Mora Kanim (310) Specializing in Communication Performance Consulting

Transcription

1 Mora Kanim (310) Specializing in Communication Performance Consulting

2 Coaching C.L.O.U.T. Practical and immediately applicable training in: Communication Leadership Observation Understanding Teamwork

3 Where do we start? How do we understand our players? What are their motivators, strengths, communication styles, environmental needs, blind spots? We start with the model of human behavior Online Assessment Paper Assessment Self-Assessment

4 Are You More Outgoing? Fast-paced process and talk quickly! Reserved? Slower-paced focus on thinking things through.

5 Are You More TASK Projects getting things done! PEOPLE Focus on the feelings and opinions of others.

6 DISC Model of Human Behavior Dominant Task Oriented Outgoing Inspiring People Oriented Outgoing D I C S Cautious Task Oriented Reserved Supportive People Oriented Reserved

7 STRENGTHS D Decisive Determined Demanding Driven C Careful Conscientious Contemplative Calculating DISC I Interactive Influence others Involved with others Imaginative S Supportive Steady Stable Sunny/Sweet

8 MOTIVATED BY D Challenge Choices Control C Quality answers Excellence Value DISC I Recognition Approval Popularity S Security Appreciation Assurance

9 % OF POPULATION D 10% Task/Outgoing I 25-30% People/Outgoing DISC C 20-25% Task/Reserved S 30-35% People/Reserved

10 IDEAL ENVIRONMENT D Have authority A variety of activities Difficult assignments DISC I Friendly relationships Opportunities to influence and inspire others Chance to talk about ideas C Clearly defined tasks and explanations Limited risks Team participation S An area of specialization Identification with a group Stability within a given situation

11 Different Approaches to Life D I S C Question: What? Who? How? Why? Color: Green Red Blue Yellow Car: Mercedes Cadillac Convertible Mini Van SUV Toyota Honda Magazine: Money Forbes People Us Reader s Digest Consumer Reports Target practice: Ready Fire Aim. Ready Aim Talk. Ready Ready Ready. Ready Aim Aim

12 OUT OF CONTROL D Results Oriented Pushy Self Confident Arrogant Competitive Ruthless I Optimistic...Unrealistic Outgoing Unfocused Persuasive Manipulative DISC C Logical Critical Conscientious Worrisome Precise Picky S Stable Indecisive Softhearted Easily Manipulated Systematic Slow

13 Strengths of Task-Oriented Individuals DThey get it done. They make it happen play to win! D types like: competition, hard work, challenges, being in charge, accomplishing tasks. D types are: goal-oriented, firm, self-confident, hard to please. CThey ask many questions. They want to make sure that things are thought through. C types like: consistency, being accurate, value, quality, a plan, honesty. C types are: logical, respectful, focused on the details, dedicated to the task.

14 Strengths of People-Oriented Individuals I S They are fun and inspiring. The star of the show exciting! I types like: to be on the go, talking with people, making people laugh, short term projects. I types are: likeable, great starters, easily excitable, prone to exaggerate. They are supportive and sweet. They want to get along with others. S types like: peace, an even pace, reassurance, helping others, friendly groups, teamwork. S types are: friendly, sensitive to others needs, team oriented, understanding, loyal friends.

15 Approach to tasks D - Get it done. Right now, let s go, what are we waiting for? I - Let s make it fun. And do it together with enthusiasm S - Let s work together, I ll help you. And avoid conflict C - Let s do it right What are the facts and figures?

16 Communication Are you an effective communicator with each of your players? What is the most effective and productive way to communicate with all of your athletes, staff and anyone else you talk to! What communication style do your captains employ? Your staff? How can you help each of them be more effective

17 COMMUNICATION STYLE D Style Results I Style Enthusiasm Direct, firm and to the point. Use bo@om line statements and level with them. Interact with posicve affirmacon statements. Stories are good. C Style Purpose Give them the necessary informacon. Answer quescons and use logic.. Use supporcve statements. Calm and nonthreatening interaccon. S Style Peaceful

18 Leadership What is your leadership style? What are the leadership styles of your captains? Do you have anyone in the program who should be in a more predominant leadership role? Less predominant? Can freshmen be leaders? Are there natural leaders? Can any personality be a leader?

19 LEADERSHIP THOUGHTS D Allow others time to process information and give them time to get back to you. I Provide some type of outline, so others know what direction you are heading. Resist feeling your way through projects. DISC C Resist the tendency to give too much detail. This can confuse others or individuals may tune out what is important. S By being open and honest, it helps others. Resist the tendency to agree with each issue presented.

20 Observation All of us are watchers of television, of time clocks, of traffic on the freeway but few are observers. Everyone is looking, not many are seeing Peter Leschek You can learn a lot just by watching Yogi Berra This is the key to learning others motivations, communication style, strengths, blind spots

21 Observation Observing human behavior gives us clues and cues about the needs and motivators of others How can you get a good sense of those from simply observing their behavior?

22 Understanding If I understand you better and you understand me better, doesn t it follow that our relationship will be more effective, fulfilling and productive?

23 Under STRESS Research shows that under stress, people will very often revert, or go to their secondary style. We do that because our primary style doesn t seem to be working. Stress is inherent in competition!!.

24 Understanding Negotiation Styles in Resolving Conflict High D I S C Fears: Losing Rejection Change Being Wrong Tension : Abrasive Unpredictable Hesitant Pessimistic Conflict: Attacks Complies w/ Stubbornly Demand Leaves popular Defends Details

25 Teamwork Wearing the same shirts doesn t make you a team Bucholz and Roth The key elements in the art of working together are how to deal with change, how to deal with conflict, and how to reach our potential the needs of the team are best met when we meet the needs of individual persons Max Depree A group becomes a team when each member is sure enough of himself and his contribution to praise the skills of the others Norman Shidle

26 Teamwork How well does your team work together? Your staff? Does your team recognize and take advantage of the various strengths your players and coaches represent? How can recruiting help your team dynamics? Bottom Line How can you affect your team s chemistry and ability to play up to it s potential?

27 Natural Style CLUB TEAM A Spring 2008 Volleyball Environment S O1 S HC O1 HC MB MB

28 Staff

29 Players

30 Application of DISC to your Team Off Court Team meetings Captains meetings Staff meetings Individual meetings On Court Timeouts Between points Between games Captain with referees First five points Last five points Set Five Individual players

31 Application of DISC to your Team Recruiting What are your positional needs? What are your personality needs? Can you afford to compromise? Communication Objective way to talk about behavior, not personality. Your whole team understands your language. Quick, nonthreatening, form of communication.

32 Coaching C.L.O.U.T. Clients include: Corporations University teams Athletic Departments Club teams High schools Individuals Educators Sessions: Designed to fit your schedule, group size, and budget.

33 Coaching C.L.O.U.T. Programs include: Team communication Leadership training Team Building Role acceptance Conflict Resolution Format: Fun, interactive, practical, informative, dynamic, and customized to fit your needs and interests.

34 Coaching C.L.O.U.T. Teamwork is taught. You don t just lump a group of people together in a room and call them a team and expect them to behave like one Pat Summit Coming together is a beginning. Keeping together is progress. Working together is success. --Henry Ford

35 Mora Kanim (310) Specializing in Communication Performance Consulting