Hybrid Cloud: Solutions Guide. Work with flexibility and control

Transcription

1 Hybrid Cloud: Solutions Guide Work with flexibility and control

2 TABLE OF CONTENT Hybrid Cloud: Solutions Guide Work with flexibility and control INTRO Page 3 INTRODUCTION Business is heading toward hybrid + chapter 1 2chapter Page 6 Define your hybrid roadmap Creating a starting point + Page 11 Choosing a partner The IBM advantage + 3chapter Page 14 Building a hybrid infrastructure Thinking pre-deployment + 4chapter Page 20 Delivering applications across a hybrid cloud Software-delivered innovation + 5chapter Page 25 Managing a hybrid environment You control your infrastructure + 6chapter Page 31 How do I ensure my cloud is secure? Maintain visibility and control + chapter 7 Page 35 At a glance Why work with IBM? + previous next

3 INTRODUCTION INTRODUCTION Business is heading toward hybrid Staying competitive means moving faster. Market-leading companies are already changing the way they work to bring agility to the front lines. Their people are empowered to act. Why? Because each person has access to real-time insights and a digital ecosystem designed to deliver innovation. Innovation that leads directly into deeper, more rewarding customer experiences and new revenue streams. In this time of digital transformation, the new hybrid cloud empowers you to be the leader that disrupts the market instead of being one of the disrupted. This year, 70% of enterprises will invest in and leverage hybrid cloud environments 1. Hybrid cloud is now made with flexibility in mind. Your workloads are more portable, just as applications and services are easier to compose. Data sharing, refinement and analysis are all seamless and secure. With a hybrid cloud, you can help your developers make and launch what could be the next viral app or groundbreaking new business model in no time at all.

4 INTRODUCTION INTRODUCTION Business is heading toward hybrid Staying competitive means moving faster. Market-leading companies are already changing the way they work to bring agility to the front lines. Their people are empowered to act. Why? Because each person has access to real-time insights and a digital ecosystem designed to deliver CLOSE innovation. X Innovation that leads directly into deeper, more rewarding customer experiences and new revenue streams. 1 Source: Gartner In this time of digital transformation, the new hybrid cloud empowers you to be the leader that disrupts? the market instead of being one of the disrupted. This year, 70% of enterprises will invest in and leverage hybrid cloud environments 1. Hybrid cloud is now made with flexibility in mind. Your workloads are more portable, just as applications and services are easier to compose. Data sharing, refinement and analysis are all seamless and secure. With a hybrid cloud, you can help your developers make and launch what could be the next viral app or groundbreaking new business model in no time at all.

5 INTRODUCTION The new hybrid cloud is open by design. It s a feature that gives you the freedom to choose and change environments at any time, so you can deploy and move applications and data where you need them. Openness also extends clear operational visibility, control and security throughout your infrastructure. More than the sum of its parts, the new hybrid cloud draws new value from your IT ecosystem while letting you focus on the work that matters. New business models and customer experiences Since many of your customer touch points are in a digital space (e-commerce, mobile, , social, etc.), the business is going to rely more heavily on what your IT team is set up to do. A successfully deployed hybrid cloud makes development and management across the lifecycle of applications simpler. Working on an open system is essential. Building a hybrid cloud environment that is open by design will help you maximize existing investments and ensure flexibility over time. And that flexibility will serve as the catalyst for innovation. IBM simplifies hybrid cloud so you can focus on what matters: maximizing your existing investment and delivering leading end-to-end cloud capabilities. From infrastructure and integration, to security, management and DevOps, IBM will help you work smarter.

6 INTRODUCTION Transform your business with the enterprise-strength capabilities of the new hybrid cloud: World-class infrastructure Extended portability Data services and localization Operational visibility and control Integration Developer productivity Seamless delivery

7 INTRODUCTION Transform your business with the enterprise-strength capabilities of the new hybrid cloud: World-class infrastructure World class means that you can build your infrastructure with the highest levels of performance, flexibility and control. Extend your workloads across cloud environments that range from dedicated and on premises, to fully shared and fully managed Infrastructure-as-a-Service (IaaS) solutions. Extended portability Data services and localization Operational visibility and control Integration Developer productivity Seamless delivery

8 INTRODUCTION Transform your business with the enterprise-strength capabilities of the new hybrid cloud: World-class infrastructure Extended portability Deploy cloud-native applications alongside cloud-enabled and traditional applications. Easily move these workloads across environments to bring the app closer to the data, or the data closer to the app. Data services and localization Operational visibility and control Integration Developer productivity Seamless delivery

9 INTRODUCTION Transform your business with the enterprise-strength capabilities of the new hybrid cloud: World-class infrastructure Extended portability Data services and localization Functionally simple data and analytic services refine, analyze, replicate and synchronize data between on-site components and the cloud. Operational visibility and control Integration Developer productivity Seamless delivery

10 INTRODUCTION Transform your business with the enterprise-strength capabilities of the new hybrid cloud: World-class infrastructure Extended portability Data services and localization Operational visibility and control See exactly where data and applications reside and retain control of data security and placement. Robust governance and coordination lets you prevent, pinpoint and resolve problems in a way only possible through the interoperability of cloud and traditional management. Integration Developer productivity Seamless delivery

11 INTRODUCTION Transform your business with the enterprise-strength capabilities of the new hybrid cloud: World-class infrastructure Extended portability Data services and localization Operational visibility and control Integration Securely connect apps, data and services across an open and flexible environment of traditional systems, cloud platforms and devices. Your existing data and services will weave seamlessly with APIs to compose new apps and services. Developer productivity Seamless delivery

12 INTRODUCTION Transform your business with the enterprise-strength capabilities of the new hybrid cloud: World-class infrastructure Extended portability Data services and localization Operational visibility and control Integration Developer productivity Fly through delivering and connecting your applications, data and services amongst traditional and cloud platforms. The ease of working will allow your developers to rapidly iterate and experiment with cloud applications. Seamless delivery

13 INTRODUCTION Transform your business with the enterprise-strength capabilities of the new hybrid cloud: World-class infrastructure Extended portability Data services and localization Operational visibility and control Integration Developer productivity Seamless delivery Deliver workloads flexibly across clouds and between different vendors, whether on premises or off.

