SECURITY CONTROL CENTER

Transcription

1 Orange County Public Schools Emergency Procedures Manual SECURITY CONTROL CENTER EMERGENCY INFORMATION LINE

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3 Superintendent s Introduction The presence of effective violence prevention programs is the preferred course of action for maintaining safe and positive learning environments throughout our district. Even with these programs in place and operating, the need to have viable emergency management procedures in place is not eliminated. This Emergency Procedures Manual is a ready reference guide to assist work location administrators in the effective management of emergency situations. Years of planning and experience on the part of district personnel and community emergency management officials have gone into the development of this document. The most significant point of this manual is that it contains districtwide standards for handling emergency situations. Also, it contains the steps of action necessary for effective intervention and follow-up for selected common emergencies that might affect work locations. Each work location supervisor must be able to devote his or her full attention to managing the emergency. Based on that reality, I have directed the Security Services Department to institute a one phone call process within the Security Control Center. What that means to each work location supervisor is that once he or she calls the Security Control Center ( ), the on-duty staff will handle subsequent notifications to district-level and learning community-level staff. The term Notify Law Enforcement frequently appears throughout this manual. It is important for each work location supervisor to know that the Emergency Communication System throughout Orange County operates on an information sharing concept. If you call 911 Rev.June2005 3

4 on any emergency, the 911 dispatcher will route the call to the appropriate agency. The expectation is for each work location supervisor to manage the emergency until police/fire responders arrive and implement the Incident Command System. This is the standardized on-scene emergency management concept specifically designed for situations occurring in and around our work locations. This response approach is designed in line with the National Incident Management System (NIMS). Since listing every emergency situation that might occur in the future is not possible, this manual and the school s specific emergency procedures, along with the exercise of good judgment, should help to ensure that emergencies are effectively managed. Work location supervisors should also be familiar with the Comprehensive Emergency Management Plan because it goes into further detail about what should be done in managing broader emergencies. All work location faculty, staff and appropriate governmental and community agencies should have access to this guide. The entire work location staff should be trained, at least annually, on the content and use of this Emergency Procedures Manual and should be familiar with the OCPS Proactive Guide for the Threat of Terrorism Against Schools, found on the district s Intranet. The school board members and I appreciate everything work location supervisors and other district employees do in assisting with the overall effort to maintain safe and positive learning environments. Ronald Blocker Superintendent Orange County Public Schools Rev.June2005 4

5 Non-Emergency Contact Numbers Police and Fire Departments Apopka Police Department Apopka Fire Department Eatonville Police Department Eatonville Fire Department Maitland Police Department Maitland Fire Department Ocoee Police Department Ocoee Fire Department Orange County Sheriff s Office Orange County Fire Rescue Orlando Police Department Orlando Fire Department Windermere Police Department Winter Garden Police Department Winter Garden Fire Department Winter Park Police Department Winter Park Fire Department Rev.June2005 5

6 TOPIC LISTING Introduction Superintendent s Introduction... 3 Non Emergency Contact Numbers... 5 Topic Listing Emergency Management Procedures Administrator Responsibilities Emergency Code System District-Wide Emergency Management Four Phases Evacuation Planning Off Campus Incident Command System Notification of Law Enforcement... 9 SERT Team Responsibilities Shelter in Place Standard District-Wide Response Levels Teacher Responsibilities Terrorism Elevated Homeland Security Alert On-Campus Incidents Accident/Serious Injury/Illness Procedure Bomb Explosion Procedures Bomb Threat Call Checklist Bomb Threat Procedures Campus Intruder Rev.June2005 6

7 Chemical Spill/Gas Leak Near District Property Death or Serious Injury on Campus Discharge of a Firearm on School Property Drive-By Shooting Explosive Device/Unusual or Dangerous Object Fire Procedures Hazardous Materials Incident Occurring on School Property Hostage Situation Procedures Large Group Disturbance Lock Down (No Notice) Mail Handling Procedures Parent Refuses to Leave Building Runaway or Abduction Student Missing Sexual Battery on Campus Student Possession of Weapon on Campus Suicide Attempt on Campus Utility Emergency Procedures Weapon Found on Campus Child Abuse Reporting Child Abuse Rev.June2005 7

8 Weather/Natural Disaster Earthquake Procedures Hurricane Watch Procedures Hurricane Warning Procedures Lightning Tornado Watch Procedures Tornado Warning Procedures Transportation Hostage Situation on the Bus Illegal Substance or Illegal Object on the Bus Physical Altercation on the Bus School Bus Accident with Injuries Verbal Threat on the Bus Weapon on Bus -Possession Weapon or Hazardous Materials Found on Bus Appendix Emergency Response Quick Reference Guide Emergency Procedures Quick Reference Guide Immediate Actions Card Practical Tips for School Wide Emergencies School Emergency Response Team (SERT) Cards Technology/Facilities Protection Plan Rev.June2005 8

