BPM Software Architecture
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1 BPM Software Architecture System Details for bpmtoolbox and bpmmodules Version: v1.2 Author: BPM Page 1 of 13
2 Contents 1 Introduction 3 2 Software Components Overview BPM Add-in bpmconfigure bpmdiagnostics bpmupdate OpenFile 5 3 Requirements System Requirements Internet Access 7 4 Packaging and installation Installer Overview Standard Installer Enterprise Installer Silent Install 9 5 Updates 10 6 Security Code Signing 11 7 Licensing 12 8 Appendix Code Signing Certificate 13 Page 2 of 13
3 1 INTRODUCTION The intended audience of this document are IT departments and technical staff who are required to assess and review the technical details for bpmtoolbox and bpmmodules installation and architecture. This document will cover all technical aspects of software installation and requirements as well as detailing the mechanisms of system operation for the purpose of proper installation and maintenance. This document is not meant to be a user guide for the software itself. For details on the usage of the software please refer to the extensive online documentation available at: Page 3 of 13
4 2 SOFTWARE COMPONENTS 2.1 Overview The BPM software solution is built as a COM Shared Add-in for Microsoft Excel, along with supplementary stand-alone executables for configuration, diagnostics, file extension management and software updates. There is also an online repository of model data that can optionally be accessed for quick model development. The functionality is split up between bpmtoolbox (for spreadsheet standardisation and tools) and bpmmodules (for shareable spreadsheet content) in a logical fashion, however both are contained in the same package and are effectively part of the same BPM software solution. 2.2 BPM Add-in The primary BPM solution is built as a managed.net COM Shared Add-in for Microsoft Excel. This COM Add-in utilizes the IDTExtensibility2, ICustomTaskPaneConsumer and IRibbonExtensibility interfaces to automate Excel. The functionality of the Add-in is broken up between a few different DLLs to cater for 32 vs 64 bit Excel, managed code isolation SHIM, plugin and dependency DLLs. As the BPM Add-in is a managed code solution that depends on the.net CLR, it is wrapped in an isolating SHIM (BPMCore.dll) to ensure that there is no potential impact to other managed executables during run-time. There is also a BPM.xlam Excel Add-in which is included to enable users to conveniently switch the solution on/off from the Excel Add-ins dialog box. Figure 1 - Excel Options showing BPM Add-ins Page 4 of 13
5 Figure 2 - Excel Add-Ins dialog 2.3 bpmconfigure bpmconfigure is a standalone.net executable used to control various aspects of the installation configuration. 2.4 bpmdiagnostics bpmdiagnostics is a standalone.net executable used to gather system diagnostics information that the user can send to BPM at their discretion. The tool has to be initiated by the user and does not execute without permission. bpmdiagnostics can also determine if the installation of BPM software was successful and report any errors to the user. 2.5 bpmupdate bpmupdate is a standalone.net executable used to download and execute updates for BPM software. It can be initiated by the user directly, or configured to run periodically through the software to check for updates. Updates are downloaded from stored temporarily in the %TEMP%\BPMTemp folder, and installed for the user. 2.6 OpenFile OpenFile is a standalone.net executable whose sole purpose is to handle file associations with custom BPM file types (listed below) and open Microsoft Excel when required. OpenFile supports the following file types: bpmmodules Project (*.bpp), bpmmodules Module (*.bpm), bpmmodules Module Areas Library (*.bpf), bpmmodules Project (*.bpf). Page 5 of 13
6 3 REQUIREMENTS 3.1 System Requirements The following hardware and software is required to properly execute the software. Any other setup is not supported. Component Requirement Operating System Windows XP SP3, or Windows Vista, or Windows 7, or Windows 8/8.1, or Windows Server 2008 R2, or Windows Server 2012 / 2012 R2 Software Excel 2007, or Excel 2010 (32-bit or 64-bit edition), or Excel 2013 (32-bit or 64-bit edition).net 2.0, or.net 3.0, or.net 3.5, or.net 3.5 SP1, or.net 4, or.net 4.5, or.net 4.51, or.net 4.52 Please note certain features of the software will only be available with.net 4 and newer. It is recommended that you use.net 4 or newer to ensure access to all functionality. Multiple versions of.net installed side-by-side are supported. Computer and processor Memory 500 MHz processor or higher. 256 MB RAM or higher. Hard Disk Network Drive Display Other 100MB minimum free space (40 MB used by the installation itself, and additional required for temporary access). Internet access is required to download the software and register the license. Any speed is acceptable as there is no strict requirement. N/A 1024 x 768 or higher resolution monitor. Internet functionality requires internet access. Page 6 of 13
