Chiropractic Local Coverage Determination and Supplemental Instructions Article May 1, _0214
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1 Chiropractic Local Coverage Determination and Supplemental Instructions Article May 1, _0214
2 Today s Presenters Andrea Freibauer - Provider Outreach & Education Consultant Donna Pisani - Provider Outreach & Education Consultant 2 National Government Services, Inc.
3 Disclaimer National Government Services, Inc. has produced this material as an informational reference for providers furnishing services in our contract jurisdiction. National Government Services employees, agents, and staff make no representation, warranty, or guarantee that this compilation of Medicare information is error-free and will bear no responsibility or liability for the results or consequences of the use of this material. Although every reasonable effort has been made to assure the accuracy of the information within these pages at the time of publication, the Medicare Program is constantly changing, and it is the responsibility of each provider to remain abreast of the Medicare Program requirements. Any regulations, policies and/or guidelines cited in this publication are subject to change without further notice. Current Medicare regulations can be found on the Centers for Medicare & Medicaid Services (CMS) Web site at 3 National Government Services, Inc.
4 No Recording Attendees/providers are never permitted to record (tape record or any other method) our educational events This applies to our Webinars, teleconferences, live events, and any other type of National Government Services educational event 4 National Government Services, Inc.
5 Acronyms Please access the Acronyms page on the Web site to view any acronym used within this presentation. 5 National Government Services, Inc.
6 Objectives Provide a sampling of chiropractic billing concepts and guidelines to give you a better understanding of the Medicare Program, while helping to decrease your National Government Services claim submission billing errors. 6 National Government Services, Inc.
7 Agenda LCD Medical necessity Documentation guidelines Utilization guidelines Active vs. maintenance therapy SIA Significant facts for successful billing 7 National Government Services, Inc.
8 What Is a Chiropractic LCD
9 LCD L Coverage Document SIA A Supplemental Instructions LCD - Specific information need to bill Indications of Treatment Limitations of Treatment Primary/secondary ICD-9 codes supporting medical necessity Documentation requirements Utilization guidelines / frequency SIA - Coding guidelines 9 National Government Services, Inc.
10 10 National Government Services, Inc.
11 11 National Government Services, Inc.
12 Medical Necessity
13 Medicare Coverage Medical Necessity: Title XVIII of the Social Security Act, Section 1862 (a)(1)(a). This section allows coverage and payment for only those services considered medically reasonable and necessary for the diagnosis or treatment of illness or injury or to improve the functioning of a malformed body member 13 National Government Services, Inc.
14 Medicare Coverage LCD-Medical Necessity The patient must have a significant health problem in the form of a neuro-musculoskeletal condition necessitating treatment and the manipulative services rendered must have a direct therapeutic relationship to the patient s condition and provide reasonable expectation of recovery or improvement of function. The patient must have a subluxation of the spine as demonstrated by x-ray or physical exam. 14 National Government Services, Inc.
15 Medical Necessity Medical Necessity Assures services to Medicare patients are reasonable and necessary for diagnosis or treatment of illness or injury Remittance Remark Code CO-50 Medical Necessity Denial 15 National Government Services, Inc.
16 Medical Necessity Denials Some services are only covered in some instances Example: Chiropractic manipulation ONLY covered for a diagnosis listed in LCD Any other diagnosis will be denied as not medically necessary 16 National Government Services, Inc.
17 Documentation Guidelines
18 Medical Necessity Documentation Written documentation (office records, diagnostic test results, etc.) Do not submit with claim Send to Medicare when requested Statement or diagnosis of just Pain not sufficient to support medical necessity 18 National Government Services, Inc.
19 Medical Necessity Documentation Precise level(s) of subluxation(s) must be specified for each spinal region manipulated List exact bones (C5,C6) Area/Region if it implies only certain bones Use terms that are clearly understood to refer to bone/joint space or position Document the need for an extensive/prolonged course of treatment Must be appropriate to the reported procedure code(s) 19 National Government Services, Inc.