9 NOTIFICATION OF LAW ENFORCEMENT The term Notify Law Enforcement appears as an expectation within the Steps of Action of selected emergency situations. The expectation is that when a supervisor witnesses or learns of the threat of one of the following acts, he or she must immediately contact law enforcement and report the matter. 1. Homicide 2. Sexual battery 3. Armed robbery 4. Aggravated battery 5. Battery or aggravated battery on a teacher or other school personnel 6. Kidnapping or abduction 7. Arson 8. Possession, use or sale of any firearm 9. Possession, use or sale of any explosive device other than minor fireworks 10. Possession, use, or control of any other dangerous weapon 11. Breaking and entering 12. Disturbances which substantially disrupt school or a school function 13. False fire alarms or calls and bomb threats 14. Possession, use or distribution of drugs or alcohol 15. Property damage of a substantial nature 16. Robbery 17. Sexual offenses endangering the health, safety or welfare of others 18. Theft of property of a substantial nature 19. Trespassing after a warning 20. Vandalism other than of a minor nature Rev.June2005 9

10 Contact is made with law enforcement in the following manner: If the school has a school resource officer (SRO) assigned and immediately available on campus, the supervisor is to work with and through that officer(s). If the school does not have an assigned SRO, or if the SRO is not available and there is no immediate threat to students, employees, district resources or others within the learning environment, the supervisor may call the non-emergency phone number of the law enforcement agency that supports the school to report the matter. In situations where there is no school resource officer assigned or the school resource officer is not immediately available and there is an immediate danger, threat of violence or a violent act is in progress, the supervisor must call 911. The supervisor should then call the Security Control Center at (407) Rev.June

11 Basic Incident Command System and the National Incident Management System In the event of an emergency, Orange County Public Schools will use the Incident Command System (ICS) developed by the Department of Homeland Security (DHS). This system is part of the National Incident Management System (NIMS) designed to assist organizational leaders in working through emergency situations. The district uses this model to coordinate with law enforcement and fire rescue response agencies. When an emergency occurs on a district work location the site supervisor or their designee will evaluate the situation and determine the level of emergency response. The extent of the response is determined by the size and scope of the event. Individual Emergencies at a District Work Location The scope of an individual emergency is limited. The situation only impacts a single or a few individuals and is managed by the response of a limited number of on-site and emergency response personnel. Examples of individual emergencies are a medical emergency or an emotional crisis involving a single child. School Wide Emergencies The scope of site or school wide emergencies is broader and encompasses the entire location. Site wide emergencies impact everyone on the campus and stop normal operations. Examples of school wide emergencies include Rev.June

12 Code Red Lockdowns, a fire, a school wide utility failure or a bomb threat. District/Community Emergencies or Disasters These are large scale events that affect the community as a whole and not just a single or even multiple schools. A typical example would a hurricane. Normal District operations would be disrupted for a period of time. Depending on the emergency, different levels of response might be required. The Incident Command System will be used to coordinate the districts response to all of these types of emergencies. District operations under these emergency conditions will most likely link to larger operations within the National Incident Management System. District Level Emergency Response Team Orange County Public Schools has a district level response team ready to assist work locations in the event of an emergency. When needed, representatives from select district departments activate and move to the site of the incident and assist the Incident Commander in managing the emergency. This district level team will also serve as the district s link to organizations operating within NIMS. Site-Based Emergency Response Team (SERT) At the school or the site level, the SERT Team is the emergency response organization that will coordinate onsite operations. The SERT Team includes the Principal/Site Administrator (Site Incident Commander) and several other site based coordinators who fill the other SERT team roles. Rev.June

13 These SERT Team members perform essential tasks to provide for student safety, secure the facility, communication with parents, coordinate with emergency and district responders, provide for the students well welfare and perform other services as needed. These SERT Team members perform essential tasks during an emergency and are not necessarily just those formally assigned to the Team, but encompass any OCPS employee on site who can provide assistance. The Principal/Site Administrator will activate the needed SERT roles as determine by the type and scope of the emergency. District Incident Commander The District Incident Commander will respond to the site and assist the On-scene Incident Commander in managing the emergency. Responsibilities Establish District Command Post. Determine the level of response needed from the district. Determine and request the district resources needed for the response. Coordinate with the On-scene Incident Commander. Update appropriate district level personnel concerning the incident. Document all activities. Operate within NIMS as required. Debrief and document district performance and modify for future actions as appropriate. Rev.June

