IPM Systems for Corporations. Lecorpio Lecorpio Enterprise v2.7. May 2014 HYPERION GLOBAL PARTNERS.

Transcription

1 Lecorpio Lecorpio Enterprise v2.7 IPM Systems for Corporations May 2014 HYPERION GLOBAL PARTNERS THREE SUGAR CREEK CENTER, STE 100 SUGAR LAND, TEXAS A T L A Nwww.hyperiongp.com T A C H I C A G O D A L L A S H O U S T O N L O S A N G E L E S M I A M I N E W Y O R K WAS H I N G T O N

2 Statement on Independence Hyperion Research is an independent market research organization. Hyperion Research is not affiliated, financially or otherwise, with any vendor or solution provider it covers. Hyperion Research maintains full editorial independence over all research reports, research findings and other analyst work product. Our research coverage is based on a vendor s significance in the market and the interests of our clients, without regard to whether the vendor is a Hyperion Research client. Hyperion Research and Hyperion Global Partners may work with clients to select and/or implement solutions covered in our research. Such work is always on behalf of the client and is paid for directly by the client. No remuneration of any kind is received by Hyperion Research or Hyperion Global Partners from vendors related to selections, implementations or other consulting services provided to clients. Opinion and Confidential Information This report and other information published by Hyperion Research represents the opinions of Hyperion Research and/or Hyperion Global Partners. Errors or inaccuracies may exist. Vendor-related information may or may not come directly from the vendor itself. Reports are often the result of compiling information from multiple sources. We disclaim all warranties as to the accuracy, completeness or adequacy of such information, and accept no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice. All fact-based information presented in our research is believed to be non-confidential. To the extent we have access to such information, we attempt to be diligent stewards of confidential, proprietary and/or sensitive information. Terms of Use This report is written and produced by Hyperion Research, a unit of Hyperion Global Partners, LLC. This report is provided under controlled distribution and is not generally available to the public. No redistribution, sharing or reuse, either in whole or part, is allowed without written permission. In exchange for receiving this report, whether paid or free, you acknowledge and agree to these Terms of Use. Copyright 2014, Hyperion Global Partners, LLC All Rights Reserved Subject to Limited Access and Distribution Used with the permission of Hyperion Research:

3 Table of Contents Introduction and Project Definition... 2 Research Process and Evaluation Methodology... 2 Key Solution Components for IPM Solutions... 6 The Vendor Landscape Market Participant Vendors Advanced IPM Solution Vendors Lecorpio Lecorpio Enterprise V Guiding Principles for Selecting and Implementing IPM Systems Additional Information About Hyperion Research About Lecorpio IPM Systems for Corporations Used with the permission of Hyperion Research: i

4 Introduction and Project Definition The discipline of intellectual property management ( IPM ) continues to mature as a management priority for innovation- and brand-driven companies. As intellectual property owners continuously seek ways to improve their IPM strategies, processes and organizations, the need for increasingly capable technology systems becomes an important enabling tool. Accordingly, companies are demanding sophisticated IPM applications that provide both depth and breadth of features and capabilities. Equally important, companies expect their software providers to offer implementation and support services that demonstrate both experience in the subject matter and technical savvy. This MarketView Report provides a comprehensive review of the IPM software market for Corporate Intellectual Property Departments. The focus of this report is on end-to-end IPM lifecycle systems. While docketing is a critical aspect, our review focuses on those solutions that do more than just docketing. In studying and assessing the solution landscape, we encourage clients to use this report to gain a perspective on the market and to develop an informed starting point for evaluating their specific and unique solution options. The project covers the following areas: Trends in the solution market Key solution components expected from leading solutions Identification of vendors in the solution area Review and assessment of advanced vendors Guiding principles for selecting and implementing solutions Research Process and Evaluation Methodology Our research process uses a structured approach that includes both primary and secondary sources. We use publicly available information as well as proprietary research developed through our work with corporate law departments, law firms, software vendors and industry thought leaders. These resources are used to both develop our perspectives on the market and to evaluate vendors. Our market research starts with a comprehensive survey to identify all vendors in the solution area. The initial vendor pool is constructed from market research, including our vendor database, internet-based research, industry trade surveys, our own market experience and our clients. All identified vendors are initially screened for inclusion in our MarketView report based on their fit to our project objectives and the following core capabilities: 2

