Ash Capture Control User Guide

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1 Ash Capture Control User Guide Revision 1.4

2 Table of Contents Software Installation... 3 Hardware Installation... 6 System Block Diagram... 7 Using Ash Capture Control... 8 Launching the Application... 8 Connecting to the Hardware... 8 Taking a Snapshot... 9 Saving and Zooming... 9 Device Configuration Image Resize Time Stamps Applications Preferences Troubleshooting Specifications Warranty Do not connect the hardware before installing the software/drivers. If you have already done so then Windows has chosen a generic driver automatically and assigned it to the hardware. Page 14 describes how to uninstall this driver. Page 2 Capture Control User Guide English Rev 1.40

3 Software Installation Insert the CD that came with the Ash Capture Control unit into your PC. The software will automatically begin the installation process. Follow the on screen instructions. Click Next to continue. Select the destination folder where you want the software to be installed. You can also choose which Users you would like to have access to the program. For multiple Users on one machine select the Everyone option. Click Next to continue. Page 3 Capture Control User Guide English Rev 1.40

4 Click Next to continue. The following screen will appear when the installation is complete. Page 4 Capture Control User Guide English Rev 1.40

5 The Ash Capture Control launch icon will appear on your desktop. A shortcut will also appear in your Taskbar under Programs/Ash Capture Control/Ash Capture Control. Please note that the Ash Capture Control software requires Microsoft.NET 3.5 Framework or later to operate correctly. Most PCs will have this software preinstalled as part of the operating system. In the event that this software is not installed the installation process will attempt to download the required files from the Microsoft website. Please follow the on screen instructions to complete the process. To manually download the.net Framework please navigate to the Microsoft website: on your browser. Page 5 Capture Control User Guide English Rev 1.40

6 Hardware Installation Please refer to the picture below and the System Block Diagram on the next page. Plug the HDMI Connector (A) on your Ash Capture Device into the Inspex HD HDMI port. Plug one end of your standard HDMI cable into the Ash Capture Device (B). Plug the other end of your HDMI cable into your HD Monitor. Plug the USB cable (C) into a free USB port on your PC. Power up the Inspex HD hardware. Note: If the HDMI cables are plugged in the wrong way, (i.e. the Inspex is plugged into the socket on the Ash Capture device and the HDMI plug is connected to the TV/Monitor), an image will still appear on the screen but the capture function will not work. Page 6 Capture Control User Guide English Rev 1.40

7 System Block Diagram The following diagram shows how to set up the capture cable. USB USB Port Monitor for PC PC Monitor / TV for Monitor Inspex / TV HD Viewing HDMI or DVI USB Cable HDMI to DVI Cable or HDMI to HDMI cable Ash Capture Device HDMI S o c k e t H D M I HDMI Plug Connector (depends on the Monitor/TV connector type) HDMI Cable HDMI Plug Connector Inspex HD Page 7 Capture Control User Guide English Rev 1.40

8 Using Ash Capture Control Launching the Application Double click on the Ash Capture Control icon to launch the application. Connecting to the Hardware To connect to the Ash Capture Control hardware click the connect icon or select Connect to Device under the Device menu. The software will check the available COM ports to see if an Ash Capture Device is present. The bottom left of the screen displays the connection status. Page 8 Capture Control User Guide English Rev 1.40

9 Taking a Snapshot If you are using the Ash External Keypad and the capture button is pressed before the software has connected to the cable, an error will occur. To recover you must disconnect the cable, shutdown the software and then reconnect the cable. When connected the Capture icon with the blue arrow (1) will now become available. Click on the icon to take a snapshot of the current frame displayed on the screen. When the image is taken it will appear in the main view area (2). The name of the file will appear in the left hand side under local images as shown below (3). Here you can select which image you would like to view. You can also navigate through the images using the green arrow icons (4). Saving and Zooming When an image is captured the rest of the icons will now become available. The image can be saved using the disk icon. The other functions are zoom in, zoom out, zoom to fit, zoom to actual pixels and zoom rectangle. Page 9 Capture Control User Guide English Rev 1.40

10 Page 10 Capture Control User Guide English Rev 1.40

11 Device Configuration The Device Configuration menu can be found in the Device pull down menu. Image Resize The image resize function allows the image to be captured a various different sizes. The available options are 75%, 67%, 50%, 33% and 25%. Time Stamps Enabling this option will add the current date and time directly onto the image. The date and time is taken from the PC clock. It can also be set manually by clicking on the Clock Settings button where 12 hour or 24 hour option is also available. To update the hardware device with new settings click on Write to Device button. Page 11 Capture Control User Guide English Rev 1.40

12 Applications Preferences The Applications Preferences are available under the file menu. Here you can select where on the PC hard drive the images are to be stored. Please ensure you have read/write permissions to the destination location. You can also append the port name onto the image store locations. This is useful if you have multiple units connected to the PC on different ports. Sounds and progress bar information can also be turned on or off. Configuration data such as date and time can be selected to synchronize with the hardware at start-up. Page 12 Capture Control User Guide English Rev 1.40

