HRTech and Services for the HR Department of One
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1 HRTech and Services for the HR Department of One SHRM defines small businesses as those with less than 350 employees. For these small businesses with an HR Department of One the need for HR Services beyond payroll includes most commonly human capital management, labor costing reporting and financial management, time tracking, WFM (workforce management), and expense management. (See more at: The Beyond Payroll Market: The market for HR Technology in the United States is greater than 100,000 middle market companies ($10 million to $250 million, 50 to 10,000 employees), more than one (1) million SMBs (<$10 million, <100 employees), and the enterprise market, plus government entities. Annually more than 200,000 small businesses change their payroll provider (based on public company customer churn / lost retention turnover statistics) 1. While the payroll market for small businesses with less than 50 employees is highly competitive ( red ocean ) between several different vendor types; there are approximately 150 payroll outsourcing players with significant, meaningful revenues ($10M or greater annual recurring non pass-through / non-reseller revenues) in the United States. For multinationals and global organizations there are a dozen global payroll service providers with meaningful North American operations. Based on interviews from this year's annual SHRM and IPPA conferences, the Beyond Payroll HRTech Platform for the 2020 Workforce Beyond Payroll has significant operating gaps. While the market is underserved, its also fragmented and the buying process is increasingly complex. While no private company has dominant market share nationwide; leaders exist regionally and by industry. 1 Middle Market Private 1 Company North American HRO ASO Market Sector Beyond Payroll HRTech Market: While 1 in 5 enterprise customers consolidates on a singular HRMS platform, the majority of companies have anywhere from 3 to 9 vendors. HRO/ASO: Multi billion market size 1. Focus on BPAAS with a minimum of 3+ modules/functions. PEO: $152 billion in gross revenues annually 1 with 3 millions worksite employees and 180,000 small business customers. On average the PEO industry according to NAPEO adds 6,000 new clients per year (100,000 new worksite employees). Approximately 900 PEOs across the United States E. Greenway Plaza Suite 440 Houston, TX
2 Beyond Payroll HRTech Solutions for Small Business "Beyond Payroll SaaS HRTech Platforms for the HR Department of One" Public Market Share Leaders: SMB Payroll with HR Technology Market Landscape 2 : Private Equity Sponsored Sector Participants: Private fast-growth emerging leaders with $5 to $35 million in annual reve ADP (NASDAQ: ADP) [620,000 customers] Intuit (NASDAQ: INTU) [6 million for QuickBooks] SAGE 3 (LON: SGE) [estimate 400 to 550k worldwide] Paycheck (NASDAQ: PAYX) [554,000] Heartland Payment Systems (NYSE: HPY) [250,000] CompuPay (Willis Stein & Partners) [160,000] CBIZ (NYSE: CBZ) [90,000] Paycom (NYSE: PAYC) [10,000] Paylocity (NASD: PCTY) [7,000] Ascentis (Catalyst & Palm) [2,500] Ceridian (Thomas Lee Partners) [100,000] Zenefits (Andreesen Horowitz, IVP, other investors) [2,500] Northgate Arinso dba NGA HR [14,000] Infinisource (KKR) [90,000] Paycor (Evolution Platform, Guy Henshaw) [20,000] Gusto aka Zen Payroll (General Catalyst Partners & KPCB) [9000] CheckpointHR (Edison Venture Partners) [9500] CloudPay (formerly Pattersons, Rho Canada and Pinnacle Ventures) [10,000] Namely (Sequoia) JustWorks Inc (Bain, others) Inova (multiple) EmployeeMax [1,000] NetChex [500] Proliant [500] TriCore [5,000] IOI Pay Interlogic [6,000] PrimePay 4, [5000] InfoSync [3,600] Valiant [3,00] Mangrove [4,500] SafeGuard World [2600] Symmetry Software [500] *For a list of other regional and industry vertical leaders please conta [email protected] 2 PEOs: TriNet, Insperity, AccordHR, EmpowerHR, Emplicity, OdysseyOne, Sheakley, Discovery, Landrum, SCICompanies, SOIHoldings, Barrett, AlphaStaff, Oasis. Ambrose, Co