Acknowledgments Primary and Secondary Site Server Installation p. 1 Installation Requirements p. 2 Server Operating System p. 2 SQL Server p.

Transcription

1 Acknowledgments p. iii Primary and Secondary Site Server Installation p. 1 Installation Requirements p. 2 Server Operating System p. 2 SQL Server p. 3 Internet Explorer p. 4 MDAC p. 4 NTFS File System p. 4 Site Planning p. 5 Three-Letter Site Code p. 5 Site Name p. 5 Site Domain p. 5 SMS Service Account p. 6 Number of SMS Clients p. 6 Number of Administrator Consoles p. 6 Components p. 6 Server Configuration p. 7 Server RAM p. 7 Disk Storage and I/O p. 8 Processor p. 9 Growth Considerations p. 9 Server Optimization p. 10 Disk Optimization p. 10 Using Windows Counters to Check the Disk p. 11 Network Optimization p. 12 NICS p. 12 Domain Accounts p. 13 Bandwidth and Speed p. 14 Determining Network Bottlenecks p. 15 Processor Optimization p. 15 Reducing Processor Demands p. 15 NetWare Considerations p. 16 Determining Processor Bottlenecks p. 16 RAM Optimization p. 17 Optimizing the Paging File p. 17 Determining Memory Bottlenecks p. 18 A Checklist for Component Configuration p. 19 SMS Specific Performance Tools p. 20 SMS Console Load Simulation Tool p. 20 SMS Object Generator Tool p. 22 SMS Specific Performance Monitor Counters p. 23

2 SQL Server Configuration for SMS p. 26 Secondary Site Server Installation p. 26 Using the Secondary Site Installation Logs p. 28 Secondary Site Installation Checklist p. 30 Installation Gotchas p. 35 Use Multiple Client Connection Accounts p. 35 Adequate OS License Plan p. 36 Naming Conventions p. 36 Computer Time Issues p. 36 Choose the Right Server Type p. 37 Secondary Site Server Cautions p. 37 Check Trusts p. 37 NetWare Issues p. 37 Intersite Communication p. 38 Client Configuration, Installation, and Discovery p. 39 Client Requirements p. 40 Client Installation Methods p. 41 Logon Client Installation p. 41 Windows 2000/NT Remote Client Installation p. 47 Excluding Computers from Remote Client Installation p. 48 Manual Client Installation p. 49 Client Discovery p. 50 Logon Discovery p. 51 User and Group Discovery p. 52 Network Discovery p. 53 Heartbeat Discovery p. 54 SMS Server Discovery Method p. 55 Pre-Staging Client Installations p. 55 Manual Pre-Staging p. 56 NewUID.ipf for Assurance p. 57 Discovery and Installation Logs p. 57 Changing Maximum Log File Size on the Client p. 59 Checklists p Bit Client Windows Network Logon Discovery and Installation for New Installations Checklist 16-bit Client Windows Network Logon Discovery and Installation for New Installations Checklist p. 60 p. 69 Windows NT Remote Client Installation for New Installations Checklist p. 73 Uninstalling the SMS Client p. 74 Manual Uninstall p. 75 Uninstall Using the Systems Management Installation Wizard p. 75 Uninstall with 20Clicln.bat p. 75

3 Uninstall by Removing the Client's Subnet or Network Number from the Site Boundary p. 76 Supporting Mobile Users p. 76 Client Utilities p. 77 Cliutils.exe p. 77 AddSystem.exe p. 78 AddSysGui.exe p. 79 Pview95.exe p. 79 Discdump.exe p. 80 Client Installation Gotchas p. 81 Windows 9x Scandisk p. 81 Inaccessible CAP p. 81 Valid Temp Directory Required p. 82 Cliex32.dll Error 126 Error in Wnmanual.log p. 82 Installation Must Finish Properly p. 82 Unsupported Network Redirectors p. 83 Client Components p. 83 SMS Client Page Faults, Illegal Operations, and GPFs p. 83 Workstations Showing as Devices Only p. 84 WBEM and DCOM p. 84 Dual Boot Clients p. 84 Remote Subnets Not Showing Domain Participation p. 85 Client Reinstalls Itself p. 86 Zero Administration Kit p. 86 Line Continually Added to Autoexec.bat p. 87 Hardware Inventory Installation, Collection, and Processing p. 89 Hardware Inventory Agent Directory Structure p. 90 Hardware Inventory Agent Client Registry Key p. 91 Hkey_Local_Machine p. 91 Overview of SMS Hardware Management Technologies p. 94 WBEM p. 94 CIM p. 100 WMI p. 100 MIF Files p. 103 SMS_DEF.MOF p. 110 Manually Editing the SMS_DEF.MOF File p. 111 SMS_DEF.MOF Inventory Classes p. 120 Hardware Inventory Logs p. 123 Hardware Inventory Process Checklists p bit Client Checklist p bit Client Checklist p. 129 Hardware Inventory Resynch Checklist p. 132

