MASTER PLAN. Student Services. (School Social Work, Family counseling, Child Abuse & NEGLECT)

Transcription

1 MASTER PLAN Student Services (School Social Work, Family counseling, Child Abuse & NEGLECT) SLT MEMBER: Dan Gohl OWNER OF PLAN: Michaela Pope/Laurel Thompson CONTACT: Rosemary Russo DEPARTMENT(S): Student Services Course Group #: Broward County Public Schools Page 1

2 Introduction A mentally healthy child is able to learn better. In order for the children of Broward District Schools to reach their maximum academic potential, the Student Services Department provides support interventions to teachers and school administrators by offering ancillary services to those students in need. The Student Services Department is comprised of School Social Work, Family Counseling, Foster Care, Child Abuse and Neglect, Juvenile Court Interventions, Homeless Intervention, and Mentoring Tomorrow s Leaders. These services provide students with the external tools necessary for a successful school experience. Many children are bringing more than their homework and lunch to school with them. They are often burdened with the emotional crises of their environments. Abandonment, neglect, family dysfunction, substance abuse, economic crises, and other social malfunctions hamper a student s ability to focus on their academic responsibilities; additionally, behavioral issues, poor attendance, and classroom disruptions demonstrate the internal breakdowns that affect them and their classmates. The Student Services Department personnel interact with children with these problems on a daily basis. They are responsible for working on resolution of these dysfunctions. In order for these maladies to be effectively eradicated, the Student Services staff needs to be equipped with the skills necessary to address anything that comes their way. Job-embedded in-service training for Student Services employees varies from that of the classroom teacher. Not only must the Student Services employee have training and knowledge concerning classroom procedures and educational protocol, but this employee must also know the psychological, legal, and social skills that are required to effectively promote productivity in the classroom and better mental health. These staff members must be professionally prepared for cases that are brought to them. They must also be updated on changes in laws, statutes, and procedures that affect the outcome of a case. The outcomes for the Student Services Department focus on providing this vital set of services. Broward County Public Schools Page 2

3 1. FAMILY COUNSELORS 1.1 DESIRED OUTCOME: Family Counselors provide counseling and support to identified students and their families, resulting in improved academic and behavioral functioning as evidenced by data collected and recorded at termination of services. LEVEL 4 LEVEL 3 LEVEL 2 LEVEL 1 Family Counselor Family Counselor identifies needs of sets treatment students and family, objectives with sets treatment understanding of objectives to address the student and needs, teaches family needs; serves behavioral skills to as a conduit students and families, between home and and conducts teacher; conducts counseling sessions supportive with students and counseling sessions. family. Family Counselor Family Counselor does not address serves as liaison with ongoing needs. school personnel to At termination of address academic and services family behavioral needs. counselor measures Family Counselor attainment of seeks community treatment outcomes resources to address via data collected ongoing support. from school, family, At termination of and community. services family counselor measures attainment of treatment outcomes via data collected from school, family, and community. Family Counselor identifies needs of students and family, sets treatment objectives to address those needs, teaches behavioral skills to students and families aligned with the needs, conducts psychotherapeutic sessions with students and family. Family Counselor serves as liaison between family and school personnel to address and resolve academic and behavioral needs, linking academic dysfunction to family issues that hinder academic success. Family Counselor utilizes community resources to address ongoing support and to provide additional services. At termination of services family counselor measures attainment of treatment outcomes via data collected from school, family, and community. Family Counselor sets treatment objectives without full understanding of the needs of the student and family and conducts counseling sessions without psychotherapeutic content. Family Counselor does not interact with school personnel and does not address ongoing needs. Broward County Public Schools Page 3

4 Data Collection Plan Family Counselors End Goal of Plan: At least 80% of students served will demonstrate an improvement in socio-emotional functioning by the end of the intervention and an improvement in academics, behavior, and/or attendance by the end of the academic year. What type of data needs to be Participant Feedback What sources of data will help the investigation? Initial Survey Are the data available or do new data need to be Where are these data located? Who will be responsible for collecting these data? When will these data be MLP Instructors Activity completion Counselor skills and knowledge Case Files Case Notes Client records Family Counselors At close of each case, compiled quarterly Counselor practices Satisfaction Surveys C-GAS Client records Client records Instructors At close of each case, compiled quarterly iobservation iobservation Student intervention outcomes Behavior referrals Intervention outcomes Grades Attendance Behavior reports Available BASIS Virtual Counselor Pinnacle TERMS FCP FMP database Individual client records Counselors Broward County Public Schools Page 4