14 CHAPTER 1 Define your cloud roadmap CHAPTER Define your hybrid roadmap Creating a starting point Before you deploy a hybrid cloud, you ll need to develop a strategic plan for your journey towards acquiring it. A cloud roadmap will be your reference tool to see your strategy clearly. It ll detail the steps you ll need to take as you approach and ultimately deploy a hybrid cloud solution. Your roadmap will also be invaluable as you communicate your plan to senior leadership and other decision makers. IBM has experts ready to help you develop this roadmap. Framing the thinking that will make for a productive collaboration begins here.

15 CHAPTER 1 Define your cloud roadmap Things to consider A hybrid cloud allows you to integrate public and private, on-premises and off-premises clouds. This gives you the flexibility to make the most of the infrastructure you already have in place so you can optimize and to build upon it strategically. Rest assured that a hybrid isn t entirely new, nor is it the same as starting from scratch. However, it s important to weigh the costs of what you ll need to grow your infrastructure. This will help determine who ll be responsible for certain workloads. Not all of these costs are necessarily financial. Costs to consider are up-front costs, maintenance costs, employee availability, physical space, workloads, security, throughput and performance. What are your intentions? Following an assessment of your business requirements and current infrastructure, you ll want to determine how your company plans to take advantage of what cloud can offer. If you want to take ownership of your own security monitoring, and you need to rapidly expand to meet customer demand, for example, you might decide on the combination of an on-premises and a public hybrid cloud. The types of services, deployment models and capabilities you want will help inform how you build your hybrid cloud environment.

16 CHAPTER 1 Define your cloud roadmap Which advantages are important to you? A successfully deployed hybrid cloud has the advantage of flexibility, scale and reliability. An on-demand public cloud solution allows you to be efficient with infrastructure costs. At the same time, you can deploy enterprise-grade applications and data in a private/on-premises or hosted cloud when performance, security, regulatory or logistical issues make it a more appropriate option. Is a hybrid cloud affordable? IBM Global Financing can work with you to reduce the total cost of ownership (TCO) as you create or add capacity. We can also help you fund strategic development, hardware, software and other services by: Turning the up-front infrastructure costs into affordable payments. These payments can be as low as 0% loans. We also have low-rate leases available. Providing ease of migration from competitors platforms with payment deferrals and complimentary disposal of older equipment. Better aligning the cloud project costs to anticipated benefits and accelerating a project s cash flow break-even point. This is available through IBM Project Financing an all-inclusive financial package for services, infrastructure solutions and business transformation projects. Providing the flexibility to add capacity and grow the cloud infrastructure with hardware leasing and with IBM Certified Pre-owned Equipment. The lower price point of pre-owned can be an attractive option for building your hybrid cloud. The value of a hybrid cloud is most apparent when your environments are integrated and connected. Add to that the portability of your workloads and data, and you can imagine what the possibilities might be.

17 CHAPTER 1 Define your cloud roadmap Huddle with leadership Bring your assessment of business requirements and current infrastructure to all relevant stakeholders for input. Infrastructure affects every department in your organization, so go beyond your usual IT decision makers. Reach out to leaders in your financial, marketing, operations and human resources departments and discuss what their top priorities are. Involving these stakeholders throughout the process will help you define governance, control, design and operational considerations. You should work with them to outline benchmarks assessing progress towards goals that grow the business. Prepare for a smooth transition Maximize the potential of your hybrid cloud by employing a structured approach along with industry best practices. Ultimately, you ll want to take a look at the effect of cloud computing delivery or consumption models on IT governance, organization and service delivery processes. This can help to address challenges such as skills gaps, standardization issues, organizational behavior and governance as part of an overall transformation plan.

18 CHAPTER 1 Define your cloud roadmap Essential steps in overcoming IT challenges as you move to deploy a hybrid cloud: Establish governance boards that facilitate the service level and service performance review of suppliers. Adopt a service orientation as a requirement for becoming a service broker. Refocus your organization and how it functions. Adopt a DevOps approach that allows all stakeholders in an organization who develop, operate or benefit from the business s software systems (including customers, sup pliers and partners) to apply agile and lean thinking.

19 CHAPTER 2 Choosing a partner CHAPTER Choosing a partner The IBM advantage IBM is in a unique position to deliver both strategic support and a complete hybrid cloud ecosystem of hardware, software and service offerings. These solutions are designed to cover a vast array of business needs and requirements. IBM has a broad infrastructure portfolio based on open standards that s designed for the new era of cloud and Big Data. IBM can help you build a best-in-class solution around your business objectives and the investments you have already made. To fully understand the transformative effect of working on a hybrid cloud, you must carefully weigh what it means for governance, organizational and service management practices. Thinking strategically in these areas will prepare you for a smoother transition to a hybrid cloud environment. Choosing the right partner to help you do this will accelerate your time to results.

20 CHAPTER 2 Choosing a partner IBM provides an extensive list of cloud support services. Backed by a heritage of enterprise solution expertise, IBM can help you build a strategic framework for cloud deployment. Get help creating customized business models, application and delivery platforms, data platforms and infrastructure platforms. Working with IBM means improving your return on transformation projects and reducing business risks tied to project failures. Only IBM can give you a hybrid cloud where you have full control and full transparency. We are also the only one to offer full orchestration of business process consistency on premises and in the cloud. With IBM, you can see and control all your work as if it were running in your own data center. IBM Cloud Advisory Services Backed by rigorous analytics tools, IBM Cloud Advisory Services will help simplify the path to deployment by defining a value-driven hybrid cloud strategy. Through a personalized and collaborative process, you ll receive the guidance to help you maximize the business value of your hybrid cloud. Get help with a number of engagement activities, including: Identifying where and how you can boost efficiency with a hybrid cloud. Assessing your current infrastructure s strengths, weaknesses and readiness. Developing a strategy to successfully implement the cloud delivery model of your choosing.

21 CHAPTER 2 Choosing a partner IBM Hybrid Exploration Workshop Let our experts help you get on the right path to deployment with this special workshop. Together, we can align your unique business objectives with expected outcomes. And your IBM account team can work with you to identify and prioritize opportunities for optimization, innovation and integration. Themes of the Hybrid Exploration Workshop: Hybrid Cloud Scenarios hybrid Cloud Architecture Cloud Value and Examples hybrid Workload Candidates Motivators and Barriers Selecting a cloud service provider (CSP) A CSP is a third-party cloud manager. They are responsible for the day-today provisioning, operation and compliance of your hybrid cloud. As you consider engaging them, you should come to an agreement that specifies what their role is and what your own obligations are. These terms and other options will go into your CSP contract. A typical CSP contract has four phases to its lifecycle: pre-contract activities, initiating activities, operational activities and terminating activities. Understanding the flow of each of these phases will help your organization plan ahead and navigate through them with authority.