5 At least minimum coverage for recording types of inventions, patents and trademarks Electronic invention management process Patent and / or trademark prosecution ("docketing") Portfolio management Agreement and / or license management Conflicts management Trade secret management Trademark clearance management Domain name management Open source management Other IP matter management Financial tracking Advanced reporting and analytics Based on our initial screening, vendors are determined to fit within either the Market Participant group or the Advanced Solution group: A Market Participant vendor provides capabilities in the solution area, with a focus on specific aspects of the solution or serving a sub-section of the market; the vendor may be a relatively new entry to the market, or has not yet established a significant market position. An Advanced Solution vendor demonstrates significant strength in both product functionality and overall solution capabilities; meets or exceeds all Key Solution Components; has a strong record of client satisfaction and market share; provides a consistent flow of valuable enhancements; has a highly regarded management team and organization; and has demonstrated financial stability. For each Advanced Solution vendor, we engage in a more in-depth and detailed evaluation using our proprietary evaluation methodology the VendorView Evaluation. We collect information both directly from the vendor and from secondary sources. This includes publicly available marketing materials, presentations and other information. We also offer vendors an opportunity to provide us information directly about their company and their products and services through our Vendor Briefing Process. Vendors submit answers to a written questionnaire and provide our analysts with a live presentation including product demonstrations. We also interview reference clients to gain perspective on customer satisfaction. We do not use or include confidential information as part of our evaluation process. We independently verify and corroborate vendor information wherever possible. To maintain objectivity, vendors do not directly contribute or have review rights to their evaluation or the evaluations of their peers. Based on our collected information, we rate each vendor. Our rating considers both the product and vendor s capabilities in eight (8) key areas, using a 10-point scale in each category. IPM Systems for Corporations Used with the permission of Hyperion Research: 3

6 Fig1. VendorView Evaluation Criteria RATING CATEGORY Product Features Product Usability Product Maturity Technology Implementation Maintenance Company Viability CRITERIA Support for Key Solution Components Perceived quality and refinement of features Differentiated feature(s) vs. other solutions Support for unique needs of the market Adherence to UX design principles Efficiency of navigation Alignment with unique legal user expectations Maturity and completeness of features Stability and robustness of application Enhancement roadmap and history Technology platform standards Flexibility Robustness and scalability Development methodology Implementation approach and credentials Training Specific legal market experience and knowledge Relative implementation costs Hosting infrastructure (technology, security, process) Maintenance program and approach Maintenance costs Support program and approach Relative support costs Legal market position and strength Specific viability and relevance in the legal market Business model aligned to legal market Organization size Financial position and stability Long-term business prospects 4

7 RATING CATEGORY Market Vision CRITERIA Demonstrated thought leadership Focus on the legal market Legal market industry participation Competitive differentiation The product-related aspects of our VendorView Evaluation are based on a standard set of features and capabilities identified as Key Solution Components ( KSCs ). We develop our KSCs based on a set of use cases, and on best-practice features and capabilities expected from leading software products in the solution area. The KSCs provide a consistent set of functional criteria by which we evaluate and compare vendors. The KSCs also provide a starting point for clients to develop their own requirements and selection criteria. The VendorView Evaluation also offers our perspectives on what differentiates each Advanced Solution vendor in the marketplace. This includes our views on the strengths and cautions that we feel are important points of consideration for the vendor. Cautions are not necessarily considered negative, but may represent areas where companies are well advised to explore and understand the vendor s capabilities and fit. As appropriate, we may also recognize certain notable capabilities or features as Market Leader or Highly Innovative: The Market Leader designation recognizes capabilities that are highly differentiated in the market, which clients have reported surpass expectations in delivering a highvalue solution. The Market Leader designation applies to truly superior features that are well established and proven, and which are considered game changers in the value of the solution. The Highly Innovative designation recognizes capabilities that are significantly novel in the solution market. A Highly Innovative feature is one-of-a-kind in its design, approach and/or utility. Often, the feature has been more recently introduced to the market and is likely to be adopted by competitors. A Highly Innovative feature may be specialized in a narrow or specific use, or may be a broad approach that spans the solution (e.g., the user-interface design). Finally, for each vendor evaluation, our findings and opinions are based on market expectations and the vendor s relative capabilities in the overall peer group of solutions being evaluated. Importantly, our evaluation looks at general, cross-industry capabilities, and gives special consideration to a solution s specific capabilities in the legal industry. Clients are encouraged to consider their own particular needs and requirements when evaluating their solution options, whether a given vendor is identified as a Market Participant or an Advanced Solution. Also, some vendors may be covered in other research segments and reports, and their evaluations may be significantly different in those contexts. IPM Systems for Corporations Used with the permission of Hyperion Research: 5