4 Hardware Inventory Scheduling p. 134 Best Practices p. 136 Forcing Client Inventory p. 138 InvSync.exe p. 139 NTForceInv.exe p. 139 Forcing Windows 9x Inventory p. 140 Hardware Inventory Utilities p. 142 Mifcheck.exe p. 142 MIFGen.exe and MIFWin.exe p. 142 PowerMIF p. 143 Inventory + Solution p. 143 Performance Monitor p. 146 Hardware Inventory Gotchas p. 146 "Insert Disk in Drive A:" During Hardware Inventory p. 146 Updating SMS BIOS Information p. 146 MIF Files Are Not Being Processed on the Site Server p , 10502, and Errors p. 147 Insufficient Disk Space p. 147 Badmifs Directory p. 148 Windows 9x Clients Hang After Service Pack 2 Is Applied p. 148 Software Inventory Installation, Collection, and Processing p. 149 Inventorying Internet Explorer p. 152 Software Inventory Installation p. 154 Maintenance Tasks p. 155 Monitoring Software Inventory p. 155 Repairing the Software Inventory Agent p. 157 Scheduling Software Inventory p. 158 Modifying File Inventory p. 160 Software Inventory Logs p. 161 Software Inventory Process Checklists p. 162 Software Inventory Checklist 32-bit Client p. 162 Software Inventory Checklist 16-bit Client p. 168 Software Inventory Resynch Checklist p. 170 Forcing Software Inventory p. 172 Control Panel Applet p. 172 SMS Installer p. 173 InvSync.exe p. 173 NTForceInv.exe p. 174 Turning Off Software Inventory for a Single Computer p. 174 Inventorying a Single DLL File p. 175 Inventory for Non-Networked Computers p. 175

5 Installing the SMS Applications on a Non-Networked Computer p. 176 Running Inventory on the Non-Networked Computer p. 176 Other Software Inventory Tools p. 178 Software Inventory Viewer (SinvView.exe) p. 178 Windows Scripting Host p. 180 Software Inventory Gotchas p. 188 Software Distribution and Advertisements p. 189 Software Installation p. 190 Directory Structure p. 190 Targeting Distributions p. 192 Unique Collection p. 192 Add2Collection Utility p. 193 Creation p. 194 Packages p. 195 Testing the Packages p. 201 Security p. 202 Software Distribution Checklists p. 202 Server-Side p. 202 Client-Side p. 208 Package Status p. 213 Advertisement Summary Status p. 214 Package Summary Status p. 214 Comprehensive Status p. 215 Status Message IDs for Software Distribution p. 216 Exit Codes for Software Distribution Status p. 216 Readvertising Advertisements p. 220 Rerunning an Advertisement on a Single Client p. 221 Modifying the Countdown Timer p. 222 Distribution Tools p. 222 AdvInfo p. 222 AdvertView p. 223 Delete PDF p. 224 Gravity Square Inc. Advanced Scheduler p. 224 Gravity Square Inc. Distribution Load Balancer p. 225 Microsoft SMS Installer p. 226 RunAs p. 227 SMS WakeUp from 1E p. 228 Deploying Windows 2000 Professional with SMS p. 228 Preparing the Windows 2000 Upgrade Package p. 229 Creating the SMS Package p. 229 Distributing Windows 2000 p. 231

