MaaS360 Application Support Matrix

Transcription

1 MaaS360 Application Support Matrix May 2010

2 MatrtrixMatrixProductSupportVisibility Service Table of Contents MaaS360 Application Support Matrix User Guide... 3 Support Legend... 3 Definitions... 3 Change Summary... 5 Anti-Virus Product Support Chart... 6 Personal Firewall Product Support Chart Data Encryption Product Support Chart Release Notes Anti-Virus Release Notes Personal Firewall Release Notes Data Encryption Release Notes Copyright Fiberlink Communications Corporation All rights reserved. 2

3 MatrtrixMatrixProductSupportVisibility Service MaaS360 Application Support Matrix User Guide Visibility Service Version OPSWAT SDK Version Document Version The tables included in this document represent the current support chart for MaaS360's Visibility Service and Control Service. Each product has different features that are used by both the Visibility and Control Services. The legend below can be used to determine which features are supported by the documented products. Support Legend Implemented Not Supported Legacy Support Implemented on Windows with Security Center (WMI) Available Indicates Additional Requirements V X L Z C Definitions Implemented (V) Support for product is fully implemented. Not Supported (X) Support for product is unavailable or has not yet been implemented Legacy Support (L) Support for product is based on legacy methods (typically application service monitoring/restart) Implemented on Windows with Security Center (WMI) available (Z) With Windows XP SP2, Microsoft added what they call "SecurityCenter" to the Operating System. Most products will report information to Security Center about their state. This means that product information/status is being pulled from the Security Center data using WMI. This feature will only work on Operating Systems with Security Center installed (Windows XP SP2 and SP3, Vista RTM and SP1, Windows 2008, Windows 7, and Windows 2003 R2 and above) and active. Indicates additional requirements ( C ) Support is available but requires custom actions to be implemented by Fiberlink. Anti-Virus: AV Definition Date/Time The Visibility Service has the ability to query the installed anti-virus definitions to determine and report on the age of current virus definition file. AV Definition date can also be leveraged by the Control Service to determine endpoint compliance. Anti-Virus: AV Definition Version Number Reporting Only. The Visibility Service has the ability to query the installed anti-virus definitions to determine and report on the version of current virus definition file. AV Definition Version Number is not used by the Control Service. 3

4 MatrtrixMatrixProductSupportVisibility Service Anti-Virus: AV Status The Visibility Service has the ability to query the installed anti-virus product to determine and report on real time protection state. This state can also be leveraged by the Control Service to determine endpoint compliance. Anti-Virus: AV Remediation Control Service Only. The Control Service can remediate products by enabling real time file system protection if product is determined to be out of compliance. Firewall: PFW Status The Visibility Service has the ability to query the installed personal firewall product to determine whether or not it is enabled or disabled. The status can be leveraged by the Control Service to determine endpoint compliance. Firewall: PFW Remediation Control Service Only. The Control Service can remediate products by activating the personal firewall, if product is determined to be out of compliance. Data Encryption: Encryption Status The Visibility Service has the ability to query the installed Data Encryption product to determine and report on the status and/or health of the application. The status can be leveraged by the Control Service to determine endpoint compliance. Data Encryption: Encrypted Drives Reporting Only. The Visibility Service has the ability to query and report on the installed Data Encryption product and return a list of all fixed drives that are encrypted. Data Encryption: DE Remediation Control Service Only. The Control Service can remediate products by restarting Data Encryption services if determined to be out of compliance. Peripheral Protection: PP Status The Visibility Service has the ability to query the installed Peripheral Protection product to determine and report on the status and/or health of the application. The status can be leveraged by the Control Service to determine endpoint compliance. Data Encryption: DE Remediation Control Service Only. The Control Service can remediate products by restarting Peripheral Protection services if determined to be out of compliance. Languages Base language of supported product. Marketing Alias Names Alternative name(s) for product commonly used in the industry. 4

5 MatrtrixMatrixProductSupportVisibility Service Change Summary Version Date Notes /1/2009 Initial Release /30/2009 New Release. Added Support for Windows 7. Updated Support Matrix /8/2010 New Release. Updated Support Matrix /29/2010 Updated for accuracy /11/2010 Updated for release of Visibility 1.4 SP1 5

6 Anti-Virus Product Support Chart 360Safe.com Product Name Version AV Definition Date/Time AV Definition Version Number AV Status AV Remediation 360 杀 毒 1.x V V V X Languages Simplified AEC, spol. s r.o. TrustPort Antivirus 2.x X X V X English Marketing Alias Names Agnitum Ltd. Outpost Antivirus Pro x V V V X English Outpost Security Suite Pro 2009 AhnLab, Inc. AhnLab Security Pack 2.x V X X X English AhnLab V3 Internet Security x V X V X English AhnLab V3 Internet Security 2007 Platinum 7.x V X V X English AhnLab V3 Internet Security 2008 Platinum 7.x V X V X English AhnLab V3 Internet Security 2009 Platinum 7.x V X V V English AhnLab V3 Internet Security 7.0 Platinum Enterprise 7.x V X V X English AhnLab V3 Internet Security x V X V V English AhnLab V3 VirusBlock Internet Security x V X X X English AhnLab V3 VirusBlock Internet Security 2007 Platinum Enterprise 7.x V X V V English V3 Lite 1.x V X V V Korean V3 VirusBlock x V X X X English V3 ウイルスブロック NA V X X X Japanese V3Pro x V X V X English Aliant Aliant Business Security Suite Anti- 6.x V V V V English 6

7 Virus Aliant Business Security Suite Anti- Virus 7.x V X V V English Aliant Security Services Anti-Virus 7.x V X V V English Gestionnaire de sécurité Affaires d'aliant Anti-Virus 6.x V V V V French Gestionnaire de sécurité Affaires d'aliant Antivirus 7.x V X V V English Gestionnaire de sécurité d'aliant Antivirus 7.x V X V V English ALWIL Software avast! Antivirus 4.8.x V V V X English avast! Antivirus 4.x V V V X English avast! Antivirus Home Antivirus avast! Antivirus (managed) 4.x V V V X English avast! Antivirus Professional 4.8.x V V V X English avast! Antivirus Professional 4.x V V V X English avast! Antivirus Professional Antivirus avast! Free Antivirus 5.x V V V X English avast! Internet Security 5.x V V V X English avast! Pro Antivirus 5.x V V V X English avast! Server Edition 4.x V V Z X English America Online, Inc. AOL Safety and Security Center Virus Protection 1.x V V V V English AOL Safety and Security Center Virus Protection 102.x V V V X English AOL Safety and Security Center Virus Protection 2.x V V V V English AOL Safety and Security Center Virus Protection 210.x V V V X English Active Virus Shield 6.x V X V X English Kaspersky Anti-Virus 6.0 AT&T AT&T Internet Security Suite AT&T Anti-Virus 6.x V V V V English Authentium, Inc. Command Anti-Malware 5.x V V Z X English Command Anti-Virus Enterprise 4.x V V V X English 7

8 Command AntiVirus for Windows 4.x V V V X English Command AntiVirus for Windows Enterprise 4.x V V V X English Cox High Speed Internet Security Suite 3.x V V V V English AVG Technologies AVG 8.0 [AntiVirus] 8.x V V V V English AVG 9 [AntiVirus] 9.x V V V V English AVG Anti-Virus Free 8.x V V V V English AVG Anti-Virus Free 9.x V V V V English Avira GmbH Avira AntiVir Personal - Free Antivirus 10.x V V V V English Avira AntiVir Personal - Free Antivirus 9.x V V V V English Avira AntiVir Personal Free Antivirus 8.x V V V V English Avira AntiVir PersonalEdition Classic 7.x V V V V English Avira AntiVir PersonalEdition Premium 7.x V V V V English Avira AntiVir Premium 10.x V V V V English Avira AntiVir Premium 8.x V V V V English Avira AntiVir Premium 9.x V V V V English Avira AntiVir Professional 10.x V V V V English Avira AntiVir Professional 8.x V V V V English Avira AntiVir Professional 9.x V V V V English Avira AntiVir Windows Workstation 7.x V V V V English Avira Premium Security Suite 10.x V V V V English Avira Premium Security Suite 7.x V V V V English Avira Premium Security Suite 8.x V V V V English Avira Premium Security Suite 9.x V V V V English AVG Internet Security 8.0 AVG Anti-Virus 8.0 AVG Anti-Virus plus Firewall 8.0 AVG Anti-Virus 8.5 AVG Internet Security 8.5 AVG Internet Security AVG Internet Security Business Edition AVG Anti-Virus plus Firewall AVG Anti-Virus AVG Free 8.0 AVG Anti-Virus Free Edition AVG Free 8.5 8

9 Beijing Rising Technology Corp. Ltd. Rising Antivirus Network Edition 20.x V V Z X English Rising Antivirus Network Edition 21.x X V Z X English Rising Enterprise Edition Rising Antivirus Software AV 17.x V V Z X English Rising Antivirus Software AV 18.x V V Z X English Rising Antivirus Software AV 19.x V V Z X English Rising Antivirus Software AV 20.x V V Z X English Rising Antivirus Software AV 21.x V V Z X English Rising Antivirus Software AV 22.x V V X X English Rising Internet Security 21.x V V Z X English 瑞 星 杀 毒 软 件 网 络 版 AV 19.x V V Z X Simplified Bell Bell Business Internet Security Pack Anti-Virus 8.x V X V V English Bell Internet Security Services Anti- Virus 8.x V X V V English Forfait de sécurité d'affaires Antivirus 8.x V X V V English Forfait sécurité d'affaires Antivirus 6.x V V V V French Services de sécurité Internet de Bell Antivirus 8.x V X V V French BellSouth BellSouth Internet Security Anti- Virus 5.5.x V V Z X English BellSouth Internet Security Anti- Virus 5.x V X Z X English Sécurité Internet d'affaires Antivirus 5.x V X Z X French BullGuard Ltd. BullGuard x V V V X English BullGuard x V V V X English BullGuard Gamers Edition 8.x V V V X English BullGuard Internet Security Suite 8.x V V V X English Cat Computer Services Pvt. Ltd. Quick Heal AntiVirus Lite 9.5.x V X V V English Quick Heal AntiVirus Plus 10.x V V V V English 9

