Xuber Upgrade Services Upgrade your systems to Xuber with confidence.

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1 Xuber Services Xuber Upgrade Services Upgrade your systems to Xuber with confidence. Providing certainty of timescales, results and costs, Xuber Upgrade Services ease the pain of migration.

2 We know that your business can t afford to put the brakes on. That s why when the time comes to upgrade your system, accuracy, speed and ease of transition are critical. It s vital that your operations continue to run seamlessly while changes happen, but moving from one system to another is often fraught with unwelcome delays and unforeseen costs. With over 30 years of experience in the insurance software business, Xuber provides solutions and services to 130 carriers and brokers in 40 countries worldwide. Having successfully completed over 160 implementations globally, we understand the common barriers that often plague migrations. Xuber Upgrade Services will help you tackle the challenges of data migration head on.

3 Your job is hard enough without having to spend countless hours trying to shoehorn data into a new system. We understand that your priorities pivot around reducing risk, time and cost: Addressing the challenges of data migration Risk: You need to maintain day-to- day operations while making strategic changes. Time: You have deadlines and expectations to meet and need data migrations to happen on-time. Cost: You need data migration projects to be delivered on-budget, without any unforeseen costs. Faced with these challenges, it s no wonder that data migration is a notoriously tough undertaking. That s why we offer Xuber Upgrade Services which encompass Xuber Upgrade Studio and the Xuber Upgrade Methodology, a proven approach that will enable you to manage the complexities of data migration and system upgrades with ease. The Xuber Promise: Migration at a predictable cost, in a known timescale What is the Xuber Upgrade Methodology? Whether your business is upgrading from an existing Xuber software solution (e.g. Iris or Genius) or migrating to Xuber from a third party system, the Xuber Upgrade Methodology will smooth the transition so you can carry on with business as normal. This proven, single-solution delivery methodology provides a recognised, scalable approach to system upgrades based on best practice, consistency and reducing risk - from the first point of customer contact to going live with your new Xuber solution. Using the Xuber Upgrade Methodology, we will work with you to determine the scope of an upgrade to the Xuber platform assessing the impact of changes, identifying configuration settings, determining test requirements and supporting you on the ground to perform the upgrade. Our migration specialists have extensive experience in handling upgrades, and you ll be involved throughout the process - from scope definition through to deployment giving you the confidence and results you need to upgrade with ease. What is Upgrade Studio? As an integral part of Xuber Upgrade Services, Upgrade Studio is an application to control and automate the migration process, from both existing Xuber systems and third-party systems to the Xuber platform. Upgrade Studio assists in three ways, enabling customers to analyse source data, plan a migration and then manage the migration process. Xuber Upgrade Studio: Is a technology solution designed to minimise risk and reduce uncertainty. Included with the Xuber platform. Designed to eliminate the need to develop bespoke migration routines. A reusable, simple yet powerful tool that can be deployed by you to take control of your own upgrades. How does Xuber Upgrade Studio work? Upgrade Studio uses the relevant adapter for your source system to ensure alignment with your new Xuber solution. Upgrade Studio makes sure that, once in a suitable format, all your data is validated in the new Xuber platform. This is done through a full value mapping facility validated against a checklist. Xuber Upgrade Services XUBER UPGRADE METHODOLOGY Genius SOURCE ADAPTER UPGRADE STUDIO COMPLEX Iris SOURCE ADAPTER Xuber Platform Third-Party System SOURCE ADAPTER ROUTINE

4 Xuber Upgrade Services help you to reduce the risk of data migration by removing the uncertainty often surrounding time and budget: Your Upgrade Challenge Xuber Upgrade Services Benefits to You Cost certainty The estimation model allows you to assess how long your data migration will take. The Upgrade Methodology allows us to work with you in a structured way at an early stage to analyse and estimate budget requirements. Give key stakeholders reliable estimates of cost, time and effort earlier in the process. Ensure all your pre-requisites are met before you upgrade. Data complexity Upgrade Studio metrics allow analysis for early assessment of source data.. Free time and resources to focus on finessing complex data. Insight and control Upgrade Studio generates customised reports on data migration metrics and progress for different audiences in order to keep track of the migration at all stages. Upgrade Studio also shows the completion level of each task within a migration. Keep stakeholders consulted throughout the process. Gain full visibility of the data migration progress. Data quality Upgrade Studio provides data validation, business validation and value and data mapping, helping to improve data quality. Avoid costly reworks that manual errors can produce. Large data volumes Our Upgrade Methodology allows you to analyse the scale of your data migration early in the process. View and plan your migration in manageable strategy, project, and definition stages. Get full visibility of data quantity involved. Move data the way you want. Choose to upgrade in one go or as a phased approach. Continual need for data migrations Upgrade Studio is a re-usable tool that allows migrations to be segmented into manageable chunks. Use Upgrade Studio again and again as you decommission systems or acquire new companies. Learn how to master your own data migrations by re-using Upgrade Studio. Deliver accurate data audit trails for future migrations.

5 Traditional Migration vs Upgrade Studio With Upgrade Studio routine data is automated, allowing more time to focus on complex data. The task of migrating complex data is often underestimated causing projects to run over time and budget. Upgrade Studio provides certainty of timescales and simplifies the move to the Xuber Platform. COMPLEX ESTIMATED DURATION COMPLEX ROUTINE ROUTINE TIME Traditional Upgrade Studio Our Expertise We recognise that migrations can present challenges, so we combine the tools, in-depth industry knowledge and technical skills to ensure an effective and efficient transition. If your strategy doesn t fit a standard migration, we have the expertise to provide innovative processes that yield successful results - even with the most complex migrations.

6 To find out more or to talk to someone about your upgrade or migration needs, please contact us on +44 (0) or Xchanging 2014 Xuber UK Headquarters 34 Leadenhall Street, London, EC3A 1AX, UK +44 (0) Xuber USA 200 W. Adams, Suite 1175, Chicago, IL 60606, USA Xuber India 271 Udyog Vihar, Phase-II, Gurgaon , India +91 (0) Xuber Malaysia Level 9, Tower 3, Avenue 7, The Horizon, Bangsar South City, No. 8, Jalan Kerinchi, Kuala Lumpur, Malaysia