How to use Telemedicine and other Resources for the complex Patient Its easier than you think

Transcription

1 How to use Telemedicine and other Resources for the complex Patient Its easier than you think

2 Objectives for today s Workshop 1. Increase your knowledge of Telemedicine Services and learn how to access these services in the South East LHIN 2. Discuss ideas &tools that assist you to better care for the complex patient 3. Gain insight from patient and provider experience 4. Explore ideas for improved communication and collaboration when caring for our complex patients

3 Faculty/Presenter Disclosure Faculty: Andrea Monette RN, Telemedicine Program Coordinator Kelly Barry RD, Health Link Coordinator Rideau Community Health Services Relationships with commercial interests: Grants/Research Support: none Speakers Bureau/Honoraria: none Consulting Fees: none Other: none

4 Disclosure of Commercial Support This program has not received any financial support from any organization This program has not received any in kind support from any organization Potential for conflict(s) of interest: none

5 South East LHIN Telemedicine Teams

6 Telemedicine Services Examples of Telemedicine Appointments Specialist consults Case conferencing Store forward (Tele derm & Tele opthamology) Discharge Planning Pre op & post op assessments Client Intake Individual/group consults led by: Diabetes Nurse Educators MSWs Dietitians NEW 2015 Personal Computer Video Conferencing

7 Benefits of using Telemedicine for Care Conferencing Patient at the centre and if providers at a distance can still connect Saves travel time and cost for all Able to fit CC into busy schedules because don t have to travel Better than connecting over the phone put a face to a name

8 For Example (care conferencing) 62 year old woman, low income, with multiple chronic diseases, chronic pain and significant wounds on her feet and legs Being cared for by multiple providers including high risk chiropodist Challenge is communication between CCAC/St. Elizabeth nurses and chiropodist as well as diabetes educator team and other providers involved in care Care conference organized in Smiths Falls as that is where patient lives high risk chiropodist joined via OTN from Brockville ++ benefits from both patient and provider perspective

9 For Example (access) 26 year old woman in Perth area Type 1 Diabetes on an insulin pump Frequent admissions to Perth hospital for DKA Health Link Care Coordinator met with patient Able to facilitate access to Diabetes nurse educator at HDH for insulin pump management by collaborating with Telemedicine team who then collaborated with Kingston Telemedicine Team Looking at creating an opportunity to have endocrinology appointments via TMS from Perth or Smiths Falls ++ benefits to patient and we hope the health care system

10 Personal Computer Video Conferencing (PCVC) OTN s web based Personal Videoconferencing service enables you to use videoconferencing for initial and/or follow up patient consultations and to do so from the convenience of your personal computer or laptop. Use OTN s Personal Videoconferencing in Ontario to see patients, case conference, participate in distance learning, and attend meetings.

11 LHIN LHIN

12 Telemedicine Services

13 Telemedicine Services Have you considered using Telemedicine to assist you and your clients with appointments in your own practice?

14 Telemedicine Services in 5 Easy Steps 1. Fill out the Telemedicine referral 2. Fax referral form with relevant information to appropriate Telemedicine services regional contact 3. Telemedicine Coordinator will arrange appointment with required health care provider or specialist 4. Telemedicine Coordinator will contact the client and those involved with the appointment date time and location 5. Telemedicine nurse will support client during the appointment with technical and nursing expertise

15 Telemedicine Services Questions?