10 Quick Heal AntiVirus Plus 9.5.x V X V V English Quick Heal Total Security 10.x V V V V English Quick Heal Total Security 9.5.x V X V V English Check Point, Inc Check Point Endpoint Security Antivirus 7.x V V V X English Check Point Secure Access Antivirus 7.x V V V X English ZoneAlarm (AntiVirus) x V V V X English ZoneAlarm (AntiVirus) 7.x V V Z X English ZoneAlarm Security Suite ZoneAlarm (AntiVirus) 8.x V V Z X English ZoneAlarm Anti-virus x V V V X English ZoneAlarm Anti-virus 7.x V V Z X English ZoneAlarm Anti-virus 8.x V V Z X English ZoneAlarm Anti-virus 9.x V V Z X English ZoneAlarm Extreme Security Antivirus 8.x V V Z X English ZoneAlarm Extreme Security Antivirus 9.x V V Z X English ZoneAlarm Security Suite Antivirus x V V V X English ZoneAlarm Security Suite Antivirus 7.x V V Z X English ZoneAlarm Security Suite ZoneAlarm Security Suite Antivirus 8.x V V Z X English ZoneAlarm Security Suite Antivirus 9.x V V Z X English Cisco Systems, Inc. Cisco Security Agent 6.x V V V X English ClamAV ClamAV 0.x V V X X English ClamAV devel-x V V X X English ClamWin ClamWin Antivirus 0.x V V X X English ClamWin Free Antivirus 0.x V V X X English CMC Information Security CMC Antivirus (FREE) 2.x X X X X English CMC Antivirus CMC Internet Security Comodo Group COMODO Internet Security 3.5.x X V V X English 10

11 COMODO Internet Security 3.x X V V X English Comodo AntiVirus Beta 2.x V X V V English Comodo BOClean Anti-Malware 4.25.x X X X X English Computer Associates International, Inc. CA Anti-Virus 10.x V V V X English CA Anti-Virus 8.x V V V X English CA Anti-Virus 9.x V V V X English CA Anti-Virus Plus 2.x V V V V English CA Anti-Virus 2007 CA Internet Security Suite 2007 CA インターネット セキュリティ スイート 2007 CA Anti-Virus 2008 CA Internet Security Suite 2008 CA etrust Antivirus 7.x V V V V English CA etrust Antivirus 2005 CA etrust Internet Security Suite AntiVirus 7.x V V V X English CA etrustitm Agent 8.x V V V V English etrust Integrated Threat Management Suite r8 etrust Integrated Threat Management Suite Agent CA unknown product x V V X X English etrust Antivirus 6.0.x V V V V English etrust EZ Antivirus 6.1.x V X X X English etrust EZ Antivirus 6.2.x V V V X English etrust EZ Antivirus 6.4.x V V X X English etrust EZ Antivirus 7.x V V V X English etrust EZ Armor 6.1.x V X X X English etrust EZ Armor 6.2.x V X X X English etrust EZ Armor 7.x V V X X English Crawler LLC Spyware Terminator (AntiVirus) 2.x V X V X English Defender Pro LLC Defender Pro Anti-Virus 5.x V V V X English e frontier, Inc. ウイルスキラー 21.x V V Z X Japanese EarthLink, Inc. Aluria Security Center AntiVirus 1.x V X V X English etrust EZ Armor Security Suite 2005 etrust EZ Armor

12 EarthLink Protection Control Center AntiVirus 1.x V X V X English EarthLink Protection Control Center AntiVirus 2.x V X X X English EarthLink Protection Control Center AntiVirus 3.x V X Z X English EarthLink Protection Control Center AntiVirus 7.x V V V V English eeye Digital Security eeye Digital Security Blink Personal 3.x V V Z X English Blink eeye Digital Security Blink Personal 4.x V V V X English Blink eeye Digital Security Blink Professional 3.x V V Z X English Blink Professional eeye Digital Security Blink Professional 4.x V V V V English Eset Software ESET NOD32 Antivirus 3.x V V V Z English ESET NOD32 Antivirus 4.x V V V V English ESET Smart Security 3.x V V V Z English ESET Smart Security 4.x V V V V English NOD32 Antivirus System NA V V V X English NOD32 antivirus System NA V V V X English NOD32 antivirus system 2.x V V V X English Antivirový systém NOD32 NOD32 antivirus system NA V V V X English NOD32アンチウイルス 2.x V V V X Japanese NOD32 防 毒 系 統 2.x V V V X Traditional NOD32 防 毒 系 统 2.x V V V X Simplified ESTsoft Corp. 알약 1.x V V V V Korean F-Secure Corp. F-Secure AVCS ウィルス 保 護 5.x V V X X Japanese F-Secure Anti-Virus 5.x V V V X English F-Secure Client Security 5.x F-Secure Anti-Virus 6.x V V V X English F-Secure Anti-Virus 7.x V V V X English F-Secure Client Security 7.x F-Secure Anti- 12

13 Virus 2008 F-Secure Anti-Virus Client Security 7.x F-Secure Anti-Virus 2007 F-Secure Anti-Virus 8.x V V V X English F-Secure Anti-Virus 2009 F-Secure Client Security 8.x F-Secure Anti-Virus 9.x V V V X English F-Secure Anti-Virus 2010 F-Secure Anti-Virus x V V X X English F-Secure Anti-Virus Client Security 6.x V V V X English F-Secure Anti-Virus for Windows Servers 5.x V V X X English F-Secure Internet Security 6.x V V V X English F-Secure Internet Security 7.x V V V X English F-Secure Internet Security 2008 F-Secure Internet Security 2007 F-Secure Internet Security 8.x V V V X English F-Secure Internet Security 2009 F-Secure Internet Security 9.x V V V X English F-Secure Internet Security x V V X X English F-Secure Internet Security 2006 Beta 6.x V V V X English FairPoint FairPoint Security Suite Virus Protection 7.x V X V V English Fortinet Inc. FortiClient 4.x V V V X English FortiClient Consumer Edition 3.x V V V V English FortiClient Endpoint Security 4.x V V V X English Frisk Software International F-PROT Antivirus for Windows 6.0.x V X V X English F-Prot for Windows 3.14e V X X X English F-Prot for Windows 3.15 V X X X English F-Prot for Windows 3.16c V X Z Z English F-Prot for Windows 3.16d V X Z Z English F-Prot for Windows 3.16x V X Z Z English GData Software AG AntiVirusKit x V V V X English G DATA AntiVirenKit Client 10.x V V V X English G DATA AntiVirenKit Client 8.x V V V X English G DATA AntiVirus x V V V X English 13

14 G DATA AntiVirus x V V V X English G DATA AntiVirus x V V V X English G DATA Internet Security 2010 G Data Total Care 2010 G DATA AntiVirusKit 17.x V V V X English AntiVirusKit 2007 G DATA InternetSecurity [Antivirus] 17.x V V V X English G DATA InternetSecurity 2007 G DATA InternetSecurity [Antivirus] 18.x V V V X English G DATA InternetSecurity 2008 G DATA InternetSecurity [Antivirus] 19.x V V V X English G DATA TotalCare [Antivirus] 18.x V V V X English G DATA Total Care 2008 G DATA TotalCare [Antivirus] 19.x V V V X English Grisoft, Inc. AVG 6.0 Anti-Virus - FREE Edition 6.x V V V V English AVG 6.0 Anti-Virus System 6.x V V V V English AVG x V V V V English AVG Free Edition 7.5 AVG Anti-Virus x V V V V English AVG Anti-Virus x V V V V English AVG Anti-Vírus x V V V V English AVG Antivirensystem x V V V V English AVG Free Edition 7.x V V V V English Antivirussystem AVG x V V V V English Grisoft unknown product x X X V X English Système anti-virus AVG x V V V V English H+BEDV Datentechnik GmbH AntiVir PersonalEdition Classic Windows 7.x V V V V English AntiVir/XP 6.x V V Z X English Avira AntiVir PersonalEdition Premium 7.x V V V V English HAURI, Inc. ViRobot Desktop 5.0.x V V V V English ViRobot Desktop 5.x V V V V English ViRobot Desktop 5.0 ViRobot Expert Ver x V V V V English IKARUS Software GmbH IKARUS Guard NT 2.x V V Z X English IKARUS virus utilities 5.x V V Z X English 14

15 Ikarus Virus Utilities 1.x X V V V English Internet Security Systems, Inc. Proventia Desktop 10.x V X X X English Proventia Desktop 8.x X X V X English Proventia Desktop 9.x V X V X English iolo technologies, LLC iolo AntiVirus 1.x V X Z X English Jiangmin, Inc. Jiangmin AntiVirus KV x X X V X English Jiangmin AntiVirus KV x X X V X English KV Antivirus x V X X X English ウイルスドクターVer x V X V X Japanese 江 民 杀 毒 软 件 KV x V X X X Simplified 江 民 杀 毒 软 件 KV x X X V X Simplified 江 民 杀 毒 软 件 KV x V X X X Simplified 江 民 防 毒 軟 體 KV x V X X X Traditional K7 Computing Pvt. Ltd. K7 Total Security 10.x V V Z V English K7 Total Security 9.x V V Z X English K7AntiVirus x V V V X English ウイルスセキュリティ 10.x V V Z X Japanese ウイルスセキュリティ 9.x V V Z X Japanese Kaspersky Labs Jiangmin Antivirus Software 江 民 アンチウイルスソフト 江 民 杀 毒 软 件 江 民 防 毒 軟 體 Kaspersky Anti-Virus 9.x V V V V English Kaspersky Anti-Virus 2010 Kaspersky Anti-Virus 2006 Beta 6.0.x V V X X English Kaspersky Anti-Virus x V X V V English カスペルスキーアンチウイルス 2009 Kaspersky Anti-Virus x V V V V English Kaspersky Anti-Virus 6.0 Beta 6.x V V V V English Kaspersky Anti-Virus x V V V V English 卡 巴 斯 基 反 病 毒 7.0 Антивирус Касперского

