Enterprise Asset Management Computerized Maintenance Management Systems

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1 Enterprise Asset Management

2 service and cost demands the the best practices supported by by the the best tools award winning EPAC EAM/CMSS Striking the fine balance between service and cost demands the best practices supported by the best tools... award winning... Enterprise Computerized Asset Maintenance Management Management Systems Computerized Managing Maintenance Management as a Business Systems Maintenance the investment costs and continue reliability to capture in assets the attention become of increasingly senior management greater. Over as the the past investment twenty and years, reliability maintenance assets management become increasingly has been greater. recognized Over as the past essential twenty years, to the maintenance core business management operations. has In fact, been maintenance recognized as IS quite simply essential a business, to the a core critical business service operations. business. In And fact, Managing maintenance Maintenance IS quite simply as a a business, Business a critical is why service EPAC business. Software And Technologies Managing is Maintenance a recognized as leader a in the Business Enterprise Asset why EPAC Management/Computerized Software Technologies is Maintenance a recognized Management leader in the Enterprise System Asset arena. Management/Computerized Maintenance Management System arena. EPAC s EAM/CMMS solution,, comprehensive functionality spans the EPAC s requirements EAM/CMMS of any solution, maintenance, comprehensive operation including functionality asset record spans the keeping, requirements work order of management, any maintenance inventory operation management, including asset preventive record maintenance keeping, work planning, order management, requisitions/purchasing inventory management, and technician preventive management. maintenance Designed to planning, maximize requisitions/purchasing technician and end and user technician productivity, management. EPAC has developed Designed to a flexible maximize technician and end user productivity, EPAC has developed a flexible and intuitive user interface that significantly reduces implementation efforts and intuitive user interface that significantly reduces implementation efforts and total cost of ownership. Recognized by Plant Engineering Magazine as and total cost of ownership. Recognized by Plant Engineering Magazine as Product of the Year, Mobile embraces mobile technology to allow for Product of the Year, Mobile embraces mobile technology to allow for real-time real-time interaction interaction via Personal via Personal Digital Digital Assistants Assistants (PDAs) (PDAs) and eliminate and eliminate paper paper flow. flow. If your If your choice choice is to is deploy to deploy via the via web, the web, our system our system design design provides provides you you that that option option as well as well as the as traditional the traditional client client server server solution. solution. Our Our key key is delivering is delivering flexibility flexibility in meeting meeting and exceeding and exceeding the needs the needs of our of our customers. customers. is built is built and and deployed deployed on the on Microsoft the Microsoft.NET.NET technology technology platform platform allowing allowing us the us the latitude latitude to easily to easily build, build, manage, manage, deploy deploy and integrate and integrate with with other other system system solutions solutions within within an operation. an operation. Whether Whether you are you a are single a single site or site a or a multi-company enterprise with with ERP, ERP, Financial Financial Management or any or assortment any assortment of of business applications, can address can address the exchange the exchange of information of information within within these these environments to seamlessly to seamlessly integrate integrate and communicate. and communicate. Our Our technology framework framework allows allows our customers our customers easily to easily Manage Manage Maintenance Maintenance as as a Business. a Business. EPAC EPAC Software Software Technologies Technologies EAM/CMMS EAM/CMMS solutions solutions have have the adaptability the adaptability to to meet meet the the unique unique requirements requirements of a of variety a variety of business of business settings. settings. Whether Whether your your industry industry is manufacturing, is manufacturing, government, government, health health care, care, hospitality, hospitality, service service or or facilities facilities management, management, EPAC EPAC has the has appropriate the appropriate feature feature set to set address to address your your EPAC EAM/CMMS Managing Maintenance as a Business

