this supervisee Supervisor Supervisor is supportive of my academic problem Supervisee My support of this supervisee academic problem Supervisor Supervisor believed in my ability Supervisee My belief in this supervisee s ability Supervisor Supervisor provide guidance on research topic Supervisee I provide guidance on supervisee s research topic Supervisor Supervisor provide guidance on research proposal Supervisee I provide guidance on supervisee s research proposal Supervisor Supervisor provide guidance on my thesis Supervisee I provide guidance on supervisee s thesis Supervisor Supervisor provide constructive feedback on my proposal Supervisee I provide constructive feedback on supervisee s proposal Supervisor provide constructive feedback on my thesis I provide constructive feedback on supervisee s thesis Supervisor is open to ideas about research direction Supervisor Supervisee Supervisor Supervisee I am open to ideas about research direction Supervisor

14 5.5 Impact of Characteristics of Supervisory Relationship on Degree Outcome This section presents the response to the third research question (RQ3) developed in this study. RQ3 states that What do the PhD supervisors and supervisees perceived the impact of supervisory characteristics on the degree outcome?. Table 5 presents the results of the mean score for the response of the impact of supervisory relationship characteristics on PhD supervisees degree outcome. The results showing both PhD supervisor group and the PhD supervisee group agreement that there are few characteristics on the supervisory relationship that may impact the supervisees degree outcome needs to be highlighted. As shown in Table 5, in most instances, both groups have no significant difference opinion about the supervisory relationship characteristics. However, it is interesting to highlight that there is significant different in terms of PhD supervisor being accessible to the supervisee. The PhD supervisor group believed that they find difficulty in accessing their supervisees (mean score=3.6275) whereas the PhD supervisee group felt that their supervisors could be accessible easily (mean score= ). In addition, the PhD supervisee group felt that their PhD supervisors schedule is less in accommodating the demand of supervision (mean score=4.0588). In contrast, the PhD supervisor group believed that their work schedule could still accommodate the demand of supervision (mean score=4.4706). Such results provide an indication that there is an expectation gap between the PhD supervisor group and PhD supervisee group, results that are consistent to previous studies in the supervisory relationship literature. The PhD supervisee group, on the other hand perceived the highest for the factor Supervisor return messages promptly with a mean score of , followed by the factor Supervisor is easily accessible (mean score=4.0784) and Supervisor discussed expectation at first meeting (mean score=4.0784). Although the satisfaction level of supervisory relationship between the PhD supervisee group and the PhD supervisor group is somewhat similar, the different mean score given by both group reflect that the level of satisfaction on supervisory relationship of the PhD supervisee group is lower compared to the PhD supervisor group. The results also show that the PhD supervisee group has the least satisfaction level on the following variable Supervisor provide constructive feedback on my proposal with a mean score of , indicating that they were not happy with their PhD supervisors performance in giving constructive feedback on their proposal. The PhD supervisee group, on the other hand perceived the highest for the factor Supervisor return messages promptly with a mean score of , followed by the factor Supervisor is easily accessible (mean score=4.0784) and Supervisor discussed expectation at first meeting (mean score=4.0784). 86

15 Table 5. The impact of identified characteristics on the degree outcome International Research in Education Position Mean Std. Deviation Supervisor is easily accessible Supervisee My availability to supervisee Supervisor Supervisor return message promptly Supervisee My promptness in returning message to this supervisee Supervisor Supervisor discuss expectation at the beginning of program Supervisee The expectation I discussed at the beginning of program Supervisor schedule accommodate the demand of supervision Supervisor Supervisee My schedule could accommodate the demand of supervision Supervisor Supervisor is available to discuss academic issue Supervisee I am available to discuss academic issue with this supervisee Supervisor Supervisor is supportive of my academic problem Supervisee My support of supervisee s academic problem Supervisor Supervisor believed in my ability Supervisee My belief in supervisee s ability Supervisor Supervisor provides guidance on research topic Supervisee I provide guidance on supervisee s research topic Supervisor Supervisor provides guidance on research proposal Supervisee I provide guidance on supervisee s research proposal Supervisor Supervisor provides guidance on my thesis Supervisee I provide guidance on supervisee s thesis Supervisor Impact of Characteristics of Supervisory Relationship on Supervisee s Satisfaction and Degree Outcome This section presents the response to the last research question (RQ4) developed in this study. RQ4 states that What is the perceived impact of supervisory characteristics on supervisee s satisfaction and degree outcome of the PhD supervisors and supervisees. Table 6 presents the results of the mean score for PhD supervisee group and PhD supervisor group. The results show the impact of supervisory relationship characteristics on PhD supervisees satisfaction and degree outcome. The results reveal that both groups have different opinion about the impact of supervisory relationship characteristics. 87

