specify your database ranking; and create rules for each column specifying how data is chosen from related records;

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1 Pharma-Bio-Med & BioSciences Conference and Exposition 2011 Programme Sunday 13, November Wednesday, 16 November Sunday, November 13, :00-15:25 How Science Translational Medicine Accelerates Your Research Discoveries, Grows Your Pipeline, and Delivers Future Cures AAAS/Science s workshop will focus on how the field of translational medicine and the research published in Science Translational Medicine, the newest journal from AAAS/Science, will accelerate research discoveries, moving them more rapidly through the clinical trial phase, into the pipeline, and to patented therapeutics. One of the missions of translational medicine is to create more cures at a faster pace as cures have not kept up with research. The average time line from target discovery to approval of a new drug averages 13 years, the failure rate exceeds 95%, and the cost per successful drug creation exceeds $1 billion. In order for the pharmaceutical and bio-tech industries to bring new drugs to market in a more timely and investment-wise manner, a new type of research is needed. This is where Science Translational Medicine comes into play. Examples of recent break-through applied research published in the journal that speaks directly to the type of research needed in the pharmaceutical and bio-tech arenas will also be covered. Eileen Bernadette Moran Director, Corporate Relations AAAS/Science Eileen Bernadette Moran is Director, Corporate Relations for AAAS/Science. She works directly with Librarians and Information Specialists in the pharmaceutical and bio-technology corporate market worldwide. For the past 26 years she has worked in journal, professional, STM, college, and international publishing. Eileen has a broad range of publishing experience in sales, marketing, editorial acquisitions, and business development. She has held various senior and executive level positions with Pearson, Times Mirror, Harcourt, and Houghton Mifflin prior to joining AAAS/Science. Her publishing acumen has earned her numerous sales, marketing, and editorial awards throughout her career. Kiki Forsythe, M.L.S. Senior Publisher Relations Specialist AAAS/Science Kiki Forsythe is Senior Publisher Relations Specialist for AAAS/Science. She has combined library literacy with scientific, technical, medical and university press publishing over her 30-year career. Her publishing experience includes marketing and sales management positions with the University of Hawaii Press, Academic Press/Elsevier, Smithsonian Books and AAAS. Currently, she covers the global marketplace to promote the content of the new journals from AAAS/Science: Science Signaling and Science Translational Medicine. She plans and co-ordinates special AAAS/Science workshops and events at professional library conferences, and a program with ALA/ACRL to sponsor librarians to the AAAS annual meeting. Sunday, November 13, :30-15:55 Using BizInt Smart Charts Reference Rows to Create Drug Pipeline and Clinical Trials Reports This workshop will demonstrate how to use the new BizInt Smart Charts Reference Rows software to create reports combining data from related into a single row in drug pipeline and patents reports. We'll discuss how to take drug pipeline and clinical trial reports created with BizInt Smart Charts for Drug Pipelines 3.5, and : create Reference Rows based on the Common Drug Name or Common Trial ID; specify your database ranking; and create rules for each column specifying how data is chosen from related records; save and apply Reference Row rule templates; Sort reports based on your selected values and create meaningful analyses from multi-database reports; export reports to HTML formats, with links to backing records.

2 Diane Webb President BizInt Solutions, Inc. Diane Webb is co-founder, President and CEO of BizInt Solutions, Inc. Diane has 20 years of experience managing the development of software tools for information analysis. In 1993, she launched the TRW "defense conversion" project which created the initial Smart Charts concept and software. In 1996, Diane and John Willmore purchased the Smart Charts product and founded BizInt Solutions. Diane is actively involved with the Patent Information Users Group (PIUG) and the SLA Pharmaceutical and Health Technology Division (SLA) in the US. She spends much of her time outside work training and competing with her longhaired dachshunds. Bertha Adamson Product Support Manager BizInt Solutions, Inc. Bertha Adamson has been Product Support Manager for BizInt Solutions Inc. since 1998 and was a member of the original TRW Smart Charts team in the early 1990 s. She divides her time between supporting BizInt Smart Charts development and supporting BizInt Smart Charts users around the world. When weather cooperates, she uses her travels to indulge her passion for photography. To be Announced - Elsevier Sunday, November 13, :00-16:40 Sequence Searching on STN Sunday, November 13, :45-17:10 Effective searching of biotechnology, often requires comprehensive gene and protein sequence searches in the literature. While the STN databases GENESEQ (DGENE), USGENE, PCTGEN and REGISTRY are all invaluable in this regard, searching and navigating through the combination of bibliographic and biological information can sometimes be a challenging task. In addition to providing some practical tips for effective retrieval and analysis, this workshop will review the content of the STN databases especially in comparison to what is available "for free" in this area via the internet. The session should be of interest to all experienced, intermediate and aspiring sequence searchers. Robert Austin STN European Training Manager FIZ Karlsruhe Robert Austin is currently STN European Training Manager for FIZ Karlsruhe, the European partner of STN International, and his past experience with FIZ Karlsruhe includes 8 years working throughout the United States as Regional Sales Manager. He is a specialist in technical training for patent databases on STN, including Derwent World Patents Index (DWPI), INPADOC, GENESEQ, USGENE and PCTGEN. Prior to joining FIZ Karlsruhe in 2001, he worked for 9 years at Derwent Information Ltd (now Thomson Reuters), consecutively in three roles: Patent Indexer, European Customer Trainer, and Product Manager for DWPI on Dialog, Questel and STN. Robert graduated from Huddersfield University (UK) with a bachelor's degree in Applied Chemistry in 1991, and has been searching and teaching STN since Sunday, November 13, :00-20:00 Welcome Reception Usher in the conference in style! Make sure to arrive in time to see old friends and make new connections at the official Welcome Reception on Sunday night. Meet the exhibitors while you enjoy hors d' oeuvres and cocktails.

