U.S. Railroad Retirement Board Annual Employee Survey Results, 2015 (Survey Administration Period 4/27/15-6/15/15)

Transcription

1 U.S. Railroad Retirement Board 215 Federal Employee Viewpoint 844. Rush St. Chicago, IL Survey Results Phone: (312) TTY: (312) Web: U.S. Railroad Retirement Board Annual Employee Survey Results, 215 (Survey Administration Period 4/2/15-6/15/15) 1. Interpretation of Results: Overall, the responses to the employee survey are positive. We were pleased that of the 862 employees invited to participate, 481 completed the survey, for a response rate of 56% (compared to a government-wide response rate of 5%). Forty eight survey items increased since 214 while only 15 survey items decreased since 214. We are also pleased to report that our agency ranked in the top ten (out of 3 departments/large agencies) in the areas of Global Satisfaction ( th ) and Employee Engagement (1 th ). Based on OPM s guideline for determining notable results, we scored especially high (greater than 65% favorable /) on the majority of the items for questions measuring personal work experiences. Over 92% of the respondents think the work they do is important (question 13) and 8% know how their work relates to the agency s goals and priorities (question 12). Seventy-nine percent of respondents feel their work gives them a feeling of personal accomplishment (question 4). Over 8% of respondents like the kind of work they do (question 5, 82%) and feel they are held accountable for achieving results (question 16, 8%). Additionally, employees continued to feel supported by their supervisor to balance work and other life issues (question 42, 83%). On the other hand, the lowest scores were on items measuring performance culture and talent management although these scores still represent only a minority of the employees that responded. For example, only 36% of the employees surveyed felt that pay raises depend on how well employees perform their jobs (question 33) and only 35% of the employees surveyed agree that steps are taken to deal with poor performers who do not improve (question 23). Only 3% percent of respondents feel creativity and innovation are rewarded (question 32). This is an area we intend to concentrate on improving in the upcoming years. 2. How the survey was conducted: The survey was conducted online by OPM from April 2, 215 through June 15, Description of the employee sample: All full-time, permanent employees of the agency as of October 31 st, 214 were surveyed. 4. Survey items, response choices, and number of respondents for each question: Please refer to the results attached to this report. 5. umber of employees surveyed, number who responded, and representation of respondents: Of the 862 employees surveyed, 481 responded, for a 56% response rate. Demographics of the survey respondents can be found beginning on page 11 of the following report.

2 RAILROAD RETIREMET BOARD 215 FEDERAL EMPLOYEE VIEWPOIT SURVEY RESULTS either nor ** Do ot Know/ o *1. I am given a real opportunity to improve my skills in my organization. % A 2. I have enough information to do my job well. % A 3. I feel encouraged to come up with new and better ways of doing things. % A *4. My work gives me a feeling of personal accomplishment. % A *5. I like the kind of work I do. % A 6. I know what is expected of me on the job. % A. When needed I am willing to put in the extra effort to get a job done. % A 8. I am constantly looking for ways to do my job better. % A 9. I have sufficient resources (for example, people, materials, budget) to get my job done. % *1. My workload is reasonable. % *11. My talents are used well in the workplace. % *12. I know how my work relates to the agency's goals and priorities. % ages are weighted to represent the Agency's population. umber of surveys completed: 481 * AES prescribed items umber of surveys administered: 862 ** Unweighted count of responses excluding 'Do ot Know' and 'o ' Rate: 55.8%

3 RAILROAD RETIREMET BOARD 215 FEDERAL EMPLOYEE VIEWPOIT SURVEY RESULTS either nor ** Do ot Know/ o *13. The work I do is important. % *14. Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well. % *15. My performance appraisal is a fair reflection of my performance. % I am held accountable for achieving results. % I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. % *18. My training needs are assessed. % *19. In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding). % *2. The people I work with cooperate to get the job done. % A *21. My work unit is able to recruit people with the right skills. % *22. Promotions in my work unit are based on merit. % *23. In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. % *24. In my work unit, differences in performance are recognized in a meaningful way. % ages are weighted to represent the Agency's population. umber of surveys completed: 481 * AES prescribed items umber of surveys administered: 862 ** Unweighted count of responses excluding 'Do ot Know' and 'o ' Rate: 55.8%

4 RAILROAD RETIREMET BOARD 215 FEDERAL EMPLOYEE VIEWPOIT SURVEY RESULTS either nor ** Do ot Know/ o 25. Awards in my work unit depend on how well employees perform their jobs. % Employees in my work unit share job knowledge with each other. % The skill level in my work unit has improved in the past year. % Good Good Fair Poor Poor Do ot Know/ o 28. How would you rate the overall quality of work done by your work unit? % A either nor ** Do ot Know/ o *29. The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals. % *3. Employees have a feeling of personal empowerment with respect to work processes. % Employees are recognized for providing high quality products and services. % *32. Creativity and innovation are rewarded. % *33. Pay raises depend on how well employees perform their jobs. % ages are weighted to represent the Agency's population. umber of surveys completed: 481 * AES prescribed items umber of surveys administered: 862 ** Unweighted count of responses excluding 'Do ot Know' and 'o ' Rate: 55.8%