5 2. SOCIAL WORKERS 2.1 DESIRED OUTCOME: Social Workers provide a needs assessment on identified students and their families. Based on the outcomes of the needs assessment the social worker provides counseling, support, and/or referrals to community agencies resulting in improved academic and behavioral functioning. LEVEL 4 LEVEL 3 LEVEL 2 LEVEL 1 Social Worker Social Worker sets identifies needs of outcome objectives students and family, with understanding sets outcome of the student and objectives to address family needs; serves needs, teaches as a conduit behavioral skills to between home and students and families, teacher; conducts conducts intervention supportive sessions with students, intervention family, and school sessions. Social personnel. Worker does not Social Worker serves address long-term as liaison with school needs. personnel to address At termination of academic and services social behavioral needs. worker measures Social Worker seeks success of community resources interventions via to address ongoing data collected from support. school, family, and At termination of community. services social worker measures success of interventions via data collected from school, family, and community. Social Worker identifies needs of students and family, sets outcome objectives to address those needs, teaches academic and behavioral skills to students and families aligned with their needs, conducts intervention sessions with students and family. Social Worker serves as liaison between family and school personnel to address and resolve academic, behavioral, and societal issues, linking and resolving them to promote academic success. Social Worker utilizes community resources to address ongoing support and to provide additional services. At termination of services social worker measures success of interventions via data collected from school, family, and community. Social Worker sets objectives without full understanding of the student s/family s needs; conducts interventions without in-depth content. Social Worker does not interact with school personnel and does not address ongoing needs. Broward County Public Schools Page 5

6 Data Collection Plan Social Workers End Goal of Plan: At least 80% of students served will demonstrate an improvement in socio-emotional functioning, academics, behavior, and/or attendance by the end of the academic year. What type of data needs to be Participant Feedback What sources of data will help the investigation? Initial Survey Are the data available or do new data need to be Where are these data located? Who will be responsible for collecting these data? When will these data be MLP Instructors Activity completion Social worker skills and knowledge Case Notes BASIS Social Workers At close of each case, compiled annually Social worker practices iobservation iobservation District Coordinator Twice a year and ongoing as needed Student intervention outcomes Behavior referrals Intervention outcomes Grades Attendance Behavior reports Available BASIS Virtual Counselor Pinnacle TERMS Individual client records Social Workers Broward County Public Schools Page 6

7 3. CHILD ABUSE AND NEGLECT 3.1 DESIRED OUTCOME: Child Abuse Designees assigned to each school are able to serve as liaisons to school personnel in order to intervene when child abuse/neglect issues occur. They are able to instruct and guide school personnel on awareness of abuse issues and be able to report issues utilizing the appropriate state and District procedural steps. LEVEL 4 LEVEL 3 LEVEL 2 LEVEL 1 Participants are aware of the parameters of child abuse and neglect and are able to report abuse and neglect to the Florida hotline. They are aware of the District reporting procedures, and also follow through with the required steps. Participants are aware of the parameters of child abuse and neglect and are able to report abuse and neglect to the Florida hotline. They are aware of the District reporting procedures, and follow through with the required steps. Additionally each participant possesses the skills and knowledge to provide training and guidance to others. Participants are aware of the parameters of child abuse and neglect and are able to report abuse and neglect to the Florida hotline. They are aware of the District reporting procedures, but do not follow through with the required steps. Participants are aware of the parameters of child abuse and neglect but do not have the knowledge needed to complete the District and state reporting processes. Broward County Public Schools Page 7

