West Texas Energy Consortium

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1 Working Texas Style: The Changing Jobs Economy in Texas and the Energy Supply Chain West Texas Energy Consortium June 4, 2014 Abilene, Texas (Abilene Civic Center) Host: Katherine Stokes Presentation by Mick Normington Data compiled by the Texas Workforce Commission s Labor Market & Career Information department, the U.S. Bureau of Labor Statistics, the Texas State Demographer and the U.S. Census Bureau

2 We need to ask people three questions. What do you like? What are you good at? And how are you going to add value in the economy? -Rick Stephens, senior vice president of human resources & administration at The Boeing Corp. in interview for new TWC publication

3 The Labor Market Structure Geography Industry Oil & Gas Health Care Restaurants Abilene-Sweetwater region John Doe Sales Manager Accountant Truck Driver Manager Skills Excel spreadsheets Jobs Jane Smith Office Manager Occupations Customer service

4 Annual Job Growth Rates April 2013 to April % 7% 6% 5% 4% 3% 2% 1% 0% -1% -2% 7.5% 5.7% 3.1% 1.7% 1.3% 0.8% Texas U.S. Source: Current Employment Statistics surveys by the U.S. Department of Labor and the Texas Workforce Commission

5 200 Texas Employment in Goods Producing Sector plus Professional & Technical Services (indexed) 180 Professional & Tech Services 160 Mining Construction Total Nonagricultural 100 Manufacturing 80

6 Texas and U.S. Employment Recovery from Economic Downturn (Seasonally Adjusted, Total Nonfarm, Through April 2014) U.S. jobs Texas jobs 144,000,000 Pre-downturn Employment Peaks Texas 11,200, ,000,000 10,700,000 U.S. 134,000,000 10,200, ,000,000 9,700, ,000,000 9,200,000 Jan-04 Jan-05 Jan-06 Jan-07 Jan-08 Jan-09 Jan-10 Jan-11 Jan-12 Jan-13 Jan-14 Source: BLS Current Employment Statistics

7 Unemployment Rates (non-seasonally adjusted, April 2014 latest month) 10% 8% 6% 4% 2% United States - 5.9% Texas - 4.7% Abilene area - 3.7% 0% January 2006 April 2006 July 2006 October 2006 January 2007 April 2007 July 2007 October 2007 January 2008 April 2008 July 2008 October 2008 January 2009 April 2009 July 2009 October 2009 January 2010 April 2010 July 2010 October 2010 January 2011 April 2011 July 2011 October 2011 January 2012 April 2012 July 2012 October 2012 January 2013 April 2013 July 2013 October 2013 January 2014 April 2014 Source: Local Area Unemployment Statistics report, U.S. Department of Labor, non-seasonally adjusted unemployment rates

8 Unemployment Rates for April 2014 Metro Area / State U rate Metro Area / State U rate Midland 2.3% Corpus Christi 4.6% NORTH DAKOTA 2.6% Houston 4.6% Odessa 2.9% Sherman-Denison 4.6% Amarillo 3.3% Dallas-Fort Worth 4.7% Lubbock 3.5% TEXAS 4.7% College Station-Bryan 3.5% Tyler 4.8% San Angelo 3.6% Laredo 5.2% Abilene 3.7% Killeen-Temple 5.5% Victoria 3.8% Texarkana 5.7% Austin 3.8% UNITED STATES 5.9% Longview 4.3% El Paso 6.7% Wichita Falls 4.4% Beaumont-Port Arthur 7.3% San Antonio 4.4% Brownsville-Harlingen 8.1% Waco 4.4% McAllen-Edinburg 8.6% Source: U.S. Bureau of Labor Statistics and the Texas Workforce Commission

9 Texas Industry Growth 1 st Qtr 2011 to 2013: Three Perspectives Net Job Growth Gross Wage Growth Sales Receipts Growth Restaurants & Eating Places Support Activities for Mining Petroleum Products Manuf. Support Activities for Mining Computer Systems Design Oil & Gas Extraction Employment Services Medical Hospitals Machinery Supply Wholesalers Computer Systems Design Oil & Gas Extraction Commercial Goods Wholesalers Individual and Family Services Corporate Headquarters Support Activities for Mining Oil and Gas Extraction Arch. & Engineering Services Grocery Merchant Wholesalers Mangmt. & Technical Services Banks & Credit Unions Automobile Dealers Utility System Construction Utility System Construction Gasoline Stations General Merchandise Stores Restaurants & Eating Places Ag., Con. & Mining Machinery Arch. & Engineering Services Offices of Physicians Banks & Credit Unions Machinery & Equipment Wholesalers Employment Services Wholesale B-2-B Brokers Medical Hospitals Management & Technical Services Motor Vehicle Manufacturing Ag, Con, & Mining Machinery Financial Investment Activities Wholesalers (Misc. Durables) Services to Buildings Wholesale B-2-B Brokers Real Estate Activities Sources: Texas Workforce Commission and Texas Office of the Comptroller