22 CHAPTER 3 Building a hybrid infrastructure CHAPTER Building a hybrid infrastructure Thinking pre-deployment Your hybrid cloud infrastructure needs to support the workload demands of connected data and devices. It also needs the ability to connect systems and applications across your organization, while leveraging your existing technology investment. Here too, IBM Cloud Advisory Services can help you select the right hybrid cloud solutions to ensure greater flexibility, capacity and efficiency as well as accessibility, security and speed.

23 CHAPTER 3 Building a hybrid infrastructure Your private cloud side However or wherever you deploy, when it comes to managing highly sensitive information, private cloud is the linchpin for business growth and differentiation. Today it s dominating the cloud conversation. The focus? Deployment. Some workloads are best deployed in a private cloud environment, the core advantage of which is control. There, you re able to specify security protocols, support growing volumes of data and connect to your public cloud. IBM offers a full portfolio of private cloud systems. The IBM Enterprise Cloud System, together with IBM Power Systems and IBM Storage Systems, brings interoperability and ease of integration into your hybrid environment. Additionally, IBM SoftLayer offers both bare metal and virtualized infrastructure in one solution that you can isolate to deliver private cloud capabilities within a hosted environment. IBM Enterprise Cloud System If you have high transaction workloads or are consolidating x86 servers, the IBM Enterprise Cloud System is the ideal solution for evolving your infrastructure. The newest system edition includes the strength of IBM z13 as the primary, server-computing platform. The system allows you to see cloud management software, storage and server technologies through one virtualized and integrated solution. The Enterprise Cloud System gives you the ability to rapidly deploy an OpenStack-based, Linux cloud environment with mainframe reliability. The new z13 is the world s most efficient and trusted cloud platform. The z13 transforms the economics of IT. In scale-out models, it s capable of running up to 8,000 virtual servers at more than 50 virtual servers per core, helping to lower software, energy and facilities costs. It s the ideal solution for hybrid cloud architecture due to its reputation for elasticity while reliably and securely handling multiple workloads.

24 CHAPTER 3 Building a hybrid infrastructure For compared environments, it is estimated that an IBM z Systems Cloud on a z13 will have a 32% lower total cost of ownership over three years than an x86 cloud and a 60% lower total cost of ownership over three years than a public cloud. A 32% lower total cost of ownership over three years than an x86 cloud and a 60% lower total cost of ownership over three years than a public cloud 2. New York goes to the cloud Change starts by asking the difficult questions and finding innovative solutions. Cloud isn t just for IT anymore; it s for the business. Wil LaBossier President, Software Consulting Associates (SCA) 3 Inefficiency and government waste are enormous problems that occur across 1,600 local governments throughout the state of New York. IBM Research and SCA partnered to create a Shared Service Municipal Cloud built on z Systems for New York s municipal bodies. This multitenancy cloud model streamlined applications and provided a single, secure network connecting various levels of government throughout the state. Every municipality gained the ability to have real-time access to information to help develop new services. The hybrid solution is predicted to reduce an $8 million annual IT spend by 25%. 4 IBM Power Systems for Scale Out If you re using the cloud to support Big Data and Analytics, then an IBM Power Systems solution is a great choice for you. Power Systems, built on IBM POWER8, streamline Big Data insights and hybrid cloud deployment. A growing open server ecosystem continues to expand Power Systems capabilities. Now, clients are better equipped for cloud, analytics & mobile workloads and are able to handle complex, mission-critical applications with confidence.

25 2 Performance CHAPTER 3 Building a hybrid infrastructure For compared studies and environments, are as follows: Public Cloud it configuration: is estimated total of 219 instances that an IBM z Systems Cloud on a z13 will (128 light workloads, 64 medium workloads and 27 heavy workloads); x86 Cloud have a 32% configuration: lower total total of eleven cost x86 systems of ownership each with 24 Intel E over v2 three 3.0 GHz years than an x86 cloud and a cores, 512 GB memory, and 7x400 GB SSDs; z13 Cloud configuration: total of 60% lower 32 IFLs, total 3806 cost GB memory, of ownership and 47x400 GB SSDs. over Price comparison three estimates years than a public cloud. A 32% lower based on a 3-year total cost of ownership (TCO) using publicly available U.S. total cost prices of ownership (including a 20% discount over for three middleware) years current as than of January an 1, x86 cloud and a 60% lower total cost of Public Cloud TCO estimate includes costs (U.S. East Region) of infrastructure over (instances, three data out, years storage, support, than free a tier public / reserved cloud tier discounts), 2 ownership. New York goes to the cloud CLOSE comparison based on IBM internal tests comparing IBM z13 cloud with one comparably configured private x86 cloud and one comparably configured public cloud running an aggregation of light, medium and heavy workloads designed to replicate typical IBM customer workload usage in the marketplace. System configurations are based on equivalence ratios derived from IBM internal middleware and labor. z13 and x86 TCO estimates include costs of infrastructure (system, memory, storage, virtualization, OS, cloud management), middleware, power, floor space and labor. Results may vary based on actual workloads, system configurations, customer applications, queries and other variables in a production environment and may produce different results. Users of this document should verify the applicable data for their specific environment. Change starts by asking the difficult questions and finding innovative solutions. Cloud isn t just for IT anymore; it s for the business. Wil LaBossier President, Software Consulting Associates (SCA) 3 Inefficiency and government waste are enormous problems that occur across 1,600 local governments throughout the state of New York. IBM Research and SCA partnered to create a Shared Service Municipal Cloud built on z Systems for New York s municipal bodies. This multitenancy cloud model streamlined applications and provided a single, secure network connecting various levels of government throughout the state. Every municipality gained the ability to have real-time access to information to help develop new services. The hybrid solution is predicted to reduce an $8 million annual IT spend by 25%. 4 X IBM Power Systems for Scale Out If you re using the cloud to support Big Data and Analytics, then an IBM Power Systems solution is a great choice for you. Power Systems, built on IBM POWER8, streamline Big Data insights and hybrid cloud deployment. A growing open server ecosystem continues to expand Power Systems capabilities. Now, clients are better equipped for cloud, analytics & mobile workloads and are able to handle complex, mission-critical applications with confidence.