3 service and cost demands the best practices supported by the best tools award winning EPAC EAM/CMSS Enterprise Computerized Asset Management Maintenance Management Systems EPAC Features & Function Computerized EPAC Maintenance Features & Management Functions Systems EPAC Features & Functions The EPAC EAM/CMMS solution is based on a combination of ea functional robustness. By considering the needs of both manage The the EPAC investment EAM/CMMS and reliability solution is in based assets on become a combination increasingly of ease greater. of use and Over the functional past maintenance twenty robustness. years, maintenance By personnel, considering management the needs offers of has both been management a variety recognized of and powerful as featur maintenance essential delivered to personnel, the core the business Microsoft offers operations. a variety.net of In powerful fact, platform. maintenance features and IS functions quite simply delivered a business, on the a Microsoft critical service.net platform. business. And Managing Maintenance as a Business ASSETS is why EPAC Software Technologies SECURITY is a recognized leader in the ASSETS Enterprise Asset Management/Computerized SECURITY Maintenance Management Asset System RIME Asset Criticality arena. RIME Criticality Security at validated table Security level at validated table level MTTR, MTBR, MTTR MTBF (Mean Time to Repair) Security at site, group, Security user level at site, group, user level Asset EPAC s Groups Add, delete, update, view rights Auto Bill of Online EAM/CMMS Material MTBR solution,, comprehensive creation Add, delete, functionality update, spans view the rights requirements Real time Auto financial Bill information of of Material any maintenance creation operation including asset record keeping, WORK ORDERS Parent/Child work Real order relationships time management, financial w/cost information inventory management, WORK preventive ORDERS maintenance Critical planning, Asset Identification Automatic notifications Parent/Child requisitions/purchasing relationships with and cost technician management. Designed to Lockout/tag maximize out procedures RIME priority Asset Move roll-up technician and end user productivity, EPAC / Renaming RCM (Reliability Centered Automatic has developed Maintenance) notifications a flexible and intuitive Lockout/tag user out interface procedures that Root significantly cause analysis reduces by RIME RCM implementation Group priority efforts PM and PLANNING total / SCHEDULING Real-time financial information Asset cost Move of ownership. / Renaming Recognized by Plant RCM Engineering (Reliability Magazine Centered as Maintenan Product of the Year, Mobile Document/Image embraces integration mobile Blackout dates (seasonal PM s) Downtime tracking Root cause technology analysis to allow by RCM for Group Nesting/Shadowing real-time PM PLANNING interaction tasks via / SCHEDULING Personal Parts Digital planning Assistants Real-time (PDAs) financial and eliminate information Calendar: paper days, flow. wks, If months your choice is to Auto deploy part requisitioning via Document/Image the from web, work order our system integration design Common provides Tasks Customer Satisfaction Survey Variable time Blackout you that fences dates option (seasonal well Auto PM s) as the traditional Follow-Up Downtime client server tracking solution. Our Continuous, key is Nesting/Shadowing delivering rollover, read/reset flexibility tasks in meeting and exceeding Parts the planning needs of our meters customers. Calendar: days, weeks, months, SERVICE REQUESTS Auto part requisitioning from work ord Auto Generate years Web Based or Client Server Quick downtime collection for operat INVENTORY Variable is built time and deployed fences on the Microsoft.NET Auto of status changes Auto technology Follow-Up platform allowing Continuous, us the latitude rollover, to easily read/reset Inquiry build, capability manage, deploy and integrate with Multiple-location other Storeroom meters system solutions within an operation. Whether SERVICE you are REQUESTS a single site or a Min/Max Levels with auto-set feature MOBILE SOLUTIONS multi-company Unlimited Auto suppliers Generate enterprise with ERP, Financial Management or any assortment & supplier part numbers of business applications, Wireless can address Asset Tracking the Web exchange Based of or information Client Server Unlimited within INVENTORY manufacturer these environments & to seamlessly Wireless Storeroom integrate Management Auto and communicate. of status changes Our manufacturer technology part numbers framework allows our Wireless customers Work Order to Management easily Auto forecasted requisitioning Wireless Inventory Tracking Inquiry Manage capability Maintenance as Auto a ABC Business. Multiple-location Stratifcation Storeroom Auto-build Min/Max bill of material Levels for assets with auto-set GENERAL feature MOBILE SOLUTIONS Critical EPAC Spare Tracking Auto Issue Unlimited Software on Receipt suppliers Technologies & supplier EAM/CMMS Multi-site/Multi-plant part solutions have the adaptability to Order meet to stock numbers the conversion unique requirements Advanced of a variety Query of & business Retrieval Wireless settings. Asset Management Whether your Actual industry Costing: Unlimited is FIFO,Avg manufacturing, manufacturer & Std government, & Ad-hoc/User health defined care, Reporting Wireless hospitality, Storeroom service Management or Where facilities Used Standardized Reporting Over 100 Reports manufacturer management, part EPAC numbers has the appropriate Maintenance Performance Wireless feature Index Work set to Order address Management your unique REQUISITIONS Auto requirements. forecasted / PURCHASING requisitioning Field Labels based on User Wireless Group Inventory Tracking Auto ABC Stratifcation Form Personalization by User Group Approval by dollar amount Data Collection-Bar Coding Auto-build bill of material for assets GENERAL Change orders KPI s Consolidated Auto-build requisitions dedicated parts Customer list for Survey WO Cross assets Reference Document Linking Multi-site/Multi-plant Document Linking Account Budgets Order to stock conversion Advanced Query & Retrieval Actual Costing: FIFO & Average Ad-hoc/User defined Reporting Where Used Standardized Reporting Over 100 R REQUISITIONS / PURCHASING Label Generation Microsoft Office Product Integration Form Personalization Data Collection-Bar Coding KPI s Approval by dollar amount Change orders Consolidated requisitions Multiple account distributions per line Seamless interface to external EPAC Integrated Work Flow (3722) Document Linking Account Budgets

