Merchants Bank Presents Sales Awards for 2003 College Street office declared Branch of the Year ; 15 branches earn top honors

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1 For Release: March 2, 2004 Contact: Patricia C. Post 802/ Merchants Bank Presents Sales Awards for 2003 College Street office declared Branch of the Year ; 15 branches earn top honors SOUTH BURLINGTON, VT Merchants Bank presented its seventh annual sales awards at a special ceremony on Thursday, February 19, at the Vermont National Country Club in South. The College Street office was named 2003 Branch of the Year for its outstanding overall contribution to the company in In accepting the award from Merchants Bank President and CEO Joseph L. Boutin and Retail Sales Director Thomas S. Leavitt, Branch President Heather Cruickshank said, Teamwork equals success! The credit really belongs to my amazing staff because I couldn t have done it without them. With all of us pulling together, we were able to exceed our goals. Awards were also presented in the following categories: Outstanding Sales Growth awards are given to the branches that achieved the highest overall increase in total sales volume for Outstanding Sales Growth: Large Branch Gold Award: Heather Cruickshank, Branch President, College Street office, -More-

2 Silver Award: Marilyn Blake, Branch President, Barre office, Barre Staff: Margaret Coppins, Jennifer Poor, Wendy Rea, Crystal Ricker Bronze Award: Michelle Blanchard, Branch President, Green Mountain Plaza office, Rutland Staff: Amy Beckett, Melissa Case, Rod Cuilty, Susan Currier, Michelle Jones, Sumitra Malpani, Sherry Rathbun, Mary Senecal 2003 Outstanding Sales Growth: Small Branch Gold Award: Jodi Tallman, Branch President, Johnson office, Johnson Staff: Christine Bradley, Marie Fadden, Marlene Merriam, Elizabeth Toscano Silver Award: Nancy Fornwalt, Branch President, Bradford office, Bradford Staff: Karen Jones, Shelley Lauzon, Paula Shea, Eleanor Taylor Bronze Award: Christine Auriemma, Branch President, North Avenue office, Staff: Hilda Carrier, Melissa Gove, Holly Pietryka, Karen Weissenstein Sales Champion awards are given to the branches that achieved the highest volume of sales for FreedomLYNX checking accounts, MoneyLYNX money market accounts, HomeLYNX home equity loans, RealLYNX mortgages, and TimeLYNX certificates of deposit FreedomLYNX Sales Champions Large Branch: Heather Cruickshank, Branch President, College Street office, Small Branch: Jodi Tallman, Branch President, Johnson office, Johnson Staff: Christine Bradley, Marie Fadden, Marlene Merriam, Elizabeth Toscano -More-

3 2003 MoneyLYNX Sales Champions Large Branch: Heather Cruickshank, Branch President, College Street office, Small Branch: Christine Auriemma, Branch President, North Avenue office, Staff: Hilda Carrier, Melissa Gove, Holly Pietryka, Karen Weissenstein 2003 HomeLYNX Sales Champions Large Branch: Chris Jarvis, Branch President, Kennedy Drive office, South Staff: Tadumi Lolekonda Lundja, Deb McDurfee, Kelly Ploof, Lisa Wotkowicz Small Branch: Deborah Demar, Branch President, Enosburg Falls office, Enosburg Staff: Holly Godin, Roseann Longley, Jeannie West 2003 RealLYNX Sales Champions Large Branch: Martha Davis, Branch President, St. Johnsbury office, St. Johnsbury Staff: Judi Chadburn, Linda Daigneault, Ryan Dussault, Elaine Noyes Small Branch: Betty Swartz, Branch President, Putnam Square office, Bennington Staff: Bonnie Barnes, Kimberly Bassett, Annette Dixon, Barbara Fortini, Nicole Nolin 2003 TimeLYNX Sales Champions Large Branch: Martha Davis, Branch President, St. Johnsbury office, St. Johnsbury Staff: Judi Chadburn, Linda Daigneault, Ryan Dussault, Elaine Noyes

4 Small Branch: Jodi Tallman, Branch President, Johnson office, Johnson Staff: Christine Bradley, Marie Fadden, Marlene Merriam, Elizabeth Toscano Goal Champion awards are given to the branches that exceeded their established sales goal for FreedomLYNX checking accounts, MoneyLYNX money market accounts and overall deposits by the highest percentage FreedomLYNX Goal Champions Large Branch: Doreen Allen, Branch President, Northfield office, Northfield Staff: Jessica Amell, Sue Ricker, Pam Sauvageau, Bobbi Underhill Small Branch: Karin Schempf, Branch President, Windsor office, Windsor Staff: Lyndsay Moon, Debra Ouelette 2003 MoneyLYNX Goal Champions Large Branch: Dick Duell, Branch President, Fair Haven office, Fair Haven Staff: Dena Britton, Beth Miller, Jill Miller, Mary Phelps, Tish Trombley Small Branch: Sandy Bartlett, Branch President, Wilmington office, Wilmington Staff: Suzanne Crawford, Melanie Howe, Joni Sullivan CommerceLYNX awards are presented to the branches that initiated the most CommerceLYNX business banking accounts and exceeded their CommerceLYNX sales goals CommerceLYNX Volume and Goal Champions Small Branch: Sandy Bartlett, Branch President, Wilmington office, Wilmington Staff: Suzanne Crawford, Melanie Howe, Joni Sullivan 2003 CommerceLYNX Volume Champion Large Branch: Heather Cruickshank, Branch President, College Street office,

5 2003 CommerceLYNX Goal Champion Large Branch: George Araskiewicz, Branch President, Manchester office, Manchester Staff: Randee Berube, Tammy King, Carrie Lorenzo, Stacie Mason The Top Loan Producer awards are given to the branches that produced the highest number of loans in Top Loan Producers Large Branch: Chris Jarvis, Branch President, Kennedy Drive office, South Staff: Tadumi Lolekonda Lundja, Deb McDurfee, Kelly Ploof, Lisa Wotkowicz Small Branch: Betty Swartz, Branch President, Putnam Square office, Bennington Staff: Bonnie Barnes, Kimberly Bassett, Annette Dixon, Barbara Fortini, Nicole Nolin The Coach s Award is given to the branch that most exemplifies a team contribution to the Bank; a selfless approach to excellence; innovation and drive, and leadership that makes a difference Coach s Award Doreen Allen, Branch President, Northfield office, Northfield Staff: Jessica Amell, Sue Ricker, Pam Sauvageau, Bobbi Underhill The continuing mission of Merchants Bank is to provide Vermonters with a true community bank. It fulfills this commitment through a branch-based system that includes 35 bank offices throughout Vermont, employees dedicated to quality customer service and the LYNX family of products: Free Checking for Life Checking, MoneyLYNX Money Market Account, HomeLYNX Home Equity Line of Credit, TimeLYNX Certificate of Deposit, RealLYNX SM Residential Mortgages, and

6 PhoneLYNX SM Phone Banking. For more information about Merchants Bank visit our website at Member FDIC. Equal Housing Lender. -30-