8 Key Solution Components for IPM Solutions Corporate IP departments require a broad and integrated set of capabilities that span the IPM lifecycle. The following Key Solution Components ( KSCs") are considered fundamental requirements of a viable IPM solution. We use these KSC criteria as part of our Vendor Briefing process, along with our VendorView evaluation methodology. The KSCs should be considered minimum capabilities and not exhaustive. Today s IPM systems are significantly more advanced than their predecessors, both in terms of their functionality and technology architecture. At a minimum, today s IPM systems must be Web-based or browser-deployed, and developed with coding practices in line with enterprise-class software. The use of service-oriented architecture, the availability of open-apis and feature-rich user interfaces are also increasingly becoming industry standard. Finally, Software-as-a-Service (SaaS) and externally hosted models are beginning to emerge as legitimate business models. We advise our clients conducting their own IPM vendor evaluations to use our Key Solution Components as a starting point for developing their own requirements and selection criteria based on their business needs. Fig.6 Key Solution Components for IPM Systems AREA Manage Major Intellectual Property Record Types DESCRIPTION Inventions Patents Trade Secrets Trademarks Trademark Searches Domain Names Agreements Open Source Copyrights Licenses and Other Agreements Conflicts/Disputes General Matters 6

9 AREA Automated Invention Disclosure Process Docketing Trademark Search and Clearance Management Portfolio Management DESCRIPTION Online, paperless submission of invention disclosures Inventor collaboration Disclosure workflow and routing Patent Review Board (PRB) management Scoring and categorizing Filing strategy, planning and decision Seamless flow to the prep and prosecution process Support docketing for all record types Automated task creation and task closure Notification and alerts to assignments and due dates Assignment of tasks to specific user Docket calendar management (individual and group) PAIR, EFS and other PTO interfaces and data access Country law updates for all jurisdictions Client configured rules PTO forms Track search and clearance projects Multiple country searches Save search-related documents Manage search tasks Interface to third-party search services Strategic planning Categorization and classification of assets Asset mapping Record-to-record linkages and relationships Analysis project management Third-party data Advanced graphical reporting IPM Systems for Corporations Used with the permission of Hyperion Research: 7

10 AREA Licensing and Other Agreements Financial Tracking and Electronic Billing (E-Billing) Maintenance Fee and Renewal Management Outside Counsel and Partner Management Searching DESCRIPTION Support licensing process (both in / out licensing) Royalty tracking Integration to enterprise financial systems Automated agreement tracking Support all agreement types Business client access to agreements Scanned and archived executed agreements Track both budget and actual costs Use of standard charge codes; UTBM / LEDES Financial reporting on case-by-case and roll-up bases Invoice review workflow Native E-Billing or integrate to third-party E-Billing solutions Support patent and trademark renewal process Automated decision-reporting and workflow Financial tracking of fees and costs Integration to payment services Outside counsel access Support accounts for multiple firms Custom rule sets for each firm Special fields related to outside-counsel management Performance reporting of outside-counsel work Combine multiple fields to search Advanced query building Full-text searching Document-attachment searching Saved searches Natural-language or conceptual searching 8

