ANNEX IV- A: List of competent bodies for receipt of complaints and out-of-court settlement of complaints / CEIOPS Members and Observers

Transcription

1 Up date: October 2008 ANNEX IV- A: List of competet bodies for receipt of complaits ad out-of-court settlemet of complaits / CEIOPS Members ad Observers (For a descriptio of the procedures: see Aex 5 to the CEIOPS Report o the Implemetatio of the IMD s ke issues) AT Fiazmarktaufsichtsbehörde (FMA) Austria Fiacial Market Authorit, Praterstraße 23 A-1020 Wie/Viea AUSTRIA Tel.:+ (43) /complai1.htm complaits settlemet BG 1. Fiacial Supervisio Commissio 33, Shar Plaia, Str. 1303, Sofia Republic of Bulgaria Tel: Fax: bg_fsc@fsc.bg 2. Commissio o Cosumer Protectio 4A, Slaveikov, Sq. 1000, Sofia Republic of Bulgaria Tel: Fax: ifo@kzp.bg C Isurace Compaies Cotrol Service P.O. Box Nicosia CPRUS Tel.: +(357) Fax:+( isurace@mof.gov.c

2 complaits settlemet CZ Czech Natioal Bak Na příkopě 28 CZ Praha 1 Czech Republic Tel.: +(420) Fax: +(420) or +(420) DK Fiastilset (The Daish Fiacial Supervisor Authorit) Gammel Kogevej - 74 A DK Frederiksberg C DENMARK Tel.: +(45) Fax: +(45) fiastilset@ftet.dk EE Fiacial Supervisor Authorit Sakala Street Talli ESTONIA Tel.: +(372) Fax: +(372) ifo@fi.ee EL Miistr of Developmet Directio of Isurace Compaies ad Actuaries Place Kaig Athes GREECE Tel.: +(30) Fax: +(30) ES Direccio Geeral de Seguros Fodos de Pesioes (Miisterio de Ecoomia Hacieda) Servicio de Reclamacioes de la Direcció Geeral de Seguros Fodos de Pesioes Paseo de la Castellaa, MADRID SPAIN Tel.: +(34) Fax: +(34) dex.asp 2/5

3 complaits settlemet FI Tied agets: Vakuutuslautakuta (The Fiish Isurace Complaits Board) Lörotikatu 19 A FIN Helsiki FINLAND Tel.: +(358) Fax: +(358) Tied agets ad idepedet brokers (Cosumers ol, ot uit-liked isurace): Cosumer Complaits Board P.O.Box 306 FIN Helsiki FINLAND Tel.: +(358) kirjaamo@kuluttajavl.fi FR Autorité de cotrôle des assuraces et des mutuelles (ACAM) Bureau des relatios avec les assurés 61 RUE TAITBOUT PARIS CEDEX 09 FRANCE Tel.: bra@acam-frace.fr HU IE Hugaria Fiacial Supervisor Authorit Krisztia körút 39 H-1013 Budapest HUNGAR Tel.: +(36) Fax: +(36) kiss.ora@pszaf.hu Fiacial Services Ombudsma 31 Upper Merrio Street Dubli 2. IRELAND Tel.: +(353) equiries@fiacialombudsma.ie IS Fiacial Supervisor Authorit (FME) (Fjármálaeftirlitio) Sudurladsbraut Rekjavík ICELAND 3/5

4 complaits settlemet Tel.: +(354) Fax: +(354) IT Istituto per la Vigilaza sulle Assicurazioi Private e di Iteresse Collettivo (ISVAP) Servizio Itermediari e periti Via del Quiriale, Rome ITAL Tel.: +(39) Fax: +(39) sez.albi@isvap.it LI Fiacial Market Authorit (FMA) Heiligkreuz 8 P.O. Box 684 LI VADUZ PRINCIPALIT OF LIECHTENSTEIN Tel.: +(423) Fax: +(423) ifo@fma-li.li LT Isurace Supervisor Commissio of the Republic of Lithuaia Ukmerges str. 222 LT Vilius LITHUANIA Tel.: +(370) Fax: +(370) dpk@dpk.lt LU Commissariat aux Assuraces 7, boulevard Roal L-2449 Luxembourg LUXEMBOURG Tel.: +(352) Fax: +(352) commassu@commassu.lu LV Fiacial ad Capital Market Commissio Kugu iela 1 Riga, LV-1050 LATVIA Tel.: +(371) Fax: +(371) fktk@fktk.lv 4/5

5 MT PL Cosumer Complaits Maager (private cosumers ol) Malta Fiacial Services Authorit Notabile Road Attard BKR3000 MALTA Tel: Freephoe or ormal MFSA lies Polish Fiacial Supervisio Authorit Pl. Powstańców Warszaw Warszawa Polad Tel Fax PT Istituto de Seguros de Portugal (ISP) Av. De Bera 19, 5.º Lisboa PORTUGAL Tel.: +(351) Fax: +(351) mediadores@isp.pt RO Isurace Supervisor Commissio Amiral Costati Balescu Str. 18 Bucharest 1, SK SI Natioal Bak of Slovakia I. Karvaša Bratislava I Tel.: +(421) Fax: +(421) Isurace Supervisio Agec Trg republike Ljubljaa Sloveia Tel: +(386) Fax: +(386) UK Fiacial Ombudsma Service South Qua Plaza 183 Marsh Wall Lodo E14 9SR, UK UNITED KINGDOM Tel.: +(44) (0) complait.ifo@fiacialombudsma.org.uk 5/5