Approachproach to Office Ergonomics
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1 Office Ergonomics A Practical Approachproach to Office Ergonomics ErgoSystems Consulting Group, Inc. Minneapolis, MN Voice: Web:
2 Welcome to ErgoSystems! Who sits at your desk? Who uses your computer? Who answers your phone? Who does your work? The answer is... YOU! As a result YOU need to be the best consumer of your workspace. Helping you to be a good consumer is what the Office Ergonomics Assessment Worksheet can do for you! You can use ergonomics to help you be more comfortable and productive throughout your day. Complete the Worksheet by yourself or go through it with a coworker to help each other. Workstation Assessment Form The ErgoSystems Office Ergonomics Assessment Worksheet will help you make good use of practical information about ergonomics. A road map is an important part of any journey and that is exactly what the Worksheet is for you to use. Work through the worksheet to investigate your workstation. You will answer questions about the following eight areas: 1. Job Tasks 2. Work Location 3. Chair 4. Workspace 5. Computer 6. Office Equipment 7. Work Surface 8. Work Environment A answer indicates a potential issue in that category. General information is provided on the left side of the form. Background Information Please start the Worksheet by filling out the following information. Name Date Company Department/ Location Job Position/ Title Body height (without shoes/ with shoes) Hand dominance Vision (circle all that apply): Other ft in (without shoes) ft in (with shoes) Right Left Ambidextrous Uncorrected, Eyeglasses, Contacts, Bifocals, Trifocals, Computer glasses, 1
3 JOB TASKS The more time you spend performing one particular task, the greater the possibility you could experience an ergonomics related problem. Figuring out how to add variety to your workday can reduce your risk of Musculoskeletal Disorders. Work on moving through out your day. We encourage what we call the 30/30/30 Rule. What this means is every 30 minutes or so, do 30 seconds of some other physical activity. For example if you have been sitting for 30 minutes get up and walk for 30 seconds, deliver a message, meet with a coworker you get the message. (Oh, by the way, the last 30 of the 30/30/30 Rule is try it for 30 days and see if it works for you!) WORK LOCATION If you work at more than one workstation on a regular basis you probably will want to evaluate each workstation separately. This is especially true if you have a home office. Use the ergonomics principles you learn at home as well as at work! During a typical day at work what percentage of time do you spend: Sitting Standing Walking Lifting (describe) What percentage of your average work day do you devote to tasks including: Computer Data Entry (keyboard/mouse) Computer CAD (Computer Assisted Design) Writing Reading Telephone Meetings 10 key Calculator Printing Copying Filing Other (describe) Other (describe) Other (describe) Do you work at only one workstation (other than for just short periods of time)? If, this means you work at more than one workstation, describe where and what percentage of the day % % You need to take into consideration the impact that your changes may have on others who share your workstation. The workstation may need to allow for a greater amount of adjustability. Do you have exclusive use of your workstation? A means you share the workstation and will want to take into account the other person s needs. 2
4 CHAIR Your chair is one of your most important tools. You need to understand what adjustment features it has and most importantly how to adjust them. Now is the time to find out about your chair s features. Play with the levers to see what they do. It is critical you use your chair to your advantage. TE: Not all chairs have all the adjustments; just because your chair may not have a particular adjustment doesn t make it a bad chair. By the end of the assessment you will know if your chair works for you. Legs/Casters Do the casters allow ease of movement without Are the chair casters suitable for floor causing a lack of control of your chair? type? (Hard plastic caster on carpet, softer A minimum of five legs is necessary for adequate rubberized caster on tile.) stability and fall protection. Does your chair have 5 legs? Seatpan Improper seat pan height Have you properly adjusted the chair can increase the demands seatpan height? on your body and lead to Have you properly adjusted the awkward postures. Proper angle/tilt of your seat pan? seatpan height places Does your seat pan adequately support body/hands in neutral and feet your body weight and dimension? on floor. Is your seat pan adequately padded? If you CAN ADJUST worksurface height, position Does your seat pan have a waterfall chair seatpan height to place feet on floor front (the front edge is rounded to If you CANT ADJUST worksurface height, reduce pressure on legs)? position chair seatpan height to place hands in neutral Does your seatpan swivel to easily at worksurface. (May need foot support, if feet dangle.) orient you to your work? Backrest An improperly adjusted backrest places unnecessary demands on your back. The back support should fill in the curve of your lower back. Armrests Fixed height or improperly adjusted armrests can lead to awkward wrist/hand postures and place unnecessary demands on your shoulders and neck. Chair controls Seat controls that are not easy to understand or access are not frequently used and cause problems. Maintenance Chairs in need of maintenance reduce user support and lead to reduced productivity and discomfort. They also are unsafe! Have you properly adjusted the height, angle and forward/backward position of your backrest? Do your armrests provide adequate forearm support? Are all seat controls easy to operate while seated? Is your chair free of any maintenance problems? Have you reported the maintenance problem? 3