11 AREA DESCRIPTION Reporting Document Management Automation and Efficiency Usability Flexible reporting toolset Ad hoc report builder for users Open-reporting model for custom client reports Easy export to Excel Graphical and advanced presentation formats Electronic-document retention Support any file type Document creation and approval workflow Templates and document creation integration (Outlook / Lotus Notes) Integrate to third-party Document Management Systems (DMS) Configurable workflow Task assignment, tracking and auto-notifications Batch or bulk update of records Data-upload from external data source Contact and organization management User collaboration Outside-counsel access and collaboration Single sign-on Personalized views Industry-standard user-interface principles Type ahead and easy-to-use controls Minimal clicks to perform common tasks Screen design and label consistency Field-label configuration and control (on / off) Internationalization / localization IPM Systems for Corporations Used with the permission of Hyperion Research: 9

12 AREA DESCRIPTION Technology Web-based technology (e.g., Java or.net) Enterprise-class database (e.g., Oracle, SQL Server) Use on any browser type (e.g., IE, Chrome, Firefox, Safari) Service-oriented architecture Standard API development Industry-standard development tools and processes 10

13 The Vendor Landscape The IPM market is well-populated with a broad mix of vendors. We continuously monitor the market for new and emerging solutions. Over the course of our research, we have identified well over 30 solutions with some relevance to managing intellectual property. These include solutions in related or ancillary areas, such as patent or trademark content, search and analysis. Vendors not included in this report may be covered in other Hyperion Research segments. For this 2014 MarketView Report, we focus our analysis on 27 specific products. Of these, 17 products meet a limited set of the Key Solution Components. These vendors are identified as Market Participants. While not covered in-depth here, we may cover a Market Participant vendor in our other research projects. The remaining 10 products meet or exceed our Key Solution Component criteria, and they are reviewed as Advanced IPM Solution vendors using our VendorView Evaluation process. Market Participant Vendors Market Participant products met our project definition and are considered to provide at least basic capabilities within our Key Solution Components. These vendors may be considered viable solutions for special or niche applications. The following vendors have been identified as Market Participants: VENDOR PRODUCT(S) ADDITIONAL INFORMATION Brugmann Software GmbH PatOrg Suite Cardinal IP, Inc. IP Project Control Computer Packages, Inc. CPA Global, Ltd. Client Server Web Version First to File Patrawin Enterprise GSI Office Management, GmbH WINPAT Innovation Asset Group, Inc. Decipher IPOnline, Ltd. WebTMS Knowledge Sharing Systems, Inc. KSS TechTracS KITS IPM Systems for Corporations Used with the permission of Hyperion Research: 11

14 VENDOR PRODUCT(S) ADDITIONAL INFORMATION Mind Matters, Inc. Innovator NetDocket, Inc. NetDocket OPSolutions, Inc. Pattsy Pattsy WAVE Patev Web Services, GmbH IPwebS Patrix, AB Patricia V5 Advanced IPM Solution Vendors Of the 27 products, 10 are considered Advanced IPM Solutions, based on our assessment that they provide all or substantially all of our Key Solution Components and are viable businesses able to meet the expectations of our clients. The Advanced IPM Solutions are each considered highly credible solutions for integrated IP Management. We encourage clients to consider their specific needs and requirements when planning their vendor evaluation process. The following vendors have been identified as Advanced Solutions in the area of IPM Systems for Corporations (listed alphabetically): VENDOR PRODUCT(S) ADDITIONAL INFORMATION Anaqua, Inc. CPA Global, Ltd. Anaqua Enterprise Anaqua Express FoundationIP Ipendo Memotech Dennemeyer SA DIAMS iq Ipfolio, Inc. IPFolio Lecorpio, Inc. Lecorpio Enterprise Thomson Reuters, Inc. IP Manager Unycom GmbH IPMS 12