4 Maintenance Performance Index (MPI) An innovative and common sense approach to measuring Maintenance Performance Enterprise Asset Managment Maintenance Performance Index The maintenance professionals at EPAC Software Technologies recognize that maintenance performance measurements may differ from organization to organization. What may be the most important measurement in one organization may not have the same priority in another. The Maintenance Performance Index (MPI) is an exclusive feature of EAM / CMMS which enables each organization to prioritize their maintenance metrics consistant with their goals and objectives. t urement in one organization may not have the same priority in another. The Maintenance Performance Index (MPI) is an exclusive feature of EAM / CMMS which enables each organization to prioritize their maintenance metrics consistant with their goals and objectives. Maintenance Performance Index such as: is comprised of general performance categories Reliability Workforce Productivity Materials Management Customer Service Financial Performance Within each category, several common metrics have been defined for which the organization may identify their target value. will compare the actual value for the metric and determine the level of achievement. Through a series of calculations, a composite MPI is calculated which can range from zero to one-hundred plus, for exceptional achievement. The Maintenance Performance Index (MPI) is indicative of the innovation and industry leadership of the professionals at EPAC Software Technologies and our philosophy of Managing Maintenance As A Business. "Managing Maintenance As A Business" EPAC Software Technologies, Inc. and "Maintenance Perfomance Index" are Registered Trademarks of

5 We service wereand so impressed cost demands with the best ow easy practices supported was to learn by the dbest starttools award using right away, winning that knew it was the right choice EPAC We were EAM/CMSS so impressed with how easy was to learn and start using right away, that we knew it was the right choice Murray McAdams Maintenance Manager Raytheon Corporation Murray McAdams Maintenance Manager Raytheon Corporation Enterprise Asset Management Professional Services Professional Services EPAC the investment Software Technologies and reliability Professional in assets become Services increasingly Organization greater. understands Over the that past implementing twenty years, an EAM/CMMS maintenance solution management is about has change. beenepac recognized professionals as strive essential to comprehend to the core the business dynamics operations. of those changes In fact, that maintenance are unique to IS each quite simply customer a business, we serve. a critical By combining service business. our award And winning Managing software Maintenance solutions with as a maintenance Business management is why EPAC experienced Software Technologies team of educators is a recognized and consultants, leader EPAC in the delivers Enterprise successful Asset implementations. Management/Computerized Maintenance Management System arena. With s highly intuitive design, combined with our focused professional services, EPAC s end EAM/CMMS users quickly solution, embrace, the software comprehensive reducing functionality overall implementation spans the cost requirements and time. The of keys any maintenance to our success operation is setting including and managing assetrealistic record keeping, expectations, work order developing management, a plan inventory a collaborative management, fashion preventive with our customer, maintenance and delivering planning, an requisitions/purchasing effective knowledge transfer. and technician Recognizing management. the uniqueness Designed of each to our customer s needs, EPAC offers five different service levels to support the maximize technician and end user productivity, EPAC has developed a flexible implementation process: and intuitive user interface that significantly reduces implementation efforts and total cost of ownership. Recognized by Plant Engineering Magazine as Classroom: Classroom training at EPAC facilities with pre-defined course materials Product organized of the Year, by module and Mobile functional embraces positions. mobile technology to allow for real-time interaction via Personal Digital Assistants (PDAs) and eliminate On-line: paper Interactive flow. If your On-line choice Training is to deploy that covers course via the material web, our via system the internet design with provides interaction you with that EPAC option