3 8:30-17:00 Exhibition Hall Opened The exhibition hall is an integral part of the education that takes place at the Conference. The exhibits give attendees the opportunity to hear about the latest products and services, technologies and methodologies in programs and meetings and then get hands-on opportunities to see these innovations in action. Opening Remarks 9:00-9:15 Ford Khorsandian Pharma-Bio-Med & BioSciences Organisation 9:15-9:50 Clinging to a hanging rock with a wonderful view! - Challenges and Opportunities in Information Management The perceptions of Information Management are moving from delivery to partnership; information searching to information discovery; data retrieval to mining with semantics; virtual to visualization; desktops to devices; 1:1 communication to sharing and social softwares. We need to continue to actively define our innovative leadership during these evolutionary times. Globalisation, offshoring, outsourcing, are challenging our own perceptions of information management, and the technology developments as well as our internal and external collaborations are challenging licensing and copyright. All of these changes and challenges represent development and opportunities, and we need to proactively grab the possibilities. Henning Nielsen Director, Library Novo Nordisk Henning P. Nielsen is director of Novo Nordisk Library. Novo Nordisk A/S is a global pharmaceutical company based in Copenhagen, Denmark. As a librarian from The Royal Danish Library School in 1974 his career started with 16 years in Central Library of Copenhagen County interrupted by a year in The Danish Film Museum, and another year teaching Bibliography and Information Science at the Library School. In 1990 he took up a position as sales manager in Danish Data Electronics, Library Automation Group, with international marketing of library automation system as main area. In 1993 he took over the present position managing the biggest corporate library in Denmark. Developing a global organisation delivering context driven information and information competencies and building the virtual library on a global scale within the company has been the major tasks in this position. Since 2004 he is President of the Pharma Documentation Ring (P-D-R). As member of P-D-R he has been very active in partnering with the information industry. The collaboration with publishers has resulted in the creation of the STM/P-D-R Sample License on e-journal Licensing in 1999 and revising it in 2007, and also the Draft Code of Practice for external use of e-content in pharmaceutical companies in :50-10:30 Information From Mobile Devices - Are We at the Tipping Point? No-one doubts the transformation that mobile devices are having on society. The expansion of use and variety of devices is still increasing at a phenomenal rate. This coupled with a supporting technical infrastructure, simplifying design and creation of 'apps' is fueling the not just adoption but creative use. Smart Phones are becoming the standard, and augment our professional and personal lives as a tool for information use and meeting the demand of instant access to information at any time So has this revolution transformed our business practices in the Pharma Industry? Do Pharma associates prefer now to use iphones compared to computers or do they have a need of both and how as information and knowledge managers are we responding? Do we recreate the current paradigms but on mobile devices, or use this transformation to better identify new solutions to deliver information into business workflows? And how does this impact the role and efforts of the knowledge professional? What competencies are required going forward and what changes need to be adopted in our organizations to benefit and expose the maximal advantage to this shifting environment? Do we still need to experiment, or is this a service that should be main stream? Have we reached the tipping-point that it's no longer 'if' but 'when', and is that 'now'?

4 Mark Burfoot Global Head of the Knowledge Office Novartis Dr. Mark Burfoot is the Global Head of the Knowledge Office which reports into the Program Office for Novartis Institutes of Biomedical Research (NIBR). This includes a Business Intelligence Group, the Novartis Knowledge Center and Knowledge Management responsibilities. Mark has 15 years experience in the Pharmaceutical industry. He obtained his honor's degree at St Andrews University, in Biochemistry, his Doctorate at Oxford University in Immunology and genetics and his MBA from Warwick University. With post doctoral research at the Imperial Cancer Research Fund and a background in bioinformatics, Intellectual Property and information and knowledge management. 10:35-11:10 Converse & Refresh Take time to refuel and relax. Get the energy boost you'll need to make the most of the many opportunities that surround you! All refreshment breaks are located in the Exhibition Hall. 11:10-11:25 Effective Cross-Searching on STM Databases Literature searching be it for scientific research, for pharmacovigilance, or for another purpose is often carried out across a small number of databases only. This might be for reasons of preference, resource availability, habit. In the case of many end-users it can be due to lack of knowledge about suitable sources. For some research however, this means that relevant information can remain untapped. In this presentation, using some example research scenarios on ProQuest Dialog, we consider effective techniques for searching across multiple databases to increase discovery and comprehensiveness. Roger Tritton Director, Product Management Dialog Roger s responsibilities include the management of Dialog s product range supporting scientific research in the pharmabiomed sector, and the development of new information sources and new technologies in that market. Roger has been heavily involved in the specification and migration of STM databases on the new ProQuest Dialog platform. 11:25-11:55 Search Consultancy Another Approach to Helping your Customers I work in a Search Specialist team of 6 people that besides providing full Pharmacovigilance support for Patient Safety we also act as 2nd line support for all databases provided by AZ Library. Since we have the entire company as customer group we do not always have the time to provide the scientists with full literature searches. Instead we work with a different approach when helping customers. We act as search consultants and guide them to the best sources depending on the topic of their request and then we guide them through the searches, how to find search terms, how to perform advanced searches etc. This way they are prepared to perform their own searches the next time the need for a literature search appears. Anna Hellsten Kronander Search Specialist AstraZeneca Anna Hellsten Kronander is an Information Specialist with a Master in Library and Information Science from the Swedish School of Library and Information Science (SSLIS) at the University of Borås, Sweden. She joined AstraZeneca in 2000 and is currently working as a Search Specialist in a small global team within R&D Information. In this team she provides pharmacovigilance literature support for mainly Cardiovascular/Gastrointestinal, but also Neuroscience, Oncology and Infection. She also supports customers in R&D with search guidance and training and is one of 2 global RefWorks expert users at AstraZeneca. 11:55-12:10