15 Lecorpio Lecorpio Enterprise V2.7 Lecorpio is based in Fremont, CA with additional client services and product development offices in Utah and India. Lecorpio was founded in 2005, and is recognized as a leading provider of enterprise intellectual asset management solutions. Lecorpio s clients include some of the world s most highly regarded intellectual property owners. Lecorpio Enterprise V2.7 is a corporate IPM solution that provides a full suite of IPM modules. The Enterprise solution is particularly designed for mid- to large-sized organizations requiring a more sophisticated, flexible and secure solution. The system is primarily offered as a cloud-based, hosted solution. From a functional perspective, the Lecorpio Enterprise system supports inventions (including electronic submission and review), patents, trademarks, domain names, copyrights, IP transactions, IP acquisitions, disputes, open source management, licensing management, contract management, spend management and e-billing, entity management and general matter management. For core docketing, the system uses a template-based model that provides full international country law support for patents, trademarks and designs, as well as client-defined rules. The docketing includes specifically defined workflows that ensure compliance for dates, notifications, assignments and related PTO forms. In addition to core docketing, the platform also provides a configurable workflow engine that enables organizations to automate any business process across all modules, increasing productivity for internal and external stakeholders. Within each core module, the system offers a variety of tools for managing documents, references, annuities and renewals, budgets and actual costs and related records. The application suite also provides powerful capabilities that work across all of the modules, including comprehensive searching, collaborative and interactive reporting and advanced analytics, user-specific dashboards and notifications. The Web-based application is compatible with any major browser (e.g., IE, Chrome, Safari and Firefox); as well as mobile browsers on smartphones and tablets. Personalization enables users to configure their own workspaces, including a user-defined stream capability for monitoring matter activity, a configurable calendar-based activity view and a new mobility layer that enables custom workflows to be defined exclusively for mobile devices. The Lecorpio application suite provides a comprehensive set of visual analytics tools to drive better business decisions at every stage of the process. These analytics includes 160+ key performance metrics (KPIs), heat map and family-tree mapping. Heat maps provide a graphical look at the data and performance against corporate goals, giving customers the ability to optimize their entire IP supply chain. The family tree feature provides a visual presentation of all related matters and their relationships as well as easy navigation to explore each matter in further detail. Client-specific analytics, combined with consolidated benchmark data, provide valuable insights beyond the matter level. IPM Systems for Corporations Used with the permission of Hyperion Research: 13

16 From a deployment perspective, the Lecorpio system is designed for flexibility, allowing organizations to configure and custom-tailor their system. Lecorpio modules utilize a powerful platform that defines all business logic in a data dictionary. This unique approach allows for maximum configurability with no coding required to customize the data elements, user interface, workflow and integration. It also allows customers to easily maintain their enhancements when they upgrade to the latest release. The Lecorpio application suite has extensive user-interface configurability (including internationalization/localization). Of particular note, it provides an integrated workflow engine to automate complex processes involving many different people both inside and outside the organization. It also provides an integration engine to allow seamless automated integrations between Lecorpio and other enterprise applications using batch and real-time interfaces. The security layer provides a robust approach to authentication and authorization down to the group and user level and includes compatibility with a range of SSO environments (SAML, Open ID and POST), as well as full integration with Active Directory and LDAP. From a technology perspective, the Lecorpio application suite is built on AJAX, JQuery, XSLT and Microsoft.NET framework. Users access the system through a Web browser; supported platforms include Microsoft Internet Explorer 7+, Mozilla Firefox, Google Chrome, and Apple Safari. Importantly, the application has also been designed for efficient access through mobile devices using both the standard Web interface, as well as a customizable interface for designing specific mobile workflows. Data protection is supported via both file / disk level encryption using BitLocker and database encryption via Transparent Data Encryption (TDE). For implementation, the Lecorpio application suite is typically deployed in the Lecorpio cloud environment, but Lecorpio also offers an on-premise option. Lecorpio provides a comprehensive set of support services for all aspects of implementation and on-going customer needs though its Client Services group to assist clients in managing installation, configuration, data conversion, testing and training. The Lecorpio application suite is particularly well-suited to companies that are seeking a full lifecycle solution, with sophisticated capabilities and flexibility to configure and integrate into their environment. Generally, companies should expect the deployment of Lecorpio to involve a structured project; however, the solution does support a streamlined deployment. Training is also available through self-service online, Web-based and in-person sessions. Customers can also take advantage of a broad set of UI-accessed configuration tools for both initial setup and ongoing system maintenance if they prefer to do some of the work in-house. Pricing for the Lecorpio application suite is subscription-based on fees determined by the scope of the functionality required. All setup and implementation services, including data conversion, configuration and training count as additional costs. Lecorpio provides ongoing system administration, technical support and maintenance as part of the annual subscription. This includes upgrades, quarterly country law updates and ongoing technical support. Clients should expect to require some level of their own administration resources in order to manage the system. 14