educators as well as the traditional client server solution. Our key is delivering flexibility in meeting and exceeding the needs of our On-site: customers. On-site training and education that supports a customer-led implementation is built and deployed on the Microsoft.NET technology platform Turnkey: allowinga us complete the latitude turn-key to easily implementation build, manage, that is deploy led and and delivered integrate by EPAC with Software other system Technologies. solutions within an operation. Whether you are a single site or a multi-company enterprise with ERP, Financial Management or any assortment Strategic: of business An optimized applications, program for can total address improvement the exchange in overall of maintenance information performance within these combined environments with the toimplementation seamlessly integrate of EPAC and EAM/CMMS. communicate. Our technology framework allows our customers to easily Manage Maintenance as Our a professional Business. services are delivered both on-site and on-line and include the following: EPAC Software Technologies EAM/CMMS solutions have the adaptability to meet Program the unique Management requirements of a variety of Data business Conversion settings. Whether your industry Project is manufacturing, Alignment government, health System care, Interfaces hospitality, service or Implementation Planning Train-the-Trainer facilities management, EPAC has the appropriate feature set to address your Software Installation End User Training Core Group Training Go-live Support Functional Setup Best Practices Consulting The goal of EPAC Software Technologies Professional Services and Technical Support organizations is delivering implementation success. Success is our customer s realization of tangible benefits from having selected EPAC EAM/CMMS.

6 service and cost demands the best practices supported by the would best tools award like say thank winning you to he EPAC Technical Support Group. EPAC I would You EAM/CMSS like guys to are say esponsive and patient. You thank you to the EPAC ave been a tremendous help during Technical our startsupport phase ld like to say thank you to EPAC Technical Support Group. Group. You You guys guys are are Sam responsive Henley and Plant onsive Engineering and patient. ManagerYou patient. You have been been Goodrich a tremendous Corporation help urbinea uring Component tremendous our start phase Services help during our start phase Enterprise Asset Management Technical Support Technical Support Technical Support EPAC Software Technologies Technical Support Group s mission resolution by listening to our customers our team can engage in diagnosis and timely resolution to insure the highest level of custo Our help desk is designed for responsiveness. In order to continu the level of service our customers receive, EPAC Technical Supp measures call performance from a timing and resolution perspect EPAC the investment Software Technologies and reliability Technical in assets Support become Group s increasingly mission greater. is issue Over the resolution by past twenty listening years, maintenance to our customers management our team has can engage been recognized in meaningful as diagnosis essential and to timely the core resolution business to insure operations. the highest In fact, level maintenance of customer IS satisfaction. quite simply Our a help business, desk is a designed critical service for responsiveness. business. And In Managing order to continuously Maintenance improve as a the Business level of service is why our EPAC customers Software receive, Technologies EPAC Technical is a recognized Support monitors leader and in the measures Enterprise solicit call Asset performance customer Management/Computerized from feedback a timing to and gage resolution Maintenance the perspective. quality Management of our We routinely efforts. solicit System customer arena. feedback to gage the quality of our efforts. Our technical support includes: Our EPAC s technical EAM/CMMS support includes: solution,, comprehensive functionality spans the requirements of any maintenance operation including asset record keeping, work order Telephone management, Help inventory Desk Support management, preventive maintenance planning, requisitions/purchasing Telephone and Help technician Desk management. Support Designed to maximize technician Support and end user productivity, EPAC has developed a flexible and intuitive Remote user interface support (meeting that Support significantly center) reduces implementation efforts and total cost of Web access ownership. RemoteRecognized software support by updates (meeting Plant Engineering center) Magazine as Product of the Year, Mobile embraces mobile technology to allow for real-time interaction Web via Personal access Digital software Assistants updates (PDAs) and eliminate Custom paper programs flow. If your are also choice available is to deploy to meet the unique via the requirements web, our system of our design customers. provides you that option as well as the traditional client server solution. Our key is delivering flexibility in meeting and exceeding the needs of our In customers. the end, the goal of EPAC Software Technologies Support and Services organizations customers. is delivering implementation success. Success is our customer s realization