Manufacturing Operations Management. Dennis Brandl
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1 Manufacturing Operations Management Dennis Brandl BR&L Consulting Peter Owen Eli Lilly & Co Dennis Brandl 1
2 Objectives Review the ISA 95 standards and how they are being used in companies like Eli Lilly & Company for shop floor to top floor integration The standards provide a formal model for exchanged data between business systems and manufacturing systems The models provide a definition of Manufacturing Operations Management, the activities on the shop floor that take production schedules and perform the actual work required to manufacture products and provide visibility of production The Manufacturing Operations Management models are currently being used in the development of multiple new manufacturing facilities 2
3 Manufacturing in the Supply Chain Make is a significant part of the supply chain and collaborative manufacturing, but is often the last element to be actually integrated Collaboration in Make is usually not a Low Hanging Fruit But can offer very high ROI for high volume, or high cost products However, Business IT and Manufacturing IT organizations are often at odds as they try to collaborate They have different goals and different success criteria They use the same terms for different elements and different terms for the same elements 3
4 Collaborative Manufacturing Help Fortunately there are multiple standards in place to help integrating business systems with manufacturing systems. The ISA 95 Enterprise/Control System Integration standards, also an IEC/ISO standard XML Schemas standards for collaborative manufacturing from the World Batch Forum Will show how they are being applied to the development of manufacturing systems roadmap 4
5 Different Points of View Business Systems Time Horizons Long-term view Model detail Linear route structures Control emphasis Product cost and overall profitability Modeling criteria: Accounting reference points Has inventory value changed significantly? If not, don t model separately View from the boardroom Manufacturing Systems Time Horizons Real-time view Model detail Complex routes with rework paths Control emphasis Physical movement & accountability Modeling criteria: material movement reference points Does product stop moving? If not, don t model separately View from the workcenter 5
6 Philosophical Orientation Enterprise Management systems: How much is my stuff worth? How much stuff do I have/need? Manufacturing Operations Systems: How do I make my stuff? Where is my stuff? 6
7 ISA 95 Provides Direction The ANSI/ISA Enterprise - Control System Integration - Part 1: Models and Terminology Also Draft International Standard ISO/IEC ANSI/ISA Enterprise - Control System Integration - Part 2: Object Attributes Draft ISA Enterprise - Control System Integration - Part 3: Activity Models of Manufacturing Operations Management 7
8 ISA 95 Control Hierarchy Levels Level 4 Level 3 Business Logistics Plant Scheduling, Shipping, Receiving, Inventory, etc Manufacturing Operations Management Dispatching, Detailed Scheduling, Tracking,... Interface addressed in the ISA and ISA standard Area addressed in the ISA standard Level 2 Level 1 Batch Control Continuous Control Discrete Control Level 0 The production processes 8
9 ISA 95 Control Hierarchy Levels Level 4 Level 3 Level 2 Level 1 Business Logistics Business Logistics Plant Scheduling, Shipping, Management Receiving, Inventory, etc Manufacturing Operations Management Dispatching, Detailed Operations Management Scheduling, Tracking,... Batch Control (ERP) Manufacturing (MES, LIMS, AM, ) Continuous Control Discrete Control Interface addressed in the ISA and ISA standard Area addressed in the ISA standard Level 0 The production processes 9
10 ISA 95 Part 1 and Part 2 Exchanged Information Information that crosses the boundary between business systems and manufacturing systems Dennis Brandl 10
11 Exchanged Information Categories Enterprise Information Plant Scheduling, Operational Management, etc Capability Information (What is available for use) Product Definition Information (How to make a product) Schedule (What to make and use) Performance (What was made and used) Manufacturing Control Information Area Supervision, Planning, Reliability, Assurance, etc 11
12 4x4 Object Models Four categories of resources Personnel Equipment Material (and Energy) Process Segments Four Process, Product, & Models Capability & Capacity Definition Product Definition Schedule Performance 12
13 Four Resource Object Models Personnel resources managed for production People Equipment resources managed for production Equipment Materials Material resources managed for production Business view of production processes Process Segments 13
