Enterprise Resource Planning Total IT Outsourcing Application Development and Support

Transcription

1 Enterprise Resource Planning Total IT Outsourcing Application Development and Support

2 The World Class Affordable ERP

3 The world-class ERP with more power, more functionality at an affordable price ebizframe is a next generation ERP which has the functionality and the power to meet the needs of the vibrant, global customer. In addition to handling all the internal functions of an organization, ebizframe offers a unique opportunity to integrate your functioning with that of your customers, suppliers and the other parts of the business ecosystem. Using ebizframe you can easily and seamlessly integrate your operations across multiple geographies and businesses. Using the latest technologies, ebizframe has the ability to offer you all the benefi ts of Enterprise Automation along with benefi ts of e-commerce, including collaborative computing, CRM and SCM.

4 The Versatile Enterprise Solution

5 Automate, integrate and get vital information to run your business successfully ebizframe ERP functionality covers Pre-Sales, Sales, Procurement, Materials, Financials, HR & Payroll, Manufacturing, Costing, Equipment Maintenance, Fixed Assets and Customer Care. This covers the operational and informational needs of the day-to day functions of an organization, be it Discrete Manufacturing, Process Manufacturing, Trading or a Services organization. The EIS module sitting on top of all these modules is a very powerful tool for the Top and Senior Management of your company to help them give useful insights into the company s operations in a single screen. Built on Oracle database, ebizframe uses a 3-tier architecture. This means that you can also deploy it on the Internet, besides the Intranet. You can give web based controlled and secure access to your customers, suppliers and employees. ebizframe Corporate Portal is focused on enabling your enterprise to go beyond the traditional, inward looking ERP implementation. Features include tools and utilities for creating e-commerce components such as e-transactions with buyers and suppliers and remote employees, webbased chat, and knowledge management. Features such as Employee Self Service help automate various routine workfl ows within the organizations which help make life simple for your employees driving the organization towards the virtually paperless offi ce. The employees can utilize their time in useful value added activities instead of getting frustrated over non-value added activities for settling their routine transactions. The Corporate Portal also eases the information dissemination mechanism across the organization. Enterprise Resource Planning CRM Procurement Materials management HRIS and Payroll Financial Manufacturing Executive Information System/Management Dashboards Statutory Requirements ERP Security and administration Corporate Portal e- transaction enabler Knowledge Management Management Dashboard Employee Self Service applications Corporate Chat Visitor Chat Corporate web based PIM Utilities Technical Forums

6 Technical Architecture

7 Future Ready ebizframe uses Oracle database and tools for the ERP and for the Corporate Portal, Java and related technologies are used. ebizframe is based on threetier architecture. This is different from the traditional client/server architecture in the way that the application instead of residing on the client resides on the middletier i.e. the Application Server. This enables a user to access the application from the clientend, using just a web browser. This means tremendous reductions in the maintenance costs and hassles, as the software changes and upgrades are only to be done on the server. This makes it is very easy to manage the software especially across multiple locations. Also ebizframe does not require any expensive tools to manage the middle-tier. The 3-tier architecture makes the solution scalable and expandable and you can grow to hundreds of users on the same architecture with smaller investments. ebizframe is completely web enabled and you do not need to procure any third party remote access software to make ebizframe web enabled. ebizframe is OS independent and supports leading Operating Systems of the world like Windows, Linux and Solaris. ebizframe s 3 Tier Architecture The three tiers of ebizframe s architecture are as follows: Presentation tier (or user interface) This tier interfaces with the user and consists of hardware such as a PC or workstation and a web browser. This may consist of any number of client machines. Functionality /Business Logic tier This tier provides functionality to the end users and contains the business logic (application). It provides the bridge between the fi rst and the third tiers. Depending upon the number of hits and the number of users, any number of application servers can be put in this tier. This ensures easy expandability. Data tier This tier includes the database that contains all the data of the organization and this is encapsulated from the end users. Any number of database servers can be put in this tier, depending on the volume of transactions and the amount of data. This three-tier architecture can work on the Intranet as well as over the Internet. Advantages of ebizframe s three-tier architecture Web-enabled- 3-tier architecture allows web-enability. So the application can be deployed over the internet as well; and can be accessed from any PC having a browser. Thin clients - The application/business logic resides on the middle tier and thin clients can be used which just have a web browser installed on it. You don t need to replace your existing low end machines and when buying new machines you can buy low end machines instead of wasting money on high-end machines. Easy database migration - Database restructuring, upgrades migration or other changes can be performed without substantially affecting the client programs. Easy Scalability - Scalability is much easier in 3-tier architecture. This means to accommodate more client machines in future, we can just increase the number of application servers, instead of replacing the entire server with a higher confi guration server. Easy Interfacing - Connectivity to other systems/ applications is easily possible since the entire business logic resides on a central machine. Platform Independence - The client machines can be on different platforms. So it is not required to have a platform specifi c version of software at every client. Ease of Implementation of customizations - Implementation of customizations is much easier as it is not required to be done at each client machine. Updation is only required to be done at the Application server level. So the future customizations can also be very easily carried out. Easy Upgradability - It also allows easier upgradations to newer versions of the product. Easy maintainability - As the software changes and upgrades are only to be done on the server, it means you do not have to do any change in the user machines. This means tremendous reductions in the maintenance costs and hassles, especially in cases of a geographically distributed User base.