14 Site Incident Commander The Site Incident Commander is the Administrator or Principal of the school. The Site Incident Commander is the On-Scene Command Liaison in the SERT lexicon. The Site Incident Commander will initiate a rapid and coordinated response to the emergency through SERT Team assignments and the guidelines contained in the OCPS Emergency Response Guide. The Site IC primary responsibility will to provide for the safety and security of the children and the staff on-site. The Site IC has the full authority to make personnel assignments and the decision to lockdown or evacuate the building to preserve life and property absent any other specific direction from a public safety agency. Responsibilities Determine the level of response needed. Activate the emergency response system. Call 911. Call OCPS Security Control Center Active the SERT Team Decide if it is best to lock down or evacuate. Make the appropriate announcement to the staff and students. Assemble the Crisis Management Kit Account for all students, staff and visitors. Coordinate with public safety emergency responders upon arrival. Coordinate with District Incident Commander upon arrival. Establish an in-school Command Post. Document all activities. Rev.June

15 Standard District-Wide Response Levels Level I Incident has the potential for personal injury or minor property damage that should be reported and responded to immediately by persons within the school or work location environment. Taking specific action or reporting observations to authorities may be mandatory in this type of situation under current laws or guidelines. Additional follow-up and support assistance may be needed. Level II Incident has the potential for serious personal injury or serious property damage that should be reported and responded to immediately. Police, fire, and/or medical personnel shall be summoned immediately. The district Security Control Center shall be subsequently notified and security staff will notify the chain of command and other district agencies as appropriate. The principal or senior site administrator should activate the School Emergency Response Team immediately. Additional follow-up and support assistance from district and outside agencies will also be needed. Level III Incident poses an immediate threat to personal safety or major property damage and shall be reported and responded to immediately. Police, fire, and/or medical personnel shall be summoned immediately. The district Security Control Center shall be subsequently notified and security staff will notify the chain of command and other district agencies as appropriate. The principal or senior site administrator should activate the School Emergency Response Team immediately. Additional follow-up and support assistance from district and outside agencies will also be needed. Rev.June

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17 The Four Phases of Emergency Management Effective emergency response requires a course of action which begins long before an event occurs. There are four distinct phases which must be addressed in the process of planning for and managing emergencies successfully. Prevention / Mitigation 1. Survey school grounds and buildings taking into consideration previous safety and security audit findings. 2. If your school does not have a S.A.F.E. Coordinator, partner with the nearest secondary school and implement intervention and prevention programs based upon identified needs. 3. Establish a safety committee to develop, revise and update school safety plans. 4. Track incidents of student crime and violence and develop proactive programs to respond to them. Preparation 1. Communicate with parents and faculty that schools have emergency plans in place which are supported by district emergency preparedness efforts. 2. Identify crisis counselors via district SAFE staff and establish communications protocol. 3. Establish procedures to account for students, staff and visitors during an emergency. 4. Conduct emergency drills and evacuations. 5. Ensure that your site-specific Safe School Plan is updated and submitted for approval annually. 6. Assemble and regularly check contents of the School Crisis Management Kit and Portable Trauma Kit as directed in your Safe School Plan. Rev.June

18 7. Regularly check the condition of batteries in the bullhorn and flashlights included in your School Crisis Management Kit. 8. Ensure that floor plans with utility shut-offs clearly marked are available. 9. Maintain at least two sets of master keys for sign-out to law enforcement or fire emergency officials upon their arrival on-site. One set should be stored in your site lock box. 10. Ensure all School Emergency Response Team (SERT) members know what is expected of them during an emergency. Response 1. Identify the type of crisis that is occurring and the appropriate response action (lockdown, evacuation, shelter-in-place). 2. Notify law enforcement or other emergency responders and the ELC Security Control Center at (407) Activate SERT team or specific team roles as needed for an effective response. 4. Provide emergency first aid to those who need it if possible. 5. Maintain communications among SERT members and other key staff. 6. Communicate with classroom teachers during lockdown using or other appropriate means. 7. Coordinate with district officials to determine information to share with staff, students, parents and media. 8. Request additional supplies and assistance as needed. 9. Maintain a log of events as they unfold during crisis. Rev.June

19 Recovery 1. Identify students and staff impacted by the crisis and provide necessary follow up services through district SAFE staff or care providers identified in Safe School Plan. 2. Identify age appropriate strategies for providing postcrisis counseling as needed. 3. Conduct debriefings as soon as possible and share accurate information with students, staff and parents as appropriate. 4. Return to normal instructional day as quickly as possible. 5. Fully investigate the emergency and make changes in procedures as appropriate and to prepare for future activities based on the findings. 6. Maintain contact with the learning community, district office and keep everyone informed of actions taken. 7. Evaluate the response to determine if the identified needs were met by the counseling, debriefing, or other activities that were used. 8. Replenish school supplies and resources as required. Note: By definition, acts of Terrorism may be conducted to promote fear for political or economic reasons. There is a great likelihood that administrators and school teams will not immediately know the motive behind the act. The primary emphasis should be on appropriately managing the emergency using information contained herein as a guide. Rev.June