10 Changing Nature of U.S. Separations: Layoffs down, Quits up Quits Layoffs

11 Help Wanted Job Listings for Texas Job Type Postings Preferred training/education 1. Registered Nurse 34,006 Associate s degree 2. Truck Driver (heavy/tractor trailer) 33,118 Short On The Job training 3. Retail Salesperson 18,473 Short On The Job training 4. Supervisor of Retail Sales Workers 18,470 Related Work Experience 5. Customer Service Rep 16,927 Moderate On Job Training 6. Supervisor of Office Workers 12,406 Related Work Experience 7. Maintenance / Repair Worker 11,482 Moderate On Job Training 8. Supervisor of Food Prep Workers 11,358 Related Work Experience 9. Computer User Support Specialist 11,036 Associate s degree 10. Computer Systems Analyst 10,797 Bachelor s degree 11. Sales Rep (wholesale, manufacturing) 10,520 Related Work Experience 12. Computer Network Administrator 10,495 Bachelor s degree 13. Accountant 10,046 Bachelor s degree 14. Web Developer 9,506 Associate s degree 15. Software Application Developer 9,337 Bachelor s degree NOTE: Arrows indicate occupation with greater or less than 5% change in last year Source: Wanted Analytics for 90 day period from May 15, 2014

12 Help Wanted Job Listings for Texas (continued) Job Type Postings Preferred training/education 16. Executive Secretary / Admin Assistant 8,603 Related Work Experience 17. Marketing Manager 7,986 Bachelor s degree 18. Insurance Sales Agent 7,679 Post Secondary Vocational Training 19. Industrial Engineer 7,494 Bachelor s degree 20. Supervisor of Production/Operations Workers 7,203 Related Work Experience 21. Medical / Health Services Manager 7,100 Bachelor s degree 22. Bookkeeper / Audit Clerk 6,976 Moderate On Job Training 23. General Sales Manager 6,872 Related Work Experience 24. Sales Rep (services) 6,767 Related Work Experience 25. Management Analyst 6,455 Bachelor s degree 26. Truck Driver (light truck) 6,332 Short Term On Job Training 27. Information Technology Project Manager 6,257 Associate s degree 28. Manager of Mechanics, Installers, Repairers 5,846 Related Work Experience 29. General Office Clerk 5,589 Short Term On Job Training 30. Supervisor of Non-Retail Sales Workers 5,385 Related Work Experience 31. Manager of Constructor or Extraction Workers 5,282 Related Work Experience 32. Manager of General Operations Workers 5,279 Related Work Experience

13 Current Texas Job Postings Organization Postings Organization Postings Hospital Corp of America 4,711 Sears 1,771 University of Texas System 3,907 Baker Hughes 1,705 Robert Half International 3,783 SavaSeniorCare 1,681 AT&T 3,608 J.P. Morgan Chase 1,643 Randstad 3,552 Kforce Professional Staffing 1,612 Wells Fargo 3,446 Dallas Indep School District 1,590 Trustaff 3,023 Verizon 1,571 Christus Health 2,958 Dollar General 1,530 Lowe s 2,535 Capital One 1,525 Macy s 2,207 Scott & White 1,493 Dell 2,159 Bank of America 1,489 Texas Health 2,112 Halliburton 1,480 Tenet Healthcare 1,900 Marriott 1,462 Kelly Services 1,883 St. David s HealthCare 1,418 Pizza Hut 1,832 Covenant HealthCare 1,379

14 Texas Employment - Growth by Industry Sector Industry growth projections Health Care & Social Assistance Educational Services Natural Resources & Mining Leisure & Hospitality Professional & Business Services Government Construction Other Services Finance Activities Utilities Transportation & Warehousing Retail Trade Wholesale Trade Manufacturing Information 9% 33% 31% 30% 26% 24% 18% 18% 17% 17% 16% 16% 15% 13% 10% Source: TWC industry & occupational projections