20 Documentation of Subluxation X-ray 12 months before/three (3) months after CT/MRI Physical exam Asymmetry/misalignment ROM abnormality Soft tissue/tone changes Pain/tenderness Must have two (2) of the four (4) mentioned above, one of these must be asymmetry or ROM abnormality 20 National Government Services, Inc.
21 Documentation of Direct Relationship Mechanism of Injury Chief complaint Identify the subluxation 21 National Government Services, Inc.
22 Documentation Reasonable Expectation Age of the patient Comorbidities Prior level of function Measurable goals Keep it realistic Terms that relate to the patient s necessity for treatment 22 National Government Services, Inc.
23 Documentation of Initial Visit All components of history Evaluation Diagnosis Treatment plan Recommended level of care Signature 23 National Government Services, Inc.
24 Documentation of History Symptoms: What brought the patient in? Acute injury/trauma Chronic condition..why now? Prior level of function Health and relevant family history Patients age Comorbidities 24 National Government Services, Inc.
25 Documentation of History Previous occurrence? What worked, what failed? Detailed descriptors of symptoms Quality Onset Duration Intensity Character Location Radiation Frequency Other? 25 National Government Services, Inc.
26 Documentation of Subsequent Visits Link back to treatment plan-review Measure Progress towards goals Changes since last visit Exam Evaluate D/C when no further progress (or give an ABN) 26 National Government Services, Inc.
27 Documentation of a Treatment Plan Treatment plan Date of initiation of treatment History of prior treatment Means of measuring progress towards goals 27 National Government Services, Inc.
28 Documentation of a Treatment Plan Treatment plan Individualized Patient-centered Realistic Reasonable time-frame Tolerance 28 National Government Services, Inc.
29 Chiropractic LCD L27350
30 Medicare Coverage Break down of key points: Significant health problem in the form of a neuromusculoskeletal condition Services have a DIRECT therapeutic effect Reasonable expectation of recovery -ORimprovement of function Subluxation 30 National Government Services, Inc.
31 Covered Services CPT/HCPCS codes Chiropractic manipulative treatment CMT; spinal, one to two regions CMT; spinal, three to four regions CMT; spinal, five regions Regions: cervical, thoracic, lumbar, sacral, and pelvic 31 National Government Services, Inc.
32 Medicare Coverage Coverage is specifically limited to treatment by means of manual manipulation i.e., by use of hands Manual devices may be used but no additional payment is available for use of the device 32 National Government Services, Inc.
33 Utilization Guidelines A chiropractic manipulation service for a beneficiary can only be reimbursed once per day The frequency and duration of chiropractic treatment must be medically necessary and based on the individual patient s condition and response to treatment Medical necessity determines visits/no set number of visits 33 National Government Services, Inc.
34 Active vs. Maintenance Treatment
35 Active/Corrective Treatment Goal driven Treatment plan Individualized Usually short term Measurable progress towards goals 35 National Government Services, Inc.
36 Active Treatment Reasonable expectation of improvement Not always recovery Not always complete return to prior level of function 36 National Government Services, Inc.
37 Maintenance Preventative Promote health Prolong or enhance the quality of life Maintain/prevent deterioration 37 National Government Services, Inc.
38 Maintenance Supportive Noncorrective No reasonable expectation of further clinical improvement 38 National Government Services, Inc.
39 Maintenance May be beneficial May be necessary treatment Not covered by Medicare 39 National Government Services, Inc.
40 Noncovered Services The following services are considered noncovered services when ordered, performed, or interpreted by a chiropractor Labs Physical therapy (CPT 97140) X-rays Massage Use the GY modifier when billing these services 40 National Government Services, Inc.
41 Chiropractic SIA A47385
42 Coding Guidelines Two diagnosis required on all claims Precise level of the subluxation (region of spine) must be listed as the primary diagnosis Resulting disorders (condition) are to be listed as secondary diagnosis Date of initial treatment/exacerbation of existing condition Must be entered in Item 14 of the CMS-1500 claim form or the electronic equivalent 42 National Government Services, Inc.