16 Kaspersky Anti-Virus Personal 4.5.x V V X X English Kaspersky Anti-Virus Personal 5.0.x V V Z X English Kaspersky Anti-Virus Personal Pro x V V V X English Kaspersky Anti-Virus Personal Pro x V V V X English Kaspersky Anti-Virus Personal Pro 5.0.x V V Z X English Kaspersky Anti-Virus for Windows File Servers 5.x V V V V English Kaspersky Anti-Virus for Windows File Servers 6.x V V V V English Kaspersky Anti-Virus for Windows Servers 6.x V V V V English Kaspersky Anti-Virus for Windows Workstations 5.0.x V V V X English Kaspersky Personal Security Suite Kaspersky Security Suite Kaspersky Work Space Security Kaspersky Business Space Security Kaspersky Enterprise Space Security Kaspersky Total Space Security 카스퍼스키 안티 바이러스 6.0 for Windows Workstations Антивирус Касперского 6.0 для Windows Workstations Kaspersky Anti-Virus for Windows Workstations 6.x V V V V English 卡 巴 斯 基 反 病 毒 6.0 Windows 工 作 站 卡 巴 斯 基 反 病 毒 6.0 Windows 工 作 站 Kaspersky Anti-Virus for Workstation 5.0.x V V V X English Kaspersky Internet Security 6.x V V V V English Kaspersky Internet Security 9.x V V V V English Kaspersky Internet Security 2010 Kaspersky Internet Security x V V V V English Kaspersky Internet Security x V V V V English カスペルスキーインターネットセキュリティ 2009 Kaspersky(TM) Anti-Virus Personal x V V X X English Kaspersky Anti-Virus Personal Kaspersky(TM) Anti-Virus Personal Pro x V V X X English Kaspersky Anti-Virus Personal Pro カスペルスキー アンチウイルス5 5.0.x V V Z X Japanese 卡 巴 斯 基 互 联 网 安 全 套 装 6.x V V V X Simplified 卡 巴 斯 基 全 功 能 安 全 软 件 x V V V V Simplified 16

17 卡 巴 斯 基 反 病 毒 x V V V V Simplified 卡 巴 斯 基 反 病 毒 6.0 个 人 版 卡 巴 斯 基 反 病 毒 6.0 Windows 工 作 站 6.0.x V V V V English 卡 巴 斯 基 反 病 毒 Personal 5.0.x V V Z X Simplified 卡 巴 斯 基 防 毒 Personal 5.0.x V V Z X Traditional Kingsoft Corp. Kingsoft AntiVirus x V V X X English Kingsoft AntiVirus 2007 Free 2007.x V V X X English Kingsoft Internet Security 2010.x X X Z X English Kingsoft Internet Security 2010 Kingsoft Internet Security 7.x V V X X English Kingsoft Internet Security 2007 Kingsoft Internet Security x V V X X English Kingsoft Internet Security x V V X X English Kingsoft Internet Security 9 Plus 2009.x V V Z V English Kingsoft Internet Security 9 Plus 2010.x V V Z V English Kingsoft Network Edition 2008.x V V X X English 金 山 毒 霸 網 路 版 客 戶 端 金 山 毒 霸 网 络 版 客 户 端 金 山 毒 霸 2006 杀 毒 套 装 2006.x V V X X Traditional 金 山 毒 霸 2006 标 准 版 2006.x V V X X Traditional 金 山 毒 霸 x V V X X Simplified 金 山 毒 霸 2008 杀 毒 套 装 金 山 毒 霸 x V V Z V Simplified 金 山 毒 霸 杀 毒 套 装 7.x V V X X Simplified Kingsoft Internet Security 2007 金 山 毒 霸 网 络 版 客 户 端 2006.x V V X X Simplified 金 山 毒 霸 网 络 版 客 户 端 2007.x V V X X Simplified LANDesk Software, Ltd. LANDesk Antivirus 8.x V V V X English LANDesk Antivirus Client Lavasoft, Inc. Ad-Aware Pro Internet Security [AntiVirus] 8.x V V X X English 17

18 Ad-Aware Pro [AntiVirus] 8.x V V X X English Ad-Aware Plus [AntiVirus] Lavasoft Ad-Aware 2008 Professional [Antivirus] 7.x V V X X English McAfee, Inc. McAfee Internet Security x V V V X English McAfee Internet Security 2004 McAfee Managed VirusScan 3.x V V V X English McAfee Managed VirusScan 4.x V V V X English McAfee Total Protection for Small Business McAfee Total Protection for Small Business Advanced McAfee VirusScan 10.x V V V V English McAfee Internet Security Suite 2006 McAfee VirusScan 11.x V V V X English McAfee Internet Security Suite 2007 McAfee VirusScan Plus 2007 McAfee VirusScan 12.x V V V V English McAfee VirusScan Plus 2008 McAfee VirusScan 13.x V V V V English McAfee Total Protection 3.0 McAfee VirusScan 14.x V V V V English McAfee VirusScan x V V V X English McAfee VirusScan 8.x V V V X English McAfee VirusScan 2004 McAfee VirusScan 8xxx V V V X English McAfee VirusScan 9.x V V V X English McAfee VirusScan 2005 McAfee Internet Security Suite 2005 McAfee VirusScan 9xxx V V V X English McAfee VirusScan Enterprise x V V V V English McAfee VirusScan Enterprise x V V V V English McAfee VirusScan Enterprise x V V V V English McAfee VirusScan Enterprise x V V V V English McAfee VirusScan Enterprise 8.0i McAfee VirusScan Enterprise 8.7.x V V V V English McAfee VirusScan Enterprise 8.x V V V V English McAfee Enterprise 8.5i McAfee VirusScan Home Edition 7.x V V X X English McAfee VirusScan Professional 8.x V V V X English McAfee VirusScan Professional 8xxx V V V X English McAfee VirusScan Professional 9.x V V V X English McAfee VirusScan Professional Edition 7.x V V X X English McAfee unknown product x V V X X English Total Protection for Small Business 4.7.x V V V V English 18

19 Total Protection for Small Business 4.x V V V V English Total Protection for Small Business 5.x V V V V English McAfee Total Protection Service 5.x McAfee ウイルスおよびスパイウェア 対 策 サービス Microsoft Corp. Microsoft Forefront Client Security 1.5.x V V V X English Microsoft Security Essentials [Antivirus] 1.x V V V X English Windows Live OneCare 1.5.x X V V X English Windows Live OneCare 1.x X V V X English Windows Live OneCare 2.x V V V X English Windows OneCare Live 0.8.x X X X X English MicroWorld escan Anti-Virus (AV) for Windows 10.x V X V V English escan Anti-Virus (AV) for Windows 8.x V X V X English escan Corporate for Windows 8.x V X V X English escan Internet Security for Windows 10.x V X V V English escan Internet Security for Windows 8.x V X V X English escan Professional for Windows 8.x V X V X English escan Virus Control (VC) for Windows 8.x V X V X English escan Virus Control (VC) for Windows 9.x V X V V English New Technology Wave Inc. Client Internet Security 5.x V X V V English Virus Chaser 5.x V V V V English Norman ASA Norman ASA unknown product x V V X X English Norman Endpoint Protection 7.x V V Z V English Norman Virus Control 5.x V V V V English Norman Virus Control 6.x V V V V English Norman Virus Control 7.x V V Z V English Norman Security Suite 7.x Omniquad Omniquad Total Security AV 9.x V X V V English 19

20 ONO Centinela ONO Antivirus 8.x V X V V English Panda Software Panda ActiveScan x X X X X English Panda Antivirus + Firewall x V V X X English Panda Antivirus + Firewall x V V Z X English Panda Antivirus x V V Z X English Panda Antivirus x V V Z X English Panda Antivirus 6.0 Platinum 6 V X X X English Panda Antivirus Lite 1.x V V X X English Panda Antivirus Lite 3.x V V X X English Panda Antivirus Platinum 7.04.x V V X X English Panda Antivirus Platinum x V V X X English Panda Antivirus Platinum x V V X X English Panda Antivirus Pro x V V Z X English Panda Antivirus Pro x V V Z X English Panda Client Shield 4.x V V X X English Panda Cloud Antivirus 0.x X X X X English Panda Endpoint Protection 5.x V V X X English Panda Global Protection x V V Z X English Panda Global Protection x V V Z X English Panda Internet Security x V V Z X English Panda Internet Security x V V Z X English Panda Internet Security x V V Z X English Panda Internet Security x V V Z X English Panda Platinum 2005 Internet Security 9.x V V Z X English Panda Platinum 2006 Internet Security 10.x V V Z X English Panda Platinum Internet Security x V V Z X English Panda Security for Desktops 4.x V V V X English 熊 猫 卫 士 防 病 毒 + 防 火 墙 2008 熊 猫 卫 士 防 病 毒 + 防 火 墙 2008 Panda 안티바이러스 2008 熊 猫 卫 士 防 病 毒 2008 Panda ClientShield 2006 Panda ClientShield 2006 with TruPrevent Panda ClientShield 20

21 Panda Security for File Servers 8.x V V X X English Panda Titanium 2006 Antivirus + Antispyware 5.x V V V X English Panda Titanium Antivirus V V X X English Panda Titanium Antivirus x V V X X English Panda Titanium Antivirus x V V X X English Panda Titanium Antivirus x V V X X English Panda TruPrevent Personal x V V V X English Panda TruPrevent Personal x V V V X English WebAdmin Client Antivirus 3.x V X V X English Parallels, Inc. Parallels Internet Security 7.x V V V V English Parallels Internet Security Powered by Kaspersky PC Tools Software PC Tools AntiVirus x X V V X English PC Tools Antivirus 2006 PC Tools AntiVirus x X V Z X English PC Tools AntiVirus x X V V X English PC Tools AntiVirus x V V V X English PC Tools AntiVirus x V V V X English PC Tools AntiVirus x V V V V English PC Tools Internet Security [Antivirus] 5.x X V X X English PC Tools Internet Security 2008 PC Tools Internet Security [Antivirus] 6.x X V X X English PC Tools Internet Security [Antivirus] 7.x X V V X English PC Tools Spyware Doctor [Antivirus] 5.x X X Z X English PC Tools Spyware Doctor [Antivirus] 6.x X X X X English PC Tools Spyware Doctor [Antivirus] 7.x X X X X English Spyware Doctor [Antivirus] 5.x V X Z X English ThreatFire x X X X X English ThreatFire x X V Z X English ThreatFire x X V X X English 21

22 ThreatFire x X X X X English PCSecurityShield The Shield Deluxe 13.x V X V V English Quick Heal Technologies (P) Ltd. Quick Heal AntiVirus 11.x V V V V English Quick Heal Internet Security 11.x V V V V English Quick Heal Total Security 11.x V V V V English Radialpoint Inc. Radialpoint Security Services Virus Protection 6.x V V V V English Radialpoint Security Services Virus Protection 7.x V X V V English Radialpoint Security Services Virus Protection 8.x V X V V English Radialpoint Virus Protection 5.5.x V V Z X English Radialpoint Virus Protection 5.x V X Z X English Zero-Knowledge Systems Radialpoint Security Services Virus Protection 6.x V V V V English Rogers Rogers Online Protection Anti-Virus 8.x V X V V English SalD Ltd. Dr.Web 4.32.x V X Z X English Dr.Web 4.33.x V X Z X English Dr.Web 4.44.x V X V X English Dr.Web 5.x V X V V English Dr Web Security Space Dr.Web for Windows 95-XP 4.31.x V X Z X English Dr.Web for Windows 95-XP 4.32.x V X Z X English SecurityCoverage, Inc. SecureIT 2009 [Antivirus] 1.x X V V X English SecureIT [Antivirus] 1.x V X V X English Sereniti, Inc. Sereniti Antivirus 1.x V V V V English The River Home Network Security Suite 1.x V V V V English SOFTWIN 22

