I believe. Satya Nadella CEO, Microsoft. History of making big bets

Transcription

1

2 I believe over the next decade computing will become even more ubiquitous and intelligence will become ambient. The coevolution of software and new hardware form factors will intermediate and digitize many of the things we do and experience in business, life and our world. This will be made possible by an ever-growing network of connected devices, incredible computing capacity from the cloud, insights from big data, and intelligence from machine learning. Satya Nadella CEO, Microsoft History of making big bets

3 How the cloud can help YOU! Collaborate Connect React Enable your Office employees to be more productive Office 365 CRM Online Azure Internet of Things Build better relationships Leverage the power of the ~50% with your Customers cloud to be more efficient nearly half of total IT spend will be cloud-related by 2020

4 Fast and fluid experience with touch, pen, mouse and keyboard Office - on demand, roaming and up-to-date Newsfeeds and microblogging, extend with Yammer DLP, data retention and unified ediscovery Immersive touch-optimized Windows 8 apps New cloud app development model Pervasive social capabilities across Office Reimagined deployment model for Office apps Support for Windows phone, ios and Android phones Enterprise-grade reliability and standards Multiparty HD video and Skype federation Common management experience across Office 365

5 CONTROL AND EFFICIENCY Single user interface to purchase, administer, and user with Role Based Access Control Single sign-on with on-premises Active Directory 99.9% financially backed SLA 24x7 IT pro support Built in geo-redundancy in regional data centers

6 Office 365 ProPlus Deploy Office fast without giving up control

7 CRM Online A Foundation for your business Foundational capabilities Call center & campaign management Service productivity through flexible, process driven workflow Connect teams and data for collaboration and response Mobile access to work for mobile field response Security, Flexibility and Peace of Mind Customer & partner extensibility Secure cloud platform upon which partners can build mission critical solutions Partner ecosystem includes some of the most well respected providers of government specific technology solutions Ready to market CRM 2015 industry templates to help you get started with relevant business processes

8 CRM Online Microsoft helps you architect the future of business innovation Earn loyalty. Empower agents. Stay agile. Delivering exceptional customer experiences means that every interaction matters. More than half of today's customers use web self-service to find answers to their questions. Customer service agents who are empowered with context and the resources to answer questions are more effective. And happier agents are twice as likely to deliver on critical customer satisfaction metrics.* Cross-channel service Offer service anytime, anywhere Enable customer service engagements across web, social, chat, , mobile, and phone, including customer self-service and social care. Provide channel context for personalized service with minimal customer effort

9 What is the "Internet of Things?" Connected world solutions combine sensors and technologies to enable objects and infrastructure to interact with monitoring, analytics and control systems over Internet-style networks.

10 An IoT Solution Devices Cloud Insights LOB Devices Monitoring, Alerting, Control Portal Industry Specific & Asset Mgmt. Network Cloud Service Business Analysts Data Scientists Sensors & Gateways

11 What are the things in an enterprise? Enterprises have THINGS Enterprises have DATA These are things that empower and enable people Assets & Devices Sensors Transactional Data ERP Data CRM Data They allow an enterprise to connect with customers and business partners Cloud & Network Enabled Infrastructure Analytic & Business Intelligence Tools Document/ Meta Data Social Data Public Data They are critical components that help power business 11

12 Why businesses need the Internet of Things now Gain insight and agility Build competitive edge Open new business opportunities Redefine customer service

13 Planet Technologies view The Internet of Things starts with Your Things. Build on the infrastructure you already have. Add more devices to the ones you already own. Get more from the data that already exists. Stop just running your business. Start making it thrive. Start realizing the potential of the Internet of Your Things.

14 The right strategy for our customers Start by connecting the devices and LoB Assets you already have Utilize services and the cloud to jump-start your efforts Combine the data you already collect Generate new insights to create new business value Expand by adding new devices and assets, new services, new data

15 Connecting the Dots Architect the future of business innovation

16