Aptos: Engaging Customers Differently

Transcription

1 Aptos Merchandising

2 2 Aptos Merchandising Aptos: Engaging Customers Differently To succeed in today s The Aptos retail Yet the Aptos advantage demanding retail suite includes: is about far more than just environments, you must our solutions. We leverage be able to fully understand Store / Mobile Store more than 40 years of your customers; to Enterprise Order best practices; utilize the profitably align your offerings with their traits and preferences in every channel and touchpoint; and to support rich, effortless, customercentric shopping journeys. Aptos delivers that advantage to apparel, footwear, specialty and general merchandise retailers. Our singular commerce platform and Management Digital Commerce Customer Relationship Management / Clienteling Merchandising Planning and Assortment Planning Sourcing and Product Lifecycle Management Audit and Operations Management innovative Cloud solutions Retail Analytics unify complex omni- Secure Data Management channel environments with the power of one customer, one brand, one inventory, one order, one plan and one truth, to enable seamless customer experiences and optimized management of your entire enterprise. Professional Services Cloud to drive efficiency, productivity and growth; support our clients through collaborative, long-term partnerships; and link our compensation directly to your success. In all these ways and more, we engage customers differently for superior results.

3 Aptos Engaging Customers Differently 3 Aptos Merchandising Underperforming inventory. Out of Stocks. An inability to respond quickly and flexibly to shifting consumer trends. These are just some of the top merchandising challenges faced by today s leading retailers. They are especially significant in complex, omnichannel environments, where multiple points of sale must align with diverse customer preferences and expectations. So while it s always important to know what you own and where you own it, true value comes from being able to manage merchandise efficiently and to optimize where inventory should go to maximize sales, minimize markdowns and avoid out-of-stocks. Aptos Merchandise delivers in all ways. It gives you all the tools you need to manage your inventory across the enterprise by helping you analyze, order, price, distribute, and manage merchandise for maximum return on your investment. By using consistent data to guide all processes, Merchandising automatically synchronizes and integrates key functions, including purchasing, pricing, receiving, allocation and replenishment, while its centralized transactional database and support tools enable you to make better decisions based on accurate, current and shared information. Aptos Merchandise improves the performance and coordination of every process in your retail cycle, to make your business more competitive and better positioned for growth. With Merchandising, you will: Tightly coordinate every key merchandising process Send exactly the right merchandise to exactly the right stores Track the status of all merchandise through shipping, receiving, and distribution Alert users to exceptions in performance by location Analyze merchandising activities and directly initiate changes Achieve true flexibility, scalability, and control Aptos Merchandising supports more than: ,000 leading retailers brands stores

4 4 Aptos Merchandising A Complete Merchandising Solution Enterprise Data and Product Management Purchase Order Management Warehouse Management Allocation and Replenishment Inventory Management and Web IM Price Management Invoice Matching Stock Ledger Actionable Analytics Together, these powerful applications equip you to: Run a more efficient business: Merchandising allows you to run your business efficiently with a broad range of functionality, including filters to isolate under- and over-performing items. You can generate alerts to automatically notify you via of anomalies, create ad hoc analyses and reports, and configure and filter worklists to access data quickly in any format you prefer. Respond to trends: Merchandising also lets you predict and respond proactively to trends with powerful functionality such as flexible and interactive allocation and replenishment with open-to-ship by store. This reduces the need for markdowns, end-of-season consolidations and inter-store merchandise transfers. Tightly integrate merchandising with planning and all other retail functions: Aptos Merchandising works seamlessly with all your other enterprise and customerfacing applications to help unify your solutions enterprise wide. When paired with Aptos Planning and Assortment Planning, you benefit from the tightest possible integration with Product Management, PO Management and Allocation. Concept styles become actual styles and purchase orders are automatically created when approved styles are released from the Assortment Plan. Support both retail and wholesale operations: For vertically integrated retailers, Merchandising fully supports the allocation and replenishment of wholesale inventory with the retail division. Drive local and international growth: Aptos Merchandising serves your retail operations at home and overseas with Unicode support for multiple languages (including English, French, Spanish and Simplified Chinese), inventory valuations in multiple currencies, as well as global pricing, taxation and localization of select data fields.

