R2 LOGISTICS RELIABLE SERVICE. RELENTLESS PASSION.

Transcription

1 R2 LOGISTICS RELIABLE SERVICE. RELENTLESS PASSION.

2 R2 is our Truckload Carrier of the Year for two years running. They say what they do and do what they say. Tender to R2 and sleep well at night. They handle the excep ons be er than any carrier we work with. Enough said! When R2 says they are going to do something THEY DO IT! They have been able to handle lanes that no other carrier can and without a lot of no ce. Great job! I believe R2 is one of the best carriers we have and we can always count on them for pickups and deliveries. If there is a problem, we are no fied immediately and that is what makes R2 stand out from the rest. The level of service provided by R2 is second to none in the brokerage industry, and I am personally looking for addi onal opportuni es where we can expand their service model to other market loca ons. Inbound Logis cs Top 100 3PL Forbes America s Most Promising Companies Inc America s Fastest Growing Private Companies THE WAY 1. Obsess Over the Customer 2. Compete, Compete, Compete 3. Do it NOW A tude 4. Over Communicate 5. Produce 6. Take Responsibility 7. Set Targets 8. Always Think Posi vely 9. Capitalize on Opportuni es 10. Be Different

3 Notable Business Partners Truckload Carrier of the Year Award Sco s Business Partner Excellence Award Schneider Logis cs Customer Service Rep. of the Year Award SERVICES AND CAPABILITIES Full Truckload LTL Expedited Intermodal Air Cer fied Hazmat Specialized Hauling Supply Chain Management INDUSTRIES SERVED Food and Beverage Automo ve and Steel Construc on Plas cs and Rubber Paper and Packaging Retail and Consumer Lawn and Garden Healthcare TECHNOLOGY BENEFITS EDI Connec on MacroPoint (Carrier Tracking) Carrier411 Customer Web Portal: Track Loads Online Retrieve Paperwork Quote LTL Electronic Invoicing

4 Founded in 2006, R2 Logis cs is a global provider of transporta on services and logis cs solu ons. As a third party logis cs (3PL) company, we provide access to over 35,000 contracted transporta on providers. With offices located across the United States, we are able to provide your company with over the road shipping needs na onwide, including Mexico and Canada. With the dedica on of our employees and company culture for Reliable Service and Relentless Passion, we ve built a strong reputa on as an industry leader. We work with over 750 different customers in a variety of different market segments; ranging from Fortune 500 companies to small family owned businesses. Our customers praise us for our dedica on to offering a superior customer service experience and have claimed the following areas to be our COMPETITIVE ADVANTAGES: Same-Day Service Capacity Focus More on Customer Service than Other 3PL s Customer Service Advisory Board Over the Top Communication No Automated Phone System No Hold Policy 24/7 Availability Convenience 99% On-Time Service Rating Customer Service Advisory Board Our Customer Service Advisory Board was formed to ensure every customer across the board is given the me and a en on they deserve. Comprised of a member from each of our offices, this group holds a weekly conference call to hold everyone accountable by discussing any service issues or successes. The team also meets twice annually at our corporate headquarters to brainstorm new and innova ve ways to offer the best customer service the transporta on industry has ever seen.

5 Charlotte, NC Center Drive, Suite 170, Charlotte, NC Phone: Columbus, OH 470 Olde Worthington Road, Suite 420, Westerville, OH Phone: Dallas, TX (Operations) 3500 Oak Lawn Avenue, Suite 670, Dallas, TX Phone: Dallas, TX (Executive HQ) 4514 Cole Avenue, Suite 815, Dallas, TX Denver, CO 4600 South Ulster Street, Suite 810, Denver, CO Phone: Detroit, MI Orchard Hill Place Drive, Suite 360, Novi, MI Phone: Jacksonville, FL (Operations) 4500 Salisbury Road, Suite 100, Jacksonville, FL Phone: Jacksonville, FL (Admin HQ) Deerwood Park Boulevard, Suite 103, Jacksonville, FL Phone: Nashville, TN 5000 Meridian Boulevard, Suite 160, Nashville, TN Phone: Phoenix, AZ 7373 North Scottsdale Road, Suite B-169, Scottsdale, AZ Phone: