Qualtrics Survey Software

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1 9/2/2015 Quatrics Survey Software Wecome & Informed Consent Wecome to the WCRP survey! Dear Participant: Thank you for taking the time to respond to this survey, which coects writing center data from the Academic Year. To give you an idea of the purpose and intents of this research as we as obtain your informed consent, pease read the foowing. If you agree, cick continue beow or cick '1eave survey now: Your participation is competey vountary and done without compensation or inducement. At any time, if you wish to withdraw, you are free to do so, and any information gathered up to that point wi not be used in our research. With this annua survey, IWCA continues the Writing Centers Research Project's ongitudina research on the usage, demographics, staffing, institutiona support, personne structures and processes of writing centers across the US and word and in a variety of educationa contexts. Ideay, this survey wi provide peer and aspirant institutions, writing center professionas, consutants, peer tutors, or coaches comparabe information against which to assess or measure themseves. This survey wi aso continue to document the growth and chaenges that writing centers and the individuas woud work there or use them. We invite you to participate in this survey, thereby contributing to the body of data avaiabe on how writing centers are operated, supported, and utiized. Gathering data and competing the survey may take up two hours. The survey is broken into the foowing main sections: Institutiona information & Demographics Writing Center Operations Tutor/Consutation Information Student Usage & Efficacy Onine Writing ab/virtua Writing Center Information Administrator Information After cicking to continue the survey, you can preview the questions you wi be asked and the sorts of data and information you might offer. You retain the right to refuse answers to any questions at any time; you may skip answers you choose not to respond to. You may stop and return at a ater time, though you need to use the same machine from which you began. The compied data of this research wi be avaiabe for review on the IWCA website and resuts wi be presented at regiona and nationa writing center conferences and in pubications. For materia presented pubicy or submitted for pubication, no individuas or individuay identifiabe information wi be shared; ony aggregated information or crosstabuated information by region or institutiona category or variabe wi ever be shared. If you have any questions about what is stated above or on any other aspect of this research, pease ca us at (765) or Our Institutiona Research Board (IRB) may be contacted at (765) , or at the Human Research Protection Program, YONG 1oth Foor, Rm 1032, 155 Grant Street, West afayette, IN Thanks again for your vauabe hep. The information you provide wi benefit the writing center community consideraby. Sincerey, Dr. Harry Denny Director, Writing ab Associate Professor, Engish Purdue University I have read, understood, and printed a copy of, the above consent form and desire of my own free wi to participate in this study. Contact Information Institution Name htps://purdue.quatrics.com/cootrapane/1>4ax.php?action=get&6vef PrintPreview&T=2UgBM ecmtabxuard ustmq 1/16

2 9/2/2015 Quatrics Survey Software Contact information Name Address Address2 City State Posta Code Country Individua Emai writing Center Emai writing Center UR [ [ [ [ [ [ [ nsttutona Information Institutiona Cassification O Eementary or Midde Schoo 0 Secondary 0 2-year postsecondary O 4-year ibera arts coege 0 Regiona/comprehensive university with Master's or speciaist degree programs 0 Research intensive or extensive (Research 1) Pubic or private institution? O Pubic 0 Private Does institution have a reigious affiiation? What reigion or faith? Our hope is to cross-tabuate resuts of ike institutions (e.g., writing centers at arge private research Cathoic or Methodist institutions). Is your institution ocated outside the United States? htps://purdue.quatrics.com/contrapane/1>4ax.php?action=getsrvef PrintPreview&T=2UgBM ecmtabxuard ustmq 2/16

3 9/2/2015 Quatrics Survey Software Where is your ocated? 0 Canada 0 Centra America/Canibean 0 South America 0 Europe O Midde East/North Afiica 0 Centra/South Afiica O Pacific RimAsia 0 Austraia/New zea and How does your institution name your unit, where support for writing happens (e.g., writing center, writing studio, writing ab)? What sort of academic period does your institution operate on? 0 Quarter 0 Semester 0 other Demographics of traffic in the writing center/writing ab. Pease ony share percentages of cients, staff and genera popuation at your institution. If particuar items do not fit with your institutiona or geographic (outside the US) context, fee free to skip them. Undergraduates Graduate students Part-time students Seen as cients in the writing center C C Among the staff C C As part of overa popuation C C Men as cients in the writing center C C Men as staff members in the writing center Men among the institutiona popuation Women as cients in the writing center Women as staff members in the writing center Women among the institutiona popuation GBT peope as cients in the htps://purdue.quatrics.com/contrapane/1>4ax.php?action=getsrwjprintpreview&t=2ugbm ecmtabxuard ustmq ~16