23 BitDefender 8 Free Edition 8.x V X X X English BitDefender 8 Professional Plus 8.x V X V V English BitDefender 8 Standard 8.x V X V V English BitDefender 9 Internet Security AntiVirus 9.x V X V V English BitDefender 9 Professional Plus 9.x V X V V English BitDefender 9 Standard 9.x V X V V English BitDefender Antivirus x V X Z V English BitDefender Antivirus x V X Z X English BitDefender Antivirus x V X V V English BitDefender Antivirus Plus v10 10.x V X V V English BitDefender Antivirus v10 10.x V X V V English BitDefender Business Client 11.x V X Z X English BitDefender Client Professional Plus 8.x V X V V English BitDefender Free Edition 7.x V X X X English BitDefender Free Edition v10 10.x V X X X English BitDefender Internet Security x V X Z V English BitDefender Internet Security x V X Z X English BitDefender Internet Security x V X V V English BitDefender Internet Security v10 10.x V X V V English BitDefender Professional Edition 7.x V X V X English BitDefender Standard Edition 7.x V X V X English BitDefender Total Security x V X Z V English BitDefender Total Security x V X Z X English BitDefender Total Security x V X V X English Sophos Plc. Sophos Anti-Virus 3.x V X V X English Sophos Anti-Virus 4.x V V V X English Sophos Anti-Virus 5.x V V V X English Sophos Anti-Virus 6.x V V V X English Sophos Anti-Virus 7.x V V V L English Sophos Anti-Virus 9.x V V V V English Sophos small business solutions Sophos Security Suite SBE Sophos small business solutions Sophos Security Suite SBE Sophos small business solutions Sophos Security Suite SBE 23

24 Sophos Anti-Virus version V X V X English Sophos unknown product x V V V X English Sunbelt Software Sunbelt VIPRE Enterprise Agent 3.x V V V V English VIPRE Antivirus 3.x V V V V English VIPRE Antivirus 4.x V V V X English VIPRE Premium 4.x V V V V English Symantec Corp. Norton 360 (Symantec Corporation) 1.x V V Z X English Norton 360 (Symantec Corporation) 2.x V V V X English Norton 360 (Symantec Corporation) 3.x V V V X English Norton 360 (Symantec Corporation) 4.x V V V X English Norton AntiVirus 10.x V V V X English Norton 360 Premier Edition Norton 360 Premier Edition Norton Security Suite Norton Security Suite Norton Business Suite Norton AntiVirus 14.x V V V X English Norton AntiVirus 2007 Norton Internet Security 2007 Norton Security Suite 2007 Norton Internet Security Suite 2007 Norton SystemWorks 2007 Norton SystemWorks 2007 Norton AntiVirus 15.x V V V X English Norton Internet Security 2008 Norton Antivirus 2008 Norton Internet Security Online 2008 Norton AntiVirus 16.x V V V X English Norton Antivirus 2009 Norton Antivirus Gaming Edition Norton AntiVirus 17.x V V V X English Norton AntiVirus 2010 Norton Internet Security 2010 Norton AntiVirus x V V V X English Norton AntiVirus x V V V X English Norton AntiVirus 2002 Professional 8.x V V V X English Norton AntiVirus 2002 Professional Edition 8.x V V V X English Norton AntiVirus x V V V X English Norton AntiVirus 2003 Professional 9.x V V V X English Norton AntiVirus 2003 Professional Edition 9.x V V V X English Norton AntiVirus 2003 Professional Norton AntiVirus x V V V X English 24

25 Norton AntiVirus 2004 (Symantec Corporation) 10.x V V V X English Norton AntiVirus 2004 Norton AntiVirus 2004 Professional 10.x V V V X English Norton AntiVirus 2004 Professional Edition 10.x V V V X English Norton AntiVirus x V V V V English Norton AntiVirus x V V V V English Norton AntiVirus 2006 EXTERNAL TEST Norton AntiVirus Norton AntiVirus x V V V V English Norton AntiVirus x V V V V English Norton AntiVirus Corporate Edition 7.x V V V V English Norton AntiVirus Corporate Edition 7.0 for Windows NT 7.x V V V V English Norton Internet Security 16.x V V V X English Norton Internet Security 2009 Norton Internet Security 2009 Norton Internet Security 7.x V V V X English Norton Internet Security 2004 Norton Internet Security 8.0.x V V V X English Norton Internet Security 2005 Norton Internet Security 8.x V V V X English Norton Internet Security 2005 Norton Internet Security 2005 AntiSpyware Edition Norton Internet Security 9.x V V V X English Norton Internet Security 2006 Norton Internet Security (Symantec Corporation) 10.x V V V X English Norton Internet Security Norton Internet Security Prerelease SOFTWARE Norton Internet Security Pre-release SOFTWARE Norton Internet Security 2007 Norton Security Scan 1.x V X X X English Norton SystemWorks x V V V X English Norton SystemWorks 2004 Professional 7.x V V V X English Norton SystemWorks 2004 Norton SystemWorks x V V V X English Norton SystemWorks 2005 Premier 8.x V V V X English Norton SystemWorks 2005 Premium Norton SystemWorks 2006 Premier 12.0.x V V V V English Norton AntiVirus 2006 Symantec AntiVirus 10.x V V V V English Symantec AntiVirus Corporate Edition Symantec Client Security 3.1.x Symantec AntiVirus Enterprise Edition Symantec AntiVirus 9.x V V V V English Symantec AntiVirus Corporate Edition Symantec AntiVirus Enterprise Edition Symantec AntiVirus Client 8.x V V V V English Symantec AntiVirus Corporate Edition Symantec AntiVirus Server 8.x V V V V English Symantec AntiVirus Corporate Edition 25

26 Symantec AntiVirus Win64 10.x V V V V English Symantec AntiVirus 用 戶 端 8.x V V V V Traditional Symantec AntiVirus Corporate Edition Symantec Client Security 10.x V V V V English Symantec AntiVirus Symantec Client Security 9.x V V V V English Symantec AntiVirus Symantec Endpoint Protection 11.x V V V V English Symantec Endpoint Protection 12.x V V V V English Symantec Endpoint Protection Small Business Symantec Endpoint Protection Small Business Symantec Scan Engine 5.x V V X X English Symantec unknown product x V V X X English TELUS TELUS security services Anti-Virus 7.x V X V V English Trousse SécurWeb Antivirus 8.x V X V V French Trend Micro, Inc. PC-cillin x V V V V English PC-cillin x V V V V English ServerProtect 5.x V V V X English Trend Micro Anti-Virus 17.x V V V X English Trend Micro AntiVirus 15.x V V V X English Trend Micro AntiVirus plus AntiSpyware 2007 Trend Micro AntiVirus 16.x V V V X English Trend Micro AntiVirus plus AntiSpyware 2008 Trend Micro AntiVirus 2008 Trend Micro Antivirus 11.x V V V V English Trend Micro Client/Server Security 6.x V V V V English Trend Micro Client/Server Security Agent 15.x V V V V English Trend Micro Client/Server Security Agent 16.x V V V V English Trend Micro Client/Server Security Agent 7.x V V V V English Trend Micro Client/Server Security Agent 8.x V V V V English Trend Micro Client Server Security Agent Trend Micro HouseCall 1.x X V V X English Trend Micro Internet Security 11.x V V V V English Trend Micro Internet Security 12.x V V V V English 26

27 Trend Micro Internet Security 16.x V V V X English Trend Micro Internet Security 17.x V V V X English Trend Micro OfficeScan Client 10.x V V V L English Trend Micro OfficeScan Client 5.x V V V V English Trend Micro OfficeScan Client 6.x V V V V English Trend Micro OfficeScan Client 7.85.x V V V V English Trend Micro OfficeScan Client 7.x V V V V English Trend Micro OfficeScan Client 8.x V V V V English Trend Micro OfficeScan Corporate Edition 5.x V V V V English Trend Micro OfficeScan Corporate Edition 6.x V V V V English Trend Micro OfficeScan Corporate Edition 7.x V V V V English Trend Micro OfficeScan Unknown Product x V V V V English Trend Micro OfficeScan 用 戶 端 6.x V V V V Traditional Trend Micro OfficeScan 클라이언트 6.x V V V V Korean Trend Micro OfficeScan 클라이언트 7.x V V V V Korean Trend Micro PC-cillin x V V V V English Trend Micro PC-cillin Internet Security x V V V V English Trend Micro PC-cillin Internet Security x V V V V English Trend Micro PC-cillin Internet Security x V V V V English Trend Micro Internet Security Pro Trend Micro Internet Security 2008 ウイルスバスター2008 Trend Micro Internet Security Pro Trend Micro Internet Security 2008 ウイルスバスター2008 Trend Micro Internet Security Pro Trend Micro Internet Security Pro Trend Micro OfficeScan Corporate Edition 8 ウイスルバスター Corp.クライアント Trend Micro OfficeScan Corporate Edition Trend Micro OfficeScan Corporate Edition 8 ウイスルバスター Corp.クライアント Trend Micro OfficeScan Corporate Edition 27

28 Trend Micro PC-cillin Internet Security x V V V V English Trend Micro PC-cillin Internet Security x V V V V English Trend Micro PC-cillin Internet Security Unknown Product x V V X X English ウイルスバスター ビジネスセキュリティ サーバ 7.x V V V V Japanese ウイルスバスター x V V V V Japanese ウイルスバスター x V V V V Japanese ウイルスバスター x V V V V Japanese ウイルスバスター x V V V V Japanese ウイルスバスター x V V V X English ウイルスバスター x V V V X Japanese ビジネスセキュリティクライアント 15.x V V V V Japanese 趋 势 科 技 PC-cillin 2006 网 络 安 全 版 14.x V V V V Simplified 趋 势 科 技 PC-cillin 2007 网 络 安 全 版 15.x V V V V Simplified 趋 势 科 技 防 毒 墙 网 络 版 客 户 机 6.x V V V V Simplified 趋 势 科 技 防 毒 墙 网 络 版 客 户 机 7.x V V V V Simplified Trend Micro ウイルスバスター ビジネスセキュリティ ウイルスハ スター Corp.クライアント 6.x V V V V Japanese TrendMicro Virus Buster Corp. 6.x Japanese ウイルスハ スター Corp.クライアント 7.x V V V V Japanese TrustPort, a.s. TrustPort Antivirus 2.8.x X X V X English TrustPort PC Security TrustPort Antivirus 5.x X X V V English VCOM Fix-It Utilities 7 Professional [AntiVirus] 7.x X V V X English Fix-It Utilities 8 Professional [AntiVirus] 8.x X V V X English SystemSuite 10 Professional 10.x V V V X English 28

