Application for Employment

Transcription

1 Application for Employment

2 About Us Omni Enterprises, Inc. consists of two divisions: OmniCall Receptionists and FuneralCall Answering Service. We are a team of friendly, professional receptionists answering calls for businesses and funeral homes across the nation. We are open 24 hours a day, 7 days a week so that our clients never miss a call. Our OmniCall Division answers for businesses of all types and sizes, while our FuneralCall Division answers for mainly funeral homes but also funeral industry businesses. It is our goal to provide stellar customer service for our clients. In doing so, we make sure our applicants are always friendly, positive, hard-working, customer service oriented candidates. We look for individuals who delight in brightening a caller s day by simply offering top-notch customer service. If you believe you obtain these qualities and feel you d make a great fit, we d love for you to fill out the application below. We will review your application, typing test, and voice script and schedule an in-person interview. Job Description Full Time Position Virtual Receptionist Experience: No experience needed, we ll train you right up! Location: Carrollton Studio. (Which has been beautifully renovated!) Requirements: Must have a flexible schedule. Available to work weekends. Available to work holidays Stellar phone voice / Verbal & Written Communication Skills Type 35 wpm / 80% accuracy (Typing test conducted in interview) Ability to multi-task. You ll master this skill! Ability to defuse angry callers and turn the situation into a positive one. Benefits: Paid Vacation Time / Personal Time Off Independent Retirement Account Gym Membership Reimbursement Bonus Holiday Pay Large Breakroom with Appliances Spacious Cubical Workstations In-house Events and Charitable Volunteer Work

3 App Instructions Please complete the application and questionnaire. You may submit the application via to or bring it by our offices at 295 Thomas Newell Way in Carrollton. Complete Test Script below. Our voices are our biggest asset here at Omni. The test script below will give us an idea of how you sound on the phone, your manner of speaking, and the strength of your accent. Relax, all you need to do is read out loud! Take a few minutes to practice reading the script out loud to yourself before calling in to record. To complete the Test Script portion of the application, 1. Call Tell us your name, phone number, and then begin reading the script. We will take a listen to the recording and contact you to discuss the next step in the application process. Test Script Call centers, such as Omni, are able to help a multitude of businesses on a daily basis. From lawyers and attorneys, to heating and air companies, to technology businesses, we ve got their backs. Because we re available to answer their calls 24 hours a day, 7 days a week, our clients will never miss a late night service call, or a pricing call during lunch. Our level of customer service is priceless to our clients, which is why we pride ourselves on going above and beyond for each and every one of them. Thank you for calling Smith and Sons Attorneys. This is (Your Name), how may I help you? (Pause) Bill has stepped out of the office for a moment, but I would be more than happy to let him know you ve called. May I have your name, please?

4 Personal Info Full Name Last 4 Digits of Social Security Number Birthdate Mailing Contact Number City State Zip Desired Employment Position Seeking Wage Requirement (Weekly) Available Start Date Will you accept: Full Time Part Time Weekends Night Shift Have you applied with us before? Yes No If yes, list month/year How did you find out about this position? Yes Yes No Are you over 18 years of age? (If no, a work permit or proof of emancipation is required) No Do you have a valid Georgia Drivers License? Yes No Have you ever been convicted of a felony? A conviction will not necessarily be a bar to employment, all factors involved will be considered. If yes, please explain

5 Education & Special Skills High School Location Graduate? College Location Graduate? Other Location Graduate? Special Training: Please list any skills or training you have had which may help to qualify you for the position for which you are applying. Are you bilingual? Which languages do you speak? Employment History Name of Employer City State Zip Start Date End Date Job Title Wage Supervisor May we contact? Phone # Job Duties Reason for Leaving Name of Employer City State Zip Start Date End Date Job Title Wage Supervisor Job Duties Reason for Leaving May we contact? Phone #

6 Name of Employer City State Zip Start Date End Date Job Title Wage Supervisor Job Duties Reason for Leaving May we contact? Phone # References 1. Name Phone# 1. Name Phone# 1. Name Phone# Authorization I certify that the facts contained in this application are true and complete to the best of my knowledge. I understand that, if employed, falsified statements on this application shall be ground for dismissal. I authorize investigation of all statements contained herein and the references and employers listed above to give you any and all information concerning my previous employment and any pertinent information they may have, personal or otherwise. I release the company from all liability for any damage that may result from utilization of such information. I also understand and agree that no representative of the company has any authority to enter into any agreement for employment for any specified period of time, or to make agreement contrary to the foregoing, unless it is in writing and signed by an authorized company representative. Please note: Every attempt is made to adhere to permanent operator schedules; however schedules may change with 24 hour notice due to changing call volume needs. Signature Date Omni Enterprises, Inc. is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, age, physical or mental disabilities, or any other legally protected status.