SAP Cloud for Sales Integration to SAP ERP 6.0 End-to-end master data synchronization and process integration

Transcription

1 SAP Cloud for Integration to SAP ERP 6.0 End-to-end master data synchronization and process integration SAP Cloud for Accounts & Prospects Products Quotation Recent Orders SAP ERP Customer Material Pricing Quote Request Order Request Quote / Order Order Request Orders Bidirectional synchronization of Customers and Contacts master data Unidirectional synchronization of Product/Material master data from ERP Trigger real time creation of ERP Quotation Inquiry and Order Inquiry from Cloud for Customer Real-time update of pricing in based on ERP pricing conditions Trigger real time creation of ERP Order Inquiry from Cloud for Customer Quote PDF view of created Quote and Order in ERP Periodic update to review relevant Documents for an Account

2 Cloud for SAP ERP and SAP BI Integration Multiple Integration Touchpoints SAP NetWeaver PI / SAP Cloud for Customer HANA Cloud Integration SAP ERP INITIAL DATA LOAD 2 REAL-TIME MASTER DATA SYNCHRONIZATION REAL-TIME OPPORTUNITY-TO-ORDER PROCESS INTEGRATION Real-time Pricing Check Real-time Quotation Processing 3 Real-time Order Processing Review of relevant Documents 4 RECENT ORDERS INTEGRATION (Account 360) 5 DATA INTEGRATION SAP BW to SALES OD SAP BI 6 REPORT INTEGRATION/ HTML MASH-UP 7 DATA INTEGRATION SALES OD to SAP BW

3 1 Initial Master Data Load Cloud for Customer Initial Load SAP ERP 6.0 with Add-On Products Contacts Accounts Integration Products Contacts Accounts Products load of Material master. Pre-requisite for synchronization of updates from ERP to Cloud for Customer. Load via integration. Accounts load of Customer master. Pre-requisite for synchronization of updates from ERP to Cloud for Customer. Load via integration. Contacts load of Contacts for a Customer master. Load via integration. * Manual maintenance without extractor content for SAP ERP

4 2 Near Real-Time Master Data Synchronization Cloud for and Cloud for Service ERP Integration Cloud for Customer BP / BP Address Contact Account SAP NetWeaver PI / SAP HANA Cloud Integration SAP ERP [6.0 and above] DEBMAS/ADRMAS/ADR3MAS Customer Contact BP / BP Address DEBMAS/ADRMAS/ADR3MAS BP / BP Address Contact Account Customer Contact BP / BP Address MATMAS Product Product Material Master Product Customer in ERP new and updated Customer Master is synchronized to Cloud for Customer. Accounts in COD Synchronization of Accounts from Cloud for Customer to ERP. Prospects Synchronization of Prospects between ERP and Cloud for Customer Contacts in ERP new and updated Contacts Master is synchronized to Cloud for Customer* Contacts in COD Synchronization of Contacts from Cloud for Customer to ERP. * Products in ERP new and updated Material Master is synchronized to Cloud for Customer. * Contacts assigned to accounts/customers only

5 3 -to-order Process Integration Documents View in Accounts and Opportunities

6 3 -to-order Process Integration ECC Quotation View ERP PDF from Cloud C4C

7 3 -to-order Process Integration Cloud for Customer Pricing SAP NetWeaver PI / SAP HANA Cloud Integration SAP ERP [6.0 and above] Pricing Simulation Document ERP IC Add-On Customer Quote / Order Request Quotation Order Customer Inquiry Document ID Quote & Order Header Info Quotation Order Document Related Documents Read Document Document EHP 2 for Orders Account Related Documents Read Document Document EHP 3 for Quotes View Pdf Quotation Order Document EHP 5 required Pricing Simulation - use information and simulate pricing in ERP to Inquiry initiate Inquiry creation in ERP directly from an in Cloud for Customer Orders in ERP Follow-up Orders created in ERP for the are visible to Cloud for Customer. EHP2 is required for Orders. EHP3 is required for Quotes. View order via PDF - In order to view the PDF, EHP5 is required for the interfaces

8 4 Recent Orders Integration and Cloud for Service ERP Integration Ability to display recent transactions from SAP ERP system with header level information Header level data is persisted in Cloud for and Service from SAP ERP Customers are expected to extend the Recent order object and the corresponding integration Other transactional object like invoice, order in back order, service issues etc can be added via SAP Cloud Developer Studio (PDI) as separate tabs within an account. Requires new Interfaces.

9 4 Recent Orders Integration and Cloud for Service ERP Integration Cloud for Customer [12.06 and above] SAP ERP [6.0 and above] Account Recent Orders Custom logic/query Document SAP OSS Note SAP Notes # used to extract recent Document information from ERP and pushing into and Cloud for Service. Provides sample ABAP code (Program / Z-report) for SAP ERP to Query Account ID Mapping from SAP and Cloud for Service (Internal External ID Mapping) Query recent open orders from SAP ERP Call SAP and Cloud for Service A2X service to create/update last 10 sales orders per accounts Customers expected to enhance/extend code to include additional attributes. Additional objects like Invoices built using Cloud for Customer studio will requires new interfaces to push data through A2X services

10 5 Data Transfer SAP BW to Cloud for and Cloud for Service Cloud for and Cloud for Service Detailed View UI / dashboard Lean BI Report / Embedded Components SAP NetWeaver PI / SAP HANA Cloud Integration SAP BI OnPremise BW Infoprovider: Infocube, DSO, Multiprovider, Infoset, Hybrid Provider Transfer to db table Custom BO / Extension Fields in Standard BO A2X Service Data Transfer to Cloud and Service Open Hub Destination (DB table Data in BI Infoproviders can be transferred into an Open Hub Destination. In Cloud for and Service, a custom BO (table) is created to store the data and its associated web service (A2X) is generated. From BI, call the web service via a Z* program or PI and push the data from the Open Hub Destination into the custom BO (table) in Cloud for and Service. Data in custom BO can be exposed in Cloud for and Service UI as embedded tables or as native reports.

11 6 Report Integration / HTML Mash-Up in and Cloud for Service and Cloud for Service HTML Mash-up Detailed View UI / dashboard Lean BI Report / Embedded Components Custom BO / Extension Fields in Standard BO consuming a BW 3.X web template in SAP BI OnPremise BEx 3.X tools (ABAP Web) Create Query and Web Template BW Infoprovider: Infocube, DSO, Multiprovider, Infoset, Hybrid Provider A BI query can be consumed in an HTML web template in BEx Web Application Designer 3.X The query shall have the Account ID as a variable to derive context specific data Mapping information of Account IDs / Product IDs to be maintained in either Cloud for and Service or BW to map the Cloud and Service Account ID with the Account ID in ERP / BI

12 6 Report Integration / HTML Mash-Up in and Cloud for Service HTML mash-up to show dashboard with BI / BW information consolidated for a specific account ERP Customer ID or CRM Customer ID on account header passed as parameter to the Mash-up

13 7 Data Transfer and Cloud for Service to SAP BW (Minimum BI Version: BW 7.3SP5) and Cloud for Service SAP BI OnPremise Master Data MDAV Transaction Data MDAV ODP Data Source for each MDAV Request from SAP BI to Cloud for and Service Data Transfer to SAP BI Replicated ODP Data Source (Consumer) Data Loading in BI Master and Transactional Data Store (DSO, Infocube) Transformation & DTP In this mode of integration, data is transferred from and Cloud for Service to SAP BI. The data sources in Cloud for and Service are exposed via Operational Data Provider (ODP) service that are consumed by SAP BI. Minimum BI version: BW 7.3 SP5 Only full upload supported (Selection criteria possible)