43 Coding Guidelines If using an x-ray as documentation of the subluxation the date of the x-ray (or existing MRI or CT scan) must be entered in Item 19 of the CMS-1500 claim form or the electronic equivalent. HCPCS modifier AT (acute treatment) must be appended to chiropractic manipulation code to indicate manipulation was medically necessary and reasonable treatment of an acute subluxation/chronic subluxation as defined in national policy and the LCD 43 National Government Services, Inc.
44 Significant Facts for Successful Chiropractic Billing
45 Chiropractic Services Allowed Places of Service - SIA Office (11) Home (12) Assisted Living Facility (13) Group Home (14) Temporary Lodging (16) Inpatient Hospital (21) Outpatient Hospital (22) Emergency Room (23) Nursing Facility for Patients in Part A Stay (31) Nursing Facility for Patients not in Part A Stay (32) Custodial Care Facility (33) Independent Clinic (49) Comprehensive Outpatient Rehabilitation Facility (62) State or Local Public Health Clinic (71) 45 National Government Services, Inc.
46 Contacting the Telephone Reopening Unit TRU Line: follow prompt Part B TRU line hours of operation: Monday - Friday, 8:00 a.m.-3:00 p.m. ET Faxes are accepted and representatives are permitted to accept more than 3 claims per call When calling TRU, provide the following information: Beneficiary s name Medicare Health Insurance Claim Number Your full name (first and last name) Your phone number Provider s name Provider s number Date(s) of service in question Reason for request 46 National Government Services, Inc.
47 Record Requests/Documentation Tips Respond to an ADR within 30 days Documentation Legible Copy both sides Signatures Do not bind records together Do not highlight records Do not tab records Make sure the ADR request matches the records sent 47 National Government Services, Inc.
48 esmd-how to Submit Medical Records Electronically Submit ADR letter requests electronically Must either build a gateway or submit via Health Information Handler News Article: How to Submit Medical Records Electronically to National Government Services > Publications > News Articles 48 National Government Services, Inc.
49 Signature Requirements Signature requirements for medical documentation The use of stamped signatures is not acceptable on any medical record Medicare requires a legible identifier for services provided and ordered Medicare will accept handwritten, electronic signatures or facsimiles of original written or electronic signatures for medical review purposes The Medical Review department will deny claims not meeting the signature requirements on records requested on ADRs 49 National Government Services, Inc.
50 Timely Claims Filing Requirement Claims not submitted by time limit are provider-liable Beneficiary cannot be charged for provider-liable charges Claims submitted that include span dates of service, the line item From date will be used to determine the date of service and filing timeliness If a line item From date is not timely, but the To date is timely, the line item will be split and deny untimely services as not timely filed 50 National Government Services, Inc.
51 Submitting Duplicate Claims May delay payment Resubmitting your claim prior to receiving a determination not only increases administrative costs to the Medicare Program but to you as well Could cause you to be identified as an abusive biller; or may result in an investigation for fraud if a pattern of duplicate billing is identified Although National Government Services does not believe providers are trying to deliberately receive duplicate payment by submitting duplicate claims for one service we must remind providers that this is an inappropriate billing practice 51 National Government Services, Inc.
52 Jurisdiction K Part B PWK Fax and Mail Cover Sheet Form Is Now Available PWK Fax and Mail Cover Sheet Form PWK will allow documentation to be submitted with an electronic claim Use of PWK segment will allow providers to submit electronic claims that require additional documentation for claims adjudication This process allows voluntary submission of supporting documentation for a version 5010A1 electronic claim in one of two methods: By Mail - use BM if mailing the documentation By Fax - use FX if faxing the documentation 52 National Government Services, Inc.
