DEPARTMENT OF VETERANS AFFAIRS 2014 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS

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1 *1. I am given a real opportunity to improve my skills in my organization. N 4,995 10,750 4,831 4,665 2,330 27,571 NA % I have enough information to do my job well. N 4,835 13,386 4,175 3,542 1,195 27,133 NA % I feel encouraged to come up with new and better ways of doing things. N 5,015 9,264 5,000 4,830 2,932 27,041 NA % *4. My work gives me a feeling of personal accomplishment. *5. I like the kind of work I do. 6. I know what is expected of me on the job. N 8,068 11,638 3,709 2,456 1,504 27,375 NA % N 11,085 11,607 2, ,871 NA % N 8,555 12,783 3,095 1, ,237 NA % When needed I am willing to put in the extra effort to get a job done. N 17,022 9, ,353 NA % I am constantly looking for ways to do my job better. N 13,665 11,530 1, ,482 NA % I have sufficient resources (for example, people, materials, budget) to get my job done. N 3,006 9,679 4,410 6,109 4,255 27, % *10. My workload is reasonable. *11. My talents are used well in the workplace. N 2,890 11,491 4,459 4,909 3,473 27, % N 4,417 10,412 4,202 4,145 2,970 26, % *12. I know how my work relates to the agency's goals and priorities. N 8,356 14,355 2,837 1, , % ** Unweighted count of responses excluding ' Know' and ' ' Rate: 32.6%

2 *13. The work I do is important. N 15,032 10,063 1, , % *14. *15. Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well. My performance appraisal is a fair reflection of my performance. N 6,011 11,019 3,891 3,893 2,516 27, % N 6,864 10,697 3,999 2,823 2,558 26, % I am held accountable for achieving results. N 8,536 14,038 3, , % I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. N 5,710 9,278 5,232 2,806 3,491 26, % *18. My training needs are assessed. N 3,893 10,455 6,211 3,939 2,574 27, % *19. In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding). N 7,822 10,589 3,500 2,613 2,295 26, % *20. The people I work with cooperate to get the job done. *21. My work unit is able to recruit people with the right skills. *22. Promotions in my work unit are based on merit. N 6,577 12,014 4,165 3,295 1,387 27,438 NA % N 2,556 9,518 6,519 5,178 3,084 26, % N 2,007 5,952 7,584 4,916 5,057 25,516 1,774 % *23. *24. In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. In my work unit, differences in performance are recognized in a meaningful way. N 1,537 5,906 6,478 5,605 6,057 25,583 1,806 % N 1,779 6,523 7,203 5,858 4,852 26,215 1,274 % ** Unweighted count of responses excluding ' Know' and ' ' Rate: 32.6%

3 Awards in my work unit depend on how well employees perform their jobs. Employees in my work unit share job knowledge with each other. N 2,335 7,206 6,701 4,504 4,944 25,690 1,740 % N 5,658 13,450 4,122 2,361 1,724 27, % The skill level in my work unit has improved in the past year. N 4,095 9,885 7,649 2,823 2,089 26, % How would you rate the overall quality of work done by your work unit? Good Good Fair Poor Poor Total N 11,379 11,026 3, ,436 NA % *29. * The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals. Employees have a feeling of personal empowerment with respect to work processes. Employees are recognized for providing high quality products and services. N 3,733 13,839 5,066 2,649 1,004 26, % N 2,237 8,115 6,519 5,795 3,563 26, % N 2,542 8,345 6,183 5,368 3,675 26, % *32. Creativity and innovation are rewarded. N 2,135 6,340 7,315 5,743 4,239 25, % *33. Pay raises depend on how well employees perform their jobs. N 1,168 3,803 6,435 6,637 6,765 24,808 1,659 % ** Unweighted count of responses excluding ' Know' and ' ' Rate: 32.6%

4 34. *35. * Policies and programs promote diversity in the workplace (for example, recruiting miities and women, training in awareness of diversity issues, mentoring). Employees are protected from health and safety hazards on the job. My organization has prepared employees for potential security threats. Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated. Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person's right to compete for employment, knowingly violating veterans' preference requirements) are not tolerated. N 3,438 10,285 7,124 1,978 2,054 24,879 1,753 % N 5,212 13,853 3,888 1,933 1,392 26, % N 4,276 13,341 4,769 2,301 1,446 26, % N 3,713 8,471 5,836 3,404 3,894 25,318 1,227 % N 4,944 10,009 5,305 1,862 2,495 24,615 1,777 % My agency is successful at accomplishing its mission. 40. I recommend my organization as a good place to work. N 4,230 12,764 5,883 1,960 1,184 26, % N 5,567 10,549 5,919 2,942 1,532 26,509 NA % * *44. I believe the results of this survey will be used to make my agency a better place to work. My supervisor supports my need to balance work and other life issues. My supervisor provides me with opportunities to demonstrate my leadership skills. Discussions with my supervisor about my performance are worthwhile. N 3,415 6,344 6,532 4,150 3,702 24,143 2,401 % N 8,213 10,511 3,492 1,926 2,070 26, % N 6,568 8,920 4,967 3,036 2,685 26, % N 6,431 8,756 4,921 2,776 2,844 25, % ** Unweighted count of responses excluding ' Know' and ' ' Rate: 32.6%

