A Rock ing Culture. Your Key to Success
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1 A Rock ing Culture Your Key to Success
2 Wayne Norrie Chief Enthusiasm Officer Minister of Culture Hosting and Datacentre Services
3 Agenda Context Why is Culture important? Dare to be different How we manage our culture Business impact
4 Hitachi Ltd. $US70 billion = 32 nd on 2002 Fortune Global 500 World s 4 th largest electronics manufacturer World s 10 th largest software company Sales from IS and Telecommunications: $US27B 1,000+ subsidiaries; 20,000 products R&D investment >$US3 billion More than 60% in IS and electronics 300,000+ employees 17,000 researchers in 32 labs worldwide More than 3,000 PhDs on staff
5 March 1, 2002
6 Why is Culture so important? MBO Fun Time left
7 Picture of your life 85 Fun Misery 0
8 Why is Culture so important? Business Health Business Longevity NZ Importance
9 Dare to be different I have heard... you are only as good as your people
10 Dare to be different you are only as good As your culture allows your people to be
11 Dare to be different I have heard... you can t keep your culture as you grow
12 Dare to be different
13 How We Manage Culture Five Key Elements Personal Leadership Alignment Values The Rock 100% Positive
14 Personal Leadership The missing 90 % Personal development Manage your state Above the line
15 WHERE ARE YOU OPERATING? Ownership Accountability Responsibility The Line V I C T O R Blame Excuse Denial V I C T I M HOSTING & DATACENTRE SERVICES
16 Alignment
17 Alignment
18
19 PLANNING STAIRWAY TO YOUR DREAMS Business Goals Dreams Dreams Dreams Dreams Goals Goals Goals 3-77 Years 1-33 Years Yearly Quarterly Monthly Weekly Daily PLANNING 25 Personal Goals mins / 8:55 : 1.55
20 OUR PLANNING FRAMEWORK Personal Performance Management HdS HdS Strategy Strategy Ultimate Ultimate Aims Aims Personal Performance Management Plan Personal Performance Management Plan Objectives Objectives Measurements Measurements Timeframes Timeframes Twice Yearly Review with Line Manager Twice Yearly Review with Line Manager Success Success and and Motivation Motivation Workshops Workshops Leadership Development Leadership Development Technical Development Technical Development Management Development Management Development Training Training FY06 FY06 HdS HdS Company Company Goals Goals CSA s CSA s // Dept Dept Goals I Am Dedicated To Achieve (Yearly) Goals I Am Dedicated To Achieve (Yearly) Win / Win (Quarterly) Win / Win (Quarterly) Monthly Plan (Monthly) Monthly Plan (Monthly) Manager => Team Leader => Individual Manager => Team Leader => Individual Monthly Monthly Reporting Reporting Each Month end report to line manager on progress: Each Month end report to line manager on progress: Objectives Objectives Measurements Measurements Agreed timeframes Agreed timeframes Company Performance Management Son of Phoenix ROCK VIII
21 HdS Goal Setting Process Cycle of Life / Business Vision Company Goals Critical Success Areas (Personal): Typical Areas Priority/Focus Physical1. Spiritual2. Mental3. Family4. Financial5. Social6. DIARY PLANNER Daily Habit Builder 7 Day Goal Monthly Goals Quarterly Goals (win-win) win) Goals I Am Dedicated to Achieve Tools Focus Conditioning Workshops Goal Action Sheets Tracking PlanWise
22 7-Day Goal 7-Day Goal Focus Focus Goal Goal Achievement Achievement 7-Day Goal 7-Day Goal 40 mins / : 4:35 Business Business Personal Personal 7-Day Goal 7-Day Goal 7-Day Goal 7-Day Goal
23 Alignment CSF s Structured Goal programs HDS Goal process Need external Party to keep you on track (e.g. Working Success)
24 Values Focus Learning Integrity Energy Respect Success
25 The Rock
26 100 % Positive Like attracts like Life is too short SIP
27 Business Impact No Longer Back Office Differentiator? NZ importance Lead? Bottom Line Impact
28 Summary Culture is Critical Define it, understand it and pro-actively manage it Make it a Business CSF It returns bottom line results
29 Thank You
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