Infosys Business Process Management Offerings
|
|
|
- Arthur Shepherd
- 10 years ago
- Views:
Transcription
1 Infosys Business Process Management Offerings
2 Infosys helps clients leverage BPM to unlock the value in Digital opportunities With a dedicated Business Process Management (BPM) Center of Excellence (CoE) consisting of experienced resources, including certified professionals across all major BPM products, Infosys has helped financial institutions across the world overcome business challenges through successful business process management. Working in close partnership with BPM product vendors, we have executed large end-to-end implementation and maintenance projects for several banking and financial services organizations, helping them improve productivity, reduce costs, and significantly reduce time-tomarket. Our BPM surround services also include Integration, SOA and the API Economy.
3 Challenges Fluctuating economic conditions, shifting market dynamics and increasingly tough regulatory mandates mean that banks can no longer afford to ignore business processes in favor of revenue-generating initiatives. Moreover, technology solutions for business processes are typically implemented in fragmented siloes, resulting in poor visibility, service inconsistency, adverse impact on productivity, rising costs and customer dissatisfaction. What can we offer? Infosys has strong partnerships at the highest levels with all leading BPM vendors. We have worked closely with leading BPM product vendors to build industry-specific solutions to help address your every business process management need. We have years of experience in developing and implementing BPM solutions designed to help financial institutions ensure that their business processes are integrated, transparent, automated, efficient and, most of all, deliver measurable business value. Our Core Mini Catalogues are: 1. Process Competency Center (Factory) Processes, Rules, Case and Workflow Automation as a Service 2. abpm Affordable BPM Implementations with Appian, bizagi and Open source The other offerings from our BPM practice focus on delivering value across multiple service lines:
4 Our strong BPM expertise includes working in multiple scenarios including Dynamic Case Management, Rules Engine and Decision Management. We leverage this experience to help you with: Requirements strategy using InPrime, our BPM requirements gathering methodology Package evaluation with INCEPT, our BPM/BRMS package evaluation framework Process modeling using MOLD, our process modeling methodology Implementation using BEAM, our BPM and BRMS implementation methodologies Our enablers and accelerators span the entire BPM lifecycle:
5 Our differentiators Consulting Oriented BPM Implementations Focus on Business value of BPM, Alignment of Business Vision, Critical Success Factors and Goals to the Organization s BPM Strategy & BPM Technology Analyse Processes and identify opportunities to improve effectiveness and efficiency
6 Delivery Excellence with Lowest Cost of Ownership End-to-End Ownership and Capability ensures minimal External Dependencies Effectiveness in Global Agile Models and Proven track record to reduce costs, increase flexibility and allows greater scalability than Agile Proven Methodologies and Experience to deliver solution in a consistent manner at the lower total cost Institutionalized Processes, Best of Breed Tools CoE based BPM adoption to promote faster adoption, higher degree of reuse and overall lower TCO Proven methodologies, Tools and Accelerators to manage BPM adoption and implementation within the organization in a streamlined and standardized manner
7 Success stories Infosys helped a leading German investment bank integrate diverse processes on to a unified platform using a reusable Pega Rules Process Commander (PPRC) application, delivering: 30% cost savings 20% manpower reduction We enabled a major investment bank in Zurich transform their client servicing tools and processes by using PPRC to integrate key services and processes, thereby helping them achieve: Automation of 250+ business rules 70-80% shorter turnaround times Compliance with BASEL II norms
8 #InfosysDigital For more information, contact 2015 Infosys Limited, Bangalore, India. All Rights Reserved. Infosys believes the information in this document is accurate as of its publication date; such information is subject to change without notice. Infosys acknowledges the proprietary rights of other companies to the trademarks, product names and such other intellectual property rights mentioned in this document. Except as expressly permitted, neither this documentation nor any part of it may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, printing, photocopying, recording or otherwise, without the prior permission of Infosys Limited and/ or any named intellectual property rights holders under this document. Stay Connected
Digital Transformation with Intelligent Solutions from Infosys and Pega
Digital Transformation with Intelligent Solutions from Infosys and Pega Introduction Today, organizations want smart digital initiatives that can transform their business to drive top and bottom line growth.