15 Fastest Growing Occupations in Texas Occupational growth projections Diagnostic Medical Sonographers Derrick Operators 52% 51% Average Annual Wage 2011 $62,373 $45,673 Home Health Aides Personal Care Aides Service Unit Operators Special Education Teachers Rotary Drill Operators Roustabouts Medical Secretaries Extraction Worker Helpers 50% 49% 48% 45% 44% 44% 43% 43% $19,919 $17,636 $43,045 $52,280 $69,016 $32,943 $29,607 $37,055 Source: TWC industry & occupational projections

16 Projected Fastest Growing Occupations in Texas Occupational Title % change Annual Openings Education Required Diagnostic Medical Sonographers % 240 Associate's degree Derrick Operators - Oil & Gas % 515 HS diploma / GED Home Health Aides % 5,220 Less than HS Personal Care Aides % 7,675 Less than HS Service Unit Operators, Oil & Gas % 1,235 HS diploma / GED Special Education Teachers, MS % 460 Bachelor's degree Rotary Drill Operators, Oil and Gas % 470 HS diploma / GED Roustabouts, Oil and Gas % 1,155 Less than HS Medical Secretaries % 3,380 HS diploma / GED Extraction Worker Helpers % 455 HS diploma / GED Medical Scientists % 240 PhD/prof. degree Interpreters and Translators % 360 Bachelor's degree Middle School Teachers (except CTE) % 5,075 Bachelor's degree Elementary School Teachers % 10,430 Bachelor's degree Market Research Analysts % 1,200 Bachelor's degree Cardiovascular Technicians % 180 Associate's degree Industrial Machinery Mechanics % 1,840 HS diploma / GED Physical Therapist Assistants % 255 Associate's degree

17 Texas Occupations Adding the Most Jobs Occupational growth projections Food Preparation Workers 78,990 Annual Average Wage 2011 $18,188 Elementary School Teachers Personal Care Aides Retail Salepersons Registered Nurses Waiters & Waitresses General Office Clerks Cashiers Home Health Aides Customer Service Representatives 67,770 66,150 62,560 61,170 53,740 52,070 42,220 41,550 40,150 $51,847 $17,636 $24,165 $67,581 $19,069 $28,671 $19,155 $19,919 $30,387 Source: TWC industry & occupational projections

18 Projections for which occupations will grow in your region Occupational Projections at at The Future

19 Key Trends Texas employers report 4 Generations at same job place Baby Boomers may never retire yet most Texas workers over age 50 in: Oil Natural gas Nuclear Utilities Farming State government Generation X workers dominating More Hispanic-American, more Asian- American, more college degreed, more women and more women Skill mismatch as employers are segmenting the tasks of jobs in order to shift away some tasks and blending other tasks to create new jobs Concern about worker obesity costs Concern about population shifts

20 Ages of Workers in Texas Percent of age groups employed 90% Percent of Texans employed by age group 80% 70% 60% 50% 40% 30% 20% 10% 76.6% 73.2% 62.1% 14.8% 75.1% 70.3% 53.8% 21.4% 18 to to to to 80+ 0% Source: U.S. Census Bureau, Current Population Survey

21 Texas becoming more Hispanic Source: Texas State Demographer and 2010 U.S. Census

22 It is, frankly, a business imperative. The jobs are going to be there. The energy boom in this country isn t going away...clearly, we all need to do more to encourage minorities to consider pursuing opportunities in our fields. -Chevron CEO John Watson, April 10, 2014, at the American Association of Blacks in Energy annual convention in Houston as quoted in the Houston Business Journal. Watson expressed his concern about the Great Shift Change impacting the energy sector and how the industry could benefit by hiring more women and minority workers. One in three workers now hired by Chevron is a woman or minority.

23 City Fast Growth Cities (50,000+ pop. / July 2012 to July 2013) Population Change San Marcos, Texas +8.0% Frisco, Texas +6.5% South Jordan, Utah +6.1% Cedar Park, Texas +5.6% Lehi, Utah +5.5% Goodyear, Arizona +4.8% Georgetown, Texas +4.5% Gaithersburg, Maryland +4.4% Mount Pleasant, South Carolina +4.1% Meridian, Idaho +4.0% Odessa, Texas +4.0% Gilbert, Arizona +4.0% McKinney, Texas +3.9% Source: U.S. Census Bureau

24 Change of Population by County to counties lost population over the decade Source: Texas State Data Center 24

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27 Earnings by Educational Attainment Texas Source: Survey-Weighted Quantiles from American Community Survey year Texas Sample (In Labor Force)