4 9/2/2015 Quatrics Survey Software writing center GBT peope as staff members in the writing center GBT peope among the institutiona popuation First-generation or workingcass peope as cients in the writing center First-generation or workingcass peope as staff members in the writing center First-generation or workingcass peope among the institutiona popuation V\hite (non-atino/ae) peope as cients in the writing center) V\hite (non-atino/ae) peope as staff members in the writing center V\hite (non-atino/ae) peope among the institutiona popuation African-American peope seen as cients in the writing center African American peope as staff in the writing center African American peope among the institutiona popuation atinos seen as cients in the writing center atinos as staff members in the writing center atinos among the institutiona popuation Asian Americans as cients seen in the writing center Asian Americans as staff members in the writing center Asian Americans among the institutiona popuation Pacific Isanders as cients seen in the writing center Pacific Isanders as staff members in the writing center Pacific Isanders among the institutiona popuation American Indians or Aaska Natives as cients in the writing center American Indians or Aaska Natives as staff members in the writing center American Indians or Aaska Natives among the institutiona popuation C C C C C C C C C C C C C C C C C C htps://purdue.quatrics.com/contrapane/1>4ax.php?action=getsrvejprintpreview&t=2ugbm ecmtabxuard ustrnq 4116

5 912/2015 Quatrics Survey Software Student traffic in high schoo writing centers -- what percentage of students seen or not seen? Not Appicabe Students seen 0 Students not seen 0 Writing Center/ab Operations Your writing center offers its services to (check a that appy): 0 A high schoo students at your institution 0 A undergraduates at your institution 0 A graduate students at your institution O A staff at your institution O A facuty at your institution O The pubic (those not attending/matricuated/empoyed at your institution How do students/cients schedue appointments at your center? 0 They don't; a wak-in 0 Phone 0 Emai 0 Onine scheduing (WCOnine, Appointment-Pus, etc.) If your center uses an onine scheduing system, what patform is it? 0 WCOnine 0 Tutortrack 0 Accutrack 0 ocay-deveoped patform Are there other writing centers/writing support services on campus independent from your center (not incuding sateites of your center)?

6 9/2/2015 Quatrics Survey Software Pease share any contact info so that we might share this survey I 1 How many years has your institution had some form of writing center? How ong has your odest sateite center been open? In what year did your current writing center begin operating? What is the average number of hours of operation per week your center is physicay open for consutations during the academic term? Is your center open during one or more summer sessions? What is your center's departmenta/program affiiation? (Check A that appy) 0 Independent 0 Engish Department O Rhetoric/Composition Program or Institute 0 eaming Skis Center 0 Student Services Where is your primary center physicay ocated? 0 Cassroom buding 0 ibrary 0 htps://purdue.quatrics.com/contrapane/1>4ax.php?action=getsrvef PrintPreview&T=2UgBM ecmtabxuard ustmq IY16

7 9/2/2015 Quatrics Survey Software Student services buiding Does your writing center have sateite writing centers at other ocations than your primary center? Tota square footage of your center incuding attached offices, computer abs, storage space, etc.: (Do not incude sateite ocations) What other services or resources are avaiabe at your center, other than consutations? (Check a that appy) 0 Ony tutoring or writing consutations/conferences 0 Computer ab O Photocopying/printing services 0 Group/private study rooms 0 Conference rooms 0 Cass/eaching space 0 Testing space (e.g. for making up missed tests) 0 Reference materias (e.g., encycopedias, research databases, stye guides) O anguage Resources (e.g., audio equipment for anguage courses/activities) How is your writing center pubicized? (Check a that appy) 0 Bookmarks 0 etters/emai to student or facuty 0 VVebsite 0 Cassroom presentations 0 Student orientations O Facuty orientations O Coverage in schoo newspaper/magazine/other institutiona media 0 Promotiona items (Pencis/Pens/T-Shirts with Writing Center ogo/information) 0 Fyers, brochures, newsetters 0 VVecome week/first week events 0 Facuty referras htps://purdue.quatrics.com/contrapane/1>4ax.php?action=getsrvef PrintPreview&T=2UgBM ecmtabxuard ustmq 7/16

8 9/2/2015 Quatrics Survey Software What types of infonnation do you have on your website? (Check a that appy) O Copies of in-house handouts on grammar, stye, usage, citations, etc. O inks to handouts hosted on other websites 0 Newsetters for students 0 Newsetters for facuty 0 Interactive tutorias 0 Information about \Miting Center staff (such as pictures, biographica statements, etc.) 0 Caendar, schedue, or announcements of upcoming events 0 Resources for facuty 0 Onine scheduing of consutations O Contact information; information on scheduing consutations Tutor/Consutant Information Number of tutors/consutants in the writing center: Pease do not count director or administrative staff in this item. Per term (or semester or quarter) Tota for the academic year Tutors/consutants in the center are: (Check a that appy): O High schoo students 0 Undergraduates 0 Facuty 0 Professiona staff 0 Graduate students 0 Work-study 0 Vounteers Tite(s) of tutors/consutants in the center: (Check a that appy) 0 tutors " htps://purdue.quatrics.com/contrapane/1>4ax.php?action=getsrvef PrintPreview&T=2UgBM ecmtabxuard ustmq 8.'16