26 CHAPTER 3 Building a hybrid infrastructure For compared environments, it is estimated that an IBM z Systems Cloud on a z13 will have a 32% lower total cost of ownership over three years than an x86 cloud and a 60% lower total cost of ownership over three years than a public cloud. A 32% lower total cost of ownership over three years than an x86 cloud and a 60% lower total cost of ownership over three years than a public cloud 2. New York goes to the cloud Change starts by asking the difficult questions and finding innovative solutions. Cloud isn t just for IT anymore; it s for the business. Wil LaBossier President, Software Consulting Associates (SCA) 3 Inefficiency and government waste are enormous problems that occur across 1,600 local governments throughout 3,4 the state of New York. IBM Research and CLOSE SCA Xpartnered to create a Shared Service Municipal Cloud built on z Systems for New York s municipal bodies. This multitenancy cloud model streamlined applications and provided a single, secure network connecting various levels of government throughout the state. Every municipality gained the ability to have real-time access to information to help develop new services. The hybrid solution Source: is New predicted York Municipal to reduce Shared Services an $8 Cloud: million Connecting annual IT spend by 25%. 4 cities to fuel growth and prosperity via the cloud IBM Power Systems for Scale Out If you re using the cloud to support Big Data and Analytics, then an IBM Power Systems solution is a great choice for you. Power Systems, built on IBM POWER8, streamline Big Data insights and hybrid cloud deployment. A growing open server ecosystem continues to expand Power Systems capabilities. Now, clients are better equipped for cloud, analytics & mobile workloads and are able to handle complex, mission-critical applications with confidence.?

27 CHAPTER 3 Building a hybrid infrastructure What s more, the IBM OpenPOWER -based bare metal servers will soon be available as a SoftLayer service. These servers leverage IBM s licensable POWER8 processor technology and also feature innovations born from collaborations with the OpenPOWER Foundation s many partners. OpenPOWER is something to consider deploying if you re looking for a high-performance solution capable of running Big Data applications and other intensive workloads. IBM Storage Systems The proliferation of data in today s always-on, hyper-connected world means that you need a storage system built to handle the new demands of a large enterprise with efficiency, speed and scale. IBM s comprehensive storage portfolio gives clients flexibility and choice. The industry-proven IBM XIV Storage System brings the simplicity, resiliency and consistently high performance you want in a hybrid cloud environment. XIV is known for delivering excellent, predictable performance across all cloud workloads. Its nondisruptive and self-tuning architecture makes it easier to ingest any workload without having to configure LUNs, and it can automatically fine-tune itself as it scales. The new IBM Spectrum Accelerate extends the same capabilities of XIV as a software-defined storage offering. A leader in software-defined storage, IBM Spectrum Accelerate encompasses a full range of software solutions to help you virtualize, manage and optimize your data. Deploy storage rapidly for new workloads and, when needed, burst data to the cloud seamlessly. Additionally, IBM Spectrum Scale is a file and object storage software program designed to manage petabytes of unstructured data regardless of where it resides. This software has the ability to reduce storage costs significantly while providing performance, scalability and availability. Spectrum Scale helps you streamline data-intensive workflows, improve service, reduce costs, minimize risk and deliver real business results. All IBM Storage Systems are enabled for OpenStack cloud environments. In addition to Cinder driver support, IBM also supports OpenStack Swift to help clients consolidate application data under a single system and point of management.

28 CHAPTER 3 Building a hybrid infrastructure Your public cloud side Public cloud means more than simply IT infrastructure resources that aren t in your building. In an offsite environment (a data center), users can choose whether to place applications or data in public or private environments. The IBM SoftLayer cloud infrastructure offering provides users with both multitenant public cloud environments and single-tenant private cloud environments in one solution. You have public servers and services where you can share processing, RAM, storage and more with other customers. But you also have the option of private servers and services where you can dedicate resources to a single customer or application. Each type of environment presents its own set of advantages. The type of environment you need depends on which types of unique applications or business demands you have. Advantages of a hybrid cloud environment through SoftLayer: On-demand deployment of servers and services that are scalable and cost efficient. The option to have IBM and SoftLayer experts manage your cloud. SLAs that guarantee up to 99.9% uptime. A choice of architecture, operating systems, hypervisors, connectivity and more.

29 CHAPTER 3 Building a hybrid infrastructure SoftLayer from IBM SoftLayer is the IaaS foundation for IBM Hybrid Cloud. Now IBM customers have direct access to on-demand, self-service hybrid cloud resources. Whether you re launching a mobile application, scaling game servers, serving ad units or hosting an e-commerce site, SoftLayer has the IT resources you need when you need them. Automated API and web portals allow you to deploy high-performance servers (robust bare metal servers and agile virtual servers) as well as on-demand services like networking, storage and security. SoftLayer works for as long as you need it to, across an ever-expanding, secure global network. IBM data centers are located in nearly every region around the world, with more locations added regularly. It s an advantage that gives you the opportunity to host your application close to home and close to end users, wherever they are. Our proprietary private network (unique in the cloud industry) is completely segregated from the public Internet. It connects all SoftLayer data centers with each other, allowing you to securely manage your entire global cloud environment without accruing bandwidth charges.

30 CHAPTER 4 Delivering applications across a hybrid cloud CHAPTER Delivering applications across a hybrid cloud Software-delivered innovation Businesses are under tremendous pressure to create new value for their customers, with an increasing proportion of business innovation delivered through software. Yet businesses are finding that traditional approaches to software development and delivery are not sufficient. Manual processes are prone to cause error, break down, create waste and delay responsiveness to business needs. Sustained innovation means continuously developing new ideas into innovative software, which in turn improves the value delivered to users. As developers familiarize themselves with hybrid capabilities, they continue to help IBM expand our suite of solutions aimed at designing, developing, testing, deploying and managing applications across multiple platforms.