5 From STN Results to the Original Publication: Solutions for Intelligent Document Delivery Management STN offers an unparalleled collection of essential science, patent and technology databases and outstanding tools for search, retrieval, analysis, and reporting. If a database does not contain full text documents, users can access these documents via the STN Full-Text Solution. Since April 2011, the STN Full-text solution has been offering direct access to FIZ AutoDoc via the CAS Full Text Options to all STN customers worldwide. FIZ AutoDoc is FIZ Karlsruhe's broker service for document delivery. It is the perfect solution for procuring journal articles, reports, conference papers, proceedings, eprints or any other publication. In addition, the FIZ AutoDoc Corporate Solutions offer customization options and interfaces for accessing documents via corporate intranets/solutions. Wendelin Detemple Head FIZ Products & Services FIZ Karlsruhe Wendelin Detemple is Head FIZ Products and Services within the Marketing & Sales Division at FIZ Karlsruhe. He joined FIZ Karlsruhe in 1985 and held various positions in marketing with a focus on customer support, product design and product management of FIZ products and STN Interfaces. In his current position, he is responsible for product management, marketing and sales for FIZ Karlsruhe products including FIZ AutoDoc. Wendelin Detemple graduated from the University of Karlsruhe with a Master of Science in Engineering Geology. Networking Lunch Use your lunch break to recharge and network with colleagues. 12:20-13:50 13:50-15:20 KnowledgeExchange Discussion Topics KnowledgeExchange Discussion Topics 1) Who is doing what with Semantics and what are the Outcomes? An opportunity to gain some insights on semantic technologies, how they are being explored and implemented by information and CI professionals, and how information and knowledge services are benefitting 2) Current Practices in Managing Content Copyright and other Rights Management issues, local and global, print and digital Benchmark the approaches to managing third-party content, comparing processes and procedures for compliance and to education and training 3) Strategies for Demonstrating Return on Investment (ROI), cost justification and Governance deciding on what to invest in (content and technologies) Compare and contrast strategies for demonstrating return on investment and how decisions are made when resources for content and technologies don t match demand 4) Social Networking how are the technologies being implemented and what benefits are being achieved? Participate in gaining a shared understanding as to the differing ways in which Enterprise 2.0 technologies are being implemented by information and CI professionals inside the firewall, the technical and policy challenges that are being faced and overcome, and the improvements to information and knowledge flows across the organisation. 5) Embedding Information into Workflows what is involved and are we getting there? Workflow has been much talked about and marketed in recent years, so here is an opportunity to discuss what has been implemented in organisations, the success stories and the barriers still to be overcome. 6) The Surge of Science in Asia how are we managing the information? It is not just the Asian economies that are booming, so too is the science and innovation. Is it enough to rely on the traditional Western sources? What are the challenges in gathering and assessing intelligence from this region and how are they being addressed? Discuss with colleagues the approaches being implemented by organisations to tackle this surge. 7) The Value-Added Search how to define, to train for, and how to assess Value added is the much used (overused?) term. This is an opportunity to discuss and debate with peers what value add really is in practice, how information and CI professionals can enhance their skills in this area and what methods are being used to measure value. 8) It is 2016 and you have an open job position to fill what would the person specification for this position contain? Going through this exercise will provide some indication of how the role of bioscience information and competitor intelligence needs to evolve and what knowledge and skills will be required in this new environment 9) The Emerging Flood making effective use of information from Electronic Health Records Access to electronic health records seems likely to become more widespread. Share ideas as to how best to mine these resources for

6 knowledge and intelligence and to integrate the content into current services and deliver in easily consumable formats 10) The Information Analyst s Toolbox: which tool for which job? Share with peers the range and diversity of tools currently used by the bioscience information and CI professionals in their work processes and identify gaps or areas for enhancements 15:20-15:50 Converse & Refresh Take time to refuel and relax. Get the energy boost you'll need to make the most of the many opportunities that surround you! All refreshment breaks are located in the Exhibition Hall. 15:50-16:10 Managing Data and Providing Competitive Insights from Clinical Trials Databases Using BizInt Smart Charts In the Pharmaceutical Industry, clinical trial databases are used as a competitive tool to: determine key competitor drug trial endpoints determine when trials may be ending to predict potential product launches monitor additional indications being sought determine in which countries trials are being run and for which indications evaluate dosing and delivery options We conducted a case study using three clinical trials databases: Adis Clinical Trials Insight, Citeline TrialTrove and the U.S. National Institutes of Health ClinicalTrials.gov. We searched for two drugs across each of the trials databases -- a marketed product that would yield a high volume of trials for a thorough comparison and a phase III candidate which has a smaller pool of trials. The search results were combined using BizInt Smart Charts and the Common Trials ID tool was used to compare trials across the three databases and to evaluate the strengths and capabilities of each database. Jennifer Friend-Huizer Manager, Global Business Intelligence Janssen Global Services, A Johnson & Johnson Company Jennifer Friend-Huizer is a Manager in Global Business Intelligence at Janssen Global Services, A Johnson & Johnson Company. She supports the area of secondary market research analytics as well as provides strategic business intelligence support for the CV Franchise, by working in close collaboration with the Global Commercial Team, Scientific Licensing & Business Development, Market Research and Forecasting to provide insights on various CV indications, targets and compounds in development. Jennifer began her career with the Johnson & Johnson Family of Companies in 1997 as a Scientific Information Specialist for Janssen Research Foundation. She was promoted to Manager, Research Information Services for Janssen Medical Affairs in In 2005, she joined J&J Pharmaceutical Research and Development as an Information Lead and was most recently a Business Intelligence Analyst supporting the CNS/Pain franchise. Jennifer has used BizInt Smart Charts for over 12 years to compile search results from pipeline and clinical trials databases. Jennifer earned an undergraduate degree in Human Ecology/Environmental Public Policy from Cook College, Rutgers University and an MLS degree from the School of Communication, Information and Library Sciences, also from Rutgers University. Diane Webb President BizInt Solutions, Inc. Diane Webb is President and co-founder of BizInt Solutions, Inc., where she directs the development, marketing and support of the BizInt Smart Charts software. Diane has almost 20 years of experience managing the development of software tools for information analysis. In 1993, she launched the TRW "defense conversion" project which created the initial Smart Charts concept and software, and along with John Willmore, founded BizInt Solutions in Prior to joining TRW, Inc., Diane managed several US Government projects in which the core technology used in BizInt Smart Charts was developed. Diane received her A.B. in 1983 in Physics and History of Science from Harvard University and her M.A. in 1985 in the History and Sociology of Science from the University of Pennsylvania. 16:10-16:30 Case Study: TPR as a Strategic Partner to Reinforce Information and Knowledge Management Departments This brief talk will examine the strategic search partnership between TPR and the information department of a top 5 pharmaceutical company. With TPR meeting the search needs of busy departments, we will show how this particular partnership is helping to enhance the value and

