The Virtual Office: A Gateway to Growing Your Small Business

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1 The Virtual Office: A Gateway to Growing Your Small Business Presented by Sande Golgart, West Region Vice President for Regus August 18, 2010

2 What is Exactly is a Virtual Office? Cost Effective ( A few hundred Dollars a month). Prestigious Address (Chrysler Building, Howard Hughes Building, City National Plaza). Fortune 100 amenities.

3 What do you get with a Virtual Office? Professional environment. Administrative staff to answer and forward calls. Mail handling services. Access to professional meeting rooms. Dedicated Private Office Time.

4 Key Takeaways from Today s Webinar How Virtual Offices fit into the business plans of start ups, home based businesses and established small businesses.

5 Key Takeaways from Today s Webinar The advantages and benefits of Virtual Offices vs. other alternatives such as traditional space. What to look for when looking for a virtual office provider.

6 Key Takeaways from Today s Webinar How other small businesses have benefited from virtual offices (real life case studies).

7 Universal Small Business Challenges Obtaining Capital/Funding. Managing Cash Flow. Acquiring Customers. Managing Risk. Maximizing Productivity. Revenue Growth.

8 Universal Small Business Challenges One of the biggest mistakes small businesses make is failing to align their real estate choices with their business plan and maturity

9 Start up Businesses Cost effective business incubator. Establishes credibility. Fast set up. Scale up/down as required.

10 Home based Businesses Professional Office Address. On Demand Meeting Space. Professional Business Services.

11 Established Small Businesses Trained support personnel without the overhead. Multiple market presence to facilitate growth. Low cost solutions for supporting remote employees.

12 Challenges of Traditional Solutions Leasing Your Own Space Determining the right amount of square footage Accounting for total cost of occupancy Between $7,500 and $8,500 per full time employee* Complicated/long term leases Building out the space

13 Challenges of Traditional Solutions Leasing Your Own Space Procuring, installing and maintaining equipment/infrastructure. Hiring and managing office/administrative staff. Time consuming (taking away time from core business).

14 Challenges of Alternative Solutions Working From Home Security separation of home & business Distractions Kids, Dogs, TV Productivity Errands, procrastinations * Real Estate Executive Board

15 Challenges of Alternative Solutions Working From Home Having a professional place to meet with clients. Lack of a professional business address. Lack of access to professionalgrade equipment (color copiers, faxes, etc.). * Real Estate Executive Board

16 Virtual Office Benefits Professional Image. Low cost. Reduced risk. Productivity. Peace of mind.

17 Why Go Virtual? Gives you the Best of Both Worlds Allows you to Limit Your Costs and Risks. Improve Your Image.

18 Why Go Virtual? Acts as an Extension of Your Business Physical Presence Continue to work from home or current office. Calls answered and forwarded per your directions.

19 Why Go Virtual? Allows you to Cost Effectively Test the Waters Cost effectively enter new markets or expand in an existing market. Gain an instant presence any where in the world for a few hundred dollars a month.

20 Why Go Virtual? Provides You with Monthly Access to Office and Meeting Room Time Meet with clients in a professional environment. As far as the client is concerned this is your office.

21 Use the SPACE Test When Evaluating a Provider S Savings (will they limit my upfront costs?). P Presence (does the provider have a large footprint?). A Address (does the provider offer me a high profile address at a low cost?). C Clauses (understand the fine print). E Extras (what is included in my virtual office package office, meeting room time, etc.?).

22 Case Study: Key Artist Group Situation: Key Artist Group is an international talent booking and management company representing a diverse roster of entertainers including musicians, comedians, speakers and other unique acts. Challenge: Key Artist Group needed a professional presence that would reflect the positive image that it needed for its highend clients.

23 Case Study: Key Artist Group Solution: Key Artist Group uses Regus Virtual Office solution to serve as its corporate headquarters in Orlando, and the success of that strategy led the company to open a second VO location in Las Vegas.

24 Key Artist Group Virtual Offices allow us to maintain an address and an ondemand office presence at prestigious office buildings in multiple cities, while keeping overhead costs low. The worldwide Regus network of business centers provides us with convenient and high end office space as the team travels extensively. We can trust the Regus staff to handle all calls, mail, faxes, and interface seamlessly with our entire staff.

25 Case Study # 2 Situation: Client is a boutique real estate agency specializing in residential and commercial real estate in and around Austin, Texas. Challenge: Agency owner found that she was paying between $8,000 and $9,000 per month for an office she was only using 20% of the time.

26 Case Study # 2 Solution: She was able to eliminate waste and save thousands of dollars of precious capital by getting rid of a fulltime office and transitioning to a Regus virtual office

27 Case Study # 2 A full time office with all of the overhead and administrative staff was costing me anywhere from 8,000 $9,000 per month. With a virtual office I m paying only a few hundred dollars a month and as far as my clients are concerned we do have a full time office here because when they call there is a professional receptionist who answers in our business name and when we need to use an office or a conference room for a meeting we simply reserve it. When I m on the road I often take advantage of Regus presence in other cities by stopping in and using their business lounge. It allows me to remain productive while on the road and I know that regardless of where my business takes me chances are there s a Regus center nearby.

28 Thank You! Sande Golgart Regional Vice President The Regus Group FREE DOWNLOAD The Virtual Office Gateway To Growth. Visit:

29 To Learn More About How Virtual Offices Can Be Your Business Gateway to Growth Call OFFICES or visit NFIB Members will receive 2 months free on any 12 Month Regus Virtual Office Agreement

30 For more information about the Small Business Webinar Series visit: We want your feedback. If you enjoyed today s webinar or have suggestions for the future, please fill out the short survey that you will receive via after this webinar. Did you know NFIB is on Facebook? Stop By and Leave a Comment

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