28 Texas Job Seekers vs. Job Postings Is this education mismatch? Education Requirement 2013 WIT Job Applicants 2013 HWOL Postings Doctoral / Professional Degree 0.8% 2.2% Master s Degree 1.3% 1.7% Bachelor s Degree 14.2% 27.9% Associate s Degree 3.8% 7.7% Some college, No degree 3.4% 0.1% Post-Secondary Non-degree Award 3.4% 4.4% 80% 40% High School diploma or GED 53.5% 42.6% Less than high school diploma 19.5% 13.3% Source: Work In Texas database by the Texas Workforce Commission Source: Help Wanted Online job listings by The Conference Board

29 WorkInTexas.com Find jobs, find workers, find your future

30 More Education = Better Labor Market Outcomes in U.S.

31 Annual Popular 2012 Texas Associate s Majors Grads Earnings 1. Associate s degree in Arts & Sciences 23,838 $22, Associate s degree in Registered Nursing 5,852 $49, Associate s degree in Criminal Justice and Corrections 2,346 $26, Associate s degree in Business Administration / Management 2,287 $34, Associate s degree in General Business / Commerce 2,170 $28, Associate s degree in Education & Professional Development 1,991 $16, Associate s degree Allied Health Diagnostic/Intervention/Treatment 1,937 $35, Associate s degree in Allied Health and Medical Assisting 1,550 $33, Associate s degree in Culinary Arts 1,456 $22, Associate s degree in Health & Medical Administration 1,183 $27, Associate s degree in Computer Systems Networking 1,013 $32, Associate s degree in Drafting / Design Engineering 865 $34, Associate s degree in Biology 811 $17, Associate s degree in Vehicle Maintenance & Repair 730 $31, Associate s degree in Legal Support Services 715 $28, Associate s degree in Accounting 713 $30, Associate s degree in Psychology 658 $17, Associate s degree in Electrical Engineering Technologies 634 $36, Associate s degree in Design and Applied Arts 624 $21, Associate s degree Electromechanical/Instrumentation Technologies 560 $46, Associate s degree in Computer & Information Sciences 506 $33, graduate seed records were tallied by THECB

32 Profitable 2012 Texas Associate s Majors Grads Annual Earnings 1. Associate s degree in Fire Protection 183 $60, Associate s degree in Electrical & Power Transmission 54 $60, Associate s degree in Mining & Petroleum Technologies 38 $56, Associate s degree in Physical Science Technologies 474 $53, Associate s degree in Quality Control & Safety Technologies 160 $51, Associate s degree in Registered Nursing 5,852 $49, Associate s degree in Construction Engineering Technologies 56 $48, Associate s degree in Nuclear & Radiological Technologies 32 $48, Associate s degree in Geography & Cartography 28 $47, Associate s degree Electromechanical Instrumentation Maintenance 560 $46, Associate s degree in Industrial Production 151 $44, Associate s degree in Precision Metal Working 185 $40, Associate s degree in Finance / Financial Management 47 $40, Associate s degree in Real Estate 61 $40, Associate s degree in Electrical Maintenance & Repair 67 $40, Associate s degree in Dental Support Services 362 $37, Associate s degree in Electrical Engineering Technologies 634 $36, Associate s in Allied Health Diagnostic/Intervention/Treatment 1,937 $35, Associate s degree Computer/Information Tech Administration 432 $35, Associate s degree in Computer Programming 223 $34, graduate seed records were tallied by THECB

33 College Credit for Heroes Helping military service members complete their college degree and build their resume Community colleges participating: Universities participating: Alamo College Angelo State University Austin Community College Central Texas College Dallas County Community College Grayson College Houston Community College Lee College Lone Star College San Jacinto Community College Tarrant County Community College Temple College Texas State Technical College Harlingen

34 Popular 2012 Texas Bachelor s Majors Grads Annual Earnings 1. Bachelor s degree in Interdisciplinary Studies 10,383 $34, Bachelor s degree in Business Administration/Management 7,644 $45, Bachelor s degree in Registered Nursing 6,952 $58, Bachelor s degree in Psychology 5,711 $24, Bachelor s degree in Biology 4,496 $21, Bachelor s degree in Health, Fitness, Physical Education 3,891 $24, Bachelor s degree in Criminal Justice and Corrections 3,692 $29, Bachelor s degree in Accounting 3,584 $37, Bachelor s degree in Finance 2,796 $41, Bachelor s degree in Marketing 2,665 $35, Bachelor s degree in English 2,227 $25, Bachelor s degree in History 2,278 $27, Bachelor s degree in Liberal Arts/General Studies/Humanities 2,115 $33, Bachelor s degree in Communication / Media Studies 2,095 $28, Bachelor s degree in Political Science / Government 2,065 $25, Bachelor s degree in Sociology 1,589 $25, Bachelor s degree in Public Relations / Advertising 1,569 $29, Bachelor s degree in Fine Arts / Studio Arts 1,489 $23, Bachelor s degree in General Business 1,483 $37, Bachelor s degree in Mechanical Engineering 1,364 $60, Bachelor s degree in Economics 1,107 $36, graduate seed records were tallied by THECB