7 marketability of the company s information department by adding additional expertise and capacity through fully customized business and pharmaceutical search solutions. Melissa Schneider TPR International Melissa Schneider directs new business development and client services for TPR International, which specializes in the searching and analysis of worldwide patent and non-patent literature information in the life science, chemistry, and high-tech engineering sectors. Melissa holds a Bachelor s degree with honors in Organizational Training and Development and her professional experience extends 10 years in marketing, sales, and management within service-oriented organizations. Melissa works closely with clients to identify searching needs and help find creative solutions for business, and biomedical information. 16:30-17:00 Integration of Internal and External Information - A Case Study in Epidemiology The creation of any global resource combining data from both internal and external sources presents a number of challenges. This presentation will look at the specific example of creating a searchable database of validated epidemiology data, open to all Merck Serono employees, to serve as basis for forecast calculations for existing, and potential, indications of interest to the company. The project goals were to deliver a tool to capture the data, and provide data in tabular and graphical formats, with supporting literature and bibliography as well as a process to source data, both internally and externally and most crucially a data assessment and validation process to apply to all data, internal and external. The presentation will focus on three key challenges faced in this project: The development of a best practice process for obtaining epidemiological data and creating a validation methodology to ensure confidence in the final data deliverable; the creation of the tool to deliver the data and matching this to customer requirements; and developing and implementing a communication plan to ensure that everyone in the organization is aware of the resource and the best practice epidemiology process. Denise Carter Associate Director, Head of Knowledge Analytics Merck Serono S.A. 24 years experience in the Chemical and Pharmaceutical industries as an Information Professional. I worked at ICI Chemicals & Polymers, Runcorn, UK for 8 years as Librarian. I joined Merck Serono in Geneva, Switzerland in 1995, and was originally hired to set up a brand new corporate information unit. This grew from a one-person operation serving the only the corporate office to a five-person team serving a global company community and won a CEO Award in 2005 for customer service. For the past 4 years I have worked as part of the Global Business Intelligence department, heading the Knowledge Analytics team. We currently specifically provide competitor news, competitor landscapes and epidemiology data. 18:00-22:00 Conference Gala & Networking Event All attendees are invited to be a part of this very special evening. This dinner offers an opportunity to connect with peers on the first night of the conference while enjoying local food and entertainment. Tickets to the Gala Dinner are not included in the registration fees, but can be purchased for an additional 58 EUR. Coaches will be provided to transport delegates to and from the venue. 9:00-17:10 Exhibition Hall Opened The exhibition hall is an integral part of the education that takes place at the Conference. The exhibits give attendees the opportunity to hear about the latest products and services, technologies and methodologies in programs and meetings and then get hands-on opportunities to see these innovations in action. 9:00-9:40 From Search to Semantics - What You Need to Know for Successful Information Design This presentation will describe approaches to bridging the gap between search and white space analysis. It will provide information scientists with to a guide to semantic technologies and on delivering semantic technologies today, illustrated with use case examples. You will also meet Jessica, a vision of working in a semantic enabled organisation.

8 Ben Gardner Customer Engagement Manager, Research Business Technologies Pfizer Ben currently holds the role of Community Engagement Manager providing data, information and knowledge management consultancy to customer groups across Research and Development within Pfizer. He is leading the implementation of an Enterprise 2.0 tool set with the aim providing a knowledge management framework that enhances collaboration and communication within the Research and Development communities. Most recently this has involved developing and implementing Project enotebooks through the innovative combination of Microsoft OneNote and SharePoint. This work has been recognised as industry leading through the reception of the Royal Society of Chemistry Team Work in Innovation, Microsoft Life Science Innovation and KMUK 2010 Best KM initiative or implementation in a corporate enterprise awards. 9:40-9:55 Bibliographic Management Practices & Scientific Literature Usage This session will focus on key research findings from a Reprints Desk-funded research study on bibliographic management practices and scientific literature usage by professionals in Life Sciences research, information management, product marketing, regulatory and medical affairs. Topics include: researcher processes and preferences, journal article consumption drivers and data, information management professionals role in managing and supporting literature acquisition processes, current awareness service considerations, and marketing and compliance considerations. The discussion will conclude with a brief analysis of key takeaways for supporting literature acquisition processes and evaluating bibliographic/reference management systems. Armand Brevig Global Sales Director Reprints Desk, Inc. Mr. Brevig is a content acquisition thought leader with global business acumen, and brings a unique combination of procurement and information/content skills to Reprints Desk. He believes in inspiring customers through consultative engagement and delivery of solutions that add real value. Since 1994 Mr. Brevig has held senior positions in blue chip organisations in the pharmaceutical, financial and development aid sectors, including AstraZeneca, Thomson Financial (now Thomson Reuters) and United Nations Industrial Development Organization (UNIDO). At AstraZeneca, Mr. Brevig pioneered the creation of a global Strategic Information Sourcing function by building cross-company high performing teams. He has also led a global multimillion-dollar cross-cultural reprint (scientific journal articles) project, and influenced business process outsourcing (BPO) strategies by championing novel approaches to ensure cost transparency, innovation, continuous improvement and portability. Mr. Brevig earned an MBA from Richard Ivey School of Business (Canada) and an M.Eng. from Engineering College of Copenhagen. He is fluent in English, Danish, German and French. 9:55-10:25 Managing Disruptive Change - Challenges for Knowledge Management in Times of Acquisitions & Divestitures Mergers and downsizing are common events these days. But what happens when it affects you - the announcement is made, it s not good news and everyone is in complete shock. Slowly the work then starts to implement the change. Teams get formed and the role of information becomes critical. There are many challenges from how to capture the tacit knowledge from employees before they leave, ensuring project information is widely accessible through to protecting internal information from potential sabotage. Alongside managing the work that is needed to support change on this type of scale we also have to consider the impact on our own roles and future career development. How transferable are our skills and what jobs are out there? Alison Ashmore Principal Information Scientist AstraZeneca Over the last 20 years Alison Ashmore has held a wide variety of information management roles within the pharmaceutical industry and has expertise in delivering business focused information services, customer relationship management, project and change management. Alison s current role at AstraZeneca (AZ) has focused on managing a team delivering information science and informatics support to specific business areas and coordinating the ISIT activities as part of the Site Closure Team. Alison holds an MSc in Information Science from Sheffield University; BSc in Biochemistry from the University of Leeds and has recently completed PRINCE2 training. Alison is a member of IMPI (UK Information Managers in the Pharmaceutical Industry) and is an external advisor to the Library and Information Management Department at Loughborough University. To be Announced - Elsevier 10:25-10:35