17 Company Background AREA DESCRIPTION Company Name Office Locations Product Development Location(s) Lecorpio, LLC HQ: Fremont, CA; Service Delivery: Fremont, CA & Sandy, UT Fremont, CA; Sandy, UT, India No. Employees Software 20+ No. Employees Customer Support Included in Implementation below No. Employees Implementation 20+ No. Software Clients 40+ Product and Technology Background AREA DESCRIPTION Product Name- Version Lecorpio Version 2.7 Release History Next Release (Date and Features ) Product Development Approach Modules and Core Functions Published roadmap and consistent enhancement release schedule Release 2.8 Q Rolling one-year roadmap priority list validated with customers at Collaborate User Conference; client-determined enhancements and customizations productized in the base system Home Dashboard Page Invention Disclosure Management Patent Management Trademark Management IP Transactions Management Open Source Management Licensing and Contract Management E-Billing and Spend Management Entity Management General Matter Management IPM Systems for Corporations Used with the permission of Hyperion Research: 15

18 AREA Other Highlighted Features Award Management DESCRIPTION Workflow reviews, decision-making and prosecution processes Invention submission, patent review board and approval workflow File history with comprehensive prosecution templates Outside counsel / agent access and collaboration Budgeting / Cost Tracking Workflows engine with form creator PTO integration including data validation Integrated electronic file storage; integration to DMS Quarterly country law updates Advanced interactive reporting and analytics tool Data Validation Annuity Manager Outlook Integration Bulk-loading of prior-art references Portfolio classification Patent family visualization Workspace-based collaboration environment Technology Stack Networking:.NET 4.5+ Platform: Microsoft Windows Server 2003 and 2012 Data Center; IIS 7+ Database: Microsoft SQL Server 2005/2008/2012 or Oracle 11g Browser agnostic System Location Interfaces Security model and technology Either in-house or third party hosted (through vendor hosting partner) Support internal authentication and federated authentication. Federated authentication includes Single Signed On (SAML 1.1, 2.0) and OpenID. Web Services architecture; open API Integrates with major annuity providers 128-bit SSL; User-level security via role and group-based model; complete record-level security for named users. Applications tested to OWASP standards. Data are encrypted at rest both at file / disk and database level (TDE) and in motion. Both offline and onsite backup are included. 16

19 AREA Other technology highlights Certifications or Other Accreditation DESCRIPTION Architecture specifically designed to preserve configurations during future upgrades SSAE 16 SOC 2 Hosting environment; Safe Harbor License Model and Implementation Services AREA License Model License Based On Maintenance Fees Hosting Options Customer Support Implementation Services Data Conversion User Training DESCRIPTION Subscription license (Hosted or On-Premise options): Annual subscription; maintenance included Modules Included in subscription High availability and redundant on-demand infrastructure that is hosted by Lecorpio s partner, Rackspace, in a SOC-1 Type 2 Data Center with an active back-up site in a separate geographic location. No additional fees (included in subscription); support includes online support portal, and live phone helpdesk Full implementation; project management; business configuration; interfaces; data conversion; training; other. Internally developed conversion coding; proprietary tools; software also provides data-upload tools available for clients to upload data Training programs are developed during the project-planning phase to determine customer s needs; Lecorpio provides basic and admin training during the implementation as train-the-trainer approach or provide all training including general user training and roll-out assistance; training may be on-site or remote. Additional training is available for fee. IPM Systems for Corporations Used with the permission of Hyperion Research: 17