29 SystemSuite 7 Professional [AntiVirus] 7.x X V V X English SystemSuite 8 Professional [AntiVirus] 8.x X V V X English SystemSuite 9 Professional 9.x V V V X English VCOM Fix-It Utilities Professional 6 [AntiVirus] 6.x X V X X English VCOM SystemSuite Professional 6 [AntiVirus] 6.x X V X X English Verizon Verizon Internet Security Suite Anti- Virus 5.5.x V V Z X English Verizon Internet Security Suite Anti- Virus 5.x V X Z X English Verizon Internet Security Suite Anti- Virus 7.x V X V V English Verizon Internet Security Suite Anti- Virus 8.x V X V V English Videotron Videotron Security Services Antivirus 8.x V X V V English Vidéotron Services de sécurité Vidéotron Antivirus 8.x V X V V French Virgin Broadband PCguard Anti-Virus 6.x V V V V English PCguard Anti-Virus 8.x V X V V English VirusBlokAda Ltd. Vba32 Personal 3.x V X V X English VirusBuster Ltd. VirusBuster Professional 5.x V V V X English VirusBuster for Windows Servers 5.x V V V X English Webroot Software, Inc. 29

30 Webroot AntiVirus 6.x V X V X English Webroot Spy Sweeper Enterprise Client with AntiVirus 4.x X V V X English Webroot Spy Sweeper with AntiVirus 5.x V X V X English Yahoo!, Inc. AT&T Yahoo! Online Protection [AntiVirus] 7.x V V V X English SBC Yahoo! Anti-Virus 7.x V V V X English Verizon Yahoo! Online Protection [AntiVirus] 7.x V V V X English Zone Labs LLC ZoneAlarm Anti-virus 6.x V V V X English ZoneAlarm Security Suite 5.x V V V X English ZoneAlarm Security Suite 6.x V V V X English ZoneAlarm with Antivirus 5.x V V V X English Webroot AntiVirus with AntiSpyware Webroot Internet Security Essentials Webroot AntiVirus with SpySweeper 30

31 Personal Firewall Product Support Chart AEC, spol. s r.o. Product Name Version PFW Status PFW Remediation TrustPort Personal Firewall 3.x V X English Agnitum Ltd. Outpost Firewall Pro 4.x Z X English Outpost Firewall Pro x Z X English Languages Marketing Alias Names Outpost Firewall Pro x Z X English Outpost Security Suite Pro 2009 AhnLab, Inc. AhnLab Security Pack 2.x Z X English AhnLab V3 Internet Security x V X English AhnLab V3 Internet Security 2007 Platinum 7.x V X English AhnLab V3 Internet Security 2008 Platinum 7.x V X English AhnLab V3 Internet Security 2009 Platinum 7.x V V English AhnLab V3 Internet Security 7.0 Platinum Enterprise 7.x V X English AhnLab V3 Internet Security x V V English AhnLab V3 VirusBlock Internet Security 2007 Platinum Enterprise 7.x V X English Aliant Aliant Business Security Suite Desktop Firewall 7.x V V English Aliant Business Security Suite Desktop Firewall 6.x V V English Aliant Security Services Personal Firewall 7.x V V English Gestionnaire de sécurité Affaires d\'aliant Coupe-feu 6.x V V English Gestionnaire de sécurité Affaires d\'aliant Coupe-feu 7.x V V English Gestionnaire de sécurité d\'aliant Coupe-feu personnel 7.x V V English 31

32 ALWIL Software avast! Internet Security [Firewall] 5.x V X English America Online, Inc. AOL Firewall 1.x V X English AOL Privacy Wall 2.x V X English Armor2net Software Ltd. Armor2net Personal Firewall 3.x V V English Ashampoo GmbH & Co. KG Ashampoo Personal Firewall 1.x V V English Ashampoo Personal Firewall Pro 1.x V V English AT&T AT&T Global Network Client Internet Edition 7.x V X English AT&T Global Network Client Internet Premium Edition 7.x V X English AT&T Global Network Client LaptopConnect Edition 7.x V X English AT&T Global Network Client Managed VPN Edition 7.x V X English AT&T Global Network Client Managed VPN Premium Edition 7.x V X English AT&T Internet Security Suite AT&T Firewall 6.x V V English AVG Technologies AVG 8.0 [Firewall] 8.x V V English AVG Anti-Virus plus Firewall 8.0 AVG Internet Security 8.0 AVG Internet Security 8.5 AVG 9 [Firewall] 9.x V V English AVG Internet Security AVG Anti-Virus plus Firewall Avira GmbH Avira Premium Security Suite 10.x V V English Avira Premium Security Suite 7.x V V English Avira Premium Security Suite 9.x V V English Beijing Rising Technology Corp. Ltd. Rising Internet Security 21.x Z X English Rising Personal Firewall 20.x Z X English 32

33 Bell Bell Business Internet Security Pack Firewall 8.x V V English Bell Internet Security Services Firewall 8.x V V English Forfait de sécurité d\'affaires Coupe-feu 8.x V V English Forfait sécurité d'affaires Coupe-feu 6.x V V French Services de sécurité Internet de Bell Coupefeu 8.x V V French BellSouth BellSouth Internet Security Firewall 5.x Z X English Sécurité Internet d'affaires Coupe-feu 5.x Z X English BullGuard Ltd. BullGuard 7.0 Firewall 7.x V X English BullGuard 8.0 Firewall 8.x V X English BullGuard 8.5 Firewall 8.x V X English BullGuard Firewall 8.x V X English BullGuard 8.7 BullGuard Gamers Edition 8.x V X English Cat Computer Services Pvt. Ltd. Quick Heal Firewall Pro 3.x V X English Check Point, Inc Check Point Endpoint Security Firewall 7.x Z X English Check Point Secure Access Firewall 7.x Z X English ZoneAlarm Anti-Spyware Firewall 7.x Z X English ZoneAlarm Anti-Spyware ZoneAlarm Anti-virus Firewall 7.x Z X English ZoneAlarm Anti-virus ZoneAlarm Anti-virus Firewall 8.x Z X English ZoneAlarm Anti-virus Firewall 9.x Z X English ZoneAlarm Extreme Security FW 8.x Z X English ZoneAlarm Extreme Security FW 9.x Z X English ZoneAlarm Firewall 7.x Z X English ZoneAlarm Security Suite ZoneAlarm Firewall 8.x Z X English ZoneAlarm Pro Firewall 7.x Z X English ZoneAlarm Pro 33

34 ZoneAlarm Pro Firewall 8.x Z X English ZoneAlarm Pro Firewall 9.x Z X English Zone Alarm Pro ZoneAlarm Security Suite FW 7.x Z X English ZoneAlarm Security Suite ZoneAlarm Security Suite FW 8.x Z X English ZoneAlarm Security Suite FW 9.x Z X English Cisco Systems, Inc. Cisco Security Agent 5.x V X English Cisco Security Agent 6.x V X English Comodo Group COMODO Firewall Pro 2.x V V English COMODO Firewall Pro 3.x V V English COMODO Internet Security 3.x V X English Computer Associates International, Inc. CA Personal Firewall 10.x V X English CA Personal FW 2008 CA Personal Firewall 11.x V X English CA Personal Firewall 12.x V V English CA Personal Firewall 9.x Z X English etrust EZ Firewall 5.x V X English etrust Firewall 9.x V X English etrust Personal Firewall 5.x V X English EarthLink, Inc. Aluria Security Center Firewall 1.x V X English EarthLink Protection Control Center Firewall 1.x V X English EarthLink Protection Control Center Firewall 2.x Z X English EarthLink Protection Control Center Firewall 3.x Z X English EarthLink Protection Control Center Firewall 7.x V V English eeye Digital Security eeye Digital Security Blink Personal [Firewall] 3.x Z X English eeye Digital Security Blink Personal 4.x Z X English 34

35 [Firewall] eeye Digital Security Blink Professional [Firewall] 3.x Z X English eeye Digital Security Blink Professional [Firewall] 4.x Z X English Eset Software ESET Smart Security 3.x Z X English ESET Smart Security 4.x Z V English F-Secure Corp. F-Secure Anti-Virus Client Security - Internet Shield 6.x V X English FairPoint FairPoint Security Suite Firewall 7.x V V English Fortinet Inc. FortiClient Endpoint Security Firewall 4.x V X English FortiClient Firewall 3.x V X English FortiClient Firewall 4.x V X English GData Software AG G DATA Firewall x V X English G DATA Internet Security 2010 G Data Total Care 2010 G DATA InternetSecurity [Firewall] 1.x V X English G Data Internet Security 2009 G DATA TotalCare [Firewall] 1.x V X English G DATA TotalCare 2009 Grisoft, Inc. AVG Firewall 7.x V V English HAURI, Inc. ViRobot Desktop 5.x V X English ViRobot Desktop 5.0 InfoExpress, Inc. CyberArmor Personal Firewall 3.2.x V X English CyberArmor Personal Firewall 3.x V X English Internet Security Systems, Inc. BlackICE 3.x V V English BlackICE 4.x V V English 35

36 BlackICE 5.x V V English BlackICE 6.x V V English BlackICE 7.x V V English Proventia Desktop 10.x V X English Proventia Desktop 8.x V V English Proventia Desktop 9.x V V English RealSecure Desktop Protector 7.x V V English Jetico, Inc. Jetico Personal Firewall 2.x V V English Jiangmin, Inc. Jiangmin Firewall 11.x Z X English ウイルスドクターVer.11 [Firewall] 11.x V X Japanese K7 Computing Pvt. Ltd. K7 Total Security [Firewall] 10.x Z V English ウイルスセキュリティ [Firewall] 10.x Z X Japanese ウイルスセキュリティ [Firewall] 9.x Z X Japanese Kaspersky Labs Kaspersky Anti-Virus for Windows Workstations 6.x V X English Kaspersky Internet Security 6.x V X English Kaspersky Internet Security 7.x V V English Kaspersky Internet Security 8.x V V English Kaspersky Work Space Security Kaspersky Business Space Security Kaspersky Enterprise Space Security Kaspersky Total Space Security 카스퍼스키 안티 바이러스 6.0 for Windows Workstations Антивирус Касперского 6.0 для Windows Workstations 卡 巴 斯 基 反 病 毒 6.0 Windows 工 作 站 卡 巴 斯 基 反 病 毒 6.0 Windows 工 作 站 Kaspersky Internet Security [Firewall] 9.x V V English Kaspersky Internet Security 2010 卡 巴 斯 基 互 联 网 安 全 套 装 6.x V X Simplified Kerio Technologies, Inc. 36