31 CHAPTER 4 Delivering applications across a hybrid cloud IBM Rational Solution for Collaborative Lifecycle Management Collaborative development across platforms and geographic areas draws out an important concern: How are you going to manage schedules and priorities for your disparate teams? A systems of record (SoR) team, for example, will often have competing requirements and operational schedules from systems of engagement (SoE) teams. These same SoR teams still need to manage these systems, and often have a backlog of their own to make sure the lights stay on. The IBM Rational Solution for Collaborative Lifecycle Management (CLM) is a single platform for requirement, quality, change and configuration management, as well as project planning and tracking. CLM allows you to avoid the pitfalls of working in silos that often delay projects, lower result quality and overrun budgets. This integrated solution offers in-context team collaboration, lifecycle traceability across disciplines, real-time planning and development intelligence for smarter decision making. The IBM Rational Solution for Collaborative Lifecycle Management is comprised of seamlessly integrated tools working together as one: IBM Rational Team Concert (RTC) IBM Rational Quality Manager (RQM) IBM Rational DOORS Next Generation (DNG)

32 CHAPTER 4 Delivering applications across a hybrid cloud IBM Rational Solution for Collaborative Lifecycle Management Collaborative development across platforms and geographic areas draws out an important concern: How are you going to manage schedules and priorities for your disparate teams? A systems of record (SoR) team, for example, will often have competing requirements and operational schedules from systems of engagement (SoE) teams. These same SoR teams still need to manage these systems, and often have a backlog of their own to make sure the lights stay on. The IBM Rational Solution for Collaborative Lifecycle Management (CLM) is a single platform for requirement, quality, change and configuration management, as well as project planning and tracking. CLM allows you to avoid the pitfalls of working in silos that often delay projects, lower result quality and overrun budgets. This integrated solution offers in-context team collaboration, lifecycle traceability across disciplines, real-time planning and development intelligence for smarter decision making. The IBM Rational Solution for Collaborative Lifecycle Management is comprised of seamlessly integrated tools working together as one: IBM Rational Team Concert (RTC) Integrates task tracking, source control and agile planning with continuous builds and configurable processes that adapt to the way you work. IBM Rational Quality Manager (RQM) IBM Rational DOORS Next Generation (DNG)

33 CHAPTER 4 Delivering applications across a hybrid cloud IBM Rational Solution for Collaborative Lifecycle Management Collaborative development across platforms and geographic areas draws out an important concern: How are you going to manage schedules and priorities for your disparate teams? A systems of record (SoR) team, for example, will often have competing requirements and operational schedules from systems of engagement (SoE) teams. These same SoR teams still need to manage these systems, and often have a backlog of their own to make sure the lights stay on. The IBM Rational Solution for Collaborative Lifecycle Management (CLM) is a single platform for requirement, quality, change and configuration management, as well as project planning and tracking. CLM allows you to avoid the pitfalls of working in silos that often delay projects, lower result quality and overrun budgets. This integrated solution offers in-context team collaboration, lifecycle traceability across disciplines, real-time planning and development intelligence for smarter decision making. The IBM Rational Solution for Collaborative Lifecycle Management is comprised of seamlessly integrated tools working together as one: IBM Rational Team Concert (RTC) IBM Rational Quality Manager (RQM) Delivers capabilities for test management including test planning, creation and execution. It improves delivery time by coordinating activities and providing greater visibility across requirement, quality and change managemen. IBM Rational DOORS Next Generation (DNG)

34 CHAPTER 4 Delivering applications across a hybrid cloud IBM Rational Solution for Collaborative Lifecycle Management Collaborative development across platforms and geographic areas draws out an important concern: How are you going to manage schedules and priorities for your disparate teams? A systems of record (SoR) team, for example, will often have competing requirements and operational schedules from systems of engagement (SoE) teams. These same SoR teams still need to manage these systems, and often have a backlog of their own to make sure the lights stay on. The IBM Rational Solution for Collaborative Lifecycle Management (CLM) is a single platform for requirement, quality, change and configuration management, as well as project planning and tracking. CLM allows you to avoid the pitfalls of working in silos that often delay projects, lower result quality and overrun budgets. This integrated solution offers in-context team collaboration, lifecycle traceability across disciplines, real-time planning and development intelligence for smarter decision making. The IBM Rational Solution for Collaborative Lifecycle Management is comprised of seamlessly integrated tools working together as one: IBM Rational Team Concert (RTC) IBM Rational Quality Manager (RQM) IBM Rational DOORS Next Generation (DNG) Delivers capabilities for capturing, managing and tracing requirements throughout the application development lifecycle.

35 CHAPTER 4 Delivering applications across a hybrid cloud Run continuous testing with IBM Service Virtualization Solutions Service virtualization lets your team automate integration testing much earlier in the development lifecycle of complex application environments. Test automation helps you address quality challenges common to highly complex and integrated applications. Automated and continuous testing helps you avoid testing bottlenecks so you can quickly deliver high-quality applications to market. Rational Test Virtualization Server This solution can be used to stub out any systems unsuitable or unavailable for functional, integration or performance testing. Save time and avoid configuration errors by deploying and replacing virtual services without having to reconfigure the original application environment. Rational Test Workbench Deliver comprehensive test automation for mobile and traditional applications. This solution allows you to set up functional/regression testing, technology integration testing, and performance and scalability testing to address a range of enterprise needs. Continuous release and deployment for hybrid cloud Delivering quality applications with speed and quality requires a number of capabilities: deployment automation, release coordination and the visibility and governance of changes through all stages of the delivery pipeline, to name a few. IBM has an excellent set of hybrid cloud-ready release and deployment solutions within the IBM UrbanCode portfolio.

36 CHAPTER 4 Delivering applications across a hybrid cloud IBM UrbanCode Deploy with Patterns (UCDP) UCDP is a management and deployment solution for full-stack environments. It works to unite multiple clouds across all stages of the delivery pipeline. Achieve continuous delivery of hybrid cloud applications with greater control over your stack, from compute to application across all stages of the pipeline. Work quickly with improved collaboration, environment lifecycle management and cloud portability. With UCDP you can: Design full-stack application environments and application deployment processes. Deploy application environments across multiple clouds with speed and consistency. Ensure consistency in application changes across every environment in the delivery pipeline, from development to production. Maintain visibility and control throughout the pipeline. UrbanCode Release IBM UrbanCode Release is a collaborative release-management tool for handling the growing number and complexity of releases across your hybrid cloud. You can plan, execute and track a release through every stage of the delivery lifecycle. Made smarter through working with our customers, UrbanCode Release reduces error while making large releases faster and more agile. UrbanCode Release provides: Collaborative, web-based release-day planning and execution. Insight into which projects in a release are on time. Clear visibility into which environments are running which versions of each application. Quality gates actively governing each environment.