9 9/2/2015 \ Consutants Quatrics Survey Software 0 Assistants 0 Coaches 0 Mentors O Advisors 0 Feows 0 other Compensation for tutors/consutants is: (Check a that appy) 0 Houry (work-study) 0 Houry (non-work-study) 0 Tuition waiver/remission 0 Stipend 0 Vounteer 0 Course credit waiver/remission 0 Internship O Reeased or reassigned time 0 Facuty/staffsaary 0 other What is the average houry wage (not counting the vaue of rease time, tuition vaivers, etc.) for consutants at the foowing tiers of education/credentiaing? Undergraduate consutant($) Bacheor's-eve consutant($) Master's-eve graduate student consutant($) Doctora-eve graduate student consutant($) Professiona staff consutant($) Does your pay structure aow for increase in pay for experience, merit, or other conditions? Pease expain How many hours per week does the average tutor work? hours htps://purdue.quatrics.com/cootrapane/1>4ax.php?action=getsrvef PrintPreviav&T=2UgBM ecmtabxuard ustmq S'16

10 9/2/2015 Quatrics Survey Software hours hours hours hours hours hours hours hours 0 over 40 hours Potentia contact hours: Tota number of hours each week tutors/consutants were avaiabe to work with students (for exampe, a writing center empoying 1 O tutors each at 20 hours per week woud respond "200"): Per week For the academic year What is the maximum time your center aows for a tutoria? 0 15 minutes 0 30 minutes 0 40 minutes 0 45 minutes 0 50 minutes 0 60 minutes 0 90 minutes maximum enght Student Usage & Efficacy Face-to-face conferences for the academic year (induding mutipe visits by the same student/cient/writer): (Compete whatever is avaiabe or makes sense in your oca context) Fa 2014 Spring 2015 Overa academic year Students/cients/Writers visiting the writing center for face-to-face conferences (dupicated headcount): (Compete whatever is avaiabe or makes sense in your oca context) Fa 2014 Spring 2015 htps://purdue.quatrics.com/contrapane/1>4ax.php?action=getsrvef PrintPreview&T=2UgBM ecmtabxuard ustrnq 1Q16

11 9/2/2015 Quatrics Survey Software Overa academic year Students/writers visiting the center for purposes other than a face-to face conference (e.g., workshops, casses, or other uses of resources) (undupicated headcount): (Compete whatever is avaiabe or makes sense in your oca context)» Fa 2014» Spring 2015» Overa academic year Number of visits for purposes other than a face-to face conference (e.g., Vvt>rkshops, casses, or other uses of resources): (Compete vmatever is avaiabe or makes sense in your oca context)» Fa 2014» Spring 2015» Overa academic year Number of students/writers requiring ADA accommodation: Cick to write Choice 1 MutiinguaVEUESUEF students/writers who used the writing center: Undupicated headcount Percentage ofovera undupicated headcount Percentage of overa sessions/conferencesmsits Does your writing center coect or track information on the efficacy of sessions and consutation on grades, retention, or persistence of those who use the writing center versus those who do not? Q No What differences has your center seen around grades and retention? Students/cients who use the writing center Students who do not use the writing center YeariyGPA Year-to-year retention % Onne Writing ab (OW) or Vrtua Writing Center Information htps://purdue.quatrics.com/cootrapane/1>4ax.php?action=getsrvef PrintPreview&T=2UgBM ecmtabxuard ustmq 11/16

12 9/2/2015 Quatrics Survey Software Does your writing center offer onine/virtua services? How many tutors/consutants does your center have who excusivey perform onine consutations? Count Percentage of wider staff How many tutors/consutants do you have who perform onine consutations in addition to face-to-face cons ut at ions? Count Percentage of wider staff How many hours of training do you provide for tutors performing onine consutations? Tota number of asynchronous consutations using emai or other text-based conversations: Tota number of synchronous/ive/rea-time onine consutations using Chat, Instant Messaging, or other forms of text-based (rea-time) conversation: Tota number of onine consutations using ive audio, video, or other forms of voice-based synchronous conversation: What types of software/systems do you use for onine consutation? (Check a that appy) O Schoo-provided/Maintained resources (e.g., schoo emai, ocay-deveoped chat system, etc.) O Course management system features (e.g., Backboard Coaborate, Wimba, etc.) O Free onine toos (e.g., Skype, Yahoo Messenger, Googe Docs, etc.) 0 Purchased software 0 Paid/Subscription tutoring services (e.g., Smarthinking) /Comments htps://purdue.quatrics.com/cootrapane/1>4ax.php?action=getsrvef PrintPreview&T=2UgBM ecmtabxuard ustmq 12/16