9 To be Announced - ADIS 10:35-10:41 10:41-11:15 Converse & Refresh Take time to refuel and relax. Get the energy boost you'll need to make the most of the many opportunities that surround you! All refreshment breaks are located in the Exhibition Hall. 11:15-11:45 Usability of Biomedical Database Interfaces and Tools Comparison of Functionality Our objective is to evaluate different search interfaces for the main biomedical databases: Medline, EMBASE, BIOSIS, Pascal, Derwent Drug File. We will review 5 such tools: Pubmed, Dialog Proquest, Scopus, OVID, Datastarweb, hightlight their respective functions and compare them. We will describe our methology and our results. Anne Trincot Scientific Information Project Manager IRIS - Institut de Recherches Internationales Servier Anne TRINCOT is a professional information specialist with 16 years experience, of which 5 years at Servier. She is currently in charge of Scientific and Regulatory Documentation (including Scientific Intelligence) for the Scientific Documentation Department. 11:45-11:51 Global Copyright Compliance The presentation will be focused on current challenges facing multinational pharmaceutical companies in terms of copyright compliance. Feedback will be given on the outcomes of informal interviews that were held with a number of information specialists working in a global environment. Topics include how to share print and digital content rapidly and legally across project teams, working groups and affiliates in various countries to increase workflow and productivity. Types of uses range from central collection and distribution of scientific content to validate product information to supporting medical information requests from healthcare professionals and patients. Kate Alzapiedi Business Development Director RightsDirect Kate Alzapiedi is Business Development Director at RightsDirect, the European subsidiary of Copyright Clearance Center. Kate has an extensive background in STM publishing, having worked in management roles for more than 15 years at Elsevier Publishing and at Excerpta Medica Medical Communications. As Commercial Director at Elsevier, she was responsible for the management of the global reprints business for the Science & Technology division. Kate holds a masters degree in Communications from Emerson College in Boston and she is a Board Member of the Lisa Waller Hayes Foundation for pancreatic cancer. 11:51-11:57 Five Steps to Simplifying Scientific Literature Workflows Forward-thinking information professionals understand the importance finding innovative ways to incorporate new tools and technologies that will enhance the user-driven scientific information experience and help them add value to their organizations. This presentation focuses on five critical steps life science information professionals can take to simplify scientific literature workflows, including how to: Put full-text PDFs of scientific literature directly in the hands of users faster; Automate self-service document ordering to capture all articles purchased through document delivery services; Create and maintain full-text literature archives for both knowledge management and regulatory purposes; Provide multiple and highly configurable delivery formats for search or alert results; and Build greater scientific current awareness with fully-automated advanced alerts that boost productivity and enhance knowledge.

10 Andrew Carver General Manager, EMEA QUOSA Andrew Carver is General Manager, Europe, for QUOSA Inc. He is a graduate of Cambridge University, England, and has worked for many years in high tech business development and consultancy. Andrew works directly with QUOSA's academic, government and commercial customers to help them optimize their research information infrastructure. 11:57-12:03 Benefits of using Text Mining in Combination with Semantic Technologies This presentation will address the use of text mining and machine learning techniques in combination with semantic technologies and how both techniques can strengthen each other. Anton Heijs CEO Treparel Information Solutions Dr. Anton Heijs is founder and ceo of Treparel Information Solutions. He has a PhD in computational physics from the Delft Technical University. He is responsible for the r&d roadmap and the solutions for clients. Networking Lunch Use your lunch break to recharge and network with colleagues. 12:03-13:40 13:40-14:40 CONCURRENT TUTORIALS Effectively Marketing the Library The Steps from Customer Engagement to Measuring Impact based on Lessons Learned with GSK Initiatives GlaxoSmithKline (GSK) has a significant investment in a diverse portfolio of published information resources accessible to GSK staff through The Library portal. It is therefore critical that GSK staff are aware of the wealth of information resources available to them at their desktop. This presentation will outline GSK s approach for marketing The Library from initial customer engagement activities, tools and techniques for promoting The Library, lessons learnt and measuring the impact of The Library s marketing activities. Helen Malone Content Portfolio Manager GlaxoSmithKline Helen Malone has held a wide variety of information management roles within the publishing and pharmaceutical industry and has expertise in leading strategic reviews of the published information portfolio, business case development, project and change management and driving post-implementation reviews and benefits realisation. Helen s current role at GlaxoSmithKline (GSK) encompasses portfolio planning, financial management and marketing of the published information portfolio to R&D and beyond. Helen holds an MSc in Information Science from City University, London; BSc in Physics from the University of Bristol and has recently completed a professional marketing qualification (Diploma in Digital Marketing) accredited by the Chartered Institute of Marketing in the UK. Helen is a member of IMPI (UK Information Managers in the Pharmaceutical Industry), Pharma Documentation Ring (PDR) and is on the Pharma-Bio-Med Board of Counselers. Increasing the Impact of the Information and CI Professional - Ways to Build Successful Partnerships Alliances and partnerships have become an integral part of contemporary strategic thinking and is one if the ways in which information