Flexible and Agile Service Delivery Platform Elevates Customer Experience
Case Study Flexible and Agile Service Delivery Platform Elevates Customer Experience Abstract Infosys partnered with McCamish Systems, now a subsidiary of Infosys BPO, to develop and implement a scalable,
Wrap and Renew Digital SOA Catalog Offerings
Wrap and Renew Digital SOA Catalog Offerings Introduction and market scenario An explosive nexus of four digital forces mobile, cloud, social media, and big data combined with the Internet of Things (IoT),
DELIVERING AGILE QUALITY ASSURANCE THROUGH EXTREME AUTOMATION
DELIVERING AGILE QUALITY ASSURANCE THROUGH EXTREME AUTOMATION Enterprises that keep pace with rapid technology advancements are witnessing dynamic changes in their business environments. Enterprise applications
Improved Efficiency and Significant Cost Savings through a Flexible Managed Services Model
Case Study Improved Efficiency and Significant Cost Savings through a Flexible Managed Services Model Abstract Infosys partnered with a leading global insurance provider to set up a global Testing Center
Gain superior agility and efficiencies with enterprise origination solution. Finacle Origination
Finacle Origination Gain superior agility and efficiencies with enterprise origination solution The recent global financial meltdown has reshaped the landscape of the lending business around the world.
Reduced Total Cost of Ownership (TCO) and Increased Scalability with a New Accounting Solution
Case Study Reduced Total Cost of Ownership (TCO) and Increased Scalability with a New Accounting Solution Abstract Infosys partnered with a global specialty insurance and re-insurance company to implement
WHITEPAPER. An ECM Journey. Abstract
WHITEPAPER An ECM Journey Abstract Over the last few years, Enterprise Content Management (ECM) has evolved multifold. This paper describes the past, current and future state of ECM, and talks about the
Best Stories of Infosys Salesforce Implementation
Best Stories of Infosys Salesforce Implementation Sales Cloud implementation with CloudSense CPQ and Order Management System, for a leading European cable company Seamlessly integrated Force.com with CloudSense,
INFOSYS MOBILITY QA PRACTICE
INFOSYS MOBILITY QA PRACTICE Mobile testing requires special focus, tools and methods, and service offerings to deliver quality mobility apps to both employees and end consumers. Today s technology industry
BPM for Structural Integrity Management in Oil and Gas Industry
Whitepaper BPM for Structural Integrity Management in Oil and Gas Industry - Saurangshu Chakrabarty Abstract Structural Integrity Management (SIM) is an ongoing lifecycle process for ensuring the continued
TALENT MANAGEMENT A KEY BUSINESS DRIVER
TALENT MANAGEMENT A KEY BUSINESS DRIVER Today, every CEO s key business priorities include retention of existing talent as well as attracting the best talent from outside the organization. Various market
ADVANTAGE YOU. Be more. Do more. With Infosys and Microsoft on your side!
ADVANTAGE YOU Be more. Do more. With Infosys and Microsoft on your side! Today s digital-led, rapidly evolving business scenarios pose unique challenges for enterprises across industries. While we hear
Digital Marketing. SiMplifieD.