8 A winning proposition Discover why ebizframe should be your first choice ebizframe has been successfully implemented across Businesses, Geographies, Verticals and Architectures. ebizframe and its precursor Makess (the earlier name for ebizframe) has a large number of clients who have been using its rich functionality for years. So when you choose ebizframe you get a stable and proven application which has become very robust through exhaustive usage. Globally acclaimed Besides India, ebizframe has satisfied users in a number of countries in Africa, Asia and Gulf. As more and more people discover the power of ebizframe, the list keeps expanding. A confirmation of our high quality standards and a reflection of the high standards of application flexibility that are inbuilt in ebizframe. Customised to your needs It is normally not easy for an organization to adopt to the Best Business Practices which are brought in by the ERP due to User resistance and organization wide impact of change in Processes. Coupled with the Best Business Practices that ebizframe brings in through its global experience, ebizframe can be easily customized to adopt to your business processes. This makes Users easily adopt to ebizframe thus driving the implementation to a successful and quick go-live. A large number of reports ebizframe has over a thousand reports, but if you want to have more, which may be specific to your business, a very powerful and flexible tool allows users to generate their own reports, with very little training. Knowledge management ESS has developed its own mechanism of web based Knowledge sharing amongst its employees. This helps them save a lot of time during implementation as they can check the ESS repository over the internet before attempting any fresh customizations to the software. This way they can effectively reuse the previous work done. Besides this, constant sharing of Business processes across implementation teams leads to tremendous knowledge sharing for better analytics. State-of-the-art technology ebizframe uses Oracle database with Oracle s tools for the ERP and Java technologies for Portal. ebizframe can be deployed on the internet, as well as on the intranet using three tier client server architecture. Implementation processes ESS firmly believes that following effective processes in implementation can smoothen the implementation cycle and drive the implementation towards success. ESS s commitment towards its processes is not only shown in the various certificates by the certifying bodies but also in the admiration from the customers where we have implemented our ERP.

9 The net edge ebizframe is web enabled which means that if you host your servers, you can access vital data anywhere in the world. That s 24x7x365 mobility. However, if you feel that putting your data on the internet may not be practical for your organization, you can deploy ebizframe on intranet as well. Use of internet is not essential for using ebizframe. When you implement ebizframe on the internet, your business boundaries become virtually limitless. You can offer password controlled access to some important members of your business community to speed up the business you do with them. Customers can place and amend orders, check shipment and production status, check accounts and get quotations. Suppliers can send online quotations, check shipments or production status, amend pricing and delivery schedules. Remote employees can check company policies, record expense claims and leave requests, have online appraisals and have access to , online diary and calendar and have controlled access to the organization s knowledge bank. Highly versatile ebizframe is currently used by organizations which are in diverse industries. Auto ancillaries, chemicals, garments, retail, textiles, projects, steel, jewellery, dairies, oil drilling, software, consumer goods... So you can be assured that ebizframe has the necessary practices relevant to your vertical requirements. Besides ebizframe s unique implementation methodology, effective knowledge management allows ESS to pick up necessary practices from its different versions and verticals. This reduces the overall implementation times for an organization. Continuous upgrades With ebizframe, upgrades are easy so that you are able to keep up with the latest in functionality, technology and the statutory changes. ESS s ingenious methodology of upgrading allows you to keep upgrading your software without disturbing the changes in the software installed at your location. Future-proof Buying an ERP can be a once in a lifetime decision. When you invest in ebizframe you can be assured that you are buying a product which will support you well for the rest of your life. Surprisingly affordable Along with its in-depth functionality, latest technologies, versatality and so on, ebizframe has one more great feature... it is highly affordable.

