CNO Summit in partnership with Nursing Times:

Transcription

1 CNO Summit in partnership with Nursing Times: Delivering Excellence through Compassionate Care When Care Needs Courage to achieve transformational change 26 th 27 th November 2013 Day one Tuesday 26 th November 08:00 Registration and refreshments 09:15 Chair s welcome and opening remarks 09:30 Keynote Address Assessing the progress made since Compassion in Practice: Delivering and embedding the 6Cs Examining the story so far: Achievements and lessons learned Determining the next steps for Compassion in Practice and how it can be achieved and sustained in the current climate View from the Care makers: What the 6Cs mean to me Jane Cummings, Chief Nursing Officer England 10:15 Improving Quality through Regulation The legacy of the Keogh Reviews and its role in raising standards Understanding the values & principles of the new inspection regimes How the CQC will provide assurance through the role of Chief Inspectors How does this fit with existing quality assurance systems Examining how this will drive improved quality outcomes Professor Sir Mike Richards, Chief Inspector of Hospitals, CQC Andrea Sutcliffe, Chief Inspector of Social Care, CQC Professor Steve Field, Chief Inspector of General Practice, CQC Professor Sir Bruce Keogh, Medical Director, Gill Harris,, North 11:00 Morning refreshments and networking 11:30 Post-Francis: Examining the findings of the Complaints Review Analysing how Francis has changed the approach to complaints handling Revealing the findings of the Complaints Review: Sharing examples of exceptional practice The patients eye view: What complaints handling means to patients and where patient feedback has made a significant difference Considering what might be done differently in future as a consequence of Francis and the Complaints Review Robert Francis QC Professor Tricia Hart, Chief Executive, South Tees Hospitals NHS Foundation Trust 12:15 The Berwick Review: Improving nursing s whole-system approach to safety Revealing the outcomes of the Review and its impact on nursing and midwifery Pinpointing priorities: Determining areas for immediate focus and change Translating policy into practice: Future plans for implementation Elaine Inglesby-Burke, Executive Nurse Director, Salford Royal NHS Foundation Trust 13:00 Lunch & optional independent seminars

2 Seminar 1 sponsored by Cerner Seminar 2 sponsored by The Open University Staffing Does Matter: Enabling High Quality, Compassionate Nursing Care with Value Based Staffing Amy Garcia MSN, RN, Chief Nursing Officer Cerner Clairvia and former Chief Nursing Officer of the American Nurses Association (ANA) Growing your own workforce: Investing in and developing your healthcare support workforce Professor Jan Draper Head of Nursing, Faculty of Health & Social Care The Open University Dr Liz Clark Health Sector Lead, Faculty of Health & Social Care The Open University

3 14:15 Choice of main seminar sessions Seminar A Seminar B Seminar C In association with Seminar D Embedding and delivering the 6Cs in Maternity services Embedding and delivering the 6Cs in children s health Creating a culture of transparency and openness in which concerns are raised and learned from Building & Strengthening Leadership Birte Harlev-Lam Head of Maternity & Children Sally Ashton-May External Midwifery Advisor Kath Evans Head of Patient Experience Maternity, Newborn, Children and Young People Michelle McLoughlin Birmingham Children s Hospital Liz Morgan Great Ormond Street Hospital Jenni Middleton Editor Nursing Times Helene Donnelly Nurse & Ambassador for Cultural Change Stoke & Staffordshire Partnership Trust Dean Royles Chief Executive Gail Adams Head of Nursing Unison Caroline Alexander London Dr Dave Ashton Head of Practice NHS Leadership Academy Karen Thirsk Nurse Director for Women & Children s Services Hull & East Yorkshire NHS Trust

4 15:15 Choice of seminar sessions Seminar A In association with Seminar B Sponsored by BUPA Seminar C Seminar D Engagement and empowerment: Effective culture change Embedding and delivering the 6Cs in older people s services Embedding the 6Cs in Mental Health and Learning Disabilities Being a Transformational Commissioning Leader Dean Royles Chief Executive Eileen Sills Guy s & St Thomas Foundation Trust Marie Batey Head of Acute & Older People Sandra Stark Director of Quality & Care BUPA Ben Thomas Professional Advisor for Mental Health and Learning Disabilities Nursing Department of Health Head of Mental Health & Learning Disabilities Hilary Garratt Director of Commissioning & Health Improvement Michelle Mello Head of Commissioning Nursing Directorate Helen Bevan Chief of Service Transformation NHS Improving Quality 16:15 Afternoon refreshments and networking 16:30 Compassion in Leadership A personal insight and journey, looking at the experiences and impact of leadership Liz Redfern CBE, Deputy CNO &, South 17:00 Chair s Closing Remarks Day one closes 19:00 Drinks Reception 20:00 Black Tie Dinner With entertainment from The Rat Pack 00:00 Close Day two Wednesday 27 th November 2013