Digital Marketing. Simplified. DIGITAL MARKETING PAIN POINTS Research indicates that there are numerous barriers to effective management of digital marketing campaigns, including: Agencies and vendors
A Customer Centric Digital Platform For Utilities. A Joint Capgemini and Pegasystems Solution
A Customer Centric Digital Platform For Utilities A Joint Capgemini and Pegasystems Solution 2 A Customer Centric Digital Platform For Utilities Utilities the way we see it Utilities in a changing world
Creating Business Value with Mature QA Practices
perspective Creating Business Value with Mature QA Practices Abstract The IT industry across the globe has rapidly evolved in recent times. The evolution has been primarily driven by factors like changing
VIEW POINT. Getting cloud management and sustenance right! It is not about cloud, it s about tomorrow s enterprise
VIEW POINT Getting cloud management and sustenance right! It is not about cloud, it s about tomorrow s enterprise Soma Sekhar Pamidi, Vinay Srivastava, Mayur Chakravarty The dynamic technologies of cloud
perspective Progressive Organization
perspective Progressive Organization Progressive organization Owing to rapid changes in today s digital world, the data landscape is constantly shifting and creating new complexities. Today, organizations
Capgemini and Pegasystems: Delivering Business Value through Partnership
Capgemini and Pegasystems: Delivering Business Value through Partnership Continuous process improvement to drive sustainable results Our partnership combines Capgemini s consulting and industry strengths
View Point. Image Area. Insurance Modernization New Demands, New Approaches. - Jeffrey Kupper, Lalit Kashyap, Siva Nandiwada, Srikanth Srinivasan
Image Area View Point Insurance Modernization New Demands, New Approaches - Jeffrey Kupper, Lalit Kashyap, Siva Nandiwada, Srikanth Srinivasan www.infosys.com Most insurance companies in the US are facing
Master Data Management for Life Science Manufacturers
Master Data Management for Life Science Manufacturers by Infosys Lodestone Successful MDM strategies start with identifying broken processes, not technology. Table of Contents Master Data Management is
Accelerate Innovation. Get a 360 view of customers Finacle CRM Solution
Accelerate Innovation Get a 360 view of customers Finacle CRM Solution Delight customers today, retain them tomorrow The ultimate goal for any business is to attract and retain delighted customers. Transformation
Master Data Management as a Solution Using SAP MDM and Complementing Technologies
White paper Master Data Management as a Solution Using SAP MDM and Complementing Technologies Abstract SAP MDM provides typical features of Data Consolidation, Management and Data Harmonization to be able
Accenture Business Process Management Automation
Accenture Business Process Management Automation Rapidly Build Next-Generation Efficient and Scalable Process-based solutions to Achieve Right Performance BPM Automation: A Key Driver of High Performance
WHITE PAPER. Getting started with Continuous Integration in software development. - Amruta Kumbhar, Madhavi Shailaja & Ravi Shankar Anupindi
WHITE PAPER Getting started with Continuous Integration in software development - Amruta Kumbhar, Madhavi Shailaja & Ravi Shankar Anupindi Introduction DevOps culture is gaining rapid momentum in the IT
WHITE PAPER. Responsive Supply Chain. Abstract
WHITE PAPER Responsive Supply Chain Abstract Short product lifecycles, fickle consumers and dispersed supply chains characterize today s Retail, Apparel and Footwear environment. While companies have made
perspective Customer Relationship Management Solutions for effective Customer & Dealer Management Abstract
perspective Customer Relationship Management Solutions for effective Customer & Dealer Management Abstract Large numbers of OEMs / auto manufacturers are looking for integrated ways to manage their customers.
SAP PRACTICE AT INFOSYS
SAP PRACTICE AT INFOSYS Are you ready for tomorrow? Let s step back and evaluate some of your business challenges: Your customers want to be served on mobile devices. Your extended enterprise and mobile
perspective Microservices A New Application Paradigm Abstract
perspective Microservices A New Application Paradigm Abstract Microservices Architecture is introducing the concept of developing functionality as a number of small self-contained services. This paper
Product Complaints Management. Infosys Handbook for Life Sciences
Product Complaints Management Infosys Handbook for Life Sciences Table of Contents Introduction 3 Infosys Point of View 4 Success Story - Complaint management for one of the world s top 5 bio-pharmaceutical
White paper. The long and short of managing tail spend. Deepa M.K. Abstract
White paper The long and short of managing tail spend Deepa M.K. Abstract This paper explores and articulates the (usually) least focused but significantly important area of any organization s spend management
ACCELERATE INNOVATION. Get direct access to customers. Finacle Direct Banking Solution
ACCELERATE INNOVATION. Get direct access to customers. Finacle Direct Banking Solution A new way to reach tomorrow s customers As financial institutions seek to thrive in a changing world, they have realized
A Case Study in Consolidation and Integration in the ITSM Space. Lionel Laratte itsmf Ottawa-Gatineau May 3, 2016
A Case Study in Consolidation and Integration in the ITSM Space Lionel Laratte itsmf Ottawa-Gatineau May 3, 2016 Introduction 2 Lionel Laratte Degrees & Certification BA Journalism MBA ITIL PMP Certified
Five Commandments for Successful COTS Package Testing
View point Five Commandments for Successful COTS Package Abstract Ineffective COTS implementation will cost you Adopting commercial off-the-shelf (COTS) products or packages like ERP, CRM, and HR management
View Point. The Enterprise QA Transformation Model. A solution to enhance an enterprises testing maturity. Abstract. www.infosys.
