IMPORTANT CHANGES To Electricity Procedures For Property Owners and Landlords

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1 As a result of electricity deregulation, following are some important changes to procedures and requirements affecting property owners and landlords. Landlords and owners of rental properties are now responsible for the electricity service any time a tenant has not applied for electricity service, or when a tenant leaves the property and requests to cancel their electricity service. If the property owner is unknown, a land title search will be done and a $20 Owner Search Charge will be billed to the property owner. IF ELECTRICITY COSTS ARE INCLUDED IN THE TENANT S RENT: There are no changes to the electricity service process Landlords and property owners do not have to do anything different in order to continue to receive uninterrupted electricity service from ENMAX Energy. IF YOUR TENANTS ARE RESPONSIBLE FOR THEIR OWN ELECTRICITY COSTS: Please be aware, effective January 1 st, 2001, Landlords can no longer enroll or cancel a tenant for electricity service. Tenants are now wholly responsible for enrolling and cancelling their own electricity retailer. - For current tenants, nothing is required to continue receiving uninterrupted service from ENMAX Energy. - For new/future tenants, please advise them of this change to ensure they receive electricity services upon their possession date. ENMAX Energy requires three business days notice for all move requests. If this notice is not provided the move request will be completed on the date it was received in our office. Landlords are responsible for charges for electricity services provided to vacant premises and they can request disconnection. If a landlord does not accept responsibility for service for a vacant premise, the electricity service will be disconnected. A connection fee upon application for service will then be charged to the new tenant, if the electricity service has been disconnected. A connection fee will apply if you reside in Calgary, Red Deer, Ponoka, Cardston, Crowsnest Pass or Fort Macleod. We encourage you to complete the enclosed Landlord and Property Owners Agreement with ENMAX Energy. For minimal charges, unoccupied property will continue to receive electricity service through the transition of tenancy. This uninterrupted electricity service allows owners and landlords to show properties to their full advantage with lights, air circulation, and running refrigerators and appliances. The average monthly electricity bill for vacant apartments is approximately $20.00, and approximately $40.00 for single-family detached homes. To accept the ENMAX Energy Landlord Agreement, you can simply complete the enclosed Agreement and return to us at: PO Box 2100, Mail Code Z2006 Calgary, AB T2P 2M5 You can also access this form on our website at enmax.com/landlord. For more information, log-on to enmax.com/landlord, us at residential@enmax.com, or call our Customer Care Centre at toll-free from anywhere in Alberta. Sincerely, Original signed by: Andrea Bastin Director, Revenue Cycle & Billing Operations ENMAX Encompass Inc. Enclosure IMPORTANT CHANGES To Electricity Procedures For Property Owners and Landlords #24-Property Owners & Landlords You can choose any retailer listed at or at Electricity delivery to your home or business isn t affected by your choice of retailer.

2 141-50th Ave S.E. Calgary, AB T2G 4S7 Agreement of Owner with respect to Transfer of Account for Electrical Energy ( ) LEGAL OF PROPERTY OWNER (the Owner ) hereby acknowledges and agrees with ( ENMAX Energy ) that in the event there is a vacancy in the premises located at or in any of the locations listed on Schedule A attached hereto (the Premises ), ENMAX Energy is hereby authorized and directed to take all necessary steps to transfer the account for electrical energy at the Premises to the name of the property owner (the Owner ). The consideration for the Owner s agreement is that ENMAX Energy will not disconnect the electrical energy to the Premises for vacancy reasons and will not charge the Owner for the energizing fees normally applicable upon re-connection of an electrical energy account. The Owner also acknowledges and confirms that the price of the electrical energy to the Premises shall be the rate designated by as the Regulated Rate Option. The Owner shall continue to be billed on the Regulated Rate Option until such time as ENMAX Energy receives a request to transfer the account for electrical energy at the Premises to another account holder. This Agreement will terminate upon 30 days prior written notice of termination from either party to the other. This Agreement shall be governed by and construed in accordance with the laws of the Province of Alberta. Accepted and agreed to this day of, 201 ; SIGNATURE OF OWNER Per: Name: Title: Own er Address for N otices: STREET ADDRESS CITY SIGNATURE OF OWNER TELEPHONE ( ) FAX ( ) POSTAL CODE Address For Notices: P.O. Box 2100, Mail Code Z2006 Calgary AB, T2P 2M5 FAX (403)

