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1 SUB Hamburg B/ Online Research Methods in Urban and Planning Studies: Design and Outcomes Carlos Nunes Silva University of Lisbon, Portugal Information Science REFERENCE

2 Table of Contents Preface Acknowledgment xvii xxi Chapter 1 Research Methods for Urban Planning in the Digital Age 1 Carlos Nunes Silva, University of Lisbon, Portugal Chapter 2 Infrastructure for Survey Data Processing in Urban and Planning Studies 17 Randall J. Olsen, Ohio State University, USA Chapter 3 Volunteer Panel Web Surveys in Urban Planning 37 Sunghee Lee, University of Michigan, USA Chapter 4 Online Qualitative Interviews: Opportunities and Challenges for Urban and Planning Studies 53 Kathleen J. Hanrahan, Indiana University of Pennsylvania, USA Mathew T. Smith, Indiana University of Pennsylvania, USA Judith E. Sturges, Penn State Fayette, USA Chapter 5 Towards a Method for Research Interviews using 70 Peter Petocz, Macquarie University, Australia Sue Gordon, The University of Sydney, Australia Anna Reid, The University of Sydney, Australia Chapter 6 The Story of Ethnochat: Designing an Instant Messaging Program to Conduct Semi-Structured or Unstructured Interviews 86 Jason Zalinger, Rensselaer Polytechnic Institute, USA

3 Chapter 7 Video-Enhanced Self-Administered Computer Interviews 99 Joachim Gerich, Johannes Kepler University, Austria Chapter 8 Unveiling Space by using Participatory Photo Interview 120 Bettina Kolb, University of Vienna, Austria Chapter 9 Brainstorm ing in Virtual Teams 138 Mary T. Dzindolet, Cameron University, USA Paul B. Paulus, University of Texas at Arlington, USA Courtney Glazer, Cameron University, USA Chapter 10 The use of Electronic Brainstorming for Collecting Ideas in Scientific Research Teams: A Challenge for Future Online Research 157 Nicolas Michinov, University Rennes 2, France Chapter 11 The Delphi Technique: Use, Considerations, and Applications in the Conventional, Policy, and On-Line Environments 173 Chia-Chien Hsu, Kainan University, Republic of China Brian A. Sandford, Pittsburg State University, USA Chapter 12 Designing Online Laddering Studies 193 Thorsten Gruber, Manchester Business School, UK Alexander E. Reppel, Royal Holloway, University of London, UK Isabelle Szmigin, Birmingham Business School, UK Rb'diger Voss, HWZ University of Applied Sciences of Zurich, Switzerland Chapter 13 Search Conferences and Future Search Conferences: Potential Tools for Urban Planning in an On-Line Environment 216 Rosalind Hurworth, The University of Melbourne, Australia Chapter 14 Netnography: An Assessment of a Novel Research Approach and its Underlying Philosophical Assumptions 233 Guido Lang, The City University of New York, USA Stanislav Mamonov, The City University of New York, USA Karl R. Lang, The City University of New York, USA

4 Chapter 15 Citizens on YouTube: Research-Method Issues 249 Stefano Pace, Bocconi University, Italy Chapter 16 Online Opportunities for Mobile and Visual Research 262 Lesley Murray, University of Brighton, UK Chapter 17 Using Digital Tools in Qualitative Research: Supporting Integrity, Simplicity, Deep Insight and Social Change 284 Susan Crichton, University of British Columbia, Canada Chapter 18 Empirical Research Methods in Virtual Worlds 299 Travis L. Ross, Indiana University, USA Edward Castronova, Indiana University, USA, & German Institute for Economic Research (DIW Berlin), Germany GertG. Wagner, German Institute for Economic Research (DIW Berlin), Max Planck Institute for Human Development, & Berlin University of Technology (TUB), Germany Chapter 19 Monitoring Pedestrian Spatio-Temporal Behaviour using Semi-Automated Shadowing 312 Alexandra Millonig, Austrian Institute of Technology, Austria Markus Ray, Austrian Institute of Technology, Austria Helmut Schrom-Feiertag, Austrian Institute of Technology, Austria Chapter 20 Mobile Phones as a Lens into Slum Dynamics 334 Amy Wesolowski, The Santa Fe Institute, USA & Carnegie Mellon University, USA Nathan Eagle, The Santa Fe Institute, USA & Massachusetts Institute of Technology, USA Chapter 21 Archiving Audio and Video Interviews 353 Almut Leh, FernUniversitat in Hagen, Germany Doris Tausendfreund, Freie Universitat Berlin, Germany Chapter 22 Addressing Legal Issues in Online Research, Publication and Archiving: A UK Perspective 368 Andrew Charlesworth, University of Bristol, UK

5 Chapter 23 Ethical Considerations in Online Research Methods 394 Harsh Suri, The University of Melbourne, Australia Fay Patel, Dalhousie University, Canada Compilation of References 409 About the Contributors 454 Index 463

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