View Point The Enterprise QA Transformation Model A solution to enhance an enterprises testing maturity - Reghunath Balaraman, Aromal Mohan Abstract With the increasing acceptance of testing/qa as an independent
Data Virtualization A Potential Antidote for Big Data Growing Pains
perspective Data Virtualization A Potential Antidote for Big Data Growing Pains Atul Shrivastava Abstract Enterprises are already facing challenges around data consolidation, heterogeneity, quality, and
Top five lessons learned from enterprise hybrid cloud projects
Top five lessons learned from enterprise hybrid cloud projects Top performer highlights More than half of top performers give users access to selfservice provisioning across both private and public cloud
Sonata Managed Application Lifecycle Services
Sonata Managed Application Lifecycle Services Leveraging IT to Deliver Growth-Centric Business Transformation Make IT an Enabler of Your Business with the Right Partner In today s complex and ever-changing
SEM for successful campaign management
White paper SEM for successful campaign management Abstract In an era where digital marketing has taken precedence over conventional marketing methods, it becomes imperative for businesses to focus on
Digital Advertising and Accelerated Customer Service Strategies
perspective Digital Advertising and Accelerated Customer Service Strategies Karthik Ramachandran, Madhula Sathyamoorthy Abstract Digital advertising is an essential component of organizations marketing
Designing an Optimal Technology Landscape For Accounts Payable Transformation
perspective Designing an Optimal Technology Landscape For Accounts Payable Transformation - Rajagopal NVS Abstract Companies that leverage technology to automate their Accounts Payable (AP) function can
Development Approach for Customized Testing Tools - Selecting Testing Tools Efficiently
white paper Development Approach for Customized Testing Tools - Selecting Testing Tools Efficiently - Vaibhav Suneja Abstract At times, the testing process requires the use of customized tools along with
Loss Prevention Data Mining Using big data, predictive and prescriptive analytics to enpower loss prevention
White paper Loss Prevention Data Mining Using big data, predictive and prescriptive analytics to enpower loss prevention Abstract In the current economy where growth is stumpy and margins reduced, retailers
Outperform Financial Objectives and Enable Regulatory Compliance
SAP Brief Analytics s from SAP SAP s for Enterprise Performance Management Objectives Outperform Financial Objectives and Enable Regulatory Compliance Drive better decisions and streamline the close-to-disclose
White paper. Focus on value added services by network companies a paradigm shift. Rahul Kaushal, Ramakant Mittal
White paper Focus on value added services by network companies a paradigm shift Rahul Kaushal, Ramakant Mittal Introduction Network association is the most critical player in the payment card industry.
Evaluation Framework: To Build or to Buy CRM Software?
White paper Evaluation Framework: To Build or to Buy CRM Software? Abstract Creating new customers and managing loyalty of existing customers has become a key challenge for businesses in today s hyper-competitive
for Oil & Gas Industry
Wipro s Upstream Storage Solution for Oil & Gas Industry 1 www.wipro.com/industryresearch TABLE OF CONTENTS Executive summary 3 Business Appreciation of Upstream Storage Challenges...4 Wipro s Upstream
Moving from EAI to SOA An Infosys Perspective
Moving from EAI to SOA An Infosys Perspective Manas Kumar Sarkar Over years traditional Enterprise Application Integration (EAI) has provided its benefits in terms of solution re-use, application decoupling
WHITE PAPER. An Integrated Property & Guest Management System A hotel management software for the future delivered over the cloud
WHITE PAPER An Integrated & Guest A hotel management software for the future delivered over the cloud Traditionally, the hotel IT ecosystem has been a multifaceted but integrated set of IT systems that
Microsoft Dynamics CRM Solutions for Retail Banking
Performance Microsoft Dynamics CRM Solutions for Retail Banking White Paper Setting new standards that enable retail banks to attract, retain, and service customers with superior speed, efficiency, and
Enabling Innovation and Growth in Manufacturing Is Cloud computing the way forward?
perspective Enabling Innovation and Growth in Manufacturing Is Cloud computing the way forward? Balaji Venkataraman, Ashish Mehta Abstract Innovation is a critical component to differentiate an enterprise
Business Transformation Services Transform your processes. Transform your business.
