Marketing Tools And Training Guide

Transcription

1 Marketing Tools And Training Guide

2 Contacts E-COMP Main Line: E-COMP Fax Line: Pamela Victor: Vice President E-COMP Division (Partnerships, integration/setup, marketing) Marianne Woneis: Senior Program Specialist (Account submissions, scenario questions) Michelle Lillard: Program Specialist Rachel Maak: Program Specialist Renee Rice: Agency Operations Kelly Aarons: Client Manager (Account submissions, scenario questions) (Account submissions, scenario questions) (New brokers, broker wholesale submissions) Edwin Minassian: Client Manager (policy servicing, renewals) Stacy Rice: Senior Client Manager (policy servicing, renewals) (policy servicing, renewals) Jesse Keast: Client Manager (policy servicing, renewals) E-COMP Acct/Billing Team: (Weekly file transmission, client billing, audits) Rhonda Montini: Operations Specialist (Weekly file transmission) Alyssa Moreno: Operations Specialist (Client billing, Audits)

3 How is E-COMP different from a traditional policy? Traditional Workers Comp. Deposit/ Down Payment 25% Minimum No deposit / No down payment Premium Estimated, based on projected Actual payroll at each pay period Reports Monthly/Quarterly audit reports No reports to complete Audit On site audit, documentation, additional premium due or refund Handled internally, minimal adjustments, no additional paperwork How E-COMP Can Help You Single source access, multiple insurance companies Ability to compete Increase payroll sales and retention It s EASY we do all of the work on your behalf E-COMP Insurance Carriers A Rated Broad Appetite Broker of Record changes Competitive Rates Our Carriers

4 Operations Our Carriers Love Food/Beverage Services Bakeries Cafeterias Caterers Deli, Sandwich, Coffee Shops Food Mfg. Ice Cream/Frozen Yogurt/ Smoothie Shops Restaurants / Fast Food Professional Services Accountants / Payroll Companies Advertising Agencies Architects Attorneys Banks / Financial services Dentists / Dental Labs Insurance Agencies Mortgage Brokers / Real Estate Agencies Photographers Physicians / Medical Offices / Labs Artisan Contractors Electricians Janitorial Services (Commercial Only) Painting (Residential Interior Only) Plumbers Garage Automobile Service or Repair Automobile Service Stations, Car Washes Automobile Rental Companies General Services Barbershops/ Hair Salons / Nail Salons Child Day Care Centers (no in home) Drycleaners Fitness Centers Hotels & Motels Schools / Colleges Software Development / Programming Spas /Massage Parlors Retail & Wholesale Miscellaneous Appliance Repair & Maintenance High Tech MFG Machine Shops Property Management Telephone / Answering Services We have written over a thousand different classes of business and in no way are we only limited to the above operations Contact your Program Specialist for details.

5 Ineligible Operations Destination to Nowhere Aircraft Operations Anything on Navigable Water Armored Cars / Emergency Transport Delivery Services Freight Forward / Logistics Services Garbage Collecting/ Recycling Companies Limousine / Taxi Services Logging & Lumbering Motorcycle Sales/ Repair Moving Operations Towing Truckers Too Much Bang for the Buck Blasting or Demolition Contractors Fertilizer Operations Fireworks Guns and Ammunition Nuclear Operations, Oil & Natural Gas (Gas Stations Acceptable) Two Feet on the Ground Any work Above 15ft Radio/TV Towers, Antenna Installation Scaffolding Erection & Dismantling Roofing Contractors Tree Trimmers Underground Utilities If You Build It Building Structure Raising or Moving Concrete, Street or Road Construction Drywall/Stucco/Lathing & Plastering Framing Contractors General Contractors Iron or Steel Erection Operations & Rigging Lead / Asbestos Operations Metal/Steel Erection Operations Restoration Contractors Risky Business Amusement Park, Carnivals operations Check Cashing Stores Employee Leasing, PEO s, Temp Agencies, Staffing Companies Home Health Care Nightclubs with security and more than 50% alcohol and entertainment, adult entertainment Pallet Mfg Rolling Mills, Saw Mills Security Companies (Armed or Unarmed) Stables, Riding, Riding Clubs

6 E-COMP Highlights With E-COMP, your clients can integrate your payroll services with our workers compensation & employee benefit tools, products and knowledge together providing the best alternative in the marketplace. E-COMP Benefits A National Program with Access to Multiple Insurance Companies: We have the right mix of markets to get your clients insurance placed, covering all states NO IT or Development Costs: With E-COMP, there is no need for building or customizing IT platforms, or development of carrier relations. We deliver the process, so you can stick to your business selling payroll A Partnership with Workers Compensation: Complete program management, professional service provided by an insurance brokerage that specializes in workers comp. All administration provided by a dedicated E-COMP Team What You Gain: Competitive advantage, increased customer retention, additional source of revenue from insurance carriers that understand your business We do all the work Quoting, negotiating, proposals, etc. We have special underwriting deals, work on a national level with the pay-go division of each carrier There is no buy in or cost to partner with E-COMP How E-COMP Works Your Payroll Reps Send us the Basic Information, E-COMP Takes Care of the Rest: We contact the prospect, provide them quotes, then place the coverage. We notify you when an account is placed so you can identify it in your system as an E-COMP account You Send the Data on an Automated Basis: Once the policy is placed, you will electronically send our system the payroll data, every time a payroll has been run We Classify the Employees & Debit the Premium: We properly classify the employees and make sure officers are excluded, if applicable. Our system then calculates workers compensation premium earned and debit the premiums every time a payroll is run no reconciliation or money handling required by your company Minimize Audit Adjustments: Audit process handled internally by E-COMP with little or no additional paperwork from you or the insured. Every worker s comp. policy is subject to an audit however, having a pay-as-you-go policy can help minimize the impact of an audit because premium is calculated on actual payroll and not estimated payroll.