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21 Off-Campus Evacuation Planning Actions Situations may arise that require an off-campus evacuation to ensure the security and safety of students and staff. These situations include a variety of emergencies within the learning environment. Pre-planning procedures for the emergency evacuation of the campus shall address the following minimum requirements: 1. Identify at least four holding areas or assembly points (North, South, East, and West) a minimum of onequarter mile away from the school location in the event it becomes necessary to evacuate the campus. 2. Establish the desired evacuation routes to the four holding areas/assembly points on each evacuation plan. Use local street maps to mark the routes. 3. Provide for the special evacuation needs of persons with disabilities. 4. Maintain a copy of the evacuation plan readily available in the school administration office. 5. Orient staff, faculty and students about their specific duties, requirements and responsibilities should an off-campus evacuation become necessary. 6. Provide for the use of the public address system as the primary means of notifying building occupants, when possible. 7. Determine an alternate means of announcing an evacuation in the event the public address system fails or is not available. 8. Post maps in each facility showing primary and secondary evacuation routes and holding/assembly areas. 9. Keep a copy of the evacuation plan readily available at an alternate on-campus location. Rev.June

22 Shelter-In-Place Planning Actions Shelter-in-Place simply means to make a shelter out of the place you are in. In the school setting, it could result in a campus-wide lockdown lasting for an extended period of time, generally over several hours. The direction to shelter-in-place is often given by emergency responders when the release of hazardous materials or chemicals has contaminated the atmosphere creating dangerous conditions outdoors. Consider the following information when developing plans to shelter-in-place: 1. Announce a Code Red lockdown / shelter-in-place. 2. Advise staff to close all exterior doors and windows. 3. Turn off all ventilation fans, heating and air conditioning systems. 4. If there are parents or other visitors in the school, provide for their safety by asking them to stay. When emergency responders provide direction to shelter-inplace, they do not want anyone outdoors. 5. Change the recording on the main phone line to indicate that the school is under a Code Red shelterin-place condition, and explain that students/staff are remaining indoors until directed otherwise by emergency responders. 6. Develop a communications protocol which allows for a continuous flow of information with school staff. Consider using to communicate with teachers. 7. The senior responder will provide directions on longer-term issues like nonperishable food, bottled water, additional first aid supplies, flashlights, batteries, battery-powered radio and plastic garbage bags. Rev.June

23 District-Wide Emergency Code System Intention: The Emergency Code System is created as an early warning process to alert those within the learning environment of a potential or actual emergency. This is the emergency code system that the district level staff uses to train all new employees. It is the system the district level staff shares with local fire and/or police emergency personnel responding to districtwide situations. Most of all, this is a simple system easily understood by students. Work location supervisors are encouraged to accept and integrate the standard four-color districtwide Emergency Code System within their site-specific plans. Definition: The emergency notification system used to alert students, staff, faculty and guests of the need to control movement within the learning environment due to a safety or security threat. Code Red/Shelter-in-Place Red/LD Yellow Blue Green Plain Language Lockdown No movement of any kind Lockdown/Laydown Modified Lockdown Limited to essential movement Bomb Threat All Clear Rev.June

24 Emergency Response Key Responsibilities for Administrator(s) (Code Red, Shelter-in-Place Red LD, Yellow) 1. Announce appropriate code. 2. Notify law enforcement. 3. Assist the incident commander (police/fire). 4. Activate School Emergency Response Team. 5. Gather intelligence about incident. 6. Identify components of emergency regarding school schedule, etc. 7. Meet incident commander when he/she arrives. 8. Verify that the chain of command for the incident is clearly understood. 9. Have master keys sets (2 sets suggested) available. 10. Monitor all activities and update emergency team/faculty. 11. Continuously communicate with police department. 12. Contact Security Control Center, Key Responsibilities for School Emergency Response Team Members (SERT) (Code Red, Red LD, Yellow) 1. Determine SERT roles needed for incident. 2. Adjust assignments for absences. 3. Utilize Crisis Management and Trauma Kit to equip SERT members as necessary. 4. Report to designated post and carry out assigned duties. 5. Assist incident commander as directed. 6. Control students and crowds as much as possible. 7. Follow the chain of command for the emergency Rev.June

25 Key Responsibilities for Teachers (Code Red, Red LD & Yellow) If Indoors: 1. Bring students in from halls. 2. Lock all doors close all shades and/or blinds. 3. Take a head count. 4. Report any missing or additional students in your room. 5. Keep children away from windows and outside walls. 6. In a Lockdown-Laydown, teachers and students should take shelter under desks, tables, and heavy furniture. 7. Be alert for any developing threats. 8. Be prepared to evacuate, to designated holding areas, if advised to do so. If Outdoors: 1. Move away from building to a pre-designated safe area. 2. Keep students assembled and take roll counts. 3. Be prepared to provide this information to the person in charge and to move in accordance with additional instructions that may be provided. 4. Do not enter building until authorized to do so. If Indoors or Outdoors and Code Blue (Bomb Threat) is Announced: Be prepared to evacuate, if advised to do so, following fire drill plans with possible modifications. Rev.June