16 Specifically, the PhD supervisee group perceived the highest for the factor My enthusiasm about my research with a mean score of , followed closely by the factor My willingness to admit mistake with a mean score of However, the PhD supervisor group perceived variables of Supervisee s attitude about study with a mean score of and Supervisee s willingness to seek new information with a mean score as the most important supervisory relationship characteristics. Table 6. The impact of identified characteristics on PhD supervisees satisfaction and degree outcome Position Mean Std. Deviation Supervisor is easily accessible Supervisee My availability to supervisee Supervisor My personal schedule could accommodate the demand of graduate school Supervisee Supervisee s schedule be accommodate the demand of PhD graduate school Supervisor My ability to meet deadlines Supervisee Supervisee s ability to meet deadlines Supervisor The respect for my supervisor privacy/ personal issue Supervisee The respect for my supervisee s privacy/ personal issue Supervisor My enthusiasm about my research Supervisee Supervisee s enthusiasm about research Supervisor Attitude about my study Supervisee Supervisee s attitude about study Supervisor My competence to undertake a research project Supervisee Supervisee s competence to undertake a research project Supervisor My willingness to seek new information Supervisee Supervisee s willingness to seek new information Supervisor My willingness to share authorship on joint projects Supervisee Supervisee s willingness to share authorship on joint projects Supervisor My motivation to complete study on time Supervisee Supervisee s motivation to complete study on time Supervisor My willingness to admit mistake Supervisee Supervisee s willingness to admit mistake Supervisor

17 Such results provide indication that there is an expectation gap between the PhD supervisor group and PhD supervisee group. The results show that both groups have different ideas on the importance of the supervisory relationship characteristics in determining supervisees satisfaction and degree outcome. On the other hand, the PhD supervisors felt that their availability to their supervisees and the respect for supervisees privacy/ personal issue are not important supervisory relationship characteristics in determining supervisees satisfaction and degree outcome. 6. Summary and Conclusion This study contributes to the literature in several areas. It provides a contribution to the understanding of the supervisory relationship in the PhD context. Understanding supervisory relationship could assist current and future PhD supervisors and supervisees to determine what are the characteristics of supervisory relationship that could leads to problems which eventuate to expectation gap. By tackling these problems, would hopefully reduce the expectation gap between the PhD supervisors and their supervisees. This study examines the supervisory selection criteria of the PhD supervisees and PhD supervisors in selecting their supervisors and supervisees. The results show that PhD supervisee group tend to agree that having common research interest is a primary factor in choosing their supervisors. However, the PhD supervisor group perceived common research interest as the least important factor in selecting a supervisee. The PhD supervisees also perceived professional reputation of the supervisors as an important factor whereas the PhD supervisors perceived the PhD supervisees past research and work experience as a major influence in choosing their supervisee. The results in this study also show that PhD supervisors and PhD supervisees have different satisfaction level on the supervisory relationship characteristics. PhD supervisors were satisfied with their availability to their supervisees, provided guidance on their supervisee s thesis and being their schedule that could accommodate the supervision demand. PhD supervisees, on the other hand were more satisfied with their supervisors returning messages promptly, their supervisor being easily accessible and their supervisor discussed expectation at first meeting. A key finding in this study is that the selection criteria and satisfaction of supervisory relationship characteristics vary between the PhD supervisors and supervisees. Therefore, it is recommended that PhD supervisees need to be aware of the supervisory selection criteria of their potential supervisors in order to be accepted by the later party. PhD supervisees also need to be aware of the supervisory relationship characteristics expected by their PhD supervisors need order to complete their study successfully. This study is not without limitations. First, in this study the sample of the supervisee groups was taken from academics in the accounting discipline of a public university in Malaysia. Hence, it is not certain if the findings of this study can be generalized to other academic discipline or even accounting discipline from other universities. 89