7 How to Submit Business E-COMP Process Submitting You can submit leads to E-COMP : Online at Submit Lead Form For Quote By completing an E-COMP Flyer and returning by or fax to By calling or ing your Program Specialist with client/prospect contact information We need the following information to get started: Company Name FEIN Contact Name Type of business Phone # Process Once your lead is received, you will receive a confirmation Your program Specialist will make initial contact within one business day, normally same day Once all information is received, quotes are provided within 24hrs Quotes are sent to your client/prospect and also to you Follow ups are made to place the account Broker of Record Process Guidelines Payroll to Payroll Broker of Record changes can be submitted to some of our carriers mid-term (Travelers, Guard and Hartford). Other carriers accept Broker of Record changes at renewal. Direct Bill to Payroll Broker of Record changes can be submitted days prior to renewal There is a 3-10 day waiting period To process a Broker of Record change, we need a signed BOR change letter and a copy of the client s current policy declaration page Process Once the BOR is processed, you will receive a confirmation After the waiting period has expired, your program specialist will your client and you a new application and EFT form to sign Once documents are completed and returned, coverage is placed and communicated to you and your operations contact Coverage is placed and communicated to you and your operations contact

8 Policy/Payment Process Policy written, E-COMP sends notification to payroll company Payroll company sends data to E-COMP on a daily or weekly basis E-COMP classifies employees, and calculates premium sent to client with payment amount, 2 days later ACH debit occurs

9 Personalized Marketing Flyers Once we receive your logo we will create marketing flyers for you to send out. Printable Electronically fillable (pdf)

10 E-COMP Wholesale Why Insurance Brokers Work with E-COMP Wholesale E-COMP acts as your traditional P & C Wholesaler, specializing in workers compensation. Competitive commission and ability to add broker fees, as needed E-COMP Wholesale provides select retail brokers access to our proprietary pas-as-you-go system, once they ve met the program s criteria* The program s criteria was designed to allow access to brokers who know and understand the comp market, allowing your E-COMP Representative the opportunity to work efficiently. Efficiency translates to quicker quote turnaround time and extremely high levels of service, seldom found in the wholesale marketplace. The program provides you the ability to place & compete in the pay-as-you-go marketplace The program provides you the opportunity to take a broker of letter record mid-term from other payroll agencies like ADP, Paychex and Intuit. You ll gain access to carrier appointments without having to meet minimum carrier volume requirements. You ll have the ability to place business in all states (except Hawaii and monopolistic states, must be licensed in the state to be compensated) Easy submission process, accord, supplemental and loss runs Introduction into our Platinum Payroll Partners by territory, or you can have your preferred payroll partner contract with the E-COMP directly. You can add broker fees/agency fees to increase your revenue (commission + fees) How E-COMP Can Help You & Your Agency Single source access, multiple comp companies Ability to compete in the pay-go marketplace Increase sales and retention Offer both pay-go billing & carrier direct bill Quote services and full proposals provided, ready for you to bind State of the art TRUE pay-as-you-go technology Protect your clients and book of business from ADP and Paychex by offering the same integrated services for workers compensation and payroll Earn commissions while controlling your account

11 Glossary Agent of record (AOR) - The agent who has been recognized by the insured or customer as his or her authorized representative for handling the specified insurance transactions. Agent of record letter - A simple letter that a new agent sends to an insurer as formal notice that he or she has been authorized to take over an insurance account from another agent. It permits the insurer to change its records to reflect the change. Audit - Verification of books or accounts to determine their accuracy. Certain policies written on a reporting or adjustable form give the insurer the privilege of auditing the policyholder's records to verify the accuracy of the premiums paid. Broker of record (BOR) - A licensed broker who has been designated by the policyholder to represent that policyholder. Dividend - An amount of money paid to the policyholders of a mutual insurer because of their ownership interest. A stock corporation may also pay a dividend to its policyholders if it writes participating insurance. In either event, the amount is payable on the basis of certain savings in losses or expenses realized by the insurer on that participating class of business. Expense constant - a flat premium charge made on small workers compensation policies based upon the fact that the expense factor on such risks is inadequate to cover the cost of issuing and handling the policy. Modification rating (Mod Rate) - Rating plans that allow for the modification of the stated or base rate by the application of credits or debits. These rate modifications may be available for such factors as loss experience, size, classification peculiarities, multiple location premium dispersion, or other individual risk modification plans. NCCI (National Council on Compensation Insurance) - An association of insurance companies providing workers compensation insurance. Its main functions are rate making, collecting related statistics, and developing rating plans relative to compensation insurance. Operates through administrative bureaus located in many states. Headquarters: New York, NY. Terrorist insurance - Insurance coverages or policies designed to protect an insured against physical damage caused by terrorist acts.