14 Capability, Product, Schedule, and Performance Information Product Time Capability/Capacity What is available for use for production Product Definitions What is needed to make a product Schedule What to make and resources to use What was made and resources actually used Performance 14
15 Schedule People Equipment Schedule Request Segment Request Expected Produced Material Expected Consumed Material Expected Personnel Expected Equipment Parameters What to make - Priority and/or dates - What materials to use - What equipment to use - What personnel to use - parameters (e.g. Color, Options, ) Materials Schedule Segments Per location (Site, Area, ) Per week, day, shift, order, 15
16 Performance People Equipment Performance Response Segment Response Produced Material Actual Consumed Material Actual Personnel Actual Equipment Actual Data What was made - What material was actually produced - What materials were actually consumed - Equipment used - Personnel used - data (e.g. Purity, density, ) Materials Segments Performance Per location (Site, Area, ) Per shift, hour, end of batch, 16
17 XML Standard for B2M Exchanges The World Batch Forum has developed XML Schemas that map to the ANSI/ISA-95 models Defines how to represent the ISA-95 information in XML Business To Manufacturing Markup Language B2MML V2.0 One schema for each object model Formal way to exchange information 17
18 An XML Example Material Lot <Material <MaterialLot> <ID> W89 </ID> <Description> A lot of material </Description> <MaterialDefinitionID> WXE908 </MaterialDefinitionID> <Location> Tank 1 </Location> <Quantity UnitOfMeasure = "KL" > 4500 </Quantity> <MaterialLotProperty> <ID> datetime </ID> <Value> T00:14:23+11:30 </Value> </MaterialLotProperty> <MaterialLotProperty> <ID> Quality Status </ID> <Value> Good </Value> </MaterialLotProperty> </MaterialLot> </Material> 18
19 ISA95 Part 3 Activity Models of Manufacturing Operations In Development Expected Release 2004 Dennis Brandl 19
20 Scheduling (2.0) Order Processing (1.0) PRODUCTION OPERATIONS Product Cost Accounting (8.0) Product Shipping Admin (9.0) Material and Energy Control (4.0) INVENTORY OPERATIONS Control (3.0) INVENTORY OPERATIONS QUALITY ASSURANCE OPERATIONS Product Inventory Control (7.0) Procurement (5.0) MAINTENANCE OPERATIONS Maintenance Management (10.0) Quality Assurance (6.0) Research Development and Engineering Marketing & Sales 20
21 ISA Manufacturing Operations Functions Product definition capability schedule performance resource management Detailed production scheduling tracking dispatching Analysis Product definition management data collection execution Equipment and Process Specific Rules Operational Commands Operational Responses Equipment and Process Specific Data Level 2 Process Control 21
22 Other Enterprise Activities in Manufacturing Operations, Maintenance, Inventory, Quality Management of information, compliance, security, documentation, and configurations Level 4 Level 3 Inventory Operations Management of Information Management of Configuration Maintenance Operations Quality Operations Management of Security Operations Management of Documentation Management of Compliance Level 2 Activity detailed Activity not detailed Activity outside scope 22
23 Implementations Nestle Project to use the XML schemas for schedule exchange Arla Foods Project to use XML for standard interfaces to multiple ERP systems and MES systems Empersas Polar Project to use XML schemas for schedule exchange Eli Lilly Projects to use ISA 95 models for manufacturing operations management architecture 23
24 Building Collaborative Manufacturing Systems Process Used to Develop Solution Architectures Conceptual Topology Functional Areas Standards and Guidelines Standard Applications Logical Architecture Design Physical Architecture Design 24
25 ISA 95 Control Hierarchy Levels Level 4 Business Logistics Plant Scheduling, Shipping, Receiving, Inventory, etc ISA IEC/ISO Interface Standards Level 3 Manufacturing Operations Management Dispatching, Detailed Scheduling, Tracking,... ISA Functional Model IEC, OPC, & OMAC Interface Standards Level 2 Level 1 Batch Control Continuous Control Discrete Control Level 0 The production processes 25
26 Conceptual Topology IT View IT View of the ISA-95 Levels and relationship to systems and networks Levels 1-2 Control the process and provide visibility to the process Electronic records are not embedded in the control layers (Level 1-2) Usually some specialized hardware and possibly networks Level 3 Maintenance of production information is centralized to provide greater control and availability of the records Electronic records are managed and controlled through Level 3 systems with audit trail, access control, backup, and ERP connectivity Usually standard hardware and networks 26