Business Transformation Services Transform your processes. Transform your business. Do your processes help you achieve your business goals? Or are your processes actually starting to limit these goals?
Introduction. External Document 2015 Infosys Limited
Digital Building deeper consumer relationships through experience contextualization and personalization, analytics for insights-driven action, and digital program execution for superior ROI. Introduction
An Oracle White Paper. Enabling Agile and Intelligent Businesses
An Oracle White Paper Enabling Agile and Intelligent Businesses Disclaimer The following is intended to outline our general product direction. It is intended for information purposes only, and may not
Agenda. How Process & Decision Management Help to Increase Business Value? WebSphere Business Process Management
提 升 企 業 營 運 價 值 即 時 行 銷 及 時 調 校 企 業 體 質 高 效 優 化 Katrina Li WebSphere Client Technical Professional [email protected] Agenda How Process & Decision Management Help to Increase Business Value? WebSphere Business
perspective SOX Controls Driving Transformation of the Order-to-Cash Value Chain - Shyam R Rao
perspective SOX Controls Driving Transformation of the Order-to-Cash Value Chain - Shyam R Rao How do you view the prescriptive internal control norms in Section 404 of the Sarbanes-Oxley Act (SOX)? As
Manageability with BPM
Manageability with BPM Presenter Names: Thierry Hendrickx / Chris den Hoedt 2008 IBM Corporation Agenda What is BPM Managing Internal controls with BPM IBM s Vision to BPM 1 Government leaders know what
9 June 2015 Michael Stroh BCS CMSG Conference. Service Maps. From Server to Service Management
9 June 2015 Michael Stroh BCS CMSG Conference Service Maps From Server to Service Management Agenda What is a Service Map? The Benefits of Service Mapping Service Maps Help Business Services Manual and
SIMATIC IT Production Suite Answers for industry.
Driving Manufacturing Performance SIMATIC IT Production Suite Answers for industry. SIMATIC IT at the intersection of value creation processes With SIMATIC IT, Siemens is broadening the scope of MES. Plant
Integrated Sales and Operations Business Planning for Chemicals
Solution in Detail Chemicals Executive Summary Contact Us Integrated Sales and Operations Business Planning for Chemicals Navigating Business Volatility Navigating Volatility Anticipating Change Optimizing
Top 3 steps to a successful ERP implementation for M&A in manufacturing - a project management point of view
VIEW POINT Top 3 steps to a successful ERP implementation for M&A in manufacturing - a project management point of view Abstract The benefits of a merger and acquisition (M&A) can be great in various ways
Effective Data Governance
perspective Effective Data Governance Abstract Data governance is no more just another item that is good to talk about and nice to have, for global data management organizations. This PoV looks into why
Infosys Oil and Gas Practice
Infosys Oil and Gas Practice Legacy systems and technologies hamper production at unconventional oil and gas basins and inhibit productivity at conventional energy reserves. The steep cost of exploration,
Drive Performance and Growth with Scalable Solutions for Midsize Companies
SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business All-in-One s Objectives Drive Performance and Growth with Scalable s for Midsize Companies Manage every aspect of your business in
Realizing the Business Value of Master Data Management (MDM)
perspective Realizing the Business Value of Master Data Management (MDM) - Shashank Gadgil, Vineet Kulkarni Abstract Research shows that 40% of the anticipated value of all business initiatives is never
Case Study. Noiseless Transition Infosys enables T-Mobile UK to faster realise the benefits of outsourcing its Finance Directorate Functions.
