Data Hosting solutions

Transcription

1 Data Hosting solutions

2 Your data hosting partner Our group structure offers scale and reach which, coupled with the robust relationships we have with international connectivity providers, gives you the assurance that we can provide whatever you want, wherever you want. State of the art connectivity delivers the latest levels of reliability, robustness and resilience, so that whatever the size and geography of your business, we mirror your goals and work with you to help you grow as your business develops and changes. Your data centre partner We understand that the data centre is the heart of your business, storing, securing and globally distributing your products and services to markets, customers or players at the highest possible speed and quality of service. We ve invested over $20m in award-winning, enterprise-class data centres which focus on security, resilience and performance. Appropriate for firms of all sizes and sectors - from financial services to e-gaming - our data centres provide the perfect environment to deliver high quality services to online operators and service providers. Managed 24x7x365, we guarantee high availability at all times, ensuring your operations are in the safest hands providing your customers or end users with the best possible online experience. Your network partner We ve experience of providing world-class, high availability connectivity to people and companies across the globe. Our expertise in network design and service management is used across all of the networks and data centres that secure your servers, the heart of your business; keeping you and your customers safely connected and available, 24/7/365. The Internet is your route to market, your online customers demand millisecond data transmission and your competition is only a mouse click away. We understand this means data centres are time-critical environments and are committed to making sure your business is a success by providing 24/7 operational excellence.

3 Global network reach Sure International is part of the global telecoms company Batelco Group, a leading provider of communications products and services across 16 jurisdictions including the Middle East and North Africa. Europe, the US and Asia with multiple protection paths and diverse routing options. It provides a widely distributed, resilient platform leaving customers services effectively protected against unexpected events. Dublin IOM Manchester Amsterdam Our Core Network loop spanning the Channel Islands and Isle of Man links in to a gobal On-Net Partner Core Network, an international highspeed transmission backbone. This global, highspeed network has 30 nodes linking major cities in Although we re a global firm, we specialise in delivering services to and from offshore islands, and are at the forefront in the deliver of offshore data centre services. New York USA Porthcurno London rest EMEA Qutar Saudi Arabia Bahrain UAE Hong Kong EMEA San Jose Kuwait Oman USA Iraq Iran Washington Paris rest EMEA Egypt India Australia Isle of Man Carribean USA Lanion Key Channel Islands and Isle of Man Core Network loop Middle East & North Africa Core Network Loop Global On-Net Partner Core Network (CDN) Director Nodes Egypt Yemen Ascension Island Jordan Kuwait Falkland Islands Saint Helena Saudi Arabia Diego Garcia Maldives

4 Layer 1 High availability undersea fibre network We operate a high capacity, high availability carrier-class undersea cable network upon which Layer 2 and Layer 3 private circuit and IP networks are separately deployed. This fibre network is wholly owned and managed by us, providing high levels of resilience and access to high capacity global fibre networks. The network is carried out of via four diverse routes which meet multiple PoPs in, France and the UK, guaranteeing resilience to and from the Channel Islands. Sure is unique amongst offshore telcos because we operate multiple principal transit nodes on the World Wide Global Mesh Network. This network regularly carries US to EU traffic, in excess of 100Gbps over 80 x 10Gbps transatlantic fibre routes. Layer 2 Private circuit network Built upon our highly resilient undersea fibre network We offer high availability layer 2 global connectivity solutions that include point-to-point or point-to-multipoint services. The network also provides a variety of connectivity types including Synchronous Digital Hierarchy (SDH), Ethernet or Multi Packet Label Switching (MPLS). Our network s Carrier Class MPLS core is deployed using dedicated Alcatel Lucent hardware that is completely separate to our Core Cisco IP network. This multi-layer, multi-vendor separation of IP and private circuit networks ensures greater segregation and that the highest possible levels of resilience, security and availability are achieved for our clients front end and back end IT systems. Our secure private circuits provide resilience through diversely routed STM 64 (10Gb) circuits and guarantee low-latency, low packet loss and minimal jitter. All our circuits can be monitored and supported 24/7/365 by our network operations centre (NOC), which ensures any problems are identified and resolved in the shortest possible time. Layer 3 High availability IP core The Core IP network is ideally suited to firms for whom maintaining high quality internet connectivity is critical and guaranteed levels of performance and resilience are essential. This Core IP network guarantees % high availability of IP connectivity (taking account of planned outages and DDoS attacks). The network has been designed to guarantee high quality performance, with design specifications that include up to 40Gb of capacity, minimal latency (<20ms), minimal packet loss (<0.03%) and minimal jitter (<10ms) between your data centre equipment and the edge of our network. Your users first Crucially, we ve designed our Core network to specifically maintain your customers user experience when there is disruption on the internet or at the IP layer. We ve implemented the latest Pre-fix Independent Convergence (PIC) technology to ensure that your traffic recovers from any Internet network failure within 50 milliseconds, too fast to be noticed. This avoids border gateway protocol (BGP) issues and eliminates the associated multi-minute re-convergence downtimes experienced on traditional ISP networks. The IP core is also engineered to enable rapid core upgrades and the integration of more IP transit fibre links from additional public and private Tier 1 IP transit services, so capacity, reach and quality of service is never an issue for Sure customers.