11 services can expand beyond their existing resources or provide a more effective, focused and targeted service. Partnering with others in the organisation should be considered as a matter of course, be they other information or service providers or the specialist groups for whom we provide the information service. This tutorial will explore the partnering process and identify the many possible partners who could work effectively with the information service. Through active participation, the tutorial will examine some of the partnering relationships in more detail and will also identify the skills and competencies needed to develop effective partnering. Shaida Dorabjee Consultant SD Information Services Shaida Dorabjee, BSc, MCLIP, has been involved in information work in the pharmaceutical industry for over 25 years, and spent many years as an information manager, responsible for a variety of library and information functions covering research and development, business and marketing information. She also spent seven years with CMR International undertaking strategic research and benchmarking of management issues in the pharmaceutical industry as a whole and undertook research on organisational cultures of different companies. Infovation - Information and CI Professionals as Key Players in Industrial Innovation As the different parts of the heathcare industry continue to change, its innovation infrastructure must evolve to meet new challenges. How can information professionals ensure that they provide a valued service in a highly outsourced and inter-dependent innovation ecosystem? Might the continuing change in information technologies provide new opportunities to lead innovation, or will the democratisation of information maginalize the role of the information professional? Chris Shilling Innovation Agent Newhow Knowhow (Formerly with Novartis and Pfizer) Chris Shilling has 14 years experience as an innovation project manager and leader in the pharmaceutical industry. Working as an independent consultant, Chris helps small and large organisations understand the innovation challenges they face and helps them to plan and implement innovation projects. Chris is the programme committee chair for the European Industrial Research Management Association, teaches the Knowledge Management module of Cranfield University s Quality Management in Scientific R&D course, and is a regular speaker at industry conferences. He qualified as a lawyer from Brunel University, and lives in Kent, UK. 14:50-15:50 CONCURRENT TUTORIALS Effectively Marketing the Library The Steps from Customer Engagement to Measuring Impact based on Lessons Learned with GSK Initiatives GlaxoSmithKline (GSK) has a significant investment in a diverse portfolio of published information resources accessible to GSK staff through The Library portal. It is therefore critical that GSK staff are aware of the wealth of information resources available to them at their desktop. This presentation will outline GSK s approach for marketing The Library from initial customer engagement activities, tools and techniques for promoting The Library, lessons learnt and measuring the impact of The Library s marketing activities. Helen Malone Content Portfolio Manager GlaxoSmithKline Helen Malone has held a wide variety of information management roles within the publishing and pharmaceutical industry and has expertise in leading strategic reviews of the published information portfolio, business case development, project and change management and driving post-implementation reviews and benefits realisation. Helen s current role at GlaxoSmithKline (GSK) encompasses portfolio planning, financial management and marketing of the published information portfolio to R&D and beyond. Helen holds an MSc in Information Science from City University, London; BSc in Physics from the University of Bristol and has recently completed a professional marketing qualification (Diploma in Digital Marketing) accredited by the Chartered Institute of Marketing in the UK. Helen is a member of IMPI (UK Information Managers in the Pharmaceutical Industry), Pharma Documentation Ring (PDR) and is on the Pharma-Bio-Med Board of Counselers. Increasing the Impact of the Information and CI Professional - Ways to Build Successful Partnerships Alliances and partnerships have become an integral part of contemporary strategic thinking and is one if the ways in which information services can expand beyond their existing resources or provide a more effective, focused and targeted service. Partnering with others in the organisation should be considered as a matter of course, be they other information or service providers or the specialist groups for whom we

12 provide the information service. This tutorial will explore the partnering process and identify the many possible partners who could work effectively with the information service. Through active participation, the tutorial will examine some of the partnering relationships in more detail and will also identify the skills and competencies needed to develop effective partnering. Shaida Dorabjee Consultant SD Information Services Shaida Dorabjee, BSc, MCLIP, has been involved in information work in the pharmaceutical industry for over 25 years, and spent many years as an information manager, responsible for a variety of library and information functions covering research and development, business and marketing information. She also spent seven years with CMR International undertaking strategic research and benchmarking of management issues in the pharmaceutical industry as a whole and undertook research on organisational cultures of different companies. Infovation - Information and CI Professionals as Key Players in Industrial Innovation As the different parts of the heathcare industry continue to change, its innovation infrastructure must evolve to meet new challenges. How can information professionals ensure that they provide a valued service in a highly outsourced and inter-dependent innovation ecosystem? Might the continuing change in information technologies provide new opportunities to lead innovation, or will the democratisation of information maginalize the role of the information professional? Chris Shilling Innovation Agent Newhow Knowhow (Formerly with Novartis and Pfizer) Chris Shilling has 14 years experience as an innovation project manager and leader in the pharmaceutical industry. Working as an independent consultant, Chris helps small and large organisations understand the innovation challenges they face and helps them to plan and implement innovation projects. Chris is the programme committee chair for the European Industrial Research Management Association, teaches the Knowledge Management module of Cranfield University s Quality Management in Scientific R&D course, and is a regular speaker at industry conferences. He qualified as a lawyer from Brunel University, and lives in Kent, UK. 15:50-16:30 Converse & Refresh Take time to refuel and relax. Get the energy boost you'll need to make the most of the many opportunities that surround you! All refreshment breaks are located in the Exhibition Hall. 16:30-17:10 Panel Discussion: Evolution of Information Centres and Impacts on Roles Pharma-Bio-Med & BioSciences Professional Development Forum 8:30-17:00 Exhibition Hall Opened The exhibition hall is an integral part of the education that takes place at the Conference. The exhibits give attendees the opportunity to hear about the latest products and services, technologies and methodologies in programs and meetings and then get hands-on opportunities to see these innovations in action. 9:00-9:30 The Transition of a Database into a Swiss Army Knife - A Multi-Purpose In-House Tool for Supporting Corporate Products These days end-users face countless possibilities of biomedical literature searching. PubMed, Google Scholar, commercially available onesearch-all-platforms it is a big market out there. Anyhow end-users very often struggle with restricting their searches to contain the most remarkable key publications. Which are the most relevant articles? How can results be filtered and important publications be determined? The Nycomed Knowledge & Information Centre (KIC) took up the challenge to guide their colleagues in the company through the jungle of Nycomed's internal collection of corporate product related publications. In the past the medical documentation database (MedDoc) was established to combine several in-house literature databases of two merged companies.