5 08:00 Breakfast & optional and independent seminars Seminar 3 Breakfast Session with Jane Cummings closed session with limited places, by preregistration only Jane Cummings Chief Nursing Officer for England Seminar 4 sponsored by Health Foundation Master class in proactive safety management: How do we know care is safe? Jo Bibby Director of Strategy The Health Foundation Seminar 5 sponsored by National Institute for Health Research Why is clinical research important? Susan Hamer, Organisational and Workforce Development Director, NIHR Clinical Research Network Helen Pidd, Operational Director, NIHR/ Welcome Trust Clinical Research Facility, Central Manchester University Hospitals NHS Trust and Director of the UKCRF Network 09:00 Chair s welcome and opening remarks 09:15 Patient Panel A panel of patients will share their experiences of healthcare both good and bad. Learn from their stories of what worked and what didn t. Gain a greater understanding of what needs to be improved. Get insight into their experiences of making their voice heard. Moderators: Neil Churchill, Director for Patient Experience, Liz Redfern CBE, Deputy CNO &, South Ashley Brookes, National Patient Champion 10:00 Achieving the right skill mix and staffing ratios: Getting the right people in the right place at the right time Evidencing the need for appropriate Registered Nurse staffing levels and ensuring the right skill mix Balancing affordability and quality Ruth May,, NHS Midlands and East Dean Royals, Chief Executive, 10:30 Refreshments & networking 11:00 The future of public health nursing and midwifery Personalised care and population health Wider determinants of health

6 Health improvement & health protection Healthcare PH and MECC Supporting independence Life course focus on healthy start Professor Viv Bennett, Director of Nursing, Public Health England 11:30 Choice of seminar sessions Seminar A Seminar B Seminar C Workshop Part 1 (limited places by pre-registration only) Training and supporting Health and Care Assistants Sue Covill Director of Employment Services Dr Lisa Bayliss-Pratt Director of Nursing Health Education England A How to guide to social media and mobile technology Understanding the benefits and practicalities Theresa Sally Wilson, Acute Liaison Nurse - Learning Disabilities Coventry and Warwickshire Partnership Alison Inglehearn Clinical Team Lead Seacroft Developing Safeguarding through Compassion in Practice Hilary Garratt Director of Commissioning & Health Improvement Moya Sutton Head of Safeguarding Investing in Behaviours Workshop Facilitator: Emma Nunez Quality and Safety Manager Sarah Rushbrooke Assistant Director of Nursing Quality & Safety 12:30 Lunch & optional independent seminars Seminar 6 sponsored by Allocate Seminar 7 sponsored by Sanofi

7 Safe Staffing: Explore the 5 must haves to ensure delivery Lyn McIntyre Deputy Nurse Director Patient Experience (Midlands & East) Going Beyond the Expected in Diabetes Management Sophie Kilpatrick, NHS Outcomes Manager, Sanofi. Paul Scandrett Director of Healthcare Allocate Software Sam Foster Heart of England NHS Foundation Trust Carolyn Mills Director of Nursing Northern Devon Healthcare Trust 13:45 Choice of seminar sessions Seminar A Seminar B Seminar C Workshop Part 2 (limited places by pre-registration only)

8 Improving the patient experience and maintaining patient dignity Neil Churchill Director of Patient Experience Liz Redfern CBE Deputy CNO & Chief Nurse South 6Cs Live! - A Hive of Activity Juliet Beal Director of Quality, Improvement & Care Sam Sherrington Head of Nursing & Midwifery Strategy Jen Ribbands 6Cs Live! Project Officer 6Cs Live! Story of the Month Winners NMC Revalidation of Nurses Jackie Smith Chief Executive NMC Katerina Kolyva Director of Continued Practice NMC Investing in Behaviours Workshop Facilitator: Emma Nunez Quality and Safety Manager Sarah Rushbrooke Assistant Director of Nursing Quality & Safety 14:45 Choice of Seminars - Afternoon refreshments available in working sessions Seminar A Seminar B Seminar C Sponsored by the Royal College of Nursing Dementia Friends Awareness Training Marie Batey Head of Acute & Older People s Services Anne-Marie Snelson Regional Support Officer Dementia Friends Alzheimer s Society Reboot Medway Jenni Middleton Editor Nursing Times Steve Hams Medway NHS Foundation Trust Can you make a business case for care in times of austerity? Janet Davies Director of Nursing & Service Delivery Royal College of Nursing Workshop part 3 (limited places by pre-registration only) Investing in Behaviours Workshop Facilitator: Emma Nunez Quality and Safety Manager Sarah Rushbrooke Assistant Director of Nursing Quality & Safety

9 15:30 Comfort break before final key note Speakers 15:45 VIP Guest Speaker 16:15 Motivational Closing Key Note Speech Professor Veronica Hope-Hailey, Dean, School of Management, University of Bath 16:45 Closing remarks Jane Cummings, CNO England 17:00 Summit closes