Hyper-sonic flight. Ness Case Study. Ness Technologies

Transcription

1 Hyper-sonic flight Ness Case Study Ness Technologies

2 Agenda Ness Technologies 2

3 Introduction to Ness Ness Technologies

4 Ness Software Engineering Services division Customer base in North America, Europe, Israel Customers who generate revenues from their proprietary software Multi year contracts (3-5 years) Outsourced collaborative software product R&D High level of customer intimacy model R&D budgets Fastest Growing Business, Unique Business Model Ness Technologies 4

5 A Product Mindset is our DNA Ness Technologies 5

6 Ness Agile Journey 9+ years of Agile development people in Agile teams Aiming for 100% agiletrained workforce IP and Framework around Agile process and tools Image courtesy freefoto.com Ness Technologies 6

7 NessSMART Seasoned Agile Practitioners Product Engineering Quality releases every year 115+ clients Ness Agile Methodology Customized Toolset Predictability Real-time Integration across Engineering Functions NessSMART Ness Effectiveness Metrics Productivity Transparency Ness Technologies 7

8 Context of this Case Study Ness Technologies 8

9 The Customer Customer specializes in K-12 school systems Engaged with Ness for a few years Strategic Partnership with Ness for R&D, developing and retaining core IP Expectation from Ness Innovation, Return on Investment, Quality Ness Technologies 9

10 The Application This is a SAAS-based platform enabling students and teachers to connect online for supplemental learning Supports multiple online learning products for different age groups Project started with joint ownership Ness took on entire ownership of project 6 months later The total team strength is around Image courtesy freefoto.com Ness Technologies 10

11 The Methodology Image courtesy fotopedia.com Ness Technologies 11

12 The Project journey - three distinct phases Pre-Ness Joint ownership, Customer + Ness (about 6 months) Complete Ness Ownership (over a year) Image courtesy freefoto.com Image courtesy fotopedia.com Image courtesy Ness Technologies 12

13 Problem Statement Ness Technologies 13

14 Challenges when Ness took over Image courtesy fotopedia.com Ness Technologies 14

15 Solution Description Ness Technologies 15

16 Solution Overall Planning Ness Technologies 16

17 Solution Visibility to Stakeholders Ness Technologies 17

18 Solution Release Quality Ness Technologies 18

19 Solution Productivity Ness Technologies 19

20 Framework Goals and Metrics Ness Technologies 20

21 Framework Long-term goals yearover-year improvements Short-term goals incremental checks Image courtesy geograph.org.uk Ness Technologies 21

22 Long-term Goals and Measures Goal Metric Frequency Measure Productivity Total Story Points delivered Yearly Increase in story points System test cycle time Yearly Percentage reduction Test execution productivity Yearly # of tests executed/day/ FTE Ness Technologies 22

23 Short-term Goals and Measures Goal Metric Dip-stick at Measure Development Process maturity Unplanned builds End of Integration Test # of builds required during system test System test defects End of System Testing # of Sev. 1 and 2 defects found in system testing Quality Defect leakage into production Release # of defects encountered in production Unplanned outages Release # of unplanned outages Ness Technologies 23

24 Results Ness Technologies 24

25 Results Long-term Goals 2% Increase in 50% 111% Increase in Reduction in Total Story Test System Test Points Execution Cycle Time Delivered over Productivity over the year the year over the year Ness Technologies 25

26 Results Short-term goals Dev Process 3 Builds during System Test R1 R2 R3 R4 R5 R6 R7 60 System Test Defects R1 R2 R3 R4 R5 R6 R7 Pre-Ness Joint Ownership Ness Ownership Ness Technologies 26

27 Results Short-term goals Quality 30 Defect Leakage to Prod R1 R2 R3 R4 R5 R6 R7 6 Unplanned Outages R1 R2 R3 R4 R5 R6 R7 Pre-Ness Joint Ownership Ness Ownership Ness Technologies 27

28 Overall Result Cost Savings! But bottom-line and ROI are what really matter, right? So how well did all of the above improvements translate to monetary terms? They translated to a respectable 5.5% savings in cost over the year! Image courtesy fotopedia.com Ness Technologies 28

29 Questions? Ness Technologies 29

30 Ness Technologies 30