13 These databases were aggregated to only one medical documentation system. Over time new functionalities were developed and new services added. Implementing a specific classification system and using a product specific subset of internal keywords made the most specific and product relevant key publications searchable and accessible. Like a Swiss Army Knife, the MedDoc is now being used as system for a number of different product related literature information topics: Literature management and sharing, literature archiving, alerting service, literature full-text access and literature communication. Dirk Schmitt-Wagner Information Specialist Nycomed Dirk works as an Information Specialist in the Knowledge & Information Centre at Nycomed. He is part of the main and competent interface for information flow and coordinated dissemination of information, combining internal knowledge and external data to high-value information. As an editor of five different newsletters, he is responsible for a continuous monitoring and retrieval of company-specific news and information. Dirk established and administrates a central documentation database, supporting all corporate products. He is able to perform comprehensive searches (patent, literature, competitor surveillance etc.) and with regular trainings and numerous presentations, he is highly active in the direct marketing of the information group at NYCOMED. 9:30-10:00 PharmaConnect: Development of an Integrated Internal/External Knowledge Platform To Support Systematic, Evidence-based Decision Making The Knowledge Engineering initiative within AstraZeneca has delivered, a year ago, the first version of a platform that integrates internal and external evidence for connections between key concepts such as targets, pathways, compounds, diseases and clinical outcome. This talk will describe the impact of this new platform and lessons learned from the AZ experience of working through issues such as taxonomy integration, data modeling and user interface development. There will also be an opportunity to hear how the platform is being used and plans for its future development. Sorana Popa Information Analyst AstraZeneca Sorana Popa grew-up in Bucharest, Romania and moved to Sweden at the age of 15. Sorana moved back to Romania and graduated the Medical and Pharmaceutical University, in Bucharest, in She worked as a physician in Gothenburg, Sweden, until 1997 when she joined former Astra, currently AstraZeneca. For the last 2 years at AstraZeneca, Sorana has been leading the vocabulary integration in the Knowledge Engineering Program lead by Ian Dix. Sorana enjoys spending time with her husband and 9 year old son, who plays football and ice hockey. Sorana has a particular interest 10:00-11:30 CONCURRENT POSTER SESSIONS Coping With The Rapid Progress in Information Technology: How Can Today s Information Scientists Keep Up? Abstract: Will be available soon Deborah Martin Information Scientist AstraZeneca Bio: Will be available soon Drug Information Awareness A Successful Approach to End User Training A colleague and I have set up awareness training sessions for customer groups that are interested in Drug Information sources. We went through the sources we provide in-house and compared them to some free sources and e-books and then pulled out the 5 top in-house sources. For these sources we have created a comparison chart, set up a Drug Information webpage and then we provided a number of awareness sessions for global users that we received really good feedback on.

14 Anna Hellsten-Kronander Search Specialist AstraZeneca Anna Hellsten Kronander is an Information Specialist with a Master in Library and Information Science from the Swedish School of Library and Information Science (SSLIS) at the University of Borås, Sweden. She joined AstraZeneca in 2000 and is currently working as a Search Specialist in a small global team within R&D Information. In this team she provides pharmacovigilance literature support for mainly Cardiovascular/Gastrointestinal, but also Neuroscience, Oncology and Infection. She also supports customers in R&D with search guidance and training and is one of 2 global RefWorks expert users at AstraZeneca. Get the Most out of your Licensed Tools - The Training Concept in Roche Diagnostics Penzberg In a demanding environment as in the pharmaceutical and diagnostics industry the information literacy of each researcher is very important. Therefore the department for scientific and business information services in Penzberg offers a wide variety of training opportunities to get the staff to the optimum which tool to use to answer their questions. We also try to improve the ability of the scientific staff to decide whether to do a search by their own or to contact an information professional. This poster will show a collection of measures of how we try to reach the people and how this could impact the quality of their work. Karen Jendro Scientific Information Services Roche Diagnostics Working for Roche since 1986, Karen Jendro started as a laboratory technician in the department of research and development for diagnostic reagents. After 10 years Karen changed into the world of information professionals, taking with her the insight into the researcher s way to work and think. During the last 15 years Karen provided her scientific staff, the patent department and marketing with appropriate patent, literature and business information and analyses. Additional responsibilities lie in the administration of several internal databases (e.g. for managing the workflow of incoming search requests, dissemination of alerts etc.) New Career Dimensions - Adding New Capabilities and Gaining New Work Experiences Gaining additional capabilities through either formal qualifications or experiencing new roles is one way of broadening your skills and developing your career. This poster will highlight how a professional qualification in marketing has helped to enhance an information role. It will also share how new work experiences such as facilitating senior leadership meetings and leading a communications team at GSK has helped to broaden knowledge and expertise. Helen Malone Content Portfolio Manager GlaxoSmithKline Helen Malone has held a wide variety of information management roles within the publishing and pharmaceutical industry and has expertise in leading strategic reviews of the published information portfolio, business case development, project and change management and driving post-implementation reviews and benefits realisation. Helen s current role at GlaxoSmithKline (GSK) encompasses portfolio planning, financial management and marketing of the published information portfolio to R&D and beyond. Helen holds an MSc in Information Science from City University, London; BSc in Physics from the University of Bristol and has recently completed a professional marketing qualification (Diploma in Digital Marketing) accredited by the Chartered Institute of Marketing in the UK. Helen is a member of IMPI (UK Information Managers in the Pharmaceutical Industry), Pharma Documentation Ring (PDR) and is on the Pharma-Bio-Med Board of Counselers. The Evolution and Improvement of the Cosmetic and Fragrances Products Management System At the beginning, the information was stored in Access database format used by a single department. This editing could only be done by a unique user. Furthermore every update would cause a lot of troubles. Nowadays, we have been able to develop a common web-access platform that allows to centralize all the internal and external product information: physicochemical analytical data, news, patents, images, etc. Thanks to this, all the R&D department results and documentation are integrated. Moreover, this tool has additional features such the creation of reports, basic and advanced searches, etc. Thus, it provides with an important added value to the R&D management teams. Carol Pérez Pelegrí Information Intelligence Antonio Puig, SA Carol Pérez is graduate degree in Library and Information Science, and bachelor degree in Information Science at the Barcelona University, (Catalonia - Spain). She began her professional career working as a school and university librarian for 3 years. Also, she worked in a Legal centre of documentation. In 2004, she started working in Antonio Puig, SA. At present, she is the responsible of the Information Intelligence area in the Information & Regulatory Affairs Department at the same Company. Carol Pérez is a member of COBDC, the Catalan Association of librarians.