37 CHAPTER 4 Delivering applications across a hybrid cloud IBM Bluemix DevOps Services IBM Bluemix DevOps Services is a Software-as-a-Service (SaaS) on the cloud that supports continuous delivery. The service lets you develop, track, plan and deploy software through a single source. Access everything that you need to shape your application as you build it. Simplify team workloads with integrated collaboration tools. Deploy your completed application directly to the IBM Bluemix cloud platform. These and other built-in features let your team go from source code to running applications in minutes. IBM Bluemix DevOps Services gives your team the convenience of: Agile planning through the Track & Plan service. The Web IDE platform for editing and managing source control. Source control management (SCM) through Git, GitHub or IBM Jazz SCM. Build and deployment automation through the Delivery Pipeline service.

38 CHAPTER 5 Managing a hybrid environment CHAPTER Managing a hybrid environment You control your infrastructure Cloud computing is continuing to drive shifts in data center management priorities. At the heart of this shift, IBM is leading the development of open, interoperable cloud architecture. IBM s vision is to help reduce vendor lock-in, simplify integration and enable client innovation in the cloud. Resilient, OpenStack-based cloud solutions supporting multiple delivery models, platforms and workload types make your infrastructure smarter. IBM solutions minimize management risk and deliver long-term value. Take back control of your virtualized environments with IBM Cloud management solutions.

39 CHAPTER 5 Managing a hybrid environment The challenges of hybrid management Deploying a hybrid solution is an opportunity to develop new IT skills and responsibilities. Learning how to operate new software and system components always requires a little bit of determination to start. Being able to script, for example, is a skill you ll need to drive automation and pattern identification. For most IT leaders, these and other types of challenges will be new, but solvable. IBM has a portfolio of cloud management solutions made to help ease the deployment and management of workloads into a hybrid cloud environment. These solutions work together to accelerate delivery of innovative services and simplify control of virtualized environments. IBM Cloud Builder Professional Services Businesses looking to work nimbly often rely on private cloud. But unless that cloud is a Platform-as-a-Service (PaaS), you re not getting full value out of it. Traditional methods for implementing an automated private cloud using PaaS can take up to months. With IBM Cloud Builder Professional Services, you can cut time down to nearly nothing. Implementing a modular infrastructure with automated platform, application and pattern content will give you the foundation for a PaaS private cloud that can: Accelerate time to market by reducing provisioning time with 250+ automated patterns. Reduce cost and simplify management of your hybrid cloud. Add capacity and features as needed. Manage compliance with security requirements. Be managed by IBM on premises or remotely, based on your business needs.

40 CHAPTER 5 Managing a hybrid environment IBM Cloud Orchestrator Managing individual hybrid cloud tasks is relatively easy with the variety of tools and custom scripts available. Coordinating these tasks and automating entire processes across hybrid environments, however, can be significantly more challenging. The easy-to-use IBM Cloud Orchestrator allows you to accelerate delivery of software and infrastructure by automating the steps for deploying and managing a hybrid cloud. IBM Cloud Orchestrator gives you access to OpenStack APIs and to ready-to-use patterns and content packs that help you cut configuration, provisioning and deployment time. And built-in capabilities such as metering, usage, accounting, monitoring and capacity management give you everything you need to manage your cloud services in one place. Quickly deploy and scale on-premises and off-premises cloud services. Reduce and automate manual and administrative tasks and processes. Rapidly integrate into existing environments using application program interfaces and tooling extensions. Deliver and manage cloud services across SoftLayer, VMware, Amazon Web Services, existing OpenStack platforms or even clouds on IBM PowerVM and IBM s Systems. Toshiba finds harmony in the cloud Our collaboration with IBM has been critical in moving our Smart Community initiative forward. With flexible IBM cloud computing technology, we can make the ideal real by Koichi Kagawa General Manager, ICT Cloud Service division at Toshiba Corp. 5

41 CHAPTER 5 Managing a hybrid environment IBM Cloud Orchestrator Managing individual hybrid cloud tasks is relatively easy with the variety of tools and custom scripts available. Coordinating these tasks and automating entire processes across hybrid environments, however, can be significantly more challenging. The easy-to-use IBM Cloud Orchestrator allows you to accelerate delivery of software and infrastructure by automating the steps for deploying and managing a hybrid cloud. IBM Cloud Orchestrator gives you access to OpenStack APIs and to ready-to-use patterns and content packs that help you cut configuration, provisioning and deployment time. And built-in capabilities such as metering, usage, accounting, monitoring and capacity management give you everything you need to manage your cloud services in one place. Quickly deploy and scale on-premises and off-premises cloud services. Reduce and automate manual and administrative tasks and processes. Rapidly integrate into existing environments using application program interfaces and tooling extensions. Deliver and manage cloud services across SoftLayer, VMware, Amazon Web Services, existing OpenStack platforms or even clouds on IBM PowerVM and IBM s Systems. 5 Toshiba CLOSE Toshiba finds harmony in the cloud Corp.: SoftLayer and IBM SmartCloud Orchestrator offerings help launch a Smart Community solution. April 8, Our collaboration with IBM has been critical in moving our Smart Community initiative businesscasestudies/us/en?synkey=l431575r52853s40 forward. With flexible IBM cloud computing technology, we can make the ideal real by 2020.? Koichi Kagawa General Manager, ICT Cloud Service division at Toshiba Corp. 5 X

42 CHAPTER 5 Managing a hybrid environment To expand its Smart Community initiative to a global network of 200,000 employees, Toshiba required a flexible, scalable cloud infra structure capable of supporting a wide range of complex projects. By implementing IBM Cloud Orchestrator software, Toshiba was able to provision its extensible SoftLayer infrastructure and connect the entire community. IBM Cloud Automated Modular Management (AMM) Services Managing an ever-changing complex hybrid environment is one of the most difficult tasks IT teams face today. With AMM, you can transfer the time-consuming task of monitoring and managing a complex hybrid environment over to a trusted service provider, or you can get practical help with your self-managed hybrid cloud. AMM integrates and delivers industry-leading service management tools and services through a single interface. Features like built-in automation support creating environments run by software rather than by multiple manual tasks. This improves quality and accelerates your time to market. IBM AMM Services include: Patching Monitoring Advanced network interconnect Security compliance health check SAP apps management

43 CHAPTER 5 Managing a hybrid environment IBM AMM Services + SAP HANA One To help you effectively manage and evolve a complex hybrid cloud environment, you ll need to gain insights into key trends locked in your data. Using IBM Cloud services specifically built for SAP HANA, you ll be able to access, model and analyze all of your SAP business transactions and analytical data from any data source in real time. This integration brings a new level of simplicity and automation to your business analytics. It will help you develop everything faster. Proofs of concepts, demos, sandboxes and transaction insights are at your developers fingertips. They ll be able to anticipate customer behavior and respond proactively. IBM Cloud Manager with OpenStack 4.1 IBM Cloud Manager with OpenStack is a simple yet robust platform for virtual environment management and conversion to a hybrid cloud. With this tool you can leverage open APIs to automate and control hybrid cloud resources. It s designed to make your life easier by simplifying the provisioning of cloud environments through a web-based interface. Optimize your OpenStack environment across IBM Power, z Systems and x86 resources. Manage multiple hypervisors from a single interface, including IBM PowerVM, IBM z/vm, Kernel-based Virtual Machine (KVM), IBM PowerKVM and x86, Linux KVM, Microsoft Hyper-V and VMware vsphere. Optimize automation with security and resource sharing, as well as built-in metering.