7 3.2 Internet Access Users will require an Internet connection to retrieve the initial software installer. Thereafter the software only requires an internet connection for the purposes of: a) License registration: Software license registration is performed by contacting the BPM licensing server at: (standard HTTP port 80) This communication is performed and mandatory during initial execution and license renewal. There are optional calls during uninstallation (to free up the license) and also periodic calls every 30 days or 60 application starts (whichever comes first) to check for alterations to the license (these periodic calls are optional). b) Module download: Module suits are downloaded by the New Project Wizard to assist with module creation. This action is user initiated and requires internet access to: (standard HTTPS port 443) c) Software updates: Manual or periodic software updates can be undertaken to ensure users have the latest software release. These require access to: (standard HTTPS port 443) d) Internet access check: The software will attempt to check if it has any internet connection, or whether the required URLs are whitelisted by testing that it has access to a common internet URL. This test is only undertaken in case of errors connecting to the above and uses: (standard HTTP port 80) Page 7 of 13
8 4 PACKAGING AND INSTALLATION 4.1 Installer Overview The solution is distributed using a standard Windows Installer (MSI) file. There are two variants to pick from, the Standard and Enterprise installer. Both installers do the following common tasks: a) Checks that system requirements are met. b) Install software components. c) Installs the bpmtoolbox Pty Ltd code signing certificate into the Windows trusted publisher X509 certificate store. d) Sets up the required registry keys under HKEY_CURRENT_USER to register the BPM COM add-in components, and custom file types (see section 2.6) 4.2 Standard Installer The Standard installer is designed for the majority of users and installs components only for the current user. It is done this way so as to not require any elevated (administrator) permissions for installation. The install location is [APPDATA]\BPM. AppData is the user s application data folder and typically located at C:\Users\[USERNAME]\AppData\Roaming (however this varies with different versions of Windows). Figure 3 - Software files from Standard install. If you find that you need to install for all users on a machine, then you will want to use the Enterprise installer instead. Page 8 of 13
9 4.3 Enterprise Installer The Enterprise installer is designed for the corporate environment which will have different requirements and will likely be configured by an IT administrator. This installer installs the software into Program Files (or other custom location), and registers them in HKLM such that the software is available for all users of the machine. As such it requires elevated privileges to execute. On Terminal Server based environments, where users access the software remotely via Terminal Services (or Citrix or similar), the Enterprise installer also caters for opt-in activation. This enables you to install on a whole fleet of servers, and then selectively enable a group of users by placing the following registry key into their HKCU hive: [HKEY_CURRENT_USER\Software\BPM] "RemoteUserEnabled"=dword: One setup option would be to have users of the software added to a custom Active Directory (AD) group, and then have this group associated with a registry preference set up in a Group Policy object to add the RemoteUsersEnabled registry key. This will enable you to easily add and remove users from the AD group when the software is desired or not. A value of 1 indicates that the user has opted-in and should see the BPM tabs in Excel. A value of 0, or a missing key, indicates that they have not-opted in. This behaviour is only present when the user is accessing the software via Terminal Services and using the Enterprise installer. 4.4 Silent Install The MSI installer supports silent installation and can be scripted using msiexec. An example command is shown below: msiexec /quiet /norestart /i c:\path\to\bpm-installer.msi For the Enterprise installer, you can control the installation directory by specifying the INSTALLDIR property. Here is an example where we install into c:\apps (make sure you execute this as a user with administrator privileges as the Enterprise installer requires it): msiexec /quiet /norestart /l*v output.log /i c:\path\to\bpm-installer.msi INSTALLDIR=c:\apps Page 9 of 13