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27 Terrorism Elevated Homeland Security Alert Top Priority: Safety and Welfare of Students and District Employees Signal: Notification to increase security precautions resulting from an elevated Homeland Security Alert will be transmitted in various ways. The primary information source for the district will always be through the Safety, Security and Environmental Services office on behalf of the Superintendent. Definition: The Department of Defense defines terrorism as the calculated use of violence or the threat of violence to inculcate fear, intended to coerce or to intimidate governments or societies in the pursuit of goals that are political, religious, or ideological. Note: A Homeland Security Severe Alert will be declared only in the event of an imminent site-specific threat. Such an alert is likely to be localized, based on credible intelligence information. Not all areas of the state will be affected in the same manner during a state-wide Homeland Security Severe Alert. The Superintendent s office, in consultation with local, state and federal law enforcement officials, will determine the appropriate actions for the District to take during periods of elevated alert. When the appropriate actions have been determined, they will be communicated to each principal and senior site administrator. Rev.June

28 Steps of Action: Note: Should a Homeland Security Severe Alert be declared for the district, the following actions will be considered and the appropriate actions chosen for each school or the district as a whole. This information will then be communicated to each principal. 1. Cancel school and related activities. The district may choose not to open schools for a period of time given the specific type of threat. 2. Close schools while in session. The district may choose to release the students early given the specific type of threat % ID check and escort on school grounds. The district may choose to have each school perform ID checks on all visitors to the campus to include district employees not normally on campus. In addition, all visitors would be escorted during their time on campus. 4. Initiate lockdown/shelter in place procedures. The district may choose to use one of the established lockdown procedures as a precaution during the crisis. 5. Transfer to alternate location. The district may choose to relocate some students and staff to another location given the type and specificity of the threat. 6. Cancel school field trips. Planned field trips will be evaluated and possibly cancelled given the type and specificity of the threat. While the threat may not affect the school or district directly it could threaten the field trip destination. 7. Increase campus patrols by district Uniformed Security Operations in marked vehicles. The Rev.June

29 Uniformed Security Operations section may increase their presence at schools by using marked vehicles and additional patrols to schools throughout the district. 8. Restrict parking near schools. The district, in consultation with local law enforcement, may choose to restrict the parking of vehicles not driven by staff or students near the school. 9. Increase law enforcement presence and/or patrols near schools. The district, in cooperation with local law enforcement, may increase the presence of law enforcement officers on the campus and/or patrols by marked vehicles near the campus. 10. Evaluate the use of all school facilities during normal working hours and for any after-hours usage. The district may choose to restrict the use of district facilities given the type and specificity of the threat. These restrictions could include normal use of facilities after hours such as sporting events or club meetings as well as use by non-district groups. Rev.June

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31 Bomb Threat Procedures (Level I, II, or III) Top Priority: Notify Law Enforcement Signal: Use PA system to announce Code Blue Definition: An explosive device is alleged to be present in the school or on the premises. Note: Portable radios and cellular phones must not be used during a bomb threat incident unless police or fire emergency responders on-scene authorize their use. Steps of Action: 1. If a telephone threat is received, obtain as many details as possible using the Bomb Threat Call Checklist at the end of this checklist. a. Notify law enforcement, who will dispatch police and fire departments and/or emergency preparedness agencies. b. Evacuate the building, using the special code for a bomb threat (Code Blue) announced on the intercom prior to activating the fire alarm system. Normal fire alarm procedures should be followed after the fire alarm sounds except leave building as is with doors propped open. c. Activate the School Emergency Response Team if not an automatic action. d. The senior administrator on site will meet the first responders with master keys and a floor plan and assist as requested. e. Notify the Security Control Center, Security staff will notify other key agencies and district departments immediately. Rev.June

32 f. Staff should be aware of unusual or suspicious boxes, packages, noises, devices, or disturbances in their classroom or in the hallway as they evacuate the building. Do not touch light switches or anything that looks suspicious. Report suspicious items to the senior administrator on site. g. The school will be searched by school personnel with assistance from public safety and law enforcement if needed. The principal, law enforcement and fire personnel will consider the time indicated by the caller to determine when the building will be searched. 2. If a written bomb threat is found: a. Once a message is recognized as a bomb threat, avoid further handling of the material. b. Save all materials, including the envelope or container. c. Notify the senior administrator on site and he/she will notify 911. d. If the threat is perceived as imminent, follow the procedures outlined above. 3. Stay in a safe designated area until law enforcement or fire personnel indicate it is safe to return to the building. Rev.June