15 11:30-12:00 Global Coordination of Medical Information Services Collaboration with Bioscience Information Professionals Medical Information (MI) services provide an important interface between a pharmaceutical company and it s customers. The key responsibility of a MI service is to respond to questions from healthcare professionals and patients about the company s medicines. MI services are increasingly managed at a global level to ensure consistency and quality. Close collaboration between MI and Literature Resources is an important aspect of the global coordination of the MI service. This collaboration has helped to facilitate access to key electronic resources, training and risk management. Janet Davies Director, International Medical Information and Medical Affairs Project Management GILEAD Janet joined Gilead Sciences in 2008 working as part of the International Medical Affairs organisation. She is responsible for the Medical Information function across the International region, which responds to requests from healthcare professionals and patients about Gilead s medicine. She also has responsibility for projects, processes and systems within Medical Affairs. Janet trained and qualified as a pharmacist and worked in clinical pharmacy for the UK National Health Service. She joined the pharmaceutical industry in 1986, and has worked in a variety of Medical Information, Pharmacovigilance and Medical Services roles at Glaxo, SmithKline Beecham and Bristol-Myers Squibb, prior to joining Gilead. Janet is an active member of the Pharmaceutical Information and Pharmacovigilance Association (PIPA) and Drug Information Association (DIA). Janet was a past President of PIPA (previously known as AIOPI) and also held a number of roles on the committee. She is Co-Chair of the DIA Medical Communications SIAC and chairs an annual Medical Information and Communications conference in Europe. 12:00-12:21 3 Knowledge Exchange Reports 12:21-13:40 Networking Lunch Use your lunch break to recharge and network with colleagues. 13:40-14:30 7 Knowledge Exchange Reports 14:30-15:10 Converse & Refresh Take time to refuel and relax. Get the energy boost you'll need to make the most of the many opportunities that surround you! All refreshment breaks are located in the Exhibition Hall. 15:10-15:40 The Challenge of Unstructured Bioscience Text - Text-Mining for Knowledge Discovery and Product Repositioning Most of the information on interesting drug and their targets is present in unstructured biomedical text. However, with the exponential growth in papers that appear in Pubmed and other literature databases, efficient text mining techniques need to be developed and applied to retrieve and filter out relevant information. Indeed multiple text mining tools, based on natural language processing or co-occurrence algorithms, have been developed to deal with this problem. Innovative application of these tools can aid biomedical information specialists in decision making, portfolio evaluation and identification of important new trends in research and development. In this presentation several case examples will be demonstrated in which publicly available text mining tools are used to address a variety of questions. These include retrieval of pharmaceutical targets from biomedical literature, biomarker discovery and drug toxicity evaluation. Furthermore, it will be demonstrated how text-mining based knowledge discovery can be used for drug repositioning. Wynand Alkema Group leader Fermentation & Health NIZO Food Research After obtaining his PhD in biochemistry, Wynand Alkema did a post-doc in bioinformatics on drug resistance in Staphylococcus aureus at the Karolinska Institute. In 2005 he joined Organon/MSD in the Netherlands where he had several scientific positions in the R&D organization. In 2009 he became head of bioinformatics for the European branch of R&D of MSD. In 2011 he moved to NIZO Food Research where he is responsible for applying data mining and knowledge management techniques for the development of functional and healthy food. Wynand Alkema has a strong interest in text and data mining for knowledge discovery and published a number

16 of papers on this subject. 15:40-16:10 The Library in Your Pocket- Using Mobile Technology to Deliver Innovative Information Services that Add Value A user driven strategy is critical to ensure that the Information Professional remains central to the organization and continues to evolve and deliver services that are targeted and cost efficient and that add real value to the organization optimizing the use of resources and technology. With an explosion in the use of portable mobile devices and an ever growing culture for here and now access to content, there is a growing need for the specialist library to redefine itself so that that it can meet these growing demands and bridge the gap between the user and the Information Professional. The UCB Scientific Library and Knowledge team have embraced change and with a little flexibility and creativity team have developed a strategy that identifies them as a team of experts placed firmly at the centre of the business, delivering value adding services that meet the growing culture across the business for here and now access to information and in doing so is driving new and exciting scientific research across the business. Andrew Clark Head of Information Discovery UCB Andrew Clark has more than 15 years experience in the information industry and is currently Head of Information Discovery at UCB a global Biopharmaceutical company headquartered in Brussels Belgium. Passionate about information Andrew is an active participant of both the Pharmaceutical and Healthcare Division of the SLA, as well as being a member of SLA Europe and the Pharma Documentation Ring.