Financial Mis-selling Claims

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2 Client focused practical legal advice We can provide advice and assistance in the following areas: Timeshare Payment Protection Insurance (PPI) Mortgage Loan Protection Mis-sold Interest Rate Hedging Products (IRHP) Client focused, our financial mis-selling team are experts in their field giving you access to clear, practical legal advice. We take a pro-active approach in litigation and with extensive knowledge of the financial sector our success rates in achieving compensation for clients are undoubted. Our multi skilled legal team mean we can provide legal expertise on a range of mis-sold financial products, dedicated to providing you with the best outcome possible.

3 Frequently asked questions Initial advice is provided free of charge and without obligation I ve been told I can claim back PPI myself, why should I use a solicitor? It is possible to independently claim back PPI but we understand this can sometimes be a time consuming and lengthy process and with cases often initially being rejected by the defendant. With accredited expertise we can skilfully facilitate your claim and whilst the banks reject the majority of claims within the first application; TLW Solicitors have successfully reclaimed thousands for clients following intial denial by the company responsible for the mis-selling, working hard to ensure you receive the maximum compensation available. I ve already tried to claim for PPI but the bank has declined my application, can you help? Yes, if the bank has initially rejected your claim within the last six months, we can help. Our team have the experience and knowledge of the financial sector to fight for reclaim and we can even do this if your financial product has been paid off or cancelled. I can t find any documents relating to my PPI claim, can you still help? Yes we can; our expert team can investigate your claim even if you don t have the paperwork or can t remember the lender. Is there a time limit for making my PPI claim? Currently there is no deadline to make a claim, but if you think you might have been mis-sold PPI within the last 6 years banks are legally obliged to keep consumer records. How long does it take to make a claim? This is dependent on the complexity of your claim; we advise that a claim can take between 3-6 months on average but may be considerably longer if we have to refer the matter to the financial ombudsman service. How much compensation should I expect? This will depend on the amount of PPI paid, the level of interest paid and the amount of time since you took out PPI. Question about your potential Timeshares claim? A number of companies who carried out these activities have had criminal cases brought against the directors or have been prosecuted by the Office of Fair Trading. Thousands of people have been affected and lost money as a result. How do I know if I have a timeshare claim? We can provide free initial advice to investigate whether you might have a timeshare claim; our experienced team may be able to assist in recouping those losses even if the company you dealt with are no longer trading. Is there a time limit for making a claim on my timeshare? You have a 6 years limitation period from the date of entering into the agreement. How much will it cost me to make a claim? Our service is on a no win no fee basis and we will never ask for any money up front. We are aware of firms contacting people claiming they can help recover such losses but requesting payments up front. Unfortunately this is simply likely to be another scam.

4 KEY CONTACT Marc Davison Head of As a specialist with over 10 year s litigation experience in financial litigation, Marc s in-depth knowledge and friendly, professional approach means he is well equipped to handle the most complex of financial disputes. With over 10 years experience, Marc and his team are driven by results and ensuring the best possible outcome for all clients. What our clients say A pleasure to work with at all times, very pleased with the way my case was dealt with. MR W DENFORD, DEVON Great service,tlw achieved an excellent result for me, thank you so much. MISS KN CHAPMAN, HARTLEPOOL

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