CLAIMS BULLETIN. Information Technology Solutions. CLAIMS DATA UPDATE BULLETIN-CADS 1 st Quarter 2015 Symbility Mobile Claims

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1 CLAIMS BULLETIN Information Technology Solutions Symbility Solutions is pleased to provide you with an overview of updates in the 1 st Quarter 2015 release of CoreLogic Insurance Solutions Partial Loss Database for use in Symbility Mobile Claims and IntegriClaim TM. This overview will provide you with an understanding of this quarter s changes in residential building costs. To ensure that our clients receive the most current building material and labor costs, CoreLogic Insurance Solutions Data Team continuously researches labor, material, and equipment costs (hard costs) including mark-ups. Our research is extended to cover taxes and fringes (soft costs) for reconstruction work performed within the insurance industry in the United States and Canada. Research professionals monitor data from nearly 3,000 unique economies in the United States and over 100 in Canada. The process includes monitoring demographics and econometric statistics, government indicators, and localization requirements, including market trends. Other factors in this process include: Wage rates for more than 85 union and non-union trades Over 100,000 line items of construction data Productivity rates and crew sizes Local cost concerns, such as building code requirements and other localized variables In addition, we validate cost data by analyzing field inspection records, contractor estimates, phone surveys and partial and full loss claim information. NOTE: The cost information in this bulletin is only intended to give you a general sense of reconstruction cost trends in Canada. We do not advocate using these factors when adjusting renewal values or claim estimates for specific locations or across your book of business. The building material and labor cost trends presented in this bulletin are broad averages derived from our research of construction trades and building materials used in a typical 2,400 square foot, single family, 2-story home. For more information or explanation, please contact your sales consultant or account manager.

2 CANADA MATERIAL COSTS QUATERLY CHANGES FELT SHINGLES PIPE CORELOGIC INSURANCE SOLUTIONS DATA TREND NOTES CANADA Copper Wire Copper wire prices took a breather in the 4 th quarter of 2014 with no change, while copper pipe decreased 0.4. Uncertainty for manufacturing production is caused by a continuous slump in overall mining performance. Global copper prices continue a downward trend, influence suggesting both materials will decrease further into the upcoming quarter. Plywood Plywood prices continued their incline with a 5.0 increase over the quarter. The affects of high demand in the U.S. market has filtered into the Canadian market throughout the second half of CORELOGIC INSURANCE SOLUTIONS DATA CHANGES AT A GLANCE WIRE DRYWALL LUMBER PLYWOOD The average for Canadian building materials increased 0.7 over the quarter. For labor, the average wage rate revealed little to no change for the quarter, based on construction trade contracts that were renewed during the quarter. CoreLogic Insurance Solutions monitors a wide variety of construction materials for the residential building industry. A snapshot of some of the most common material elements is listed below: CANADA 4Q14 3Q14 2Q14 1Q14 4Q13 3Q13 2Q13 1Q13 Asphalt Felt 15# Asphalt Shingles 25yr, 3-tab /2" Copper Pipe Copper Wire /2" Drywall x4 Lumber /2" Plywood R-13 Fiber Batt Insulation Ready-Mix INSULATION 1.5 *Aggregate Material Index of the 9 most commonly used building materials Residential **This table represents the percent change from one quarter to the next period. READY MIX 0.2 TECHNICAL SUPPORT: a.m. to 7 p.m. CT [email protected]

3 CANADA MATERIAL COSTS ANNUAL CHANGES FELT SHINGLES PIPE WIRE DRYWALL LUMBER FAQ s Q. What factors are considered for the claims labor billing rate? A. The billing rate found in the CoreLogic Claims database is made up of many different components. These components consist of an hourly base rate, employee costs, sub-contractor overhead, and sub-contractor profit. Examples of employee costs include: benefits and fringes, unemployment, social security, health care, disability, and worker s compensation. Subcontractor overhead is split between business overhead and job overhead. Business overhead represents fixed costs of doing business and costs that are not directly associated with a particular project or job. Examples of business overhead are general overheads such as: office rent, office equipment, utilities, and marketing. Job overhead represents costs that are directly associated with site work. Examples of job overhead might include: shared job equipment rental, tools, consumable job supplies, uniforms, permits, fees PLYWOOD 3.1 and warranties. Both types of overhead can vary by trade. INSULATION 12.1 READY MIX 0.7 TECHNICAL SUPPORT: a.m. to 7 p.m. CT [email protected]