13 9/2/2015 Quatrics Survey Software Do you have other methods of perfonning onine consutations not covered above? If yes, pease expain. What additiona onine services do you offer other than those mentioned here? I In what caendar year did you begin offering some fonn of onine consutation What percentage of your current budget is aocated to onine resources? Administrator Information As of Academic Year , how many consecutive years has the current director/administrator has hed this position? "Y I Director's credentias (indicate the highest eve achieved): Pease specify what that speciaty degree or certificate is ength of director's annua appointment (use comments box to expain specifics, if necessary): 0 9 months 0 10 months 0 11 months 0 12 months 0 Comments/other Which of the foowing most cosey refects the director's academic year appointment in the writing center? Of none of the choices refects the director's appointment, pease describe the director's course reease/reassigned time as thoroughy as possibe): htps://purdue.quatrics.com/cootrapane/1>4ax.php?action=getsrvef PrintPreview&T=2UgBM ecmtabxuard ustmq 1~16

14 9/2/ % Quatrics Survey Software 0 75% 0 66% 0 50% 0 33% 0 25% 0 10% course reease/reassigned time; writing center part of annua contact 0 Comments/other ~ Director's annua saary not incuding extra pay for summer teaching, etc. 0 Choose not to respond 0 ess than $34,000 0 $34,000 to $55,000 0 $55,001 to $75,000 0 $75,001 to $86,000 0 over $86,000 0 Comments/Other Does your writing center have an associate or assistant director? As of Academic Year , Associate/Assistant Director has hed this position for how many years? 0» 1 0» 2 0» 3 0» 4 0» 5 0» 6 0» 7 0» 8 0» 9 0» 10 0» More than 10 years Associate/Assistant Director's credentias Ondicate the highest eve achieved): htps://purdue.quatrics.com/contrapane/1>4ax.php?action=getsrvef PrintPreview&T=2UgBM ecmtabxuard ustmq 14116

15 9/2/2015 Quatrics Survey Software 0» No post-secondary degree 0» Associate's degree 0» Bacheor's degree 0» Master's degree 0» Master of Fine Aris (MFA) 0» Doctora degree 0» Speciaist degree or certificate Associate/Assistant Director's empoyment category: O Undergraduate student/assistant O Graduate student/assistant O Non-facuty professiona staff (fu or part-ime) 0 Part-time facuty n-tenurabe facuty, fu-time 0 Assistant-rank facuty (tenure-track) 0 Associate-rank facuty (tenured) 0 Fu-rank facuty (tenured) 0 Cinica tenure-stream facuty /Comments ength of associate/assistant director's annua appointment (use comments box to expain specifics, if necessary): 0» 9 months 0» 10 months 0» 11 months 0» 12 months 0» Comments/other ~ Which of the foowing most cosey refects the associate/assistant director's academic year appointment in the writing center? (If none of the choices refects the director's appointment, pease describe the associate/assistant director's course reeased/reassigned time as thoroughy as possibe): 0» 100% 0» 75% 0» 66% 0» 50% 0» 33% 0» 25% 0» 10% O» No course reease/reassigned time; writing center part of annua contact htps://purdue.quatrics.com/contrapane/1>4ax.php?action=getsrvef PrintPreview&T=2UgBM ecmtabxuard ustmq 15'16

16 9/2/2015 Quatrics Survey Software 0» Comments/other Associate/assistant director's annua saary not incuding extra pay for summer teaching, etc. 0» Choose not to respond 0» ess than $34,000 0» $34,000 to $55,000 0» $55,001 to $75,000 0» $75,001 to $86,000 0» over $86,000 0» Comments/Other ~ Fina Comments How did you earn of the survey? 0 VV..N: ourna ofwiting Center Research 0 Coege Composition & Communication 0 Coege Engish academic journa 0 \Center istseiv 0 Professiona conference 0 Directemai 0 Directmai 0 other Finay, if you woud ike to incude a comment, question, or other correspondence, pease do so here: htps://purdue.quatrics.com/contrapane/1>4ax.php?action=getsrvef PrintPreview&T=2UgBM ecmtabxuard ustmq 16"16

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