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1 master of research Digital Health & Care Institute

2 in partnership with Throughout this book you will see images that by the DHI team during field research and workshops of various projects.

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5 About The Digital Health & Care Institute Set-up in October 2013 in collaboration with the University of Edinburgh, Glasgow School of Art and NHS24, the Digital Health and Care Institute (DHI) is a Scottish Innovation Centre, funded by the Scottish Funding Council. We bring together people and organisations in the health and social care, charity, technology, design and academic sectors to develop new ideas for digital technology and information services that will improve the delivery of health and care services for Scotland s communities. A core aspect of DHI is the concept of the Experience Lab, which is developed and led by the DHI team at The Glasgow School of Art (GSA). Experience Labs provide an environment where users, businesses and researchers can collaborate to respond to health and care challenges in an agile and iterative manner. Experience Labs use current and emerging design practices to build environments, which replicate real life practice. In doing this they provide a safe, creative and innovative space where rapid cycles of experience can trial new technology, services, processes and behaviours. Elizabeth Brooks, Design Director, Digital Health & Care Institute Master of research The Institute of Design Innovation at The Glasgow School of Art is offering a unique opportunity for Masters study, in addition to being a significant player in a dynamic and vibrant research and innovation environment. Successful candidates will embark on an interdisciplinary Post Graduate research degree. The one-year full-time studentship is funded, with fees covered by the Digital Health Institute, and focuses on Research and Knowledge Exchange practices as they are applied in creative contexts and additionally offers the potential for students to apply to convert to Doctoral study entering the PhD programme at year two (FT). The Master of Research combines a programme of supervised and directed research exploration and tailored research training alongside a substantial component of self-directed, individual research. Dr. Lynn-Sayers McHattie, Programme Director, InDI

6 How DHI works DHI bring together people and organisations to develop new ideas and technology that will improve the delivery of health and care services. DHI assess ideas, ensuring it provides academic, business and civic value and if successful, the idea will be directed to one of three stages: - Exploratory: Your idea will be measured against the most current, diverse and relevant research, innovation and knowledge sources. This provides a crucial horizon scanning capability, ensuring we are designing and innovating cutting-edge technology for the future Laboratory: Our Experience Laboratories provide an environment where service users (practitioners and patients), businesses and researchers can collaborate and rapidly prototype in response to health and care challenges. Experience Laboratories can replicate real life scenarios and use design input to trial new ideas, technology, services, roles and behaviours. - Factory: Industry, health and care, third sector and academic partners will help to develop your idea into a commercial solution for real life health and care challenges. The Factory stage offers access to expertise and test environments, business mentoring support and facilitation to source funding. Research Themes We have funded places available for Master of Research within the following DHI themes: On-the-Patient Records People have a right to access their patient records. But what could they, should they do with this information? How can access to personal information be used to positively and proactively? Currently, the flow and aggregation of information on a patient is hampered by perceived ownership of the data and current IT systems. What are the unintentional or cultural influences of this? Waiting rooms Waiting rooms, and waiting in general defines much of our experience of health and care, often generating dissatisfaction, frustration, and a lack of control. This research theme would explore how we could transform the experience of waiting through physical spaces, technology or behavioural and system change. Data Curation One of our current research projects has pioneered a series of Digital Health & Care Experience Labs. This research process is generating huge amount of valuable data recordings, videos, pictures, and interviews. How can we best curate this wealth of information to allow relevant analysis, mining for themes, whilst at the same time ensuring adequate protection and ethical consideration? Emergent properties/ unintended consequences Our aforementioned Digital Health & Care Experience Labs are designed to explore a question with partners. Often this also generates other surprising or emergent benefits, such as improved communications in teams and across organisations, or individual empowerment. How is design enabling these elements to emerge and how can they be best evidenced and captured?

7 Program Content The Master s Degree Course must align with one (or more) of the following 5 discipline areas set by the Digital Health & Care Institute: 1. Improvement in anticipatory care and preventative spend 2. Reduction in avoidable admissions and patient pathway times (admission through to safe discharge) 3. Establishing Hospital/Care at Home capability 4. Connected Health and Care (devices/ services/records) 5. Improved patient/user engagement in their health and care. Language of Pain Pain is a subjective experience, and treatment of pain depends on good pain communication between patient and health care provider, as well as communicating with others such as family and carers. Proper pain management depends on understanding the severity of the problem, and on having sufficient knowledge of how to treat pain. In addition understanding the psychological effects of pain and bringing forward possibilities for self-management and control are important for person centred care. This project will explore the language of pain from a medical, social and care, and personal context.

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