5 Aptos Engaging Customers Differently 5 Enterprise Data and Product Management Purchase Order Management Eliminate costly inefficiencies. Enterprise Data Management enables you to leverage all the core information that defines your operation, including locations, merchandise structures, alternate hierarchies, vendors, currency codes, exchange rates, freight methods and reason codes. Similarly, Product Management lets you easily track and manage vendor details, packaging, physical characteristics, images, and descriptions. Pictures displaying merchandise can be created as data items, while attributes and alternative hierarchies can be changed at will. These applications support directto-consumer engagement and advanced order management functionality. Manage your entire purchase ordering process on your terms, either from within your enterprise or remotely. Purchase Order Management handles the detailed process of placing purchase commitments with vendors and monitors the progress of buys and their delivery dates, while maintaining financial and open-to-buy control. The application equips you to buy on your terms by supporting a complete range of PO options including PO type (standalone, blanket/release), distribution method (bulk, dropship, cross-dock), shipment configuration (multiple or single), plus a variety of vendor and delivery options. It is also integrated with key supply chain applications to ensure your buying decisions are sound, your vendor and delivery instructions are clear, and your stores get the right products on time. Warehouse Management With Aptos Warehouse Management You will: Aptos Warehouse Management streamlines and accelerates your warehouse operations and optimizes your productivity to reduce stock-outs. This comprehensive WMS dramatically increases your visibility into the warehouse and the speed and accuracy with which merchandise flows from receiving through distribution to store shelves. Warehouse Management is highly scalable, flexible and configurable. The application uses wireless handheld RF devices to manage all aspects of the retail warehouse in real time from receiving, ticketing and inventory management to pick, pack and shipping for order fulfillment. It incorporates online, detailed task tracking, system-directed put away (with options of vendor, class, style or SKU storage groupings) and crossdock options. Manual- or event-driven cycle counts and continuous online item and document validations ensure inventory integrity and help reduce shrink. Accelerate warehouse operations and flow-throughs to reduce stock-outs Boost the efficiency and productivity of warehouse staff Increase chargeback visibility and vendor compliance Improve the accuracy of inventory, picking and order fulfillment Reduce inventory carrying costs

6 6 Aptos Merchandising Allocation & Replenishment Get the right merchandise in the right place at the right time. Merchandising s integrated Allocation and Replenishment (A&R) component lets you allocate any items directly to your stores, leveraging user-defined calculations and accounting for all key variables: styles, colors and sizes in demand based on sales histories, sell-through and potential, group rankings, location plans, attributes and other metrics. Equally important, Allocation and Replenishment gives you replenishment you can trust. Configurable, automated processes think like you think to drive everything from forecasts based on past performance and ideal algorithms to model stock updates and the creation and execution of POs. Auto-replenishment is fast, flexible and accurate, so you can: Replenish to forecasted needs Create rules for insufficient inventory Incorporate similar store and location histories Replenish loose units, packs; maintain order and distribution multiples With Aptos A&R, you can balance the major drivers in your business merchandise plans as well as sales activity in your individual stores by responding to past activities, current situations and forecasted trends. You can allocate to plan methodology, open-to-ship methodology and to re-forecasted, in-season store plans, and use intelligent forecasting to drive replenishment. A&R ensures your business avoids stock imbalances and out-of-stock conditions to increase your sales with lower inventory levels and fewer markdowns, boost customer satisfaction and increase gross margins. With auto-replenishment, we have reduced out-of-stocks dramatically without pushing more product to the stores than they have room to accommodate.

7 Aptos Engaging Customers Differently 7 Inventory Management & WebIM This core application ensures the head office, warehouse or stores get direct access to current, realtime inventory information across the enterprise. Inventory Management lets you track inventory online by SKU, location, quantity, and value in any number of user- and system-defined status categories, to provide a single source of reliable data on inventory positions. This empowers you to serve your customers more effectively while obtaining a true rate-ofsale figure. And with WebIM, persistently connected to your POS, your stores can perform their inventory transactions and validations in real time, to get clear, reliable insight into merchandise in transit. WebIM: Mobile Inventory Management Saves Space and Sales Using Aptos Web IM on ipads, an international hardgoods retailer optimized small-footprint stores by keeping large products in nearby storage areas for faster replenishments and superior customer service. Price Management Ensure the price is right! Price Management lets you change and test pricing strategies and localize pricing at different locations and times to effectively market your products. This application protects margins by supporting pricing down to the style, color, size and store level. It equips you to manage pricing with complete flexibility chainwide, or by country, zone or location, and to incorporate changes at the POS and in ticketing, allocation, forecasting and analytics. With Price Management, you can experiment with a wide range of pricing schemes to determine their impact on your margins, shoppers and results, and analyze sales and inventory by price status. You can create or simulate price changes for styles in inventory or on order and send this information to your stores. All changes can be permanent or temporarily based on promotions and deals such as BOGOs, stock up sales, etc. With Price Management you can: Analyze sales and inventory by price status Check price status by SKU / location Price by chain, jurisdiction, pricing group, location, color, SKU Create price changes directly from analytics Identify deal types that truly drive sales