10 Global Footprint

11 Eastern Software Systems Established in 1990, Eastern Software Systems is a premiere IT Products and Services Provider offering cutting edge technology solutions and services for its clients worldwide. At ESS we have the depth, the experience and the expertise to respond to the unique challenges and opportunities that are associated with providing high quality IT solutions to the tremendously competitive business environment of today. ESS is assessed at SEI-CMM Level 5 [the highest level attainable for process capability maturity] and is also certifi ed ISO-9001:2000. Besides its ERP (ebizframe), ESS operates in following 2 domains: Total IT Outsourcing Application Development and Support Operations in multiple countries Total IT Outsourcing (TITO) TITO is Outsourcing of your IT planning, procurements and maintenance. Leaving IT to experts like us ensures the desired availability of IT resources to end-users whilst ensuring maximum cost reduction. Under TITO, ESS provides comprehensive IT infrastructure management including availability, manageability and performance on a 24x7 basis for hardware, software, peripherals, networks, web space and custom applications. The specific services include: Auditing existing IT hardware and Software Infrastructure. Planning IT deployment as per Business Objectives Infrastructure enhancement planning and procurement advice. Design, implementation and maintenance of Networks and Security. Application delivery, ongoing maintenance & support. Web presence including website management, e-commerce. Processes and People integration with IT vision. Application Development and Support Our SEI-CMM Level 5 processes ensure cost-effective quality solutions delivered in minimal time frames. ESS s flexibility to adopt its processes to customers has got ESS many accolades from its clients. These services can be provided in any mix of onsite and offshore delivery model. The specific services include Custom Application Development Product development Offshore Support Technical Manpower Outsourcing(TMO) services Being a Technology Leader, ESS has been amongst the firsts to recognize the power of LAMP and has a dedicated team working on LAMP technologies. ESS foresees itself as one of the pioneer in these and some of the other upcoming technologies in coming years. Advantage ESS - Vast experience of working in 25+ countries for very diverse set of requirements. Can handle multi-lingual software development. - Can advise and participate in development, deployment, go-live and long term maintenance. - Consultative approach, not mere programming services - Well defined processes and metrics to allow monitoring of project processes at every stage by all concerned. - Ability to form teams quickly, even for short duration assignments.

12 ESS has a global presence spanning multiple countries and continents. Today ESS is known to be the leading Indian ERP company in the mid market segment. ebizframe ERP from ESS became India s first web enabled ERP in It is based on Oracle Technologies and is a multicompany, multi-lingual, multi-location and multi-currency software. It works with equal dexterity and robustness across manufacturing, distribution, trading and retail environments. ESS also undertakes offshore development and provides Total IT outsourcing services. ESS is assessed at SEI CMM Level 5 and is ISO 9001:2000 certified for all its mainline and support processes. ESS s process driven delivery approach has been widely appreciated by its customers and has helped ESS maintain world class Quality at competitive prices maintaining a favourable value to price ratio for its customers. D-16/2, Okhla Industrial Area Phase-II, New Delhi India Tel: (91-11) Fax: (91-11) Angola Bahrain Botswana Burundi Columbia D R Congo Ethiopia Ghana Indonesia Ivory Coast Kenya Kuwait Mauritius Morocco Namibia Nepal Nigeria Oman Peru Qatar Saudi Arabia South Africa Sudan Tanzania UAE Uganda Zimbabwe