37 Kerio WinRoute Firewall 6.x V V English Kingsoft Corp. Kingsoft Internet Security [Firewall] 7.x Z X English Kingsoft Personal Firewall x Z X English Kingsoft Personal Firewall 9 Plus 2009.x V V English Lavasoft, Inc. Lavasoft Personal Firewall 2.0.x V X English Lavasoft Personal Firewall 2.x V X English Lavasoft Personal Firewall 3.x V X English McAfee, Inc. Firewall Protection Service 10.x V X English McAfee Total Protection Service 5.x McAfee Desktop Firewall 8.0.x V X English McAfee Desktop Firewall 8.5.x V L English McAfee Host Intrusion Prevention 6.x Z L English McAfee Host Intrusion Prevention 7.x V L English McAfee Personal Firewall 10.x V V English McAfee Personal Firewall 11.x Z V English McAfee Total Protection 3.0 McAfee Total Protection Service McAfee Personal Firewall 8.x Z X English McAfee VirusScan Plus McAfee Internet Security Suite McAfee VirusScan Plus 2008 McAfee Internet Security McAfee Personal Firewall 9.x V V English Suite 2008 Total Security 2.1 McAfee Personal Firewall Express 5.x V V English McAfee Personal Firewall Plus 5.x V V English McAfee Personal Firewall Plus 6.x V V English McAfee Personal Firewall Plus 7.x V V English Total Protection for Small Business 8.2.x V X English Microsoft Corp. Microsoft Windows Firewall 7 V V English Microsoft Windows Firewall Vista V V English Windows Server 2008 Microsoft Windows Firewall XP SP2+ V V English Windows 2003 Firewall 37

38 Microsoft Windows Internet Connection Firewall XP SP1 V V English Microsoft Windows TCP/IP Packet Filtering Windows 2000 V V English Windows Live OneCare 1.x V X English Windows Live OneCare 2.x V X English MicroWorld econceal Firewall 3.x V X English econceal Firewall Pro for Windows 2.x V X English econceal Firewall Standard for Windows 2.x V X English Norman ASA Norman Personal Firewall 1.x V V English Norman Personal Firewall 7.x V V English Norman Security Suite 7.x Omniquad Omniquad Total Security 2.0.x V X English Omniquad Total Security 2.x V V English ONO Centinela ONO Firewall 8.x V V English Panda Software Panda Antivirus + Firewall x Z X English Panda Antivirus + Firewall x Z X English Panda Antivirus Pro x V X English Panda Endpoint Protection Firewall 5.x Z X English Panda Global Protection x V X English Panda Internet Security x V X English Panda Internet Security x V X English Panda Internet Security x V X English Panda Internet Security x V X English Panda Platinum 2006 Internet Security 10.x V X English escan Anti-Virus Edition for Windows 10.x escan Internet Security 10.x 熊 猫 卫 士 防 病 毒 + 防 火 墙 2008 熊 猫 卫 士 防 病 毒 + 防 火 墙

39 Panda Security for Desktops 4.x V X English Panda Titanium Firewall x Z X English Panda Titanium Firewall x Z X English Parallels, Inc. Parallels Internet Security [Firewall] 7.x V V English PC Tools Software PC Tools Firewall Plus 3.x V X English PC Tools Firewall Plus 4.x V X English PC Tools Firewall Plus 5.x V X English PC Tools Firewall Plus 6.x V X English PC Tools Internet Security [Firewall] 3.x V X English PC Tools Internet Security 2008 PC Tools Internet Security [Firewall] 4.x V X English PC Tools Internet Security [Firewall] 6.x V X English Quick Heal Technologies (P) Ltd. Quick Heal Firewall Pro 3.x V X English Radialpoint Inc. Radialpoint Firewall 5.x Z X English Radialpoint Security Services Firewall 6.x V V English Radialpoint Security Services Firewall 7.x V V English Radialpoint Security Services Firewall 8.x V V English Zero-Knowledge Systems Radialpoint Security Services Firewall 6.x V V English Rogers Rogers Online Protection Firewall 8.x V V English SecureCoverage, Inc. SecureIT Security Firewall 1.x V X English Sereniti, Inc. Sereniti Firewall 1.x V V English The River Home Network Security Suite 1.x V V English Quick Heal Total Security 2010 Quick Heal Internet Security

40 SkyRecon Systems StormShield Firewall 4.x V X English StormShield Firewall 5.x V X English Soft4Ever Look \'n\' Stop Personal Firewall 2.x V V English SOFTWIN BitDefender 8 Professional Plus 8.x V V English BitDefender 9 Internet Security 9.x V V English BitDefender 9 Professional Plus 9.x V V English BitDefender Antivirus Plus v10 10.x V X English BitDefender Client Professional Plus 8.x V V English BitDefender Internet Security x Z X English BitDefender Internet Security x Z X English BitDefender Internet Security v10 10.x V X English BitDefender Professional Edition 7.x V V English BitDefender Total Security x Z X English BitDefender Total Security x Z X English BitDefender Total Security x Z V English Sophos Plc. Sophos Client Firewall 1.x V X English Sophos Client Firewall 2.x V V English Sunbelt Software Sunbelt Kerio Personal Firewall 4.1.x Z Z English Sunbelt Kerio Personal Firewall 4.x V V English Sunbelt Personal Firewall 4.5.x V V English Sunbelt Personal Firewall 4.x V V English VIPRE Premium 4.x V V English Sygate, Inc. Sygate Personal Firewall 5.x V X English 40

41 Sygate Personal Firewall Pro 5.x V X English Sygate Security Agent 4.x V X English Symantec Corp. Norton 360 (Symantec Corporation) 1.x Z X English Norton 360 (Symantec Corporation) 2.x Z X English Norton 360 (Symantec Corporation) 3.x V X English Norton 360 Premier Edition Norton 360 Premier Edition Norton Security Suite Norton 360 (Symantec Corporation) 4.x V X English Norton Security Suite Norton Business Suite Norton AntiVirus 14.x V X English Norton AntiVirus 2007 Norton Internet Security 2007 Norton Security Suite 2007 Norton Internet Security Suite 2007 Norton SystemWorks 2007 Norton SystemWorks 2007 Norton AntiVirus (Symantec Corporation) 15.x V X English Norton Internet Security 16.x V X English Norton Internet Security 2009 Norton Internet Security 2009 Norton Internet Security 17.x V X English Norton Internet Security 2010 Norton Internet Security (Symantec Corporation) 10.x V X English Norton Internet Security Norton Internet Security Prerelease SOFTWARE Norton Internet Security Prerelease SOFTWARE Norton Internet Security 2007 Norton Internet Security (Symantec Corporation) 15.x V X English Norton Internet Security 2008 Norton Internet Security Online 2008 Norton Internet Security (Symantec Corporation) 7.x V X English Norton Internet Security 2005 (Symantec Corporation) 8.x V X English Norton Internet Security 2006 (Symantec Corporation) 9.x V X English Norton Personal Firewall 6.x V X English Norton Personal Firewall (Symantec Corporation) 7.x V X English Norton Personal Firewall 2005 (Symantec Corporation) 8.x V X English Norton Personal Firewall 2006 (Symantec Corporation) 8.x V X English Symantec Client Security 10.x V X English Symantec AntiVirus Symantec Client Security 9.x V X English Symantec AntiVirus 41

42 Symantec Endpoint Protection 11.x V X English Symantec Endpoint Protection 12.x V X English Symantec Protection Agent x V X English Tall Emu Pty Ltd Online Armor Security Suite 2.1.x Z X English TELUS TELUS security services Firewall 7.x V V English Trousse SécurWeb Coupe-feu 8.x V V French Tiny Software, Inc. Tiny Desktop Firewall x V X English Tiny Desktop Firewall 2005 Pro 6.x V X English Tiny Firewall Pro 6.x V X English Tiny Personal Firewall 5.5 V X English Tiny Personal Firewall 5.x V X English Trend Micro, Inc. PC-cillin x V X English PC-cillin x V X English Trend Micro Client/Server Security Agent 15.x Z X English Trend Micro Client/Server Security Agent 7.x Z X English Symantec Endpoint Protection Small Business Symantec Endpoint Protection Small Business Trend Micro Client/Server Security Agent 8.x V V English Trend Micro Client Server Security Agent Trend Micro Internet Security 11.x V X English Trend Micro Internet Security 16.x V X English Trend Micro Internet Security 17.x V X English Trend Micro OfficeScan Client 10.x V X English Trend Micro OfficeScan Client 6.x V V English Trend Micro OfficeScan Client 7.x V V English Trend Micro Internet Security Pro Trend Micro Internet Security 2008 ウイルスバスター2008 Trend Micro Internet Security Pro Trend Micro Internet Security 2008 ウイルスバスター2008 Trend Micro Internet Security Pro Trend Micro Internet Security Pro 42

43 Trend Micro OfficeScan Client 8.x V V English Trend Micro OfficeScan 伺 服 器 7.x V X Traditional Trend Micro OfficeScan 用 戶 端 6.x V V Traditional Trend Micro OfficeScan 클라이언트 6.x V V Korean Trend Micro PC-cillin Internet Security x V X English Trend Micro PC-cillin Internet Security x V X English Trend Micro PC-cillin Internet Security x V X English Trend Micro PC-cillin Internet Security x V X English ウイルスバスター biz クライアント 7.x Z X Japanese ウイルスバスター x V X Japanese ウイルスバスター x Z X Japanese ウイルスバスター x V X English ウイルスバスター x V X Japanese 趋 势 科 技 防 毒 墙 网 络 版 客 户 机 6.x V V Simplified Trend Micro OfficeScan Corporate Edition 8 ウイスルバスター Corp.クライアント Trend Micro OfficeScan Corporate Edition Trend Micro OfficeScan Corporate Edition 8 ウイスルバスター Corp.クライアント Trend Micro OfficeScan Corporate Edition ウイルスハ スター Corp.クライアント 6.x Z X Japanese TrendMicro Virus Buster Corp. 6.x Japanese ウイルスハ スター Corp.クライアント 7.x V V Japanese TrustPort, a.s. TrustPort Personal Firewall 4.x V V English TrustPort PC Security VCOM VCOM NetDefense Firewall 10.x Z X English SystemSuite 10 Professional VCOM NetDefense Firewall 6 6.x V X English VCOM SystemSuite Professional 6 VCOM NetDefense Firewall 7 7.x Z X English SystemSuite 7 Professional VCOM NetDefense Firewall 8 8.x Z X English SystemSuite 8 Professional VCOM NetDefense Firewall 9 9.x V X English SystemSuite 9 Professional Verizon 43