18 Second, the findings in this study are based on the questionnaire developed from Drysdale (2001) with some modifications. There are other types of questionnaire instrument that could be adapted in the study. Using other questionnaire instrument may be able to provide different conclusion. Acknowledgment The research is financed by Research Management Institute, Universiti Teknologi MARA. References Acker, S., Hill, T., & Black, E. (1994) Thesis supervision in the social science: managed or negotiated? Higher Education, 28, Armstrong, D. (2004). Emotions in organisations. In C. Huffington, D. Bernard, J. M., & Goodyear, R. K. (1992). Fundamentals of clinical supervision. Boston: Allyn & Bacon. Connell, R. W. (1985). How to supervise a PhD. Vestes, 28(2), Cornwall, M. G., Schmithals, F., & Jaques, D. (1977). What is project orientation?: An overview. Proceedings of the Seminar on Project Orientation in Higher Education (pp. 1-16). University of Bremen, March 1976, University of London, Institute of Education. Delamont, S., Atkinson, P., & Parry, O. (1997). Critical mass and doctoral research: Reflections on the Harris Report. Studies in Higher Education, 22(3), Dinham, S., & Scott, C. (1999). The doctorate: Talking about the degree. University of Western Sydney: Nepean. Drysdale, M. T. (2001). The quality and nature of supervisory relationship in graduate education: Student and supervisor perceptions. PhD thesis, The University of Calgary. Dye, H. A. (1987). ACES attitudes: Supervisor competencies and a national certification program. ERIC/CAPS Resources in Education. Document No. ED Dye, A. (1994). The supervisory relationship. ERIC Digest, 11. Eggleston, J., & Delamont, S. (1983). Supervision of students for research degrees. Birmingham, AL: BERA. Freeman, S. C. (1992). C. H. Patterson on client-centered supervision: An interview. Counselor Education and Supervision, 31, Graham, A., & Grant, B. (1997). Managing more postgraduate research students. Oxford, Oxford Centre for Staff Development. Grant, B. (1999). Walking on a rackety bridge: mapping supervision. In Higher Education Research and Development Society of Australasia. 90

19 Gurr, G. M. (2001). Negotiating the Rackety Bridge a Dynamic Model for Aligning Supervisory Style with Research Student Development. Higher Education Research & Development, 20(1), Hockey, J. (1991). The social science PhD-A literature review. Studies in Higher Education, 16(3), Johnston, T. (1999). Research supervision- setting the scene. In A. Holbrook & S. Johnston (Eds), Supervision of Postgraduate Research in Education. Review of Australian Research in Education, 5, Kam, B. H. (1997). Style and quality in research supervision. Higher Education, 34(1), Laske, S., & Zuber-Skerritt, O. (1996). Frameworks for postgraduate research and supervision. Lismore: Southern Cross University Press McMorland, J., Carroll, S., & Pringle, J. (2003). Enhancing the practice of PhD through first and second person action research/ peer partnership inquiry. Forum: Qualitative Social Research, 4(2), 37. Moses, I. (1984). Supervision of higher degree students problem areas and possible solutions. Higher Education Research and Development, 3(2), Pearson, M., & Brew, A. (2002). Research Training and Supervision Development. Studies in Higher Education, 27(2), Pearson, M., & Kayrooz, C. (2004). Enabling critical reflection on research supervisory practice. International Journal for Academic Development, 9(1), Ray, S. (2007). Selecting a doctoral dissertation supervisor: analytical hierarchy approach to the multiple criteria problem. International Journal of Doctoral Studies, 2, Ronnestad, M. H., & Skovholt, T. M. (1993). Supervision of beginning and advanced graduate supervisees of counseling and psychotherapy. Journal of Counseling and Development, 71, Sharp, J. A., & Howard, K. (1996). The Management of a Student Project (2nd ed.). Gower: Publishing, Aldershot, England. Smeby, J. (2000). Same-gender relationships in graduate supervision. Higher Education, 40, Wisker, G., & Sutcliffe, N. (1999). Good practice in postgraduate supervision. Birmingham: SEDA. 91

20 Wright, J., & Lodwick, R. (1989). The process of the PhD: A study of the first year of doctoral study. Research Papers in Education, 4, Young, K., Forgarty, M. P., & McRea, S. (1987). The management of doctoral studies in the social sciences. London, England: PSI. Copyright Disclaimer Copyright reserved by the authors. This article is an open-access article distributed under the terms and conditions of the Creative Commons Attribution license ( 92

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