Front-Office Server 2.7

Transcription

1 This release connector is deprecated. Use Kofax Capture and the appropriate Kofax Capture release script to release documents to a specific destination. KOFAX Front-Office Server 2.7 Configuration Guide for SMTP

2 Kofax, Inc., Laguna Canyon Road, Irvine, California 92618, U.S.A. All rights reserved. Use is subject to license terms. Third-party software is copyrighted and licensed from Kofax s suppliers. For information on third-party software included in this product, see KFSTHIRDPARTYLICENSEREADME.txt. This product is protected by U.S. Patent No. 6,370,277. THIS SOFTWARE CONTAINS CONFIDENTIAL INFORMATION AND TRADE SECRETS OF KOFAX, INC. USE, DISCLOSURE OR REPRODUCTION IS PROHIBITED WITHOUT THE PRIOR EXPRESS WRITTEN PERMISSION OF KOFAX, INC. Kofax, the Kofax logo, VirtualReScan, the VRS VirtualReScan logo, and VRS are trademarks or registered trademarks of Kofax, Inc. in the U.S. and other countries. All other trademarks are the trademarks or registered trademarks of their respective owners. U.S. Government Rights Commercial software. Government users are subject to the Kofax, Inc. standard license agreement and applicable provisions of the FAR and its supplements. You agree that you do not intend to and will not, directly or indirectly, export or transmit the Software or related documentation and technical data to any country to which such export or transmission is restricted by any applicable U.S. regulation or statute, without the prior written consent, if required, of the Bureau of Export Administration of the U.S. Department of Commerce, or such other governmental entity as may have jurisdiction over such export or transmission. You represent and warrant that you are not located in, under the control of, or a national or resident of any such country. DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.

3 Contents Introduction...1 Additional Documentation...1 System Requirements...1 Sender Address...1 Configuring Kofax Front-Office Server...2 Frequently Asked Questions...2 Technical Support...3 Kofax, Inc. iii

4 Contents iv Kofax, Inc.

5 Kofax Front-Office Server Configuration Guide for SMTP Introduction This guide shows how to configure Kofax Front-Office Server to send documents by through an SMTP server. When you release a document to , index fields appear for entering the recipient addresses, a subject, and any message you want to provide. You can specify multiple recipients by separating addresses with commas or semicolons. Additional Documentation This guide should be read with the following documentation: Kofax Front-Office Server Installation Guide Kofax Front-Office Server Administrator s Guide Kofax Front-Office Server Administration Console Help Kofax Front-Office Server Web Client Help For information about SMTP, refer to the documentation that came with the SMTP server or contact the server administrator for support. Tip For additional information about Kofax products, visit the Kofax Web site and go to the Technical Support pages. These pages provide product-specific information, such as supported versions of the destination type, current revision levels, the latest drivers and software patches, technical tips, and a searchable knowledgebase. In addition, updates to product documentation (if any) are available from these pages. System Requirements Configure the server you will use for sending documents with Kofax Front-Office Server as follows: Create a user account to be specified in the rs.connector.smtp.properties file. This user account will be used by all Kofax Front-Office Server users (including the administrative and default user accounts) to authenticate the connection to the server. Use port 25. Disable Secure Socket Layer (SSL). SSL is not supported when sending documents from Kofax Front-Office Server Web Client. Sender Address The sender address for the message is determined as follows: The address of the user logged on Kofax Front-Office Server is used, if an address is provided in the directory service. If an address cannot be identified for the user, or if the user has not logged on, the default address specified in the rs.connector.smtp.properties file is used. If a default address is blank or not defined in the rs.connector.smtp.properties file, the name of the logged on user is used. Note Internal user accounts do not have addresses. Kofax, Inc. 1

6 Kofax Front-Office Server Configuration Guide for SMTP Configuring Kofax Front-Office Server Copy and edit the necessary files to configure Kofax Front-Office Server for SMTP. To configure Kofax Front-Office Server for SMTP 1 Copy rs.connector.smtp.properties from the \Resources\setup folder to the \Avalin\jboss\server\avalin\conf folder where Kofax Front-Office Server is installed. 2 Open rs.connector.smtp.properties in a text editor. Modify the properties, and then save and close the file. Note If you set required-authentication to true and do not supply a valid user name and password, a Release Server: 530 Authentication required error is generated when you attempt to release a document to . 3 Deploy RSModuleConnectorSMTP.ear by copying the file from the \Resources\setup folder to the \Avalin\jboss\server\avalin\deploy folder where Kofax Front-Office Server is installed. 4 Stop and restart Kofax Front-Office Server. 5 Use Kofax Front-Office Server Administration Console to enable the destination type. Refer to the Kofax Front-Office Server Administration Console Help for instructions. To display an destination on the MFP front panel, create and deploy shortcuts with Kofax Front-Office Server Web Client and Kofax Front-Office Server Administration Console. Refer to the Help for these applications for information. Frequently Asked Questions If the software does not work correctly, or if you have questions about how the software operates, refer to the information in this section. You can find additional information and software updates on the Kofax Web site. Why does SMTP not display as a destination type in Kofax Front-Office Server Web Client? Check the following: Make sure you have performed the procedures shown in Configuring Kofax Front-Office Server. Enable the SMTP destination type in Kofax Front-Office Server Administration Console. Refresh the browser window. When I send an , I get a Release Server: 530 Authentication required error. In the rs.connector.smtp.properties file, make sure that you have specified the user name and password of an account on the server. When I send an , I get the following error: An error has occurred in the Release Server: Could not connect to SMTP host: host name, port: 25; nested exception is: java.net.connectexception: Connection timed out: connect. Make sure that your server is configured to use port 25 and does not use SSL. How do I send documents to a destination from the MFP? Create shortcuts in Kofax Front-Office Server Administration Console and Kofax Front-Office Server Web Client. Shortcuts created with Kofax Front-Office Server Administration Console 2 Kofax, Inc.

7 Kofax Front-Office Server Configuration Guide for SMTP are available to all users of an MFP. Users can create their own shortcuts with Kofax Front- Office Server Web Client. Why is a user s address not provided? Make sure that the user has an address assigned in the directory service. If an address is not provided in the directory service, or if the user did not log on, the default address supplied in the rs.connector.smtp.properties file. Refer to Sender Address for more information. Technical Support For additional technical information about Kofax products, visit the Kofax Web site at and select an appropriate option from the Support menu. The Kofax Support pages provide product-specific information, such as current revision levels, the latest drivers and software patches, online documentation and user manuals, updates to product release notes (if any), technical tips, and an extensive searchable knowledgebase. The Kofax Web site also contains information that describes support options for Kofax products. Please review the site for details about the available support options. If you need to contact Kofax Technical Support, please have the following information available: Kofax Front-Office Server software version and build number Operating system and service pack version MFP or scanner make and model Kofax Document Scan Server version Destination type name, version, and configuration Special/custom configuration or integration information Kofax, Inc. 3

8 Kofax Front-Office Server Configuration Guide for SMTP 4 Kofax, Inc.