44 Verizon Internet Security Suite Firewall 5.x Z X English Verizon Internet Security Suite Firewall 7.x V V English Verizon Internet Security Suite Firewall 8.x V V English Videotron Videotron Security Services Firewall 8.x V V English Vidéotron Services de sécurité Vidéotron Coupe-feu 8.x V V French Virgin Broadband PCguard Firewall 6.x V V English PCguard Firewall 8.x V V English Webroot Software, Inc. Webroot Desktop Firewall 5.x Z X English Webroot Firewall 6.x V X English Zone Labs LLC Integrity Agent 5.x V V English Integrity Agent 6.x V V English Integrity Client 4.x V V English Integrity Desktop 5.x V V English Integrity Desktop 6.x L L English ZoneAlarm 4.x V V English ZoneAlarm 5.x V V English ZoneAlarm 6.x V V English ZoneAlarm Anti-virus 6.x V V English ZoneAlarm Plus 4.x V V English ZoneAlarm Pro 2.x V V English ZoneAlarm Pro 3.x V V English ZoneAlarm Pro 4.x V V English ZoneAlarm Pro 5.x V V English ZoneAlarm Pro 6.x V L English 44

45 ZoneAlarm Security Suite 5.x V V English ZoneAlarm Security Suite 6.x V V English ZoneAlarm with Antivirus 5.x V V English 45

46 Data Encryption Product Support Chart Product Name Product Name Version Encryption Status Encrypted Drives DE Remediation Languages Marketing Alias Names BeCrypt DISK Protect 5.x X X X English Check Point, Inc Pointsec for PC 4.x V X X English Pointsec for PC 5.x V X X English Pointsec for PC 6.x V V V English Pointsec PC 6.x V V V English Check Point Endpoint Security - Full Disk Encryption 7.x V V V English Credant Technologies, Inc. CMG Windows Shield 5.x V X L English GuardianEdge Technologies, Inc. Encryption Plus Hard Disk 7.x V X L English Information Security Corporation SpyProof! 1.x V V X English Lenovo Group Limited SafeGuard PrivateDisk 1.x V V X English McAfee, Inc. McAfee Endpoint Encryption for Files and Folders 3.x X X X English Microsoft Corp. BitLocker Drive Encryption 6.x V V X English BitLocker Drive Encryption 7.x V V X English Neobyte Solutions SafeBit 1.x V X X English Check Point Endpoint Security - Full Disk Encryption 46

47 PGP Corporation PGP Desktop 9.x X X X English SecurStar DriveCrypt 4.x X X X English DriveCrypt Plus Pack 3.9.x X X X English SkyRecon Systems StormShield 5.x X X X English SOFTWIN BitDefender Total Security 12.x V V X English TrueCrypt Foundation TrueCrypt 4.x V V X English TrueCrypt 6.x V V X English Utimaco Safeware AG SafeGuard Enterprise 5.x C C X English SafeGuard Easy 4.x V V X English SafeGuard PrivateDisk 2.x V V X English 47

48 Release Notes If there is no product or version supplied, then the release note applies to all of that vendor s supported products. Anti-Virus Release Notes Agnitum Ltd. Outpost Antivirus Pro 2009 ALWIL Software All Avast! 4.x America Online, Inc. All supported products Cat Computer Services Pvt. Ltd. Quick Heal AntiVirus Plus v 9.5 Quick Heal AntiVirus Lite v 9.5 Quick Heal Total Security v 9.5 Check Point, Inc All supported products Cisco Systems, Inc. All supported products ClamAV All supported products Comodo Group AV Def Date/Time - Not Available if no update has been performed yet. AV Def Version Number - Not Available if no update has been performed yet. AV Product Version - Returns product version based on engine files which will be different from GUI reported version. AV Def Version Number - Only after the first update is a reboot required to report the updated data file version. AV Def Version Number - Not Available if no update has been performed yet. AV Def Date/Time - Not Available if no update has been performed yet. AV Def Date/Time - Not Available if no update or scan has been performed yet. Note: Reboot may be required for agent to perform multiple updates. AV Def Version Number - Not Available if no update or scan has been performed yet. Note: Reboot may be required for agent to perform multiple updates. AV Def Date/Time - Anti-Virus Signature based must be installed and an initial update performed. AV Def Version Number - Anti-Virus Signature based must be installed and an initial update performed. AV Def Version Number - Not Available if no update has been performed yet. 48

49 COMODO Internet Security 3.x Computer Associates International, Inc. CA etrust Antivirus versions 7.x CA etrustitm Agent versions 8.x on 64-bit eeye Digital Security Blink 3.x,4x AV Blink Professional 3.x AV Blink Professional 3.x AV Fortinet Inc. FortiClient Endpoint Security 4.x F-Secure Corp. All supported products GData Software AG GData Antivirus 2010 Grisoft, Inc. AVG Antivirus version 6.x and 7.x AVG Antivirus version 7.0 AVG 8.0 [AntiVirus] AVG Anti-Virus Free 8.x AVG 9.0 [AntiVirus] AVG Anti-Virus Free 9.x AV Def Version Number - This functions will succeed only when the product version is higher than " " and the product is up to date. AV Def Date/Time - Returns the last time an update was launched and finished successfully - even if the product is already up to date and actually nothing was updated. AV Def Version Number & AV Def Date/Time - Returns the version number of VET engine signatures. VET engine must be installed. AV Def Version Number & AV Def Date/Time - Returns the version number of VET engine signatures. In case the VET engine is not present - returns the version of Inoculate engine signatures. AV Def Version Number - Returns Not Available. AV Program should do a full update first functionality is supported. AV Def Version Number - Returns Not Available until the program is shutdown and re-opened at least once. AV Def Date/Time - Before an update this attribute may return the wrong results. AV Def Version Number & AV Def Date/Time - Not Available if no update has been performed yet. AV Def Version Number - Not Available if no update has been performed yet. Support is provided through the AVG API. AV Def Version Number - Displays a console (DOS) window. For some functionality we are relying on AVG's API. We have discovered that there is a memory leak in AVG's API itself. The issue has been escalated to AVG. AV Product Version - A reboot after an update may be required for the sdk to report the product version that matches the GUI. We rely on an API integration for this feature. This feature may return the wrong version if the necessary API files are not installed. In that event, please uninstall your version, and download/install latest version from AVG. 49

50 AV Def Version Number & AV Def Date/Time - We rely on an API integration for this feature. This feature will return Not Available if the necessary API files are not installed. In that event, please uninstall your version, and download/install latest version from AVG. HAURI, Inc. ViRobot Desktop 5.x ViRobot Expert Ver 4.x H+BEDV Datentechnik GmbH All supported products Jiangmin, Inc. All supported products Kaspersky Labs Version 6.0 Kingsoft Corp. Kingsoft Internet Sec 2009 Simplified Version 2009.x Kingsoft Internet Sec 2008 Simplified Version 2008.x Version 7.x Lavasoft, Inc. Lavasoft Ad-Aware 2008 Professional [Antivirus] Ad-Aware Pro [AntiVirus] 8.x McAfee, Inc. All supported products Microsoft Corp. AV Def Date/Time - Not Available if no update has been performed yet. AV Def Version Number - Not Available if no update has been performed yet. Please run a manual update on the product. This product updates itself from 2004.x to the latest product version 2006.x and we support only the latest one. AV Def Version Number - When update causes product upgrade from 7.x to 8.x, this attribute may not return proper values unless a reboot or a CloseAll/OpenAll is performed. AV Def Date/Time - Not Available if no update has been performed yet. AV Status - Requires update and at least a toggle to set/unset RTP. AV Def Date/Time - Not Available if no update has been performed yet. Kingsoft Int Sec AV/AS product is only detected after a complete and full update Kingsoft Int Sec. AV 2008 product is only detected after a complete and full update, followed by a restart. Kingsoft Internet Security 2007 Antivirus, Antispyware and Firewall requires the product GUI to be opened at least once and an update performed at least once to be detected. Lavasoft Ad-Aware 2008 Professional[Antivirus] won't get detected unless a software update is done. May require an initial update for product to be detected. AV Product Version - May not match the product UI. AV Product Version - Personal editions 8.x return the build code for the product. 50

51 Windows Live OneCare 2.x Forefront Client Security 2.x Forefront Client Security 1.5.x Microsoft Security Essentials [Antivirus] 1.x New Technology Wave Inc. Virus Chaser Norman ASA Norman Virus Control 5.x - 7.x Norman Endpoint Protection 7.x Norman Virus Control 7.x Panda Software Panda Antivirus Platinum 7.x Panda Platinum 2005 Internet Security 9.x Panda Security for Desktop 4.x Panda Platinum 2005 Internet Security 9.x Panda Platinum 2006 Internet Security 10.x PC Tools Software PC Tools AntiVirus 2008 PCSecurityShield The Shield Deluxe 13.x SOFTWIN BitDefender Free Edition v 7.x AV Product Version - This will return the product version of the Windows OneCare suite. AV Def Date/Time - This function will return Not Available unless the user is granted access to the Definition Update directory of the product. AV Def Date/Time - This function will return Not Available unless the user is granted access to the Definition Update directory of the product. AV Def Version Number - Not Available if no update has been performed. AV Remediation - On Windows 64-bit, AV Remediation might be buggy and return incorrect results. this is due to buggy result with the product on 64-bit Vista. AV Product Version - When User account control is on, attribute returns Not Available. AV Def Date/Time - When User account control is on, attribute returns Not Available. AV Status - When product or virus def is not up-to-date and RTP is set off through product tray icon while running on a machine with OS ver Vista SP1+, AV Status may return wrong results. AV Status - May have time delay after changing RTP status. AV Def Date/Time - May return the date of last update instead of signature file date. The signature date is available after an update was completed. AV Def Date/Time - Returns last update date. AV Def Date/Time - Returns the correct date only if the update has been run at least once or the client machine is in sync with the server machine. AV Status - May produce incorrect or delayed result as the setting of RTP on the Panda product is buggy. AV Def Date/Time - An update must be performed in order for this function to work as expected. Note that after an update a reboot my be required. AV Product Version - This attribute returns only the first 3 parts of what is displayed in the About GUI. Format will be X.X.X. AV Product Version - Available only after the first update. AV Def Date/Time - Available only after the first update. 51