44 CHAPTER 5 Managing a hybrid environment IBM Platform Computing IBM Platform Computing brings leading cluster, grid and high-performance hybrid cloud management software to the IBM Software Defined Infrastructure portfolio. It transforms static computing resources into flexible hybrid clouds that can be shared, remotely managed and easily provisioned to support intensive workloads. For hybrid cloud deployments, application-ready IBM Platform Computing services optimized for Hadoop, analytics and technical computing workloads enable organizations to easily meet resource demands without the cost of purchasing or managing additional in-house infrastructure. Improve time to results with on-demand access to ready-to-run clusters in the cloud. Enhance productivity and collaboration through web-based portals and visuali zation tools. Gain high-performance data storage with unsurpassed end-to-end data availability, reliability and scalability. Reduce operating costs and total cost of ownership with a consolidated infra structure.

45 CHAPTER 6 How do I ensure my cloud is secure? CHAPTER HOW DO I ENSURE MY CLOUD IS SECURE? Maintain visibility and control Your hybrid cloud infrastructure needs to support the workload demands of connected data and devices. It also needs the ability to connect systems and applications across your organization, while leveraging your existing technology investment. Here too, IBM Cloud Advisory Services can help you select the right hybrid cloud solutions to ensure greater flexibility, capacity and efficiency as well as accessibility, securityand speed.

46 CHAPTER 6 How do I ensure my cloud is secure? Safeguard your hybrid cloud by focusing on: Managing access Protecting data Gaining visibility Optimizing security operations Addressing security challenges in the cloud The adoption of a hybrid cloud can lead to new challenges in the areas of data governance, access control, activity monitoring and the visibility of dynamic resources. Inshort, many of the aspects of IT security need new solutions. While there are many areas that require attention, the smartest play is to take an incremental, migratory approach toward protecting your assets. Once you focus on connecting partners and customers outside the firewall, you can start implementing more sophisticated security measures.

47 CHAPTER 6 How do I ensure my cloud is secure? Safeguard your hybrid cloud by focusing on: Managing access Safely connect people, applications and devices to the cloud with easy-to-use identity and access management tools. Protecting data Gaining visibility Optimizing security operations Addressing security challenges in the cloud The adoption of a hybrid cloud can lead to new challenges in the areas of data governance, access control, activity monitoring and the visibility of dynamic resources. Inshort, many of the aspects of IT security need new solutions. While there are many areas that require attention, the smartest play is to take an incremental, migratory approach toward protecting your assets. Once you focus on connecting partners and customers outside the firewall, you can start implementing more sophisticated security measures.

48 CHAPTER 6 How do I ensure my cloud is secure? Safeguard your hybrid cloud by focusing on: Managing access Protecting data Identify vulnerabilities and prevent attacks that target sensitive data with hardened, underlying cloud infrastructure and applications. Gaining visibility Optimizing security operations Addressing security challenges in the cloud The adoption of a hybrid cloud can lead to new challenges in the areas of data governance, access control, activity monitoring and the visibility of dynamic resources. Inshort, many of the aspects of IT security need new solutions. While there are many areas that require attention, the smartest play is to take an incremental, migratory approach toward protecting your assets. Once you focus on connecting partners and customers outside the firewall, you can start implementing more sophisticated security measures.

49 CHAPTER 6 How do I ensure my cloud is secure? Safeguard your hybrid cloud by focusing on: Managing access Protecting data Gaining visibility Monitor your hybrid cloud for security breaches and compliance violations through advanced security analytics and threat intelligence from the cloud. Optimizing security operations Addressing security challenges in the cloud The adoption of a hybrid cloud can lead to new challenges in the areas of data governance, access control, activity monitoring and the visibility of dynamic resources. Inshort, many of the aspects of IT security need new solutions. While there are many areas that require attention, the smartest play is to take an incremental, migratory approach toward protecting your assets. Once you focus on connecting partners and customers outside the firewall, you can start implementing more sophisticated security measures.

50 CHAPTER 6 How do I ensure my cloud is secure? Safeguard your hybrid cloud by focusing on: Managing access Protecting data Gaining visibility Optimizing security operations Deploy intelligence-driven security across your network by assessing and optimizing security practices. Addressing security challenges in the cloud The adoption of a hybrid cloud can lead to new challenges in the areas of data governance, access control, activity monitoring and the visibility of dynamic resources. Inshort, many of the aspects of IT security need new solutions. While there are many areas that require attention, the smartest play is to take an incremental, migratory approach toward protecting your assets. Once you focus on connecting partners and customers outside the firewall, you can start implementing more sophisticated security measures.

51 CHAPTER 6 How do I ensure my cloud is secure? IBM I&A Management The Identity and Access Management portfolio helps you protect valuable data and applications with context-based access control, security policy enforcement and business-driven identity governance. Armed with user metrics and audit reports, you can effectively deal with the complexities of user access and advanced threats. Safeguard mobile, cloud and social access. Prevent advanced insider threats. Simplify cloud integrations and identity silos. Deliver actionable identity intelligence. IBM Security Intelligence (QRadar) QRadar SIEM 7.1 and QRadar Log Manager 7.1 help you monitor enterprise activity and gain increased security insight. With new event collector virtual appliances, you can bolster your existing cloud investments while deploying collection mechanisms more extensively than ever. Gather and analyze security data from more locations. Virtual event collectors make it economical to collect event and log data from places that individually have low event volumes, but collectively generate significant data such as bank branches, retail stores and satellite offices. Close off security blind spots by extending and distributing critical security monitoring around the world. Additionally, the QRadar Security Intelligence Platform now provides an open and extensible solution through the sharing and reuse of security intelligence content. The QRadar SIEM, QRadar Log Manager and QRadar Network Anomaly Detection solutions support the import and export of correlation rules, report templates and other expert content for greater collaboration and innovation around security.