10 5 UPDATES Software updates are performed by retrieving the latest version details and installer from These updates are optional, but it is recommended to stay up to date with the latest release so that you benefit from product improvements. Figure 4 - Software Updater Release notes for each update can be found online at: Page 10 of 13
11 6 SECURITY 6.1 Code Signing All elements of the BPM solution are code signed with the bpmtoolbox Pty Ltd digital code signing certificate (see Appendix 8.1- Code Signing Certificate). This ensures that the solution originates from BPM and that it is recognised by Excel as a trusted Add-in. Figure 5 - Code Signature Details During software installation the code signing certificate is installed into the Windows Current User trusted publisher X509 certificate store. This ensures that Excel is aware of the certificate for the current user (and only the current user) and trusts the Add-in. Page 11 of 13
12 Figure 6 - Excel Trust Centre showing trusted publishers 7 LICENSING BPM software must have a valid license before it can execute. This validation is performed by obtaining a machine fingerprint (containing no personal information) and registering this against the BPM licensing server (see section 3.2- Internet Access). Licensing is done on a per-machine basis, with the exception that if you are using the software remotely (via Terminal Services or similar), licensing then switches to per-user basis. The licensing check must be performed during initial software execution (after install), and also during license renewal. However it is also set up to perform periodic calls to the licensing server every 30 days or 60 starts of the software (whichever comes first). This ensures that the software periodically validates the license and any changes to it (renewals, etc.), but is set up to not be intrusive and sufficiently lenient. For example if it can t connect after 30 days it will silently retry for 3 subsequent days, and even if it still can t get out the software will continue to function as normal until expiry. The intermediate periodic licensing checks are there to pick up license changes and renewals, but aren t mandatory. Software licenses can be freed up by uninstallation, and then reinstalled on a new users account (or different machine for the same user). Page 12 of 13
13 8 APPENDIX 8.1 Code Signing Certificate -----BEGIN CERTIFICATE----- MIIFITCCBAmgAwIBAgIHA/rR0zz0cTANBgkqhkiG9w0BAQsFADCBtDELMAkGA1UE BhMCVVMxEDAOBgNVBAgTB0FyaXpvbmExEzARBgNVBAcTClNjb3R0c2RhbGUxGjAY BgNVBAoTEUdvRGFkZHkuY29tLCBJbmMuMS0wKwYDVQQLEyRodHRwOi8vY2VydHMu Z29kYWRkeS5jb20vcmVwb3NpdG9yeS8xMzAxBgNVBAMTKkdvIERhZGR5IFNlY3Vy ZSBDZXJ0aWZpY2F0ZSBBdXRob3JpdHkgLSBHMjAeFw0xNDA3MTgwMTM3MDFaFw0x NzA3MTgwMTM3MDFaMG4xCzAJBgNVBAYTAkFVMREwDwYDVQQIEwhWaWN0b3JpYTES MBAGA1UEBxMJTWVsYm91cm5lMRswGQYDVQQKExJicG1Ub29sYm94IFB0eSBMdGQx GzAZBgNVBAMTEmJwbVRvb2xib3ggUHR5IEx0ZDCCASIwDQYJKoZIhvcNAQEBBQAD ggepadccaqocggebaly8dwc6yssqwgsupqhixfeuibhgcy6wxwfigd0qbkfqeh6a 76B/3UBT9cxs74BYmCZeT95IVnP96UlMN0gXs746521Llid6ct4nvExHpW9txe4i 9zkSOUSJQ2UM3dYbzBoU2+ShuJpeV2TnjmLTvqtsni4Ggnx4CaXyCZPC97Jaj4Jr cmipyybhlmo2luesid9tnkawz7tr57fh4brjim6lxgz1doihxqdetbjjl+y/o47l /StEvxxrbq+JLgzeJoAJkvnDJhyUXsKewW39eJ3kbeZ0Wwy1uMRulmfCVLf/ThHY ekjmawb9zy0s/4hozfrhyo524u7kyfhcajzmpjucaweaaaocaxswggf3mawga1ud EwEB/wQCMAAwEwYDVR0lBAwwCgYIKwYBBQUHAwMwDgYDVR0PAQH/BAQDAgeAMDUG A1UdHwQuMCwwKqAooCaGJGh0dHA6Ly9jcmwuZ29kYWRkeS5jb20vZ2RpZzJzNS0w LmNybDBTBgNVHSAETDBKMEgGC2CGSAGG/W0BBxcCMDkwNwYIKwYBBQUHAgEWK2h0 dha6ly9jzxj0awzpy2f0zxmuz29kywrkes5jb20vcmvwb3npdg9yes8wdgyikwyb BQUHAQEEajBoMCQGCCsGAQUFBzABhhhodHRwOi8vb2NzcC5nb2RhZGR5LmNvbS8w QAYIKwYBBQUHMAKGNGh0dHA6Ly9jZXJ0aWZpY2F0ZXMuZ29kYWRkeS5jb20vcmVw b3npdg9yes9nzglnmi5jcnqwhwydvr0jbbgwfoauqmk9j47mnimwojpx+2yz8lqs gm4whqydvr0obbyefajhn6fr5ed8ssstk4lygrlu0onkma0gcsqgsib3dqebcwua A4IBAQBlCNp6nssSG2bNEJXvvOM5BdQVikGHSc2Xz4GpQDojxAapmegg+ljO0qfY 5nHet8r93lBCMQZHamgIi5T4RogN7HMSa99v7zSVZlpk6LiVC8as0SP/nsHsyeNt N3yWpvIMCELiq6pQ+fdcWpuEAbaGdsg+8hieIX2BODTcwL+Yq7A3RqcP2OuljHz6 +uswblg/bz5k2xrhh2ov1wbgbndb5zikmlapwxsxaqj0yq2ps+szeucmmxqxg5sb ydbunajw9ppwbi1ohiwx0zlvtexh4chvjegcjwu88wr6r9exu+mgmb7vgoqpmkdx 5WQWuBwnCHt8v+No9XyJbL/Y9bQK -----END CERTIFICATE Page 13 of 13
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