5 My supervisor is committed to a workforce representative of all segments of society. My supervisor provides me with constructive suggestions to improve my job performance. N 6,512 9,062 5,616 1,408 1,916 24,514 1,807 % N 6,073 9,016 5,326 2,957 2,713 26, % *47. Supervisors in my work unit support employee development. 48. My supervisor listens to what I have to say. 49. My supervisor treats me with respect. N 6,305 9,276 4,967 2,569 2,760 25, % N 8,327 10,193 3,628 2,611 1,521 26,280 NA % N 9,666 10,251 3,096 1,708 1,409 26,130 NA % In the last six months, my supervisor has talked with me about my performance. N 7,976 11,742 2,781 2,528 1,180 26,207 NA % *51. I have trust and confidence in my supervisor. N 8,134 7,974 4,683 2,751 2,680 26,222 NA % *52. Overall, how good a job do you feel is being done by your immediate supervisor? Good Good Fair Poor Poor Total N 9,640 7,538 5,045 2,090 1,887 26,200 NA % ** Unweighted count of responses excluding ' Know' and ' ' Rate: 32.6%

6 * *55. *56. * In my organization, senior leaders generate high levels of motivation and commitment in the workforce. My organization's senior leaders maintain high standards of honesty and integrity. Supervisors work well with employees of different backgrounds. Managers communicate the goals and priorities of the organization. Managers review and evaluate the organization's progress toward meeting its goals and objectives. Managers promote communication among different work units (for example, about projects, goals, needed resources). Managers support collaboration across work units to accomplish work objectives. N 2,495 6,685 6,218 5,235 4,750 25, % N 3,296 7,592 6,554 3,181 3,926 24,549 1,352 % N 3,883 10,374 5,967 2,037 2,118 24,379 1,348 % N 3,572 11,061 5,476 2,796 2,473 25, % N 3,552 10,585 6,011 2,186 1,975 24,309 1,491 % N 3,107 8,711 6,036 3,795 3,244 24, % N 3,228 9,034 6,229 3,292 3,017 24, % Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor? Good Good Fair Poor Poor N 4,939 7,393 5,960 2,710 2,656 23,658 2,113 % *61. I have a high level of respect for my organization's senior leaders. N 4,285 7,443 6,433 3,724 3,404 25, % ** Unweighted count of responses excluding ' Know' and ' ' Rate: 32.6%

7 No Basis to Judge 62. Senior leaders demonstrate support for Work/Life programs. N 3,225 6,548 7,190 2,856 2,680 22,499 3,262 % Satisfied Satisfied Satisfied Dissatisfied Dissatisfied Dissatisfied Total No Basis to Judge *63. *64. *65. *66. *67. *68. *69. * How satisfied are you with your involvement in decisions that affect your work? How satisfied are you with the information you receive from management on what's going on in your organization? How satisfied are you with the recognition you receive for doing a good job? How satisfied are you with the policies and practices of your senior leaders? How satisfied are you with your opportunity to get a better job in your organization? How satisfied are you with the training you receive for your present job? Considering everything, how satisfied are you with your job? Considering everything, how satisfied are you with your pay? Considering everything, how satisfied are you with your organization? N 3,001 8,374 6,088 5,688 2,426 25,577 NA % N 2,647 8,339 6,306 5,666 2,552 25,510 NA % N 3,100 7,663 5,982 5,348 3,285 25,378 NA % N 2,338 7,111 7,596 5,379 3,033 25,457 NA % N 2,351 6,358 7,252 5,239 4,250 25,450 NA % N 3,306 9,635 6,052 4,036 2,422 25,451 NA % N 5,189 10,902 4,687 3,027 1,651 25,456 NA % N 3,546 9,761 4,635 4,751 2,741 25,434 NA % N 3,405 9,972 5,952 4,015 2,149 25,493 NA % ** Unweighted count of responses excluding ' Know' and ' ' Rate: 32.6%

8 72. Have you been notified whether or not you are eligible to telework? N % Yes, I was notified that I was eligible to telework. 5, Yes, I was notified that I was not eligible to telework. 8, No, I was not notified of my telework eligibility. 7, Not sure if I was notified of my telework eligibility. 2, Total 25, Please select the response below that BEST describes your current teleworking situation. N % I telework 3 or more days per week. 1, I telework 1 or 2 days per week. 1, I telework, but no more than 1 or 2 days per month I telework very infrequently, on an unscheduled or short-term basis. 1, I do not telework because I have to be physically present on the job (e.g., Law Enforcement Officers, Park Rangers, Security Personnel). I do not telework because I have technical issues (e.g., connectivity, inadequate equipment) that prevent me from teleworking. I do not telework because I did not receive approval to do so, even though I have the kind of job where I can telework. 9, , , I do not telework because I choose not to telework. 2, Total 24, Do you participate in the following Work/Life programs? Alternative Work Schedules (AWS) N % Yes 5, No 12, Not available to me 7, Total 25, Number of surveys administered: 84,862 Rate: 32.6%