6 Distributing MSI Applications with SMS p. 231 Keeping the Windows Installer Service Current p. 231 Administrative Installation p. 232 Creating the SMS Package p. 232 Other Important Msiexec Options p. 233 Distributing Internet Explorer with SMS p. 233 Registry Reference for Software Distribution p. 234 Disable Keyboard and Mouse Action p. 234 Enable Automatic Logon p. 235 RunOnce Registry Keys p. 236 Remote Control Tools p. 237 The Remote Control Tools p. 238 Client Agent Installation p. 239 Shutting Down the Remote Control Agent p. 241 Starting the Remote Control Agent p. 243 Mungers p. 245 Virtual Keyboard and Mouse Drivers p. 249 Remote Control Logging p. 250 Connecting with Remote Tools p. 250 Remote Connection Detail Checklist p. 251 Connecting with Remote Tools Outside the SMS Administrator Console p. 252 Security for Remote Tools p. 253 Collection-Level Security p. 253 Permitted Viewers-Level Security p. 253 Accessing Client Tools in Locked-Down Environments p. 255 Remote Control Performance Tips p. 258 Remote Control Performance and the Data Compression Type p. 259 Remote Control Performance and Screen Acceleration p. 259 Permitted Viewers List p. 263 Sixteen-Color Viewing p. 263 Wallpaper Suppression p. 263 Remote Tools Gotchas p. 263 Video Driver Compatibility p. 263 Mouse Driver Compatibility p. 264 RAS and Remote Control p. 264 Third-Party Remote Control Applications p. 264 Remote Control Agent is Uninstalled on Windows 2000/NT Clients p. 265 Computers with Multiple Network Cards p. 265 Upgrading SMS Administrator Console p. 266 Remote Control File Transfer and Windows 2000 p. 267 Software Metering p. 269

7 Installing Software Metering p. 270 Server Software Metering Communication Properties p. 270 Client Software Metering Methods p. 272 Client Polling Intervals p. 273 Service Pack Requirements p. 275 Client Installation p. 275 Manual Installation p. 276 Software Metering Logs p. 276 Server Logs p. 277 Client Logs p. 278 Enabling Debug Mode p. 278 Software Metering Checklists p. 279 Server Installation p. 279 License Granting p. 282 License Return p. 284 License Callback p. 284 Troubleshooting Software Metering p. 285 Unavailable Software Metering Server p. 285 SP2 Upgrade Can Hang p. 286 Prohibiting License Workaround Tricks p. 286 Applications Start Before the Software Metering Agent p. 286 Enabling Software Metering p. 286 Registering with the Parent Site p. 287 Monitor the Offline Directory p. 288 Site-to-Site Communications p. 289 Overview of Site Traffic p. 290 Data Transmission Times for Software Distribution p. 293 Managing Network Bandwidth with Sender Addresses p. 294 Schedule p. 295 Rate Limits p. 296 Tools p. 296 Network Monitor p. 297 Network Trace p. 308 Windows 2000/NT Performance Monitor p. 310 General Network Performance Tips p. 312 Site Status p. 315 Elements of Status Information p. 316 Status Icons p. 316 Status Filter Rules p. 318 Status Summarizers p. 321 Status Message Viewer p. 322

8 Status Message Log Files p. 328 Enabling Logging p. 330 Reviewing the Log Files p. 336 Real-Time Monitoring with SMS Trace p. 336 Comprehensive Searching with "Search" p. 337 Status Flow Checklists p. 339 Primary Site Flow p. 340 Child Site Flow p. 341 Client Component Flow p. 342 Failed Components and Fatal Exceptions p. 342 Status System Gotchas p. 344 Losing Status Messages During Server Shutdown p. 344 Incorrect SQL Status Messages p. 344 SQL 6.5 and Status Messages p. 345 Changing the SQL Database Size p. 345 Disabling Component Status Summarizer Thresholds p. 345 Assigning Nonexistent NetWare NDS Servers as a CAP p. 345 Delete Status Messages Task Reports 0 Records Deleted p. 346 Data Access and Manipulation p. 347 Data Access Tools p. 348 MMC p. 349 Crystal Info p. 353 SMS20Info p. 359 Windows Script Host p. 361 Queries p. 362 Help for Learning WQL p. 364 Query Tips p. 367 Query Gotchas p. 375 Index p. 377 Table of Contents provided by Blackwell's Book Services and R.R. Bowker. Used with permission.