52 BitDefender Standard/Professional Edition v 7.x BitDefender Client Professional Plus v 8.x BitDefender Standard/Professional v 9.x BitDefender Standard/Plus/Internet Security/Free Edition v 10.x BitDefender Total Security 2010 v 13.x Sophos Plc. Sophos Anti-Virus 5.x, 6.x, 7.x, 9.x Sunbelt Software AV Def Date/Time - Available only after the first update. AV Def Date/Time - Available only after the first update. Value returned is in GMT. AV Def Date/Time - Available only after the first update. Value returned is in GMT. AV Def Date/Time - Available only after the first update. The first update should be performed from the product's GUI. AV Product Version - For any freshly installed product, this attribute returns the extra build information in addition to the version which is not revealed by the product GUI. After first product update, this version matches the GUI display. After each update, reboot is required for the version to be refreshed. AV Def Date/Time - Available only after the first update. VIPRE Antivirus 3.x AV Def Version Number - If there are no def files, returned version will be "0". AV Def Date/Time - If there are no data files, returns Not Available. Symantec Corp. Norton Security Scan 1.x Norton x Norton x Trend Micro, Inc. All supported products TrendMicro Client/Server Security Agent 15.x TrendMicro ServerProtect 5.7 VCOM SystemSuite 9 Professional VirusBuster Ltd. virusbuster Professional 5.x virusbuster Windows Server 5.x Webroot Software, Inc. AV Def Date/Time - Not Available if no update has been performed yet. AV Product Version - After an update a reboot might be required for the attribute to show the new product version. AV Def Date/Time - Will return the date of last update. If update is in progress, attribute will return Not Available. AV Def Version Number - on Vista 64-bit returns, Not Available. AV Def Version Number - Requires at least one successful update to be done and the data file should be deployed in the client. AV Def Version Number - Available only after the first update. AV Def Date/Time - Available only after the first update. AV Def Date/Time - Requires a full update of the product 52

53 All supported products Yahoo!, Inc. SBC Yahoo! Applications CA Yahoo! Anti-Spy 2.x User must run an update once and restart their machine in order for this product to be detected. AV Product Version - The definition version is the definition time. AV Def Version Number - Returns the version number of AntiVirus. AV Def Date/Time - Returns the version number of AntiVirus. AV Def Date/Time - Returns year until first virusdefs have been fully installed. 53

54 Personal Firewall Release Notes Agnitum Ltd. Outpost Firewall 6.x on Windows 2000 AT&T All supported products Avira GmbH Avira Premium Security Suite 7.x Beijing Rising Technology Corp. Ltd. Rising Personal Firewall 20.x PFW Status - Will report the fw status as Running when the firewall is disabled. This has been observed on older installers. PFW Status - If Checkpoints Integrity Agent FW is installed with the AT&T FW this attribute be Not Available This product may not be detected unless at least one update has been performed since first installed. PFW Status - Reports the firewall status from Security Center. However, Rising personal firewall does not report the firewall detection to Windows XP 64-bit Security Center. PFW Status - Firewall status for Windows XP 64-bit: Determining the state is done by scraping the product UI. Check Point, Inc All supported products Cisco Systems, Inc. Cisco Security Agent 6.x Computer Associates International, Inc. CA Personal Firewall 12.x eeye Digital Security Blink 3.x and Blink Professional 3.x Grisoft, Inc. AVG Firewall 7.x PFW Status - Reports only the PFW status of the "Internet Zone Security". PFW Status - This checks if the Security Level of the CSAgent is set to off, not if the Personal Firewall is Enabled. From the CSAMC_UserGuide - "Note that if a user is allowed to configure personal firewall settings, resource access attempts on the system must pass both policy rules and firewall settings." The firewall must be toggled (at least) once in order to return the correct state. AV Status - the Firewall is considered Stopped when BOTH the System Firewall and Application Firewall are disabled. PFW Status - [Applies to Windows Vista only] This will return Not Available for AVG running on Vista. 54

55 AVG 8.0 [Firewall] AVG 9.0 [Firewall] Jiangmin, Inc. Jiangmin personal firewall 11.x Lavasoft, Inc. Lavasoft Personal Firewall 2.0.x Lavasoft Personal Firewall 3.x McAfee, Inc. McAfee Desktop Firewall 8.5.X McAfee Personal Firewall 9.x,10.x Total Protection for Small Business 8.2.x Microsoft Corp. Windows Live OneCare 1.x and 2.x PFW Product Version - A reboot after an update may be required for the sdk to report the product version that matches the GUI PFW Status - We rely on an API integration for this feature. This feature will use security center if the necessary API files are not installed. In that event, please uninstall your version, and download/install latest version from AVG. PFW Status - When AVG Free8 WatchDog is shutdown this function will return Not Available PFW Remediation - We rely on an API integration for this feature. If the necessary API files are not installed, please uninstall your version, and download/install latest version from AVG. PFW Remediation - When AVG Free8 WatchDog is shutdown and the startup type is not set to automatic this function will not work The SDK reports the firewall status from Security Center. However, Jiangmin does not report firewall status to WMI for Windows 64-bit OS. Note: SDK will close the Jiangmin Product UI once it completes the firewall Enable check, even the UI is already open. PFW Product Version - Will not report the build version. PFW Status - The firewall needs to be toggled once after a fresh install otherwise it will return Not Available. PFW Status - If another user is logged in we may not return the right status when the firewall is being run in "background mode". PFW Status - This will not work correctly if the product is expired. PFW Status - If the product GUI haven't been turned on AND off at least once since installation and the RTP haven't been disabled/enabled since then as well, the SDK will always return Not Available. PFW Status - Determining the state is done by scraping the product UI. This is necessary in order to identify PFW state. PFW Status - Will return Not Available if firewall has not been toggled off/on at least once since installation. PFW Product Version - This will return the product version of the Windows OneCare suite. 55

56 Windows XP SP2 and Higher Windows Vista Norman ASA Norman Personal Firewall 1.x All 7.x products Omniquad Omniquad Total Security 2.x Panda Software Panda Titanium Firewall 2006 Radialpoint Inc. All supported products Soft4Ever Look 'n' Stop Personal Firewall 2.x SOFTWIN BitDefender Professional Edition 7 Sunbelt Software Sunbelt Personal Firewall 4.5.x Symantec Corp. Symantec Client Security 9.x, 10.x Symantec Endpoint Protection 11.x PFW Status - The firewall will always be reported as OFF on a system registered to a domain with MUI installed, and a non-latin Language (, Korean, Japanese, Russian, Hebrew, etc) selected. PFW Remediation - If there is at least one excluded interface (network connection not protected by the firewall), it fails to turn on the firewall. PFW Remediation - If UAC is disabled through the administrative tools this function will not function until a restart is done to the machine. PFW Status - When Security Center is not Available, determining the state is done by scraping the product UI. PFW Remediation - When User account control is off, this will not work. PFW Status - After fresh installation, please reboot and change the FW Level to high, otherwise this may return unexpected results. PFW Status - Requires system reboot after product installation. PFW Remediation - Will not work when the product is installed with UAC enabled. PFW Remediation - Will not work if the product is completely shutdown. PFW Status - Will return Not Available if the product is completely shutdown. PFW Remediation - Does not work under service implementation without desktop interaction. PFW Status - Determining the state is done by scraping the product UI. PFW Status - Determining the state is done by scraping the product UI. PFW Status - There is a delay of several seconds to one minute between change of the firewall state from the GUI and the actual switch in status result. PFW Status - The system must be rebooted, as requested by Symantec, after a fresh install in order for this to behave accurately. PFW Status - If you are running as a guest user and the smc service is stopped we may 56

57 Norton Internet Security (Symantec Corporation) 10.x Norton Internet Security (Symantec Corporation) 15.x Norton AntiVirus (Symantec Corporation) 15.x Norton 360 (Symantec Corporation) 3.x and 4.x Norton Internet Security 16.x and 17.x Tall Emu Pty Ltd Tall Emu Online Security Suite 2.1.x Trend Micro, Inc. OfficeScan 8.x TrustPort, a.s. TrustPort FireWall 4.X VCOM VCOM NetDefense Firewall 9.x VCOM NetDefense Firewall 6.x Webroot Software, Inc. Webroot Firewall 6.x Zone Labs LLC ZoneAlarm Free/Pro/SecuritySuite/withAntivurs 5.x, ZoneAlarm Pro6.x return the wrong results. PFW Status - On a machine where security center (wmi) is not available in order to determine the status of the firewall we must flash a UI. PFW Status - This product supports HIPS deactivation while firewall is enabled. Whether HIPS is activated or deactivated, return code will be only based on firewall, that is, when firewall is enabled but HIPS is deactivated, Running will be returned. Similarly, "Program Guard" feature is not affecting the result of this function call. PFW Remediation - The OfficeScan Server chooses if a client can change these settings or if they are only controlled from the OfficeScan server. If the settings of the client prohibit it from changing theses settings then the method, this will not work. PFW Status - Will not work on Vista with UAC turned on. PFW Remediation - Will not work on Vista with UAC turned on. PFW Status - The firewall must be toggled (at least) once in order to return the correct state. PFW Status - The firewall must be toggled (at least) once in order to return the correct state. PFW Status - The function will return Running if the FW is running even if its state is "Allow all traffic", because even then it's still performing some actions. PFW Status - will report the fw status as Stopped only when the program is completely shutdown. 57

58 Data Encryption Release Notes GuardianEdge Technologies, Inc. Encryption Plus Hard Disk 7.x Microsoft Corp. All supported products PGP Corporation PGP Desktop 9.x Check Point (aka Pointsec Mobile Technologies) All supported products Check Point Endpoint Security - Full Disk Encryption 7.x Utimaco Safeware AG SafeGuard Enterprise 5.x TrueCrypt Foundation TrueCrypt Encrypted Drives - This is only supported if product was supplied and is hosted by Fiberlink. May not function properly if UAC is on. Encrypted Drives returns drives shown in BitLocker GUI, even if they are not selected for encryption. No detection for 64-bit machines and installations. Encryption Product Version - Foreign packages may return incorrect product version. If either "Encryption Status" equals "Encryption Complete" or all "Encrypted Drives" shows 100%, the device is encrypted, even if conflicting information is displayed. Remediation - Requires a custom task to be deployed by Fiberlink for support. Encryption Status - Requires a custom task to be deployed by Fiberlink for support. Encrypted Drives - Requires a custom task to be deployed by Fiberlink for support. Encrypted Drives - Returns only the mounted drives. 58