is of built tangible and deployed benefits from on the having Microsoft selected.net technology EAM/CMMS. platform allowing us the latitude to easily build, manage, deploy and integrate with other system solutions within an operation. Whether you are a single site or a multi-company enterprise with ERP, Financial Management or any assortment of business applications, can address the exchange of information within these environments to seamlessly integrate and communicate. Our technology framework allows our customers to easily Manage Maintenance as a Business. Custom programs are also available to meet the unique requirem In the end, the goal of EPAC Software Technologies Support and organizations is delivering implementation success. Success is o realization of tangible benefits from having selected EAM/C EPAC Software Technologies EAM/CMMS solutions have the adaptability to meet the unique requirements of a variety of business settings. Whether your industry is manufacturing, government, health care, hospitality, service or facilities management, EPAC has the appropriate feature set to address your Sam Henley Plant Engineer Manager Goodrich Corporation EPAC (3722) Turbine Component Services EPAC (3722) Sam Henley nt Engineering Manager oodrich Corporation ine Component Services EPAC (3722)

7 service and cost demands the best practices supported by the best tools award winning EPAC EAM/CMSS Enterprise Asset Management Price List the investment Core and Modules reliability in assets become increasingly greater. Over the past twenty years, maintenance management has been recognized as essential to the core business operations. Price In fact, maintenance IS quite simply Description a business, a critical SQL service Serverbusiness. And Oracle Managing Maintenance Unit as a Business is why EPAC Software Technologies is a recognized leader in the Software Licenses Enterprise Asset Management/Computerized Maintenance Management System arena. Per Client / Server $ 1600 $ 2195 Concurrent On-Premise Web $ 1995 $ 2560 User Work Orders Assets EPAC s Calendar EAM/CMMS PM solution,, comprehensive functionality spans the Inventory Requisitions requirements Meter PM of any maintenance operation including asset record keeping, Scheduling Purchasing work Supplier order management, inventory management, preventive maintenance Query Builder Document Linking Reports Security Technicians planning, MPI requisitions/purchasing and technician management. Designed to maximize technician and end user productivity, EPAC has developed a flexible SaaS Option = $99 per month, per and concurrent intuitive user user interface (Minimum that 3 significantly Users) reduces implementation efforts * Only requires an internet connection and total to cost access of ownership. Recognized by Plant Engineering Magazine as Product of the Year, Mobile embraces mobile technology to allow for real-time Add-on interaction Features via Personal Digital Assistants (PDAs) and eliminate Description paper flow. If your choice is to deploy Price via the web, our Unit system design provides you that option as well as the traditional client server solution. Our Service Request Software Licenses $ Requestors Manages request for maintenance key isfrom delivering non-maintenance flexibility in meeting $ and 1980 exceeding the 100 needs Requestors of our personnel customers. $ 2980 Unlimited requestors Request Notification Pop-up Utility Bundled Notification that new requests have been is built submitted and deployed on the Microsoft $ 495.NET technology Per 5 PCs platform Asset Tracking allowing us the latitude to easily build, manage, deploy and $495 integrate with Asset Inventory - 1 Mobile License other Included system solutions within an operation. $ 2495 Whether you Per are PDA a License single site or a Create and Move Assets multi-company enterprise with ERP, Financial Management or any assortment Requisition/ Purchasing Approval Routing of business applications, can address the exchange Bundled of information User define approval routes within these environments to seamlessly $ 2495 integrate and Per communicate. 5 Approvers Our Works with company s system technology framework allows our customers to easily Manage Maintenance as Mobile Work Order Software Licenses a Business. $ 495 Per Named User Standard Work Order Functions Mobile Inventory Manager Software EPAC Licenses Software Technologies EAM/CMMS $ 495 solutions Per have Named the adaptability User to Issues, receipts and cycle counts meet the unique requirements of a variety of business settings. Whether your Multi-site Software Licenses industry is manufacturing, government, health care, hospitality, service or Corporate solution providing multiple sites in single database $ 695 Per Site facilities management, EPAC has the appropriate feature set to address your Auto Meter Import Software Licenses $ 995 Add-on Auto import meter readings Annual Maintenance Contract 18% Of Software 1 st 60 days free List Price 800 phone support Add-on Future upgrades Minimum $ 525 Crystal Report Writer Professional Version Provides ability to write custom reports and edit current reports Professional from EPAC any Crystal Distributor (3722) Not required to run s 150+ standard reports and forms Price Sheet Purchase Crystal Report Writer

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