5 RAILROAD RETIREMET BOARD 215 FEDERAL EMPLOYEE VIEWPOIT SURVEY RESULTS either nor ** Do ot Know/ o 34. Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring). % *35. Employees are protected from health and safety hazards on the job. % *36. My organization has prepared employees for potential security threats. % Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated. % Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person's right to compete for employment, knowingly violating veterans' preference requirements) are not tolerated. % My agency is successful at accomplishing its mission. % I recommend my organization as a good place to work. % A 41. I believe the results of this survey will be used to make my agency a better place to work. % *42. My supervisor supports my need to balance work and other life issues. % My supervisor provides me with opportunities to demonstrate my leadership skills. % *44. Discussions with my supervisor about my performance are worthwhile. % ages are weighted to represent the Agency's population. umber of surveys completed: 481 * AES prescribed items umber of surveys administered: 862 ** Unweighted count of responses excluding 'Do ot Know' and 'o ' Rate: 55.8%

6 RAILROAD RETIREMET BOARD 215 FEDERAL EMPLOYEE VIEWPOIT SURVEY RESULTS either nor ** Do ot Know/ o 45. My supervisor is committed to a workforce representative of all segments of society. % My supervisor provides me with constructive suggestions to improve my job performance. % *4. Supervisors in my work unit support employee development. % My supervisor listens to what I have to say. % A 49. My supervisor treats me with respect. % A 5. In the last six months, my supervisor has talked with me about my performance. % A *51. I have trust and confidence in my supervisor. % A Good Good Fair Poor Poor Do ot Know/ o *52. Overall, how good a job do you feel is being done by your immediate supervisor? % A ages are weighted to represent the Agency's population. umber of surveys completed: 481 * AES prescribed items umber of surveys administered: 862 ** Unweighted count of responses excluding 'Do ot Know' and 'o ' Rate: 55.8%

7 RAILROAD RETIREMET BOARD 215 FEDERAL EMPLOYEE VIEWPOIT SURVEY RESULTS either nor ** Do ot Know/ o *53. In my organization, senior leaders generate high levels of motivation and commitment in the workforce. % My organization's senior leaders maintain high standards of honesty and integrity. % *55. Supervisors work well with employees of different backgrounds. % *56. Managers communicate the goals and priorities of the organization. % *5. Managers review and evaluate the organization's progress toward meeting its goals and objectives. % Managers promote communication among different work units (for example, about projects, goals, needed resources). % Managers support collaboration across work units to accomplish work objectives. % Good Good Fair Poor Poor ** Do ot Know/ o 6. Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor? % either nor ** Do ot Know/ o *61. I have a high level of respect for my organization's senior leaders. % ages are weighted to represent the Agency's population. umber of surveys completed: 481 * AES prescribed items umber of surveys administered: 862 ** Unweighted count of responses excluding 'Do ot Know' and 'o ' Rate: 55.8%

8 RAILROAD RETIREMET BOARD 215 FEDERAL EMPLOYEE VIEWPOIT SURVEY RESULTS either nor ** Do ot Know/ o 62. Senior leaders demonstrate support for Work/Life programs. % Satisfied Satisfied either Satisfied nor Dissatisfied Dissatisfied Dissatisfied Do ot Know/ o *63. How satisfied are you with your involvement in decisions that affect your work? % A *64. How satisfied are you with the information you receive from management on what's going on in your organization? % A *65. How satisfied are you with the recognition you receive for doing a good job? % A *66. How satisfied are you with the policies and practices of your senior leaders? % A *6. How satisfied are you with your opportunity to get a better job in your organization? % A *68. How satisfied are you with the training you receive for your present job? % A *69. Considering everything, how satisfied are you with your job? % A *. Considering everything, how satisfied are you with your pay? % A 1. Considering everything, how satisfied are you with your organization? % ages are weighted to represent the Agency's population. umber of surveys completed: 481 * AES prescribed items umber of surveys administered: 862 ** Unweighted count of responses excluding 'Do ot Know' and 'o ' Rate: 55.8% A

9 RAILROAD RETIREMET BOARD 215 FEDERAL EMPLOYEE VIEWPOIT SURVEY RESULTS 2. Have you been notified whether or not you are eligible to telework? % Yes, I was notified that I was eligible to telework Yes, I was notified that I was not eligible to telework o, I was not notified of my telework eligibility ot sure if I was notified of my telework eligibility Please select the response below that BEST describes your current teleworking situation. % I telework 3 or more days per week I telework 1 or 2 days per week I telework, but no more than 1 or 2 days per month I telework very infrequently, on an unscheduled or short-term basis I do not telework because I have to be physically present on the job (e.g., Law Enforcement Officers, Park Rangers, Security Personnel). I do not telework because I have technical issues (e.g., connectivity, inadequate equipment) that prevent me from teleworking. I do not telework because I did not receive approval to do so, even though I have the kind of job where I can telework I do not telework because I choose not to telework Do you participate in the following Work/Life programs? Alternative Work Schedules (AWS) % Yes o ot available to me ages are weighted to represent the Agency's population. umber of surveys completed: 481 umber of surveys administered: 862 Rate: 55.8%