35 Profitable 2012 Texas Bachelor s Majors Grads Annual Earnings 1. Bachelor s degree in Petroleum Engineering 387 $93, Bachelor s degree in Chemical Engineering 483 $70, Bachelor s degree in Marine Transportation 43 $69, Bachelor s degree in Marine Engineering 63 $64, Bachelor s degree in Engineering Science 29 $60, Bachelor s in Computer Networking / Telecommunications 38 $60, Bachelor s degree in Mechanical Engineering 1,364 $60, Bachelor s degree in Registered Nursing 6,952 $58, Bachelor s degree in Mechanical Engineering Technology 133 $57, Bachelor s degree in Industrial Production Technologies 227 $57, Bachelor s degree in Computer Programming 79 $55, Bachelor s degree in Electrical / Electronics Engineering 968 $55, Bachelor s degree in Computer Engineering 242 $55, Bachelor s degree in Construction Engineering Technologies 373 $53, Bachelor s degree in Computer Science 226 $52, Bachelor s degree in Computer Systems Analysis 155 $52, Bachelor s degree in Civil Engineering Technologies 37 $52, Bachelor s degree in Engineering Technologies 29 $51, Bachelor s degree in Computer & Information Sciences 1,088 $51, Bachelor s degree in Civil Engineering 728 $51, graduate seed records were tallied by THECB

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37 Math = Money The more accomplished you are at applied mathematics the more money you can make.

38 A lot of students make the mistake of not making mistakes. Or they don t take hard classes, that s a mistake. Get out there and learn. You ll probably make mistakes along the way. Find what you love. Michael Dell, CEO of Dell Inc. in Round Rock, interviewed August 2010 for book Working Texas Style

39 Technical skills = Money Skills are your meal ticket. The more specialized, high-demand tasks you can perform the more money you can make.

40 Skills Development Fund Specialized Local Job Training TWC funds worker trainings with community colleges (trainings at campus or employer s worksite). The local company, the local community college and the local workforce board collaborate to create a training program to train local employees in new skills that local company needs. The community college or the Texas Engineering Extension Service (TEEX) applies for the TWC Skills Development Fund grant and runs the program. Employer gets customized staff training. Worker gets new proficiency in industry skills. Texas gets upgraded and employed workforce or skills@twc.state.tx.us

41 Economically Disruptive Technologies coming to you Disruptive Technology What it is Why do I care? Advanced Oil & Gas Exploration Hydraulic fracking $4 trillion+ in oil, natural gas Renewable Energy Wind & solar Price coming down, Texas best for both Nano Materials Ultra tiny particles Invented in Texas 3-D Printing Make plastic products with ink-jet printing techniques Lower production price, faster production speed Energy Storage Batteries & capacitors Mobile electricity Next Generation Genomics DNA sequencing Genes signal disease Autonomous Vehicles Robot cars Less crashes, more robots Cloud Technology Rent data storage Server farms serving 2.7 billion Internet users Internet of Things Web linking devices Health care impact Automation of Knowledge Work More computing Service worker threat Mobile Internet Smart phone interconnections Workers never off the clock Unmanned Aircraft Systems Drones Deliveries, privacy Source: McKinsey Global Institute

42 State of Texas Investments in Detailed Work Activities Develop initial DWA library by occupation Validate and revise initial DWA library Determine Performance Levels for each DWA within each occupation Crosswalk DWAs with CIP and WECM educational programs Crosswalk DWAs to High School CTE TEKS Develop Workplace Basics Framework

43 Why a Common Language? Stakeholders use different words: When you say skills, do you mean SKILLS or: Skills Competencies - Technical/Academic Tasks/Duties Talents Hiring Requirements Skill Objects Proficiencies Knowledge Learning Objects Abilities Academic Credentials Industry Certification Qualifications OJT/Experience Performance Mastery General Work Activities Detailed Work Activities