52 CHAPTER 6 How do I ensure my cloud is secure? Network intrusion protection The IBM Security Network Intrusion Prevention System (NIPS) is a part of the IBM Adaptive Threat Protection platform. What it offers is advanced preemptive protection in a virtual security appliance. Powered by IBM X-Force research, NIPS 6 protects both your physical and virtual networks with the same high level of security. It is the ideal security solution for cloud services, with the ability to secure traffic between virtual machines for flexible deployments in multitenant environments. Preemptively block threats and attacks on both physical and virtual networks for maximum business continuity using minimal resources. Avoid costly appliance sprawl while boosting consolidation efforts. Extend the same robust intrusion prevention to your virtual networks that you would expect from traditional networks. Minimize security and compliance efforts by helping to detect and block network attacks and unauthorized network access.

53 CHAPTER 6 How do I ensure my cloud is secure? Network intrusion protection The IBM Security Network Intrusion Prevention System (NIPS) is a part of the IBM Adaptive Threat Protection platform. What it offers is advanced preemptive protection in a virtual security appliance. Powered by IBM X-Force research, NIPS 6 protects both your physical and virtual networks with the same high level of security. It is the ideal security solution for cloud services, with the ability to secure traffic between virtual machines for flexible deployments in multitenant environments. 6 Supports Preemptively block threats and attacks on both physical and virtual CLOSE X networks for maximum business continuity using minimal resources. VMware ESXi 5.1, ESXi Avoid costly appliance 5.0 update 2 and sprawl ESXi 4.1, VMware while boosting consolidation efforts. ESX 4.1 and VMware Server 2.0. Extend the same robust intrusion prevention to your virtual networks that you would expect from traditional networks. Minimize security and compliance efforts by helping to detect and block network attacks and unauthorized network access.

54 CHAPTER 7 Why work with IBM? Why work with IBM? At a glance With more than 5.5 million client transactions processed through the IBM Public Cloud daily, and more than 5,000 engagements in the IBM Private Cloud space, IBM ranks as the #1 provider of hybrid cloud environments in the world. We are also considered the most effective IaaS provider across industries. Our deep expertise has earned IBM the privilege of being the trusted hybrid cloud provider to 24 of the top 25 Fortune 500 companies. Hybrid Analytics Security Expertise Financing

55 CHAPTER 7 Why work with IBM? Why work with IBM? At a glance With more than 5.5 million client transactions processed through the IBM Public Cloud daily, and more than 5,000 engagements in the IBM Private Cloud space, IBM ranks as the #1 provider of hybrid cloud environments in the world. We are also considered the most effective IaaS provider across industries. Our deep expertise has earned IBM the privilege of being the trusted hybrid cloud provider to 24 of the top 25 Fortune 500 companies. Hybrid An open-by-design hybrid cloud platform, with global class infrastructure choices and the full spectrum of services, is the smartest way enterprises can scale. Take advantage of seamless services along with the freedom to choose and change your environment as needed. Analytics Security Expertise Financing

56 CHAPTER 7 Why work with IBM? Why work with IBM? At a glance With more than 5.5 million client transactions processed through the IBM Public Cloud daily, and more than 5,000 engagements in the IBM Private Cloud space, IBM ranks as the #1 provider of hybrid cloud environments in the world. We are also considered the most effective IaaS provider across industries. Our deep expertise has earned IBM the privilege of being the trusted hybrid cloud provider to 24 of the top 25 Fortune 500 companies. Hybrid Analytics The foundation of delivering greater business insights, from traditional sources to the Internet of Things, starts with analytics. Approximately 80% of new cloud applications are predicted to be data intensive. An IBM Hybrid Cloud is designed from the ground up for Big Data. Security Expertise Financing

57 CHAPTER 7 Why work with IBM? Why work with IBM? At a glance With more than 5.5 million client transactions processed through the IBM Public Cloud daily, and more than 5,000 engagements in the IBM Private Cloud space, IBM ranks as the #1 provider of hybrid cloud environments in the world. We are also considered the most effective IaaS provider across industries. Our deep expertise has earned IBM the privilege of being the trusted hybrid cloud provider to 24 of the top 25 Fortune 500 companies. Hybrid Analytics Security Robust and dynamic security intelligence for hybrid cloud allows you to confidently protect customer privacy and the integrity of your data. IBM Security is constantly evolving for you as we learn from the nearly 20 billion security events we monitor and manage every day. Expertise Financing

58 CHAPTER 7 Why work with IBM? Why work with IBM? At a glance With more than 5.5 million client transactions processed through the IBM Public Cloud daily, and more than 5,000 engagements in the IBM Private Cloud space, IBM ranks as the #1 provider of hybrid cloud environments in the world. We are also considered the most effective IaaS provider across industries. Our deep expertise has earned IBM the privilege of being the trusted hybrid cloud provider to 24 of the top 25 Fortune 500 companies. Hybrid Analytics Security Expertise IBM has a strong, global network of over 100,000 advisors and experts with deep business and technical knowledge. Each one is ready to help you focus on what matters innovating at speed and transforming how your business works. Financing

59 CHAPTER 7 Why work with IBM? Why work with IBM? At a glance With more than 5.5 million client transactions processed through the IBM Public Cloud daily, and more than 5,000 engagements in the IBM Private Cloud space, IBM ranks as the #1 provider of hybrid cloud environments in the world. We are also considered the most effective IaaS provider across industries. Our deep expertise has earned IBM the privilege of being the trusted hybrid cloud provider to 24 of the top 25 Fortune 500 companies. Hybrid Analytics Security Expertise Financing IBM Global Financing is the world s largest IT captive financier and can help credit-qualified clients deploy a hybrid cloud environment. Transform your business with affordable paths to the latest IBM technology and solutions.

60 Contact Please contact your local IBM Representative or Business Partner for more information on IBM Cloud Solutions. Or go to IBM.com/cloud/expertise Explore IBM s Cloud Marketplace Discover, learn and try the latest hybrid cloud services for infrastructure, business processes applications, and platform services: IBM.com/cloud/marketplace BACK TO previous