10 RAILROAD RETIREMET BOARD 215 FEDERAL EMPLOYEE VIEWPOIT SURVEY RESULTS 5. Do you participate in the following Work/Life programs? Health and Wellness Programs (for example, exercise, medical screening, quit smoking programs) % Yes o ot available to me Do you participate in the following Work/Life programs? Employee Assistance Program (EAP) % Yes o ot available to me Do you participate in the following Work/Life programs? Child Care Programs (for example, daycare, parenting classes, parenting support groups) % Yes o ot available to me Do you participate in the following Work/Life programs? Elder Care Programs (for example, support groups, speakers) % Yes o ot available to me ages are weighted to represent the Agency's population. umber of surveys completed: 481 umber of surveys administered: 862 Rate: 55.8%

11 RAILROAD RETIREMET BOARD 215 FEDERAL EMPLOYEE VIEWPOIT SURVEY RESULTS Satisfied Satisfied either Satisfied nor Dissatisfied Dissatisfied Dissatisfied ** Do ot Know/ o 9. How satisfied are you with the following Work/Life programs in your agency? Telework % How satisfied are you with the following Work/Life programs in your agency? Alternative Work Schedules (AWS) % How satisfied are you with the following Work/Life programs in your agency? Health and Wellness Programs (for example, exercise, medical screening, quit smoking programs) % How satisfied are you with the following Work/Life programs in your agency? Employee Assistance Program (EAP) % How satisfied are you with the following Work/Life programs in your agency? Child Care Programs (for example, daycare, parenting classes, parenting support groups) % How satisfied are you with the following Work/Life programs in your agency? Elder Care Programs (for example, support groups, speakers) % The work/life satisfaction results only include employees who indicated that they participated in the program. umber of surveys completed: 481 ages are weighted to represent the Agency's population. umber of surveys administered: 862 ** Unweighted count of responses excluding 'Do ot Know' and 'o ' Rate: 55.8%

12 RAILROAD RETIREMET BOARD 215 FEDERAL EMPLOYEE VIEWPOIT SURVEY RESULTS Where do you work? % Headquarters Field *What is your supervisory status? % on-supervisor Team Leader Supervisor Manager Senior Leader *Are you: % Male Female *Are you Hispanic or Latino? Yes o %. 93. ages for demographic questions are unweighted. umber of surveys completed: 481 * AES prescribed items umber of surveys administered: 862 Rate: 55.8%

13 RAILROAD RETIREMET BOARD 215 FEDERAL EMPLOYEE VIEWPOIT SURVEY RESULTS *Please select the racial category or categories with which you most closely identify. % American Indian or Alaska ative 1.22 Asian Black or African American ative Hawaiian or Other Pacific Islander 3.6 White Two or more races What is the highest degree or level of education you have completed? % Less than High School. High School Diploma/GED or equivalent Trade or Technical Certificate Some College (no degree) Associate's Degree (e.g., AA, AS) Bachelor's Degree (e.g., BA, BS) Master's Degree (e.g., MA, MS, MBA) Doctoral/Professional Degree (e.g., Ph.D., MD, JD) ages for demographic questions are unweighted. umber of surveys completed: 481 * AES prescribed items umber of surveys administered: 862 Rate: 55.8%

14 RAILROAD RETIREMET BOARD 215 FEDERAL EMPLOYEE VIEWPOIT SURVEY RESULTS What is your pay category/grade? % Federal Wage System. GS GS GS Senior Executive Service Senior Level (SL) or Scientific or Professional (ST). Other How long have you been with the Federal Government (excluding military service)? % Less than 1 year to 3 years to 5 years to 1 years to 14 years to 2 years More than 2 years ages for demographic questions are unweighted. umber of surveys completed: 481 umber of surveys administered: 862 Rate: 55.8%

15 RAILROAD RETIREMET BOARD 215 FEDERAL EMPLOYEE VIEWPOIT SURVEY RESULTS How long have you been with your current agency (for example, Department of Justice, Environmental Protection Agency)? % Less than 1 year to 3 years to 5 years to 1 years to 2 years More than 2 years Are you considering leaving your organization within the next year, and if so, why? o Yes, to retire Yes, to take another job within the Federal Government Yes, to take another job outside the Federal Government Yes, other % I am planning to retire: Within one year Between one and three years Between three and five years Five or more years % ages for demographic questions are unweighted. umber of surveys completed: 481 umber of surveys administered: 862 Rate: 55.8%

16 RAILROAD RETIREMET BOARD 215 FEDERAL EMPLOYEE VIEWPOIT SURVEY RESULTS Self-Identify as: % Heterosexual or Straight Gay, Lesbian, Bisexual, or Transgender I prefer not to say What is your US military service status? o Prior Military Service Currently in ational Guard or Reserves Retired Separated or Discharged % Are you an individual with a disability? Yes o % What is your age group? % 25 and under or older ages for demographic questions are unweighted. umber of surveys completed: 481 umber of surveys administered: 862 Rate: 55.8%