8 8 Aptos Merchandising Invoice Matching Invoice Matching allows you If match is made, an accounts to efficiently reconcile items payable voucher is created invoiced with those you actually and sent to the A/P system for received. It ensures alignment payment. Unmatched invoices between the PO, receipt and will be accessible on the Invoice invoice to create a three-way Worklist for review. By exposing match to identify where receipt exceptions and enabling online quantities match invoice approvals of invoice payments, quantities, PO costs match Invoice Matching automates invoice costs, and agreed upon reconciliations and improves PO terms are respected on the efficiency of your the invoice. balancing process.

9 Aptos Engaging Customers Differently The Paper Store Recovers Revenue with Invoice Matching Aptos Invoice Matching, combined with Inventory Management, enabled The Paper Store to save substantially by identifying billing errors and opportunities for invoice discounts $275,000 in our first year on the system, and $100,000 each year thereafter. - Tom Anderson, CEO, The Paper Store 9

10 10 Aptos Merchandising

11 Aptos Engaging Customers Differently 11 Stock Ledger Actionable Analytics This core application ensures the head office, warehouse or stores get direct access to current, realtime inventory information across the enterprise. Inventory Management lets you track inventory online by SKU, location, quantity, and value in any number of user- and system-defined status categories, to provide a single source of reliable data on inventory positions. This empowers you to serve your customers more effectively while obtaining a true rate-ofsale figure. And with WebIM, persistently connected to your POS, your stores can perform their inventory transactions and validations in real time, to get clear, reliable insight into merchandise in transit. Merchandising s actionable and customizable decision support tools let you analyze all merchandising activities, including sales, orders, receipts, distributions, price changes, inventory adjustments, transfers and returns to vendors, then directly initiate changes and inventory transactions. The module provides fast access to data at any level of the location and/or merchandise hierarchies and lets you send scheduled exceptions automatically. This allows you to determine and capture opportunities for faster turns, improved margins, better markdown execution and more precise forecasting. Integration with Aptos Analytics and Retail Business Intelligence will further extend the analytics and actionable insights of Aptos Merchandising to strengthen your management capabilities across a wide range of modules and functions.

12 About Aptos: Engaging Customers Differently In an era of virtually limitless choice, sustained competitive advantage only comes to retailers who engage customers differently by truly understanding who they are, what they want and why they buy. At Aptos, we too, believe that engaging customers differently is critical to our success. We are committed to a deep understanding of each of our clients, to fulfilling their needs with the retail industry s most comprehensive omni-channel solutions, and to fostering long-term relationships built on tangible value and trust. More than 500 retail brands rely upon our Singular Commerce platform to deliver every shopper a personalized, empowered and seamless experience no matter when, where or how they shop. Learn more: Offices United States Aptos, Inc. 945 East Paces Ferry Road, Suite 2500 Atlanta, GA USA Aptos, Inc. 400 Venture Drive Lewis Center, OH USA Aptos, Inc. 15 Governor Drive Newburgh, NY USA Canada Aptos Canada Inc Trans-Canada Hwy, Suite 300 Saint-Laurent, QC H4S 1K5 Canada Mexico Aptos Mexico Blvd. Antonio L. Rodríguez 1882, Santa María Monterrey, NL, Mexico Contact info@aptos.com linkedin.com/company/aptos-retail twitter.com/aptos_retail facebook.com/aptosretail The contents of this document are for informational purposes only and are subject to change without notice. Aptos, Inc. makes no guarantee, representations or warranties with regard to the enclosed information and specifically disclaims, to the full extent of the law, any applicable implied warranties, such as fitness for a particular purpose, merchantability, satisfactory quality or reasonable skill and care. This document and its contents, including the viewpoints, dates and functional content expressed herein are believed to be accurate as of its date of publication, November The usage of any Aptos software shall be pursuant to the applicable end user license agreement and the performance of any consulting services by Aptos personnel shall be pursuant to applicable standard services terms and conditions. Usage of the solution(s) described in this document with other Aptos software or third party products may require the purchase of licenses for such other products. Aptos, Engaging Customers Differently, and the Aptos logo are trademarks of Aptos, Inc. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Apple, ipad, and ipod are either registered trademarks or trademarks of Apple Inc., registered in the United States and other countries. All other trademarks mentioned are the property of their respective owners. Copyright 2015 Aptos, Inc. All rights reserved.