Case Study Noiseless Transition Infosys enables T-Mobile UK to faster realise the benefits of outsourcing its Finance Directorate Functions Abstract Noiseless and on- time transition is essential to ensure
Capgemini BizLender 360 SM An Integrated Straight Through Processing Solution for Business Lending Origination
Capgemini BizLender 360 SM An Integrated Straight Through Processing Solution for Business Lending Origination Using technology and expertise to boost efficiency, enhance decision making, improve compliance,
Digital Marketing. Simplified. www.infosys.com/brandedge
Digital Marketing. Simplified. www.infosys.com/brandedge DIGITAL MARKETING PAIN POINTS Infosys research indicates that there are numerous barriers to effective management of digital marketing campaigns,
Business Service Management Links IT Services to Business Goals
WHITE PAPER: BUSINESS SERVICE MANAGEMENT Business Service Management Links IT Services to Business Goals JANUARY 2008 Sarah Meyer CA SOLUTIONS MARKETING Table of Contents Executive Summary SECTION 1 2
Business Process Management in Manufacturing: From Process to Value
Manufacturing the way we see it Business Process Management in Manufacturing: From Process to Value New Capgemini research shows how organizations can move to the next level of BPM maturity BPM can help
Standardization in the Outsourcing Industry
Standardization in the Outsourcing Industry November 2010 Outsourcing provides rapid business transformation and cost reductions through labor arbitrage and consolidation of business processes spread across
At the Heart of Connected Manufacturing
www.niit-tech.com At the Heart of Connected Manufacturing Transforming Manufacturing Operations to Drive Agility and Profitability The success of the new manufacturing network hinges on the agility of
WHITE PAPER. Test data management in software testing life cycle- Business need and benefits in functional, performance, and automation testing
WHITE PAPER Test data management in software testing life cycle- Business need and benefits in functional, performance, and automation testing -Praveen Bagare (Infosys) and Ruslan Desyatnikov (Citibank)
Electronic bank account management: Getting ahead, getting started
White paper Electronic bank account management: Getting ahead, getting started Abstract Electronic Bank Account Management (ebam) has made great strides since it was first introduced in the early 2000s.
IBM Software Integrated Service Management: Visibility. Control. Automation.
IBM Software Integrated Service Management: Visibility. Control. Automation. Enabling service innovation 2 Integrated Service Management: Visibility. Control. Automation. Every day, the world is becoming
Microsoft BizTalk Server: Spotlight on Cost Savings
Microsoft BizTalk Server: Spotlight on Cost Savings White Paper Published: March 2009 Abstract Faced with tough economic challenges, organizations across all industries need to reduce costs by maximizing
Increase business agility and accelerate PLM return on investment
Increase business agility and accelerate PLM return on investment White Paper Reducing risk and speeding time-to-value with a preconfigured IT infrastructure for PLM As product lifecycle management (PLM)
SharePoint Composites. Do-It-Yourself SharePoint solutions
SharePoint Composites Do-It-Yourself SharePoint solutions Executive Summary SharePoint Composites, the newest set of capabilities in Microsoft SharePoint Server 2010, enables do-it-yourself collaborative
INFORMATION CONNECTED
INFORMATION CONNECTED Cover Your Lending and Leasing Business from All Angles Oracle FLEXCUBE Lending and Leasing Define. Comply. Collect. Adapt. A Comprehensive Solution for All Your Lending Needs The
Siemens PLM Software. Energy and utilities. PLM solutions for tough industry challenges and sustained business growth. siemens.
Siemens PLM Software Energy and utilities PLM solutions for tough industry challenges and sustained business growth siemens.com/plm Global megatrends in energy Demographic change, resource scarcity and
IBM Software IBM Business Process Management Suite. Increase business agility with the IBM Business Process Management Suite
IBM Software IBM Business Process Management Suite Increase business agility with the IBM Business Process Management Suite 2 Increase business agility with the IBM Business Process Management Suite We
Streamline Processes and Gain Business Insights in the Cloud
SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business One Cloud Objectives Streamline Processes and Gain Business Insights in the Cloud Drive profitable growth affordably and without
Meeting the Pegasystems BPM Testing Challenge
Cognizant White Paper Meeting the Pegasystems BPM Testing Challenge Executive Summary Today's businesses not only must meet global competitive threats, but they also need to do so while complying with
Comprehensive Testing Services for Life Insurance Systems
Insurance the way we do it Comprehensive Testing Services for Life Insurance Systems Capgemini s testing services provide the framework and tools to drive significant improvements in quality and efficiency