8 Data Collection Plan Child Abuse and Neglect End Goal of Plan: At least 80% of participants will demonstrate knowledge of child abuse and neglect reporting according to district, state and federal guidelines. What type of data needs to be Participant Feedback What sources of data will help the investigation? Initial Survey Evaluation Form Are the data available or do new data need to be Where are these data located? MLP Program files Who will be responsible for collecting these data? Instructors When will these data be At completion of training Participant skills and knowledge Case Example Requirement Form Program files Instructors At completion of training Broward County Public Schools Page 8

9 4. STUDENT SERVICES CLERICAL DEPARTMENT 4.1 DESIRED OUTCOME: The Student Services Department clerical staff has skills and knowledge required for departmental, district, and county outcomes to be fulfilled. LEVEL 4 LEVEL 3 LEVEL 2 LEVEL 1 Participants are aware Participants are of the specific skills aware of the specific required to perform skills required to Student Services perform Student Departmental duties, Services including CSMS data Departmental entry, File Maker Pro duties, including database, data CSMS data entry, connections between File Maker Pro the District and database, data Broward County, connections telephone techniques between the District unique to callers with and Broward emotional disorders, County, telephone demographic data techniques unique, and the use to callers with of databases relative to emotional the judicial and foster disorders, care systems, and are demographic data able to utilize basic, and the District computer use of databases programs; they are relative to the also able to utilize judicial and foster external computer care systems, and programs with are able to utilize assistance. basic District Participants cannot computer programs; perform specific tasks participants cannot germane to the perform specific Student Services tasks germane to Department without the Student Services guidance and careful Department. supervision. Participants are aware of the specific skills required to perform Student Services Departmental duties, including CSMS data entry, File Maker Pro database, data connections between the District and Broward County, telephone techniques unique to callers with emotional disorders, demographic data, and the use of databases relative to the judicial and foster care systems, and are able to utilize advanced District and external computer programs without assistance. They are also able to compile reports with accuracy, meeting external and District requirements and outcomes. Participants perform specific tasks germane to the Student Services Department without guidance or supervision. Participants are aware of the specific skills required to perform Student Services Departmental duties, including CSMS data entry, File Maker Pro database, data connections between the District and Broward County, telephone techniques unique to callers with emotional disorders, demographic data, and the use of databases relative to the judicial and foster care systems, but do not possess the skills required. Broward County Public Schools Page 9

10 Data Collection Plan Clerical Department End Goal of Plan: At least 80% of participants will demonstrate knowledge of child abuse and neglect reporting according to district, state and federal guidelines. What type of data needs to be Participant Feedback What sources of data will help the investigation? Initial Survey Are the data available or do new data need to be Where are these data located? Who will be responsible for collecting these data? When will these data be MLP Instructor At completion of training Participant Skills Data Entry of records and Reports Client records Office Manager Instructor Broward County Public Schools Page 10

11 Master Plan Self-Assessment Tool (For use by implementers of the Plan) Please review the innovation configuration components, desired outcomes, and described behaviors. Identify for YOUR desired outcome, the level that most closely describes your current practice. Place an x in the box for the appropriate level. Once you have determined your current level of implementation, please respond to the question. 1.1 DESIRED OUTCOME: Family Counselors provide counseling and support to identified students and their families, resulting in improved academic and behavioral functioning as evidenced by data collected and recorded at termination of services. 2.1 DESIRED OUTCOME: Social Workers provide a needs assessment on identified students and their families. Based on the outcomes of the needs assessment the social worker provides counseling, support, and/or referrals to community agencies resulting in improved academic and behavioral functioning. 3.1 DESIRED OUTCOME: Child Abuse Designees assigned to each school are able to serve as liaisons to school personnel in order to intervene when child abuse/neglect issues occur. They are able to instruct and guide school personnel on awareness of abuse issues and be able to report issues utilizing the appropriate state and District procedural steps. 4.1 DESIRED OUTCOME: The Student Services Department clerical staff has skills and knowledge required for departmental, district, and county outcomes to be fulfilled. Level 4 Level 3 Level 2 Level 1 Level 4 Level 3 Level 2 Level 1 Level 4 Level 3 Level 2 Level 1 Level 4 Level 3 Level 2 Level 1 What do I need to move to the next level? Broward County Public Schools Page 11