44 What is a Detailed Work Activity? - Domain in O*Net - Higher level than a Task - Lower level than a Competency

45 For more on the Detailed Work Activity Common Language project go to

46 Career interests of Texas students Sports Athlete 16. Graphic Designer / Web Developer 2. Multi-Media/Video Game Designer 17. Fashion Designer 3. Doctor 18. Auto Mechanic 4. Nurse 19. Artist 5. Teacher (high school) 20. Police Detective 6. Forensic Science Tech 21. Psychologist 7. Architect 22. Photographer 8. CEO 23. Teacher (middle school) 9. Lawyer 24. Mechanical Engineer 10. Actor 25. Teacher (elementary school) 11. Musician/Singer 26. Physical Therapist 12. Truck Driver 27. Sports Coach 13. Hairdresser/Cosmetologist 28. Welder 14. Police Officer 29. Accountant 15. Zoologist 30. Model / Dancer From 8,403 Texas students contacting LMCI in 2013

47 The suggested starting point for many LMCI software products is

48 There are 3 places to start in Texas Reality Check. The 1st area allows you to total up living expenses and see what kind of salary you would need to support yourself.

49 The 1 st step, because of variable cost of living locations, is to choose a city; for example Beaumont

50 Usually the most expensive budgetary item is housing, in this case $772 for an average one bedroom apartment in Houston.

51 Choose an occupational cluster to see pay

52 On the surface, Texas employers say they want 1. Good communications skills Explain who you are? Explain what do you do (to co-worker or customer)? Explain what you need (from a co-worker or customer)? Ability to listen to instructions? 2. Critical thinking skills (if you are explained a sequence of events then can you determine what will probably happen next, can you understand new ideas) 3. Technical knowledge (degrees needed for half of job openings, Excel critical) 4. Can-do attitude / pleasant attitude (workers who can focus and are engaged in their work) 5. Can you work with people who are of a different age, race, gender and education level than you? Are you friendly with others? Are you efficient with others? Are you demonstrating you listen to others? Are you?

53 Workplace Basic Skills Will Skills Distill

54 There s not one specific thing or skill people have to have to work for us. But I can tell you why we fire people: soft skills. We hire for hard skills. We fire for soft skills. The ability to interact and communicate with others or behave ethically and take responsibility for things tends to be where people tend to break down. - Rick Stephens, senior vice president of human resources at The Boeing Corp. in interview for new publication

55 What do employees need? One word: Passion. We can teach a person a job but they have to have a passion for who they are and what they are doing. -Bruce Burdett, president of Frost Insurance in interview for upcoming TWC publication

56 I don t know if we re going to take existing jobs and expand their duties or if we ll create new jobs, but it s going to change our workforce. In the past, if you had a high school education and could learn some technical skills, that was enough to work for us. But now we want an Associate s degree or equivalent military experience and that will be the minimum hiring requirement starting this year. Larry Fuller, director of human resources CenterPoint Energy, Houston, Texas interviewed Feb. 5, 2010, for Working Texas Style book

57 We need workers who have a minimum of two years of college. They do not have to have a degree. Two years of college now is like how we needed workers to have at least a high school diploma in the past...to get the productivity a company needs to make a profit the company needs workers who can learn those technical skills. - Red McCombs, San Antonio businessman in 2013 interview for new TWC publication

58 I m looking for someone who is a learner and can learn quickly. We ask job applicants how they learn and if they like to learn. - Duane LaBom, Director of Learning and Development at Rackspace Inc. in San Antonio, interviewed Dec. 12, 2013, for upcoming TWC publication

59 If we can get workers who can convert a fraction to a decimal then I can move so much faster as a company. -Brian Aspell, vice president and plant manager of Champion Cooler Corp. in Dennison

60 Years ago we hired people from the neck down. We wanted strong backs. Now we hire people from the neck up. Only a few years ago we hired people and gave them a shovel and a pipe wrench and told them these were the tools that would make them successful. Now we hire people and give them a volt meter and a computer and tell them these are the tools that will make them successful. It s a different industry now. -Greg Yoxsimer, human resources partner, Chevron Oil & Gas, Midland, Texas, in interview for Working Texas Style book

61 Being able to work in teams is critical. Our operations don t work unless people work together. - Joel Gray, vice president of human resources for BASF

62 Jobs are changing and the incumbent worker has to upgrade his skills continually to stay employed. -Don Tracy, Director of Continuing Education at Austin Community College

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64 Learn about today s world of work in Texas Order your own copies: Call PLAN (7526) then press 0# Or for general labor market info call toll-free and select option 3

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