27 Conceptual Topology IT View ERP, APO, Logistics Systems Level 4 Business Process Information Network MES, LIMS, WMS, CMM Systems Level 3 Operations Information Networks Level 2 HMI, SCADA, Batch Systems Automation Networks PLC, DCS, Packaged Systems Discrete & Process Device Communication Networks Level 1 I/O, Devices, Sensors 27
28 Functional Areas Use the ISA 95 and ISA 88 models of functions Map the functions to system areas and networks Use the ISA 95 rules for determining what is in Level 3 (vs Level 4) The function is critical to plant safety The function is critical to product quality The function is critical to plant reliability The function is critical to maintaining regulatory compliance. Includes such factors as safety, cgmp, and environmental compliance Maintaining FDA, EPA, USDA, OSHA, TÜV, EU, EMEA, and other agency compliance 28
29 Functional Areas From ISA 95 & 88 Level 3 Level 2 Level 1 Business Process Information Network Detailed Scheduling Resource Management Tracking Product Definition Management Dispatching Execution Configuration Management Analysis Operations Information Networks Alarm Management Operator Control Supervisory Control Operator Visibility Equipment Information Collection Recipe Control Automation Networks On/Off Control Continuous Control Phase Control Programmed Control Interlock & Safety Control Discrete & Process Device Communication Networks Sense Events Sense Process Manipulate Equipment Manipulate Process Networking Networking Networking Networking 29
30 Logical Architecture Maps functional areas and data locations Independent of technology Defines the different layers of the architecture in terms of data and control These are mapped to physical networks, servers, and applications in the physical architecture Defines what functions are to be performed at each level, and what data is to be maintained at each level To result in maintainable and robust systems To provide a way to manage the life cycle of the production systems Provides the structure required to grow and modify the system without compromising any of the previous advantages 30
31 Logical Architecture IT View Centralized Servers Desktop Reports and Analysis Fault tolerant Permanent Database Operations Control Reporting HMI Investigations, Trends, Site Data Storage Area Data Storage Engineering Tools Diagnostics, analysis, Level 3 Business Information Network ERP Connection MES Operations Information Network Areas Operator Control Batch Execution Real-time Data and Buffering Real-time Control and Data Collection Supervisory HMI Data Acquisition Controllers Recipe Execution Automation Network Packaged Equipment Level 2 Sensors/Actuators Process/Equipment Device Connection & /Networks Level 1 31
32 A Physical Architecture Defines the IT infrastructure and applications Defines networks and network connections Defines locations of applications Defines locations of servers Defines the mapping of applications to servers Physical architecture depends on the solution set used: Vendor capabilities Networks Security and network management 32
33 Ethernet Physical Architecture IT View Network Management Router DataBase Servers Ethernet VLAN Switch Historian Reporter Configuration Server One Instance Per Site Domain Ctrl DNS MES Server VLAN Switch 2 way Firewall Level 3 Site Information Network High Alarm Low Alarm Eng Tools Comm. Err. Diag Tools XML ERP Connection Domain Ctrl DNS Area Operations Information Networks Non operations tools and views into data Network Management Router Ethernet Gateway Ethernet HMI Server Historian Collection OPC High Alarm Low Alarm Comm. Err. HMI Viewer Automation Networks Batch Execution WMS Execution Level 2 One Instance Per Process Cell Network Management Router PLC DCS Embedded PC Packaged Equip Device Networks Level 1 33
34 Conclusions Linked execution systems deliver results! Reduced direct costs; increased productivity Improved traceability; reduced witch hunt expense Near-theoretical cycle times: customer responsiveness, reduced WIP inventory Greater agility: smaller lot sizes, more premium products in the mix, happier customers, happier shareholders! S95 defines the currency for manufacturing object and information exchange Faster project implementation cycles Flexibility to integrate and realign as corporate structures change 34
35 Status ISA & ISA available IEC/ISO available from IEC & ISO ISA in draft Still under development in the committee World Batch Forum Developed XML Schemas for the exchanged information Vendors Many currently using ISA-95 models in development and current products Users Specifying ISA-95 in their RFPs 35
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