3 For multi-unit dwelling (e.g., apartment buildings) you may specify "all units" for that street address, if this agreement will apply to all energized units in the building. UNIT No th Ave S.E. Calgary, AB T2G 4S7 STREET ADDRESS CITY POSTAL CODE PROPERTY MANAGER Agreement of Owner with respect to Transfer of Account for Electrical Energy Schedule A ( ) CONTACT PHONE No. Alternate PHONE (cell) FAX No. Please return with "Agreement of Owner with respect to Transfer of Account for Electrical Energy" (form 10345) to: P. O. Box 2100, Mail Code Z2006 Calgary Ab T2P 2M5 Fax (403) LEGAL OF PROPERTY OWNER

4 141-50th Ave S.E. Calgary, AB T2G 4S7 Consent Form Signing Authority of Agreement of Landlord with Respect to Transfer of Account for Electrical Energy 10349( ) I, (property owner) hereby give my consent to (name of property manager) of (property management company if applicable) to sign the Agreement of Landlord with Respect to Transfer of Account for Electrical Energy (form 10345) with document on my behalf. I understand that by giving the above-mentioned property manager authority to sign and return this agreement to on my behalf, I will be bound by the terms and conditions of the agreement including full billing responsibility for the electrical services at the addresses as listed on Schedule A in the event that the premise is vacant. Signing authorization given this day of, 201 ; SIGNATURE OF PROPERTY OWNER Property Owner Information Property Manager Information C OMP ANY (IF APPLICABLE ) C OMP ANY (IF APPLICABLE ) ADDRESS ADDRESS C IT Y P R OV POS TAL C ODE C IT Y P R OV POS TAL C ODE T E LE P HONE F AX T E LE P HONE F AX ( ) ( ) ( ) ( ) Address for Notices P. O. Box 2100, Mail Code Z2006 Calgary Ab T2P 2M5 Fax: (403) The information you provide will only be used for the establishment, billing, and collection of your ENMAX Energy account and communicating with you in relation to our services. If you have any questions about the collection of this information, please contact the ENMAX Privacy Manager at (403)

5 ENMAX Corporation Avenue SE Calgary, Alberta, T2G 4S7 Tenant Application for Service Electricity and Municipal Services 10350( ) I am requesting service at the site listed below. I understand that because I have not signed a contract with an electricity retailer, I will receive electricity services from the Default Retailer, who provides these services on behalf of my local Wires Services Provider*. Applicant Information PHONE (home) PHONE (work) PHONE (emergency) ADDRESS SERVICE ADDRESS: (Number, Street) (City) (Prov/State) (Postal/Zip) Have you previously had an account with ENMAX? SERVICES: ELECTRIC: Yes No Landlord Information YES NO WATER AND SEWER: Yes No ENMAX ACCOUNT NUMBER DATE OF POSSESSION / OCCUPANCY: YYYY MM DD ADDRESS: (Number, Street) (City) (Prov/State) (Postal/Zip) PHONE (emergency) CONTACT (if different from above) Please contact ENMAX Energy prior to your move date. ENMAX Energy requires three business days notice for all move requests. If this notice is not provided the move request will be completed on the date it was received in our office. There is a $10 administration charge for water service. A deposit may be assessed if this is your first account with ENMAX or based on past payment history. Please call our Customer Care Centre at toll free across Alberta to determine if a deposit will be assessed. The information on this application will be used to establish, bill and collect on municipal utility services if they are associated with the above address. This information is protected by applicable Federal and Provincial privacy legislation. Please return this application by either: FAX: (403) MAIL: ENMAX P.O. Box 2900, Stn M Calgary, AB T2P 3A7 Signature of Applicant Date S ignature of Witnes s Date * Wires Service Providers: The City of Red Deer, The Town of Fort Macleod, The Municipality of Crowsnest Pass, The Town of Cardston, ENMAX Power Corporation The Town of Ponoka. The information you have provided will only be used for the establishment, billing and collection of your ENMAX Energy account and communicating with you in relation to our services. If you have any questions about the collection of this information, please contact the ENMAX Privacy Manager at (403) You can choose any retailer listed at or at Electricity delivery to your home or business isn't affected by your choice of retailer.

6 Cancellation - Agreement of Owner 10765( ) TO: ENMAX ENCOMPASS INC. Attn: Vacancy PO Box 2100 Mail Code Z2006 Calgary, Ab T2P 2M5 FROM: Fax: (403) Please cancel the Agreement of Owner with respect to Transfer of Account for Electrical Energy with regards to the following address(es) I understand that: The Agreement will terminate upon 30 days prior written notice of the termination from either party to the other. "LEGAL OF PROPERTY OWNER" (as it appears on the agreement) SIGNATURE X YYYY MM DD