4 P 1 st Quarter 2015 p CoreLogic Insurance Solutions New Item Updates for 1 st Quarter 2015 (63 Items) Category Description Action UOM Vents Roof Exhaust Vent, Painted Aluminum, Small Remove & Reset EA Vents Roof Exhaust Vent, Painted Aluminum, Small Remove EA Vents Roof Exhaust Vent, Painted Aluminum, Small Replace EA Vents Roof Exhaust Vent, Painted Aluminum, Small Tear Out EA Vents Roof Exhaust Vent, Painted Aluminum, Medium Remove & Reset EA Vents Roof Exhaust Vent, Painted Aluminum, Medium Remove EA Vents Roof Exhaust Vent, Painted Aluminum, Medium Replace EA Vents Roof Exhaust Vent, Painted Aluminum, Medium Tear Out EA Vents Roof Exhaust Vent, Painted Aluminum, Large Remove & Reset EA Vents Roof Exhaust Vent, Painted Aluminum, Large Remove EA Vents Roof Exhaust Vent, Painted Aluminum, Large Replace EA Vents Roof Exhaust Vent, Painted Aluminum, Large Tear Out EA Soffit / Fascia Fascia, Aluminum, 10" Remove & Reset LF Soffit / Fascia Fascia, Aluminum, 10" Remove LF Soffit / Fascia Fascia, Aluminum, 10" Replace LF Soffit / Fascia Fascia, Aluminum, 10" Clean LF Soffit / Fascia Fascia, Aluminum, 10" Paint LF Soffit / Fascia Fascia, Aluminum, 10" Tear Out LF Roof Framing - Panels Wall/Roof Panel, Ribbed, Up to 1", 28 Gauge Remove & Reset SF Roof Framing - Panels Wall/Roof Panel, Ribbed, Up to 1", 28 Gauge Remove SF Roof Framing - Panels Wall/Roof Panel, Ribbed, Up to 1", 28 Gauge Replace SF Roof Framing - Panels Wall/Roof Panel, Ribbed, Up to 1", 28 Gauge Clean SF Roof Framing - Panels Wall/Roof Panel, Ribbed, Up to 1", 28 Gauge Tear Out SF Roof Framing - Panels Wall/Roof Panel, Ribbed, Up to 1", 28 Gauge, Unpainted Remove & Reset SF Roof Framing - Panels Wall/Roof Panel, Ribbed, Up to 1", 28 Gauge, Unpainted Remove SF Roof Framing - Panels Wall/Roof Panel, Ribbed, Up to 1", 28 Gauge, Unpainted Replace SF Roof Framing - Panels Wall/Roof Panel, Ribbed, Up to 1", 28 Gauge, Unpainted Clean SF Roof Framing - Panels Wall/Roof Panel, Ribbed, Up to 1", 28 Gauge, Unpainted Tear Out SF Insulation Insulation, Polyisocyanurate, 2 1/2" Remove & Reset SF Insulation Insulation, Polyisocyanurate, 2 1/2" Remove SF Insulation Insulation, Polyisocyanurate, 2 1/2" Replace SF Insulation Insulation, Polyisocyanurate, 2 1/2" Tear Out SF Insulation Insulation, Polyisocyanurate, 3 1/2" Remove & Reset SF Insulation Insulation, Polyisocyanurate, 3 1/2" Remove SF Insulation Insulation, Polyisocyanurate, 3 1/2" Replace SF Insulation Insulation, Polyisocyanurate, 3 1/2" Tear Out SF Insulation Insulation, Polyisocyanurate, 4" Remove & Reset SF Insulation Insulation, Polyisocyanurate, 4" Remove SF

5 Category Description Action UOM Insulation Insulation, Polyisocyanurate, 4" Replace SF Insulation Insulation, Polyisocyanurate, 4" Tear Out SF Fence - Chain Link Security Fence Top, Barbed Wire Remove & Reset LF Fence - Chain Link Security Fence Top, Barbed Wire Remove LF Fence - Chain Link Security Fence Top, Barbed Wire Replace LF Fence - Chain Link Security Fence Top, Barbed Wire Clean LF Fence - Chain Link Security Fence Top, Barbed Wire Tear Out LF Equipment Heat Drying, Per Day, Thermal Exchanger, Self Regulating Special EA Equipment Heat Drying, Per Day, Thermal Air Exchanger, Booster Unit Special EA Equipment Heat Drying, Per Day, Drying Blanket or Mat Special EA Equipment Additional Remote Monitoring, Sensors (EA) Special EA Heat and Air - Boiler Boiler, Steam, Oil/Gas, Commercial Cast Iron Remove & Reset Each Heat and Air - Boiler Boiler, Steam, Oil/Gas, Commercial Cast Iron Remove Each Heat and Air - Boiler Boiler, Steam, Oil/Gas, Commercial Cast Iron Replace Each Heat and Air - Boiler Boiler, Steam, Oil/Gas, Commercial Cast Iron Tear Out Each Heat and Air - Boiler Boiler, Steam, Oil/Gas, Commercial Steel Remove & Reset Each Heat and Air - Boiler Boiler, Steam, Oil/Gas, Commercial Steel Remove Each Heat and Air - Boiler Boiler, Steam, Oil/Gas, Commercial Steel Replace Each Heat and Air - Boiler Boiler, Steam, Oil/Gas, Commercial Steel Tear Out Each Roof Covering - Accessories Felt, Synthetic Good Remove SQ Roof Covering - Accessories Felt, Synthetic Good Replace SQ Roof Covering - Accessories Felt, Synthetic Very Good Remove SQ Roof Covering - Accessories Felt, Synthetic Very Good Replace SQ Roof Covering - Accessories Felt, Synthetic Excellent Remove SQ Roof Covering - Accessories Felt, Synthetic Excellent Replace SQ TECHNICAL SUPPORT: a.m. to 7 p.m. CT [email protected]