33 Bomb Threat Call Trace Procedures Elementary and Middle School 1. After receiving a threatening call, if your phone system displays the calling number write it down and provide the number to law enforcement upon their arrival. 2. If call is from an unknown number: a. Note the line key that the call came in on hang up, then lift the handset. b. Depress the line key that the call came in on and dial *57. c. Notify law enforcement that you have followed this procedure. Tracing information is provided by the telephone company to law enforcement. High School 1. Contact law enforcement noting the date and time of the incident so a police report can be filed. 2. You will need: a. The non-emergency phone number of the law enforcement agency. b. The case number. c. The name of the officer in charge of the investigation. 3. Contact the BellSouth Annoyance Call Center at A representative will assist you. Line identifying equipment may be placed on the line to capture call information. Call information is released to law enforcement at the request of the customer. Rev.June

34 Bomb Threat Call Checklist 1. When is bomb going to explode? 2. Where is the bomb located? 3. What does the bomb look like? 4. What kind of bomb is it? 5. What will cause the bomb to explode? 6. Did you (the caller) place the bomb? 7. Why did you (the caller) place the bomb? 8. What is your name? 9. What is your address? (Where do you [the caller] live) 10. Sex of caller Age Race Length of Call Rev.June

35 Caller s Voice Calm Laughing Lisp Angry Crying Rasp Excited Normal Deep Slow Distinct Ragged Rapid Slurred Soft Clearing throat Nasal Deep Breathing Loud Stutter Cracking voice Disguised Accent Familiar If voice is familiar, whom did it sound like? Background Sounds: Street Noises House noises Factory machinery Crockery Motor Animal noises Voices Office Clear PA System Static Local Long distance Office machinery Booth Other Rev.June

36 Threatening Language: Well Spoken (Educated) Message read by threat maker Taped Foul Irrational Incoherent Remarks: Report call immediately to: Phone Number: Fill out complete checklist immediately after bomb threat. Date: Call Police (911) and file bomb report with them. Rev.June

37 Found: Explosive Device or Suspicious Object (Level I, II, or III) Top Priority: Notify Law Enforcement Using a Landline Telephone Signal: Use runners, hand signals, voice commands or any other non-electronic means to issue a Code Blue alert and move everyone to safety. Definition: An object, instrument or device found in the learning environment that is perceived to have the potential to explode and do harm to those within the immediate area or damage to district-owned property and/or resources. Steps of Action: 1. Notify law enforcement using a landline telephone. 2. Turn off all radios, walkie-talkies, and cell phones. 3. Evacuate students based on the situation. 4. Contact Security Control Center, Hold all bells. 6. Activate School Emergency Response Team if it is not an automatic process. 7. Notify all teachers with classes outside of building to evacuate their students to a pre-determined place of safety. 8. Secure the area from outside access. 9. Isolate all students from the area, calmly ordering students and other to leave the area unless movement will place them in more danger. Rev.June

38 10. The senior site administrator should meet law enforcement officials as they arrive and provide them with information about the incident. 11. Make any pertinent information available to police. 12. Establish command post at a specific location, well away from the device or object. 13. Evacuate the building, if appropriate, as directed by fire, police and emergency authorities. (This may require going door to door to remove and evacuate staff, students and all persons on campus). 14. Refer questions from media to the designated person on site or to the ELC Security Control Center. Security staff will direct media to Community Relations. Do not use radios, turn on lights or use the PA/Intercom System unless authorized by fire or police emergency officials on the scene. Some devices are triggered through electronic activation. Rev.June

39 Bomb Explosion Procedures (Level III) Top Priority: Notify Law Enforcement Using a Landline Telephone Signal: Use runners, hand signals, voice commands or any other non-electronic means to get everyone involved in the incident to safety. Definition: Any instrument, object or device which causes an explosion in the learning environment. Steps of Action: 1. Determine location and extent of explosion. 2. Notify law enforcement and provide important details regarding the explosion and possible breaks in gas and electrical lines or other special hazards (number of people hurt, extent of explosion). 3. Activate School Emergency Response Team if not an automatic process. 4. Contact the Security Control Center, Evacuate buildings using evacuation procedures (without bells) when all flying debris ceases. Special conditions may warrant special instructions to use alternative exits. 6. Make sure evacuation locations are safe from a second explosion or other danger. 7. Assist with injured, wounded or trapped. 8. The senior administrator on site will meet emergency first responders to explain the situation and remain available to assist as required. 9. If an explosion occurs prior to evacuation, students should seek cover under their desks, if possible. Rev.June

40 They should cover their heads with their hands and take a kneeling face down position on the floor and should stay in this position until flying debris ceases. 10. No one will be allowed entrance back onto the grounds or building until fire or police emergency authorities give permission. Rev.June