9 75. Do you participate in the following Work/Life programs? Health and Wellness Programs (for example, exercise, medical screening, quit smoking programs) N % Yes 5, No 16, Not available to me 2, Total 25, Do you participate in the following Work/Life programs? Employee Assistance Program (EAP) N % Yes 2, No 20, Not available to me 1, Total 24, Do you participate in the following Work/Life programs? Child Care Programs (for example, daycare, parenting classes, parenting support groups) N % Yes No 20, Not available to me 4, Total 25, Do you participate in the following Work/Life programs? Elder Care Programs (for example, support groups, speakers) N % Yes No 20, Not available to me 4, Total 25, Number of surveys administered: 84,862 Rate: 32.6%

10 Satisfied Satisfied Satisfied Dissatisfied Dissatisfied Dissatisfied No Basis to Judge 79. How satisfied are you with the following Work/Life programs in your agency? Telework N 1,645 1, , % How satisfied are you with the following Work/Life programs in your agency? Alternative Work Schedules (AWS) How satisfied are you with the following Work/Life programs in your agency? Health and Wellness Programs (for example, exercise, medical screening, quit smoking programs) How satisfied are you with the following Work/Life programs in your agency? Employee Assistance Program (EAP) How satisfied are you with the following Work/Life programs in your agency? Child Care Programs (for example, daycare, parenting classes, parenting support groups) How satisfied are you with the following Work/Life programs in your agency? Elder Care Programs (for example, support groups, speakers) N 1,929 2, , % N 936 2,640 1, , % N 607 1, , % N % N % ** Unweighted count of responses excluding ' Know' and ' ' Rate: 32.6%

11 Where do you work? N % Headquarters 9, Field 14, Total 24, *What is your supervisory status? N % Non-Supervisor 17, Team Leader 3, Supervisor 2, Manager 1, Senior Leader Total 25, *Are you: N % Male 10, Female 14, Total 24, *Are you Hispanic or Latino? N % Yes 1, No 22, Total 24, Number of surveys administered: 84,862 Rate: 32.6%

12 *Please select the racial category or categories with which you most closely identify. N % American Indian or Alaska Native Asian 1, Black or African American 4, Native Hawaiian or Other Pacific Islander White 17, Two or more races Total 24, What is the highest degree or level of education you have completed? N % Less than High School High School Diploma/GED or equivalent 1, Trade or Technical Certificate 1, Some College (no degree) 3, Associate's Degree (e.g., AA, AS) 3, Bachelor's Degree (e.g., BA, BS) 7, Master's Degree (e.g., MA, MS, MBA) 5, Doctoral/Professional Degree (e.g., Ph.D., MD, JD) 2, Total 25, Number of surveys administered: 84,862 Rate: 32.6%

13 What is your pay category/grade? N % Federal Wage System 1, GS 1-6 5, GS , GS , Senior Executive Service Senior Level (SL) or Scientific or Professional (ST) Other 2, Total 24, How long have you been with the Federal Government (excluding military service)? N % Less than 1 year to 3 years 4, to 5 years 3, to 10 years 5, to 14 years 2, to 20 years 2, More than 20 years 5, Total 25, Number of surveys administered: 84,862 Rate: 32.6%

14 How long have you been with your current agency (for example, Department of Justice, Environmental Protection Agency)? N % Less than 1 year 1, to 3 years 5, to 5 years 3, to 10 years 5, to 20 years 4, More than 20 years 4, Total 24, Are you considering leaving your organization within the next year, and if so, why? N % No 16, Yes, to retire 1, Yes, to take another job within the Federal Government 4, Yes, to take another job outside the Federal Government 1, Yes, other 1, Total 25, I am planning to retire: N % Within one year Between one and three years 2, Between three and five years 2, Five or more years 18, Total 24, Number of surveys administered: 84,862 Rate: 32.6%

15 Self-Identify as: N % Heterosexual or Straight 20, Gay, Lesbian, Bisexual, or Transgender I prefer not to say 3, Total 23, What is your US military service status? N % No Prior Military Service 15, Currently in National Guard or Reserves Retired 2, Separated or Discharged 6, Total 24, Are you an individual with a disability? N % Yes 6, No 18, Total 24, What is your age group? N % 25 and under , , , or older 5, Total 27, Number of surveys administered: 84,862 Rate: 32.6%