53 Revalidation of Provider Enrollment Information SE Article SE1126 Provider Enrollment Revalidation - Wait until you hear from your MAC Need to Revalidate - If you enrolled in the Medicare Program prior to Friday, March 25, 2011 Do NOT submit your revalidation until you are notified to do so by your MAC. You will receive a notice to revalidate between now and March National Government Services, Inc.
54 Completing Online PECOS Enrollment Three basic steps Active NPPES User ID and Password/NPI Enumerator at Print, sign and date the Certification Statement and mail to the Medicare contractor along with all supporting paper documentation within 7 days of the electronic submission. Check status Processing time frames Internet-Based Process begins within 5 days of receipt - 90% within 45 days Non Internet-Based 80% within 60 days of receipt 54 National Government Services, Inc.
55 JK Contact Information IVR: Provider Contact Center: Fax on Demand: EDI Helpdesk: Correspondence National Government Services Part B Provider General Written Inquiries P.O. Box 6189 Indianapolis, IN Direct telephone number for Provider Enrollment (JK): Beginning Monday February 3, 2014, the provider enrollment number will be available 7:00 a.m.-6:00 p.m. ET. 55 National Government Services, Inc.
56 Fee Schedules 56 National Government Services, Inc.
57 Code Search Tool 57 National Government Services, Inc.
58 NGSCONNEX
59 What is NGSConnex? NGSConnex is a free Web application maintained by National Government Services NGSConnex allows for self-service functions including: Beneficiary eligibility Claim status Initiate reopening and/or redetermination request (Appeal) Obtain status of all redetermination requests View provider/supplier demographics Query financial data Submit cost reports, letters and supporting paperwork to Audit and Reimbursement (PART A ONLY) And more 59 National Government Services, Inc.
60 How to Sign Up for NGSConnex Sign up for NGSConnex by following the setup instructions at NGSConnex is FREE and only requires users to have an address and Internet access 60 National Government Services, Inc.
61 NGSConnex 61 National Government Services, Inc.
62 NGSConnex 62 National Government Services, Inc.
63 Comprehensive Error Rate Testing Recovery Audit Program
64 Who Performs CERT? Livanta CERT Documentation Contractor (CDC) Requests documentation for selected claims Advance Med-CERT Review Contractor (CRC) Reviews Notify the fiscal intermediary for adjustments 64 National Government Services, Inc.
65 65 National Government Services, Inc.
66 66 National Government Services, Inc.
67 67 National Government Services, Inc.
68 Who Performs Recovery Audits? Region A: Performant Recovery, Inc. Contact Information: Web site: Telephone: National Government Services, Inc.
69 69 National Government Services, Inc.
70 RA Issues Under Review 70 National Government Services, Inc.
71 Coverage and Billing Resources CMS IOM Publication , Medicare Benefit Policy Manual, Chapter 15 Section 30.5, Physician Services-Chiropractic Services Section 240, Chiropractic Services-General National Government Services - Chiropractic Services LCD: L27350 SIA: A National Government Services, Inc.
72 72 National Government Services, Inc.
73 Updates Subscribe to receive the latest, up-to-date Medicare information. 73 National Government Services, Inc.
74 Web Site Survey This is your chance to have your voice heard Say yes when you see this pop-up so National Government Services can make your job easier! 74 National Government Services, Inc.
75 Medicare University Interactive online system available 24/7 Educational opportunities available Computer-based training courses Teleconferences, Webinars, live seminars/face-toface training Self-report attendance 75 National Government Services, Inc.
76 Medicare University Self-Reporting Instructions Log on to the National Government Services Medicare University site at Topic = JK: Chiropractic Local Coverage Determination and Supplemental Instructions Article Medicare University Credits (MUCs) = 1 Catalog Number = To be provided Course Code = To be provided For step-by-step instructions on self-reporting please visit > Medicare University > Accessing the Self-Reporting Tool 76 National Government Services, Inc.
77 Thank You! Andrea & Donna 77 National Government Services, Inc.
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