41 Fire Procedures - (Level I, II or III) Top Priority: Notify Fire Department (911) Signal: Use PA system to indicate that this is not a fire drill. Activate the fire alarm system and use the PA system to issue additional direction to those within the learning environment. IMPORTANT Do not clear and reset the alarm system the fire department needs to read the information displayed on the panel. You may silence the alarm if necessary. Definition: There is a fire and it poses a threat to the safety and welfare of those within the learning environment. Steps of Action: 1. Notify fire department and provide details regarding the emergency. 2. Sound the fire alarm immediately. 3. Activate School Emergency Response Team if not an automatic process. 4. Evacuate the building according to the following procedures: a. Students will walk out of the designated exit in a quiet orderly manner. Teachers should check the classroom and be the last individual to leave. b. Teachers will take their class lists of students as they exit the classroom. c. Close windows and doors, but do not lock them. Rev.June

42 d. In each class, the student reaching the outside door first will hold it open for the others. e. Students must go to a designated area that is a safe distance from the building and must not stand in any driveway or other hard surfaced area close to the building; emergency vehicles will most likely use these areas to gain building access. f. Students not in the classroom when the alarm sounds should report to their teacher s designated area outside of the building. No one should enter the building when the alarm sounds. g. Teachers are responsible for the students under their supervision and should take attendance accounting for each child. Children who are unaccounted for are to be reported to the principal/assistant principal immediately. h. The fire drill plan for evacuating the building is posted in each classroom throughout the year. If the normal evacuation route is blocked, use an alternative route as directed by the teacher. 5. Notify the fire department by calling 911. Provide important details including possible breaks in gas or electrical lines or other special hazards. Do not clear and reset alarm panel. The fire department will need to read the information displayed. 6. One staff person will be designated to meet the first responder. The designated person (normally the senior administrator) will be ready to provide a master key or keys to the first responder. The senior administrator on site will carry walkietalkie and stay with the first responder. 7. Notify the Security Control Center, as soon as possible. Rev.June

43 8. Access roads will be kept open for emergency vehicles. The senior administrator on site will have designated an individual or group of individuals to ensure that all access roads are open. 9. Students and staff members will be allowed to return to the building at the direction of the principal, only upon the recommendation of the fire department official on the scene. 10. *Each school must determine primary evacuation routes and safe zones. Each school must also identify alternate evacuation routes and safe zones. For assistance with this task contact the Safety Department at Rev.June

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45 Major Utility Emergency Procedures (Level II or Level III) Top Priority: Notify Law Enforcement Signal: Use PA system to make announcements about the utility emergency, and then activate the fire alarm if evacuation of the entire school is necessary. In the event of electrical failure and need to evacuate, designated staff would conduct verbal announcement using bullhorns and visual checks of all school areas. Definition: An unscheduled interruption of one or more major utility services that has the potential to adversely affect the health, safety or welfare of individuals and groups within the learning environment. Note: School maps and floor plans which have utility shut-offs clearly marked must be available to emergency responders. Contact facilities maintenance staff to identify appropriate locations. Steps of Action: Gas Line Break Top Priority Notify Law Enforcement 1. Clear the area (evacuate up-wind, if necessary). 2. Notify law enforcement and provide details. 3. Activate the School Emergency Response Team if not an automatic process. 4. Follow instructions of the fire and police emergency officials once they arrive. 5. Contact Security Control Center, Rev.June

46 6. Teachers are to account for all students on their roll. Report missing students to the principal. Electrical Hazard (power line down, sparks, exposed wires, etc.) Top Priority Notify Law Enforcement 1. Clear the area (evacuate the building, if necessary). 2. Activate the School Emergency Response Team if not an automatic process. 3. Notify law enforcement and report details of failure and request assistance. 4. Contact Security Control Center, Teachers are to account for all students on their roll. Report missing students to the principal. Water Main Break or Sewer Break Top Priority Notify Law Enforcement 1. Clear the area (evacuate the building, if necessary). 2. Notify law enforcement and provide details. 3. Activate the School Emergency Response Team if not an automatic process. 4. Follow instructions of the fire and police emergency officials once they arrive. 5. Contact Security Control Center, Teachers are to account for all students on their roll. Report missing students to the principal. Refer media questions to the Security Control Center, Security staff will direct the media to Community Relations. Note: If students have been evacuated, at the end of the school day students who walk home shall be transported back to their school and allowed to walk home in the usual manner. Students who ride the bus will be transported to their homes from the evacuation location. Rev.June

47 Large Group Disturbance (Level II, or III) Top Priority: Notify Law Enforcement Signal: PA system or bullhorn to issue directions. Definition: Unlawful actions by a group (students, employees or intruders) that disrupt normal operations or pose a threat to the safety and/or welfare of others in the learning environment. Steps of Action: 1. Notify school resource officer if available / notify law enforcement. 2. Contact Security Control Center, Security staff will notify the chain of command. 3. Activate School Emergency Response Team and assign a staff member to meet police and escort them to the location of the disturbance. 4. Hold bells for classes to change until law enforcement personnel indicate it is OK to resume normal operations. 5. Have all available staff members help clear the area. Encourage students to go about their business and not get involved. 6. Work with law enforcement to diffuse the situation. 7. Resume normal school schedule once the situation is diffused. Rev.June

