The Registered Apprenticeship Advantage. Health Support Specialist In Kansas

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1 The Registered Apprenticeship Advantage Health Support Specialist In Kansas

2 Creating a new employee model: HEALTH SUPPORT SPECIALIST

3 A TALENT CRISIS: Workforce Shortage An aging population An aging workforce A high level of employee turnover

4 A TALENT SOLUTION: Workforce Strategy New strategies for recruiting and inspiring talent in aging services. Best practices that increase job satisfaction and retain our workforce.

5 A TALENT SOLUTION: Workforce Strategy Change from the traditional career model of compartmentalizing jobs to a team-based and person-focused environment. Provide a career ladder for frontline workers with standardization & recognition yet allowing for customization.

6 A NEW EMPLOYEE MODEL

7 HEALTH SUPPORT SPECIALIST (HSS) Apathway for organizations to move toward a universal worker model Designed around a household model with self-lead teams

8 HEALTH SUPPORT SPECIALIST (HSS) Entry-level training program for frontline workers, taking into account the knowledge and training of existing staff Theoretical instruction (386 hrs) combined with on-the-job learning (2500 hrs) Customized to unique mission or other training curriculum for each organization

9 A CLEAR CURRICULUM & CAREER PATHWAY Entry Level Health Support Specialist Employment, mentoring, and on-the-job learning from day one!

10 HEALTH SUPPORT SPECIALIST (HSS)

11 ADVANCING UP THE LADDER: 9MODULES Dietary Services (National ServSafe Certification) Environmental Services (OSHA 10-hour industry card) CPR/First Aid Certificate

12 ADVANCING UP THE LADDER Advanced Dementia Care Certificate (Alzheimer s Association) Certified Medication Aid (CMA) (Technical or Community College) Certified Nursing Assistant (CNA) (Facility, Technical or Community College)

13 ADVANCING UP THE LADDER Rehabilitative Aid (Facility Certificate) Medical Terminology Culture Change Certificate

14 ADVANCING TO HEALTH SUPPORT SPECIALIST Completion of all career ladder steps (Including on-the-job learning hours) Completion of Apprenticeship Certificate through the Kansas Department of Commerce Industry certificates and earned credits through community and/or technical college

15 ORGANIZATIONAL BENEFITS Creates entry-level employee incentives Trains and promotes new or incumbent workers Pays employees at a progressively increasing wage based on performance Increases job satisfaction for employees Reduces turnover and recruitment expenses

16 ORGANIZATIONAL BENEFITS Provides customized training opportunities to meet unique needs, yet standardizes training for Kansans using national standards Breaks down silos and enhances a culture of responsibility New model which raises the quality of care Captures expertise of experienced employees who pass knowledge on to apprentices

17 HEALTH SUPPORT SPECIALIST (HSS) The Registered Apprenticeship program has helped me to broaden my knowledge base to be able to serve our residents better. Jennifer Steinkuhler Health Support Specialist Brewster Place Topeka, KS

18 EMPLOYEE BENEFITS Breaks down expensive education barriers by providing on-the-job training Provides a mentor during training Earns college credits and HSS Registered Apprenticeship Completion of Apprenticeship Certificate which are credentials recognized by state and federal organizations Opportunity to earn a progressively increasing wage earn while you learn.

19 HEALTH SUPPORT SPECIALIST (HSS) Patricia Williams began her career in dietary services 13 years ago.

20 HEALTH SUPPORT SPECIALIST (HSS) Brewster Place encouraged me to go into the program to become more involved with resident care...

21 HEALTH SUPPORT SPECIALIST (HSS) It gave me the will to continue my education put the learning bug in me.

22 HEALTH SUPPORT SPECIALIST (HSS) I plan to work toward an LPN degree next. I look forward to coming in each day. Patricia Williams Health Support Specialist Brewster Place Topeka, KS

23 THE BENEFITS Reduces barriers to training through provider-based classroom instruction Increases loyalty, self-esteem, wages, college credits, and incentive to remain in aging services

24 HEALTH SUPPORT SPECIALIST (HSS) Tiara Weber has graduated from the program and is now a Health Support Specialist. She is pictured with therapy dog Sissy.

25 HEALTH SUPPORT SPECIALIST (HSS)

26 Questions? Thank you! Susan Symons Program Consultant 205 S. 4 th Street, Suite M Manhattan, KS ssymons@kansascommerce.com

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