13 Troubleshooting Problem Solution Page I connected hardware before drivers were installed Re-install the drivers and software 14 No video on the Monitor See System Block Diagram 7 Software cannot connect to COM Port Reinstalling the driver and software 14 Cannot locate stored images See Application Preferences 11 Cannot capture an image Check unit is power and see System Block Diagram 7 Speckles on the image Check the setup 7 Settings are not saved Check network permissions 15 Error messages Check network permissions 15 No cable detected Check hardware 14 Windows 8 unsinged Driver Settings See Windows 8 notes 16 Do not connect the hardware before installing the software/drivers. If you have already done so then Windows has chosen a generic driver automatically and assigned it to the hardware. Page 14 describes how to uninstall this driver. Device Manager Page 13 Capture Control User Guide English Rev 1.40

14 To check if your machine detects the cable correctly open the Device Manager. - Click Start > Right Click My Computer > Select Properties - Click Device Manager to open. - Expand the Ports(COM & LPT) - Connect the USB capture cable to the PC The cable should appear as a USB to Serial Converter. Depending on your system your cable will be assigned a port number. In the example below the cable has been assigned PORT number 4. If the cable does not appear as a USB to Serial Converter, then follow the steps on Page 14 to re-install the drivers. Driver & Application Page 14 Capture Control User Guide English Rev 1.40

15 If Windows has an issue assigning the driver to your hardware use the following steps to uninstall the driver and reinstall the software. Follow the guide in the previous section to navigate to the Device Manager. Find the description assigned by windows. In the example below Windows has detected the cable as a VMware USB Device. Right click and select Uninstall then disconnect the cable from the machine. Next Re-install the Ash Capture Software Uninstall the Capture Control Software by clicking Start > Control Panel > Programs > Uninstall a Program Highlight Ash capture Control and click uninstall. Follow the instructions to remove the software and its drivers. Reinstall the Ash Capture Software by running the Setup file. Once the installation is complete you can now connect your hardware. Follow the guide on Page 8 to connect your cable with the software. Network Settings Page 15 Capture Control User Guide English Rev 1.40

16 In order to use the software in a networked environment certain IT settings may need to be applied. These settings are maintained by your network administrator. Sleep & Hibernation - The user needs to have read and write permissions to the Image Store Location which is set in the File > Application Preferences section. - - The application uses a Settings.XML file stored in the C:\ProgramData\AshCaptureControl directory. This is a hidden directory and any user logged into a machine who does not have permission to read and write to this location will not be able to save settings. Error messages will appear during start/exit of the application as the program tries to read/write to the Settings.xml file if the user does not have the needed permissions. These error messages will report access denied or cannot locate. When some machines wake from Sleep/Hibernation Power Saving Modes the application may not detect the USB device and you will have to click the connect button. An alternative to this is to disable any Power Saving settings if the problem persists. Windows 8 Windows 8 may not allow the installation of drivers without a digital signature. Upon the capture software installation the error reported by Windows 8 is usually: "The third-party INF does not contain digital signature information". To disable driver signature enforcement the following procedure should be used. Procedure 1. Press the Windows Key + R. This will display the windows run command. 2. In the Run command window enter shutdown.exe /r /o /f /t Click the "OK" button 4. The system will restart to a "Choose an option" screen 5. Select "Troubleshoot" from "Choose an option" screen 6. Select "Advanced options" from "Troubleshoot" screen 7. Select "Windows Start-up Settings" from "Advanced options" screen 8. Click "Restart" button 9. The system will restart to "Advanced Boot Options" screen 10. Select "Disable Driver Signature Enforcement" 11. Once the system starts, install the capture software Contact Note You may need to disable Secure Boot in the BIOS setup before performing these steps. Consult your PCs manufacturer s user guide on how to enter the BIOS setup. If any further assistance is needed please navigate to the link below and include as much detail about your system, OS, setup, problem experienced and contact details. Page 16 Capture Control User Guide English Rev 1.40

17 Specifications Dimensions: 44mm x 40mm x 10mm Cable length USB: 1.5m, HDMI: 1.5m Voltage 4.5V-5.5V Max Power: 1.3 Watts Weight 140g Interface support DVI/HDMI compatible video source, USB 1.1 or 2.0 Max. video bandwidth 160MHz Max. Video Resolution 1920 x 1200 Operating System Windows XP, Windows Vista, Windows 7 Temperature: Storage: -10 C to +60 C. Operating: +5 C to +40 C As we strive to constantly improve our products, this information is subject to change without notice. Page 17 Capture Control User Guide English Rev 1.40

18 Warranty Ash Technologies warrants the equipment, when purchased new, to be free from defects in material and workmanship and will repair or replace at Ash Technologies' discretion, any equipment which exhibits such defects; provided that the equipment has been operated under the proper conditions of installation and has not been tampered with by any persons not authorised by Ash Technologies or its agents and that it is solely serviced by Ash Technologies or its agents. In no event shall Ash Technologies or its agents be liable for special, indirect, incidental or consequential damages; the original user's remedies being limited to repair or replacement. This warranty is valid only when serviced in the country of original purchase. Ash Technologies makes no other or further warranty, express or implied, including and warranty of fitness for a specific purpose or warranty of merchantability. This warranty is valid for a period of 12 Months effective from the date of delivery. For warranty claims or service during or after warranty period please contact your distributor. Ash Technologies Limited, B5, M7 Business Park, Naas, Ireland. Page 18 Capture Control User Guide English Rev 1.40

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