20 VendorView Evaluation The latest release of Lecorpio continues its reliable flow of enhancements, addressing the requests of its clients as well as developing innovative approaches for advanced IPM. Lecorpio s enterprise cloudbased deployment model enables its clients to quickly benefit from new features without business disruption or IT risk a significant value toward their return on investment. From a user-interface perspective, the system has received a significant redesign based on the latest UX user-interaction principles and technologies. User personalization is a core element, allowing dashboards, list controls and other layouts to be custom configured. UI performance has also been a focus, with responsiveness greatly improved. In prosecution, Lecorpio has built upon its unique and highly effective template-based docketing model, adding enhancements that simplify data entry, provide logical due-date management and ensure docket validation (e.g., dual entry.) Country law coverage once cited as a caution has been addressed with the creation of a dedicated country law research team and a formal country law ombudsman through retained outside counsel. Integration with PTOs is a focus area with full PAIR file wrapper download available, and future releases providing auditing and batch updating. Lecorpio has also improved its trademark-specific features, including support for trademark searches workflow and global trademark prosecution. Special modules to manage anti-counterfeiting and enforcement are also notable. Given its sophisticated client base, Lecorpio has developed a strong portfolio management feature set. A configurable workflow engine, used extensively by Lecorpio clients, enables automation of any IPM process. An enhanced business intelligence (BI) analytics module has also been introduced, which provides both dashboard and graphical drill-down reports. While not yet widely adopted, Lecorpio has been ahead of the curve in providing social-based collaboration tools integrated into both portfolio management and prosecution processes. In addition to product improvements, Lecorpio has made significant investment in its implementation and support services. Lecorpio s professional services groups combines industry knowledge and technical acumen to achieve success with even the most demanding IPM organizations. Use of the Agile methodology and pre-defined templates has significantly reduced the implementation timeframe, while increasingly quality. Finally, from a business perspective, Lecorprio has made significant progress in transitioning from a start-up to mature market leader. The quality and breadth of the management team has improved all aspects of the company including strategic vision, operations, marketing, sales and professional services. With strong business growth, experienced management, and an additional capital investment (February 2014), Lecorpio is one of the strongest IPM solution providers in the market. 18

21 In our assessment of Lecorpio, the following capabilities have been awarded special recognition: RECOGNITION FEATURE User Interface: Advanced UX architecture and design provide flexibility, usability and excellent UI performance Prosecution Docketing: Unique template-based prosecution, together with workflow, forms and data validation, provide high-quality docketing IPM Business Intelligence: New data analytics engine enables multi-dimensional reporting and graphical dashboards Social Collaboration: Integrated collaboration tools provide advanced information-sharing and project management The following is our review of Lecorpio solution according to our VendorView TM criteria: LECORPIO LECORPIO Product Features Product Maturity Implementation IPM Systems for Corporations Used with the permission of Hyperion Research: 19

22 CATEGORY RATING (1-10) EVALUATION NOTES Product Features 9 Full suite of IPM modules for enterprise IP organizations Advanced features for more sophisticated requirements Homepage with dashboard and user personalization Unique docketing workflow and task management Client configurable workflow to manage IPM and related processes New advanced Business Intelligence for IPM analytics Unique and innovative social collaboration Product Usability 8 Redesigned user interface with strong use of UX technology User personalization of screens and information Highly responsive UI performance Browser agnostic Support for mobility Product Maturity 8 Provides comprehensive feature set Consistent flow of enhancements and new features Stable platform with enterprise performance and scalability Technology 8 Microsoft technology stack; Microsoft.NET Service Oriented Architecture Exceeds industry standards for infrastructure and security Standard APIs and interface architecture Focus on security (both in transit and at rest) Implementation 9 Hosted / SaaS model supports efficient deployment Well-developed configuration tools and templates IPM experienced professional services team Investment in resources critical given growing customer base Maintenance and Support 8 Annual maintenance and support provided Live helpdesk support Recent investment significantly improves capabilities Hosted model is significant value to clients 20

