Riding the Electronic Commerce Wave to Profit with Compaq. Sharon Fortmeyer-Selan North America Marketing Internet and E-Commerce Solutions

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1 Riding the Electronic Commerce Wave to Profit with Compaq Sharon Fortmeyer-Selan North America Marketing Internet and E-Commerce Solutions

2 Business is Changing %XVLQHVV#&\FOHV Business cycles becoming shorter. Rapid response necessitates new approaches / tools. Internet / e-commerce foundation achieve competitiveness. E-commerce one more way to leverage latest technologies

3 1997 E-Commerce Crosses the Chasm

4 Internet Commerce Market Merchant to Consumer Business to Business Source: Forrester,, IDC Internet 1995: $40 Million 2003: $108 Billion* 40 M US households 5% of all Sales 1995: $30 Million 2002: $425 Billion* Net traffic doubles in 100 days 2 growth rate of overall economy Elizabeth Wise, Net Use Doubling Every 100 Days USA Today: 16 April 1998 p. 1A Source: *INPUT

5 Electronic Commerce: Marketplace of the Next Millennia Pervasive throughout organizations A big issue and a big opportunity A core business issue Touches all parts of the business, not just IS

6 Electronic Commerce: Marketplace of the Next Millennia Uncharted territory Happening much faster then expected Biggest risk is standing still

7 The Technology Bridge Exists Security Transaction management Comprehensive electronic commerce solutions High availability servers High performance networking Services for the new marketplace

8 But... With Low Barriers to entry Many players, few winners How can you profit in electronic commerce?

9 Compaq Strategy for E-Commerce Provide a standards based architecture and framework for delivery Concentrate on practical solutions and knowledge sharing for rapid ROI Partner with Market Making ISVs and Resellers for Solutions and Customer Choice

10 Compaq Provides a Full Range of Solutions Linking Buyers, Sellers and Suppliers EC Storefront Financial & Telecom Infrastructure Procurement B2C B2B Buyer Fulfillment Selling Enterprise Supply Chain Integration Supplier Supplier Transportation and logistics

11 Advantages of Compaq Strategy Proven blueprint based on standards Delivers tested building blocks Benefits Reseller ISV Integrator End customer

12 The Framework Get Started Sell On-Line Electronic storefront Manage suppliers and partners Supply chain integration Web presence Secure, Manageable, Available, Scalable

13 Blueprint for Scalable Internet Solutions Distributed Internet Server Array (DISA) compaq.com/solutions/internet/.com/solutions/internet/disa.html

14 Compaq Electronic Commerce Offerings Web presence Web storefront Web enabled partner / supplier management Service Provider Solutions

15 Compaq Electronic Commerce Offerings Web presence (get started) SMB On-line Services Enterprise On-line Services activeanswers for Web-based Solutions Blueprint for Scalable Internet Solutions ProLiant Web Servers Internet Energized Alpha Servers Security Solutions for Servers Web storefront (sell on-line) E-Commerce for Small-Medium Businesses E-Commerce Services for Enterprises activeanswers for E- Commerce ProLiant E- Commerce Servers Security Solutions for Servers Blueprint for Scalable Internet Solutions Web enabled partner / supplier mgmt (manage business) activeanswers for SAP R/3 activeanswers for Oracle Data Mart activeanswers for Microsoft SQL Server Compaq Internet Services Outsourcing & Operations Management Compaq Security Solutions Service Provider Solutions Compaq ISP Solutions Telecommunications Solutions E-Commerce Financial Communities

16 Server Packages and Solutions Pretested,, industry-standard Servers: ProLiant Web Servers ProLiant E-Commerce Servers Security servers with Checkpoint, Raptor or AltaVista Internet Energized Alpha Servers Secure, scalable payment solutions (SET standard) Certificate Servers

17 Knowledge Sharing activeanswers Solutionware Compaq On-line Services e-commerce Services

18 activeanswers Solutionware for Rapid ROI compaq.com/.com/activeanswers/about/

19 Compaq On-line Services for SMB and Large Enterprise

20 E-Commerce Services

21 Why some of the fastest growing e-businesses chose Compaq Expert advice and blueprint to execute it Superior hardware platform for maintaining service levels Their customers asked for Compaq Able to support scalability on demand and availability agreements. Bottom line: Reduced risk, shorter time to value

22 Electronic Commerce Opportunities Virtual store front for businesses Catalog and ordering system Links to company s business systems Business model Provide hosting site Develop content based on merchant input Sell or lease system to merchant Charge usage or transaction fees

23 Profit from Alternative revenue generation choices Subscription Fees Buying or selling advertising Using ad brokers Attracting Contract Work

24 Profit from Reducing Costs Better customer retention Decreased distribution costs Reduced purchasing costs Reduced customer support costs

25 Business and Technology: The True Partnership Help your customer across their chasm Become integrated in their virtual business

26 Getting Started Pick advantaged customer segment Focus on complete success in this segment Ready your own organization Build relationships with key ISVs,, partners Be your own best proof for your customers

27 For You and Your Customers, Internet business success means Market Penetration Competitive Advantage Cost/ Efficiency Performance Improvement Source: Mary Cronin; Author - Doing Business on the Internet

28 What Keeps You Awake at Night? Top of mind questions and answers to them

29 Who to Contact? Overall Solutions: Sharon Fortmeyer-Selan Bob Cohen Anne Dayton Andrew Hilsher Strategy and industry linkage: Allan Greenberg

30 URLs for Additional Information DISA compaq.com/solutions/internet/disa.html Security E-Commerce ClubWeb

31 For You and Your Customers, Internet business success means Market Penetration Competitive Advantage Cost/ Efficiency Performance Improvement Source: Mary Cronin; Author - Doing Business on the Internet

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