5 Our people We know that the best data centres and networks need the best people. Our highly skilled team of data centre and IP engineers provide the highest levels of customer service and offer onsite support 24/7/365. Data centre security Our data centres are highly secure compounds manned around the clock. All access points have CCTV surveillance, video recording and high-security internal and external locks. Access is limited to authorised personnel only and twofactor electronic security access is standard. All CCTV systems provide 24/7 high resolution monitoring and intelligent, event-based alarm activation. Network management Our 24/7/365 -based NOC oversees the integrity of all our services and works with you to design solutions and services which oversee the integrity of your services, raising alarms against predefined operational thresholds, enabling proactive action before failure occurs. Our highly skilled team of data centre and IP engineers provide the highest levels of customer service and offer onsite support 24/7/365. Ensuring your uptime - DDoS Mitigation Our IP core is designed with your uptime in mind. 24/7/365 monitoring and guaranteed specialist support are provided by our Security Operations (SOC) and Network Operations Centres. On-net, we ve deployed Arbor DDoS attack protection capable of mitigating DDoS events of up to 2 x 10Gb. The Arbor system secures the high bandwidth gateways at the network s edge and keeps malicious data far from the core and our clients systems. Above this, we ve deployed an integrated high capacity cloud-based solution powered and managed 24/7/365 by Adversor. Our DDoS security solutions are capable of mitigating against attacks of up to 100Gb/s, so customers stay online even if your systems are under heavy DDoS attack. This powerful DDoS mitigation system significantly increases the likelihood of neutralising malicious attacks before they affect your operations. Our security platform can detect and mitigate against: Varied DDoS Attacks Fragmentation attacks including IP/UDP, IP/ICMP, IP/TCP HTTP Attacks - connection flood, (client attack) HTTP errors (404 etc) Half connections BGP attacks DNS attacks Signature based anomalies Netflow loss SNMP loss BGP loss Physical link failure Client specific alerts

6 Global resources We work with Sure Group and our trusted partners around the world to design and deliver efficient and effective regional or global networking and data centre solutions. Our network consultants can work with you to design the network and data centre environment that meet your technical and commercial demands, whilst optimising the online experience for your customers. Burstable bandwidth The realities of online business make it difficult to predict the quantity of traffic that your servers need to process. Our IP network offers high capacity burstable bandwidth solutions that ensure your customers data is always moving whatever the on-net conditions. Virtual server environments Virtual servers are ideal for the rapid deployment of entry level hosting environments or for building test and development environments at the enterprise level. With our partners, we can help you design, build and manage high availability virtual server environments that power your business efficiently and effectively whilst minimising initial hardware installation times and reducing the total cost of ownership. Security of Service All our data centre facilities at Sure are PCI Level 1 certified. This provides the comfort and assurance you require as well as enabling you to leverage this under our Attestation of Compliance during your own 3rd party PCI audits saving you significant audit time and expense. Our data centre facility in is annually audited to the International security standard ISO/ IEC and for the past twelve months, our data centre has been working towards ISO27001 compliance - this certification program is expected to be complete during Q1 of whichever location you choose Sure s tri-island network offers you a unique choice of three well-regulated offshore jurisdictions /Alderney, and the Isle of Man. Whichever you choose you ll be assured of a resilient, purpose-built data centre in a physically, politically and legally stable environments to store and manage your business data. Our facilities already host some of the most prominent names in egaming together with major international financial institutions and key Public Sector clients as you d expect from these prominent offshore centres. For egaming customers, we offer the assurance that our facilities and customers are also accredited by the Alderney, and Isle of Man Gaming commissions. A secure location is currently the hub of our data centre operations, providing a physically, politically and legally stable environment to store and manage your business data. As a major international finance centre, hosts many of the world s largest financial institutions. Our facilities are also fully approved by the Alderney Gambling Commission and already host some of the most prominent names in egaming alongside blue chip public and private sector clients. Our network consultants can work with you to design the network and data centre environment that meet your technical and commercial demands

7 Centenary House La Vrangue St Peter Port GY1 2EY The PowerHouse Queens Road St Helier JE2 3AP Isle of Man 2nd Floor 14 Athol Street Douglas Isle of Man IM1 1JA