23 CATEGORY RATING (1-10) EVALUATION NOTES Company Viability 8 Notable customer base of innovator IPM companies Subscription revenue model with consistent revenue stream Software model excludes payment services New management continues to strengthen business Vision 8 Demonstrated thought leadership and IPM innovation Strong alignment and execution to meet corporate IP needs Consistent enhancements aligned to market needs Less well-articulated strategy for mid-market and expanded services IPM Systems for Corporations Used with the permission of Hyperion Research: 21

24 Guiding Principles for Selecting and Implementing IPM Systems The review and selection of vendor partners can be a complex and time-consuming task. We recommend that clients consider the product's features and capabilities, as well as the company's strengths, in their selection process. Clients should use a comprehensive set of criteria to determine their best vendorpartner fit. These criteria should include the vendor's existing features, future product roadmap, company stability, ease of deployment and user adoption success. To assist our clients in their IPM system selection process, we have developed the following guiding principles: Start with a well-defined set of user needs and requirements - In reviewing the IPM market, we encourage clients to use our Key Solution Components. These should be considered a minimum set of capabilities and a starting point for developing the client's specific list. We find that many IPM selection projects lack the understanding of business processes and requirements, in sufficient detail, which are required for a successful vendor selection. Understand the vendor's licensing model and pricing - Purchasing software involves a number of important, interrelated considerations: license type, usage scope, maintenance and support, installation location and license-fee calculation are all critical dimensions of the software purchase. We find a range of practices amongst vendors in the IPM software market. While no model is inherently advantaged or disadvantaged, licensee-purchasers are well advised to understand their vendor's approach and how this might impact their business objectives. Closely scrutinize vendor references - The IPM market is covered by many vendors. Company size (large or small) and market reputation (good or bad) may be considerations but should not replace direct client references. References will provide added perspective, and should allow for clients to ask questions and gain better understanding of experience in working with the vendor. Review the vendor's business plan and financial condition - The IPM market is accurately considered a niche area. Unlike other technology areas--such as ERP, CRM and financial systems- -that are dominated by the likes of Microsoft, Oracle and SAP, the IPM market vendors are comparatively small. Those products operated within large companies may nonetheless be businesses of relatively comparable size to standalone IPM vendors. Clients should ask for specific financial plans regarding the IPM software business, including revenue and R&D investment. Understand product development approach and history - While current features are important, your vendor relationship will be long term. Clients should consider the roadmap for new features and the vendor's history of new releases and its on-time record. Clients should also understand the process for defining enhancements and how they are made available. Importantly, clients should understand whether new enhancements are included as part of their license or support agreement. 22

25 Evaluate implementation capabilities and options - The success of a new system is correlates directly to the success of its implementation and user adoption. While features drive product selection, the vendor's demonstrated experience and success in implementation is a critical consideration. This includes setup, infrastructure, configuration, data conversion and training. Clients should be open to considering in-house implementation (it may be a red flag if a vendor will not allow a client's internal resources for implementation) or the use of an external implementation consultant. No other category of technology is more manifest in its configuration of the processes that drive it it is critical that implementation activities focus on the use of the system at least as equally on the installation of the system. IPM Systems for Corporations Used with the permission of Hyperion Research: 23

26 Additional Information For additional information, visit Hyperion Research at or About Hyperion Research Hyperion Research is the legal industry's premier source of independent market research and advisory services. We provide unparalleled insight to the leading trends in legal strategy, operations, and technology. We work with law departments, law firms and other legal service organizations to make intelligent, fact based decisions about how to improve their operational performance. We also work with solution providers, including software vendors, professional service groups and consultants, to better understand the latest market trends and the needs of their customers. For more information, visit About Lecorpio Lecorpio, the leader in IP management and analytics solutions, helps innovative companies quickly turn ideas into assets. The enterprise-class suite of applications spans the entire IP supply chain, including invention disclosure management, patent and trademark management, e-billing, licensing management and general matters management. The platform includes powerful workflow capabilities that easily configure to a company s business process, and includes an IP dashboard with over 160 KPI s. With over 500,000 users worldwide, Lecorpio is used by 13 of the top 100 most active US patent filers, including well-known innovators like Analog Devices, NEC, NetApp, Praxair and RF Micro Devices. For more information visit: 24