Advantage. HRO ASOs 2 : Co Advantage, Advantec, OneSourceVirtual (Workday platform), VSManagement, Basic, Ascentis, CheckPoint, Doherty, HRKnowedge, AccessPoint, Orion, Tricore, ZeroChaos, UnicornHRO, CompuPay BenefitMall, Northgate, Tag Employer Services, Co advantage, Sheakley, Primepay, Employee Solutions, AccessPoint, Valiant Solutions, Orion, Discovery, IO Pay, Checkpoint, Pursuit of Excellence, CorbanOneSource, ZeroChaos, Infosynch, Tag, AccessPointHR, Sheakley, Qqest, IES, UnicornHRO, CPEhr HR Services: HRAnswerLink, Inspirus, myhrsupportcenter, Payscale, Richardson, Salary.com via KeneXa IBM, The Wiley Group ThinkHR, Training: TRGI, BizLibrary, Covey, HRSG. 3 In 2014 SAGE acquired PayChoice [150,000] for $157.8 million. SAGE offers 230+ applications across functions in 160 countries. 4 ($50m in annual revenues, 400 employees, 30 offices, focus on SMBs, CPAs, Franchises) 24 E. Greenway Plaza Suite 440 Houston, TX
3 SMB Focused Payroll Platforms for Service Providers Payroll Landscape Executive Summary Snapshot: Payroll Software Payroll Service Providers and BPOs Big Four Payroll Providers: ADP, Paychex, Ceridian, Intuit ERP Providers (Top 40): Oracle, Epicor, SAP, Workday, AWS, IBM, Sage, Infor, UltiPro, Thompson Reuters, FinancialForce, Intacct Payroll software to the payroll service bureaus / licensees: o Millennium MPay WebEntry PayEntry 100+ o Paychoice 50+ o ExecuPay PlatinumPay PlatinumHR 50+ [22,000] o isystems Evolution 50+ o Adaptasoft's CyberPay 6+ o SynchHR 2+ o PeopleStrategy 2+ Payroll Service Bureaus 150 single location service bureaus with greater than $1M recurring revenues. Professional Employer Organizations (Top 100): TriNet, Insperity, AlphaStaff, Sheakley, ZeroChaos, Coadvantage HRO / ASOs: UnicronHRO, TriCore, CheckpointHR, TAG, Optimum, KnowledgeHR FAO 5 Outsourcers (multiple) Banks (Wells Fargo) Insurance (Fidelity) Payroll Staffing (Kelly, Manpower) PEO Software: Darwin, HR Pyramid, ThinkWare 5 Both FAO & F&A is abbreviated for Finance and Administration outsourcing solution providers. Scope of services vary widely among these providers E. Greenway Plaza Suite 440 Houston, TX
4 Beyond Payroll HRTech Deal Summary Mid Year 2015 While HRTech valuation multiples remain attractive (for scaled enterprises 2 to 8X revenue multiple and 6 to 12X EBITDA multiple, for service bureaus private company valuations range: Revenue: 0.5X to 2X EBITDA 2X to 6X HRTech Update Beyond Payroll HR Services >48 private company beyond payroll platforms. 21 private company acquisitions in 2014 YTD (13 in 2013, 7 in 2012). 255 private payroll service providers greater than $1m in annual revenues. HR Bundle Pricing: ~$6 to $9 PEPM for proactive HR packaged bundles 9 for companies focused on raising the minimum professional standard for all contributors (employees, contractors, etc.). ~$1,500 to $9,500 per month retainer per module and/or $9 to $99 PEPM for proactive outsourced HR support for professionals and/or managers within companies focused on developing star performers and being known as a "Best Place to Work.". 9 Platforms are increasingly adding: 1) Core Employee Data Applications (Time, Expense, WFM, Performance, Analytics, etc.) 2) Human Capital Content (Assessments, Recognition, Compensation, Training, Wellness, Learning, etc.) 3) HR services vary by industry and company size, but may include: a) Tier I Level HR Support b) Administration (Tax, Benefits, Screening, Onboarding, etc.) c) erecruiting and Staffing Support d) HR Content 24 E. Greenway Plaza Suite 440 Houston, TX
5 What Should My Growth Strategy Include & Why? For a no obligation overview discussion of your market sector comparables, contact Ephor: Solving the Value Equation [email protected] E. Greenway Plaza, Ste. 400 Houston, TX E. Greenway Plaza Suite 440 Houston, TX
6 Solving the Value Equation How & Where Should I Expand My Capabilities? For a pragmatic, no obligation overview and discussion, contact Solving the Value Equation [email protected] E. Greenway Plaza, Ste. 400 Houston, TX
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