48 Rev.June

49 Parent Refuses to Leave Building (Level I, II or III) Top Priority: Notify Law Enforcement (If Parent is Disruptive or Uncooperative) Signal: Use the PA system to announce the appropriate lockdown code if the situation escalates. Definition: A situation where a parent is unwilling to comply with visitor control procedures or becomes abusive or displays belligerent actions toward staff. The situation escalates beyond the control of the school s administrative team. Steps of Action: 1. Alert an administrator to respond to the area. 2. Listen to the parent s concerns, offer assistance and try to move him/her to a private area. 3. Try to de-escalate the situation verbally. 4. Ask the person to leave and if cooperative, escort parent to his/her car to ensure he/she exits campus. 5. If parent is not cooperative, notify law enforcement; stay on the line if possible. 6. If the parent is not cooperative, it becomes a police matter and the officer responding to the scene will handle the situation. 7. Secure campus until the officer has the parent under control. 8. Document all actions. Rev.June

50 Rev.June

51 Campus Intruder (Level I, II or III) Top Priority: Notify Law Enforcement if the Intruder is Hostile/Threatening Signal: Use the PA system to announce a campus lockdown should that action become necessary. Definition: Individual(s) who have entered the school grounds without properly signing in through the main office and refuses to leave campus when asked by a member of the school staff. General Procedures: Staff should stop individual(s) and politely inquire about their business in the building or on school grounds. Contact office to be sure they have registered. All visitors should be provided identification badges when they sign in at the office. Steps of Action: 1. Ask the intruder to report to the school office. If the intruder refuses to report to the office, the staff member should contact the office, ask for assistance, advise of the situation and give a description of the intruder. 2. If the intruder is hostile or threatening, notify law enforcement. 3. If the intruder becomes violent, the staff member should notify the school office by announcing Code Red to lockdown the buildings. The school office should use the intercom to notify all classrooms. Code Red should be used when notifying all teachers and staff. Rev.June

52 4. Do not confront a hostile intruder. 5. Maintain visual sight of the intruder. 6. All exits must remain unobstructed. 7. Allow the intruder to leave. 8. Notify law enforcement even if the intruder has left. 9. Staff should escort individual(s) to the office if determined to be non-threatening. 10. If in classroom, the teacher should use two-way intercom to request assistance from the office. 11. If the use of intercom is not possible, ask intruder if you may be of assistance and communicate in a non-threatening manner that you can send for help. Rev.June

53 No Notice Lockdown (Level I, II or III) Top Priority: Notify Security Control Center (407) Signal: Use the school PA system to issue the appropriate lockdown code to those within the learning environment. Definition: A perceived threatening situation or an unannounced increase in law enforcement activity in the immediate vicinity of a school. Steps of Action: 1. Notify the Security Control Center (407) Initiate appropriate school-wide lock-down code to hold students in place. 3. Hold all bells. 4. Activate School Emergency Response Team members as appropriate to the situation. 5. Take measures to protect students, faculty and staff. Everyone should remain indoors until the threat is assessed by law enforcement and a determination is made whether to cancel remaining outdoor activities, delay dismissal, hold buses, etc. 6. Keep students inside the building away from windows and doors of classrooms. 7. Refer questions from media to the designated spokesperson on site or to the Security Control Center, Security staff will direct the media to Community Relations. 8. There may be situations that occur at the end of the school day resulting in the delay of dismissal. Do Rev.June

54 not allow bike-riders, walkers or buses to leave until cleared by law enforcement and the Security Control Center. 9. Transportation officials will coordinate alternate routes or postponement of some routes if school buses are scheduled to transport students through the crisis area. 10. The ELC Security Control Center will notify the affected school(s) upon receiving notification from law enforcement that their activity has ended. Students can then be dismissed in the normal manner. Rev.June

55 Accident/Serious Injury/Illness Procedures (Level II, or III) Top Priority: Notify Law Enforcement Signal: Use the PA system to maintain control and inform staff/students of the situation as appropriate. Definition: Emergency where one or many are sick or injured. Immediate concern is to aid the injured or sick student(s). Steps of Action: 1. Notify law enforcement. Stay on the line if possible. 2. Give priority to the safety and well being of the student(s). 3. If a qualified individual is available to administer first aid, use him/her as appropriate until emergency personnel arrive on the scene. 4. Contact the student s parent to notify him/her of the emergency, to advise the parent of the decision to transport for emergency care and request parent to go to the student s location (school, hospital, clinic.) Note: Use universal precautions when handling body fluids. The injured/ill student s medical information must be immediately available including consent forms. Rev.June