5 WORKSPACE Inadequate storage space can create additional work and force you to assume demanding work postures. Item located at arm s reach or beyond is 7-10 times heavier than if it is located closer to your body Inadequate leg room can force you into awkward postures. Regular housecleaning goes a long way freeing up the space you need to move and position yourself comfortably. COMPUTER Monitor Place your monitor so you can look directly at it, not off to an angle to see it. Place the monitor height (top of screen) at or slightly lower than eye level. Avoid having to tip your head to see your monitor. You want to have enough eye movement to see the monitor. Place monitor distance at maximum distance that allows optimal clarity (at least arm s length.) Check for and eliminate glare on your monitor. Close window blinds, reorient the monitor, use a glare screen, etc. Vision Regular eye exams are very important. At some point you probably will need reading glasses (bifocals). To properly position your head when reading the monitor make sure you have the monitor at the correct height (low). You may also want to consider computer glasses. Contact you eye doctor. Document Holder Improperly positioned documents can force you into awkward postures that increase the demands on you neck and back. Do you have adequate storage space for your files, supplies, reference materials and personal items Are frequently used items within easy reach? Do you have adequate leg room? Have you properly positioned your monitor? (height, angle and distance) Have you eliminated glare from your monitor? Have you had your vision checked on a regular basis? Have you positioned your documents properly when at the computer? 4
6 Use document holders to place the documents in a good position. Keyboard An improperly positioned keyboard can force your shoulders, arms, wrists and hands work in awkward positions. Whether placed on the worksurface or on a tray, position the keyboard to allow your wrists and hands to work in relaxed straight position. Have you properly adjusted the position of your keyboard? Mouse An improperly positioned mouse can force you shoulders, arms, wrists and hands work in awkward positions. Keep the mouse at the same level as the keyboard and within an easy reach. Use keyboard shortcuts to reduce mouse use. Improperly adjusted mouse cursor speed and sensitivity increases the amount of work necessary to navigate during your work. Have you properly adjusted the position of your mouse? Have you properly adjusted mouse cursor speed and sensitivity? CPU (computer case) A poorly positioned CPU can force you to reach/twist/bend when attempting to access your equipment. Keep the CPU within easy reach to turn on and off and good access to the disc drives. Have you properly adjusted the position of your CPU? Laptop For occasional laptop users, do your best to place the keyboard to allow your hands/wrists to stay in neutral. For full time laptop users, use a docking station so you have a separate monitor, keyboard and mouse. Are you using your laptop in the recommended way at work or on the road? Maintenance Is your computer equipment free from any maintenance problems? Have you reported the maintenance problem? 5
7 OFFICE EQUIPMENT Misc. Telephone If you spend more than 20% of your day on the telephone you may want to consider using a headset to free up your hands and allow a neutral head/neck posture. Do you use your telephone less than 20% of your day? Other Equipment (Calculator, Printer, Copier, Fax, Other) Work to position all of your other office equipment Have you properly positioned other within your reasonable reach zone. office equipment? WORKSURFACE A workstation at the improper height will force you to work in awkward postures Inadequate desk space creates an inefficient work environment and creates unnecessary demands on your body. Inadequate desk space creates an inefficient work environment and creates unnecessary demands on your body. Is your worksurface height proper for your needs? Do you have adequate desk space for your computer, monitor, mouse, phone, keyboard, calculator, etc. Do you have sufficient free desk space to perform your required job tasks such as writing, reading, filing, etc? WORK ENVIRONMENT Lighting Inadequate lighting can put unnecessary stress on your eyes and force you to bend forward to get closer to your work. Examine both general and task lighting levels. Do you have adequate light to properly perform your work? Noise Too much noise (or too little) can create a distracting environment and make it hard for you to concentrate on your work. Do you have adequate control of noise (conversations, equipment, etc.) in your workspace? Temperature While it is true you will never get a group of people to agree on one comfortable temperature, get a group consensus and then use personal controls (sweaters, fans, etc.) as possible. Is the temperature at your workstation comfortable? Ventilation Too much or too little ventilation can be uncomfortable. Is your workstation free from drafts? 6
8 NEXT STEPS Review the Worksheet. Look for the s. Come up with a list of possible suggestions to make your workspace safer and more comfortable. In many cases you will be able to make improvements for yourself with simple adjustments and a little reorganization. You may need help from your supervisor or whoever provides ergonomics assistance at your company. Use ergonomics to your advantage. Be a Good Consumer! SUGGESTIONS 7
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