INTEGRATED MESSAGE SeCURITY. Comprehensive security for your business

Transcription

1 INTEGRATED MESSAGE SeCURITY Comprehensive security for your business

2 500,000,000,000 s* 45,000 COMPANIES 1 TechnologY *PER YEAR

3 Profil Eleven A german success story Robert Rothe CEO (Managing Director) and Founder Always there for you: the Eleven sales team Eleven is one of Germany s pioneers in managed security solutions. As early as 2001, when the company was founded, we realized that the comparatively moderate volume of spam traffic at the time posed a growing risk to business-related as well as to the companies infrastructures associated with it. We made it our goal to develop a solution to counter this threat. Reliable protection against spam, phishing and malware, Zero False Positives and compliant archiving: Since 2001 we have been protecting the business-relevant communication of companies of all sizes. We will make sure that you can use your number one communication tool at all times The company is founded (Berlin, 15. December) 2002 The first managed security solution based on expurgate The first software solution for in-house operations Integrated signature-based virus protection expurgate SDK for deployment with integrators In 2002, we launched the first version of our managed security solution based on our proprietary expurgate technology. The accuracy of the spam filter, combined with administrative freedom, flexible options and fields of application, compliance with data protection laws, as well as professional customer service, soon convinced many companies of all sizes. From the very start, our virtually unlimited scalability made it possible to easily deploy the expurgate technology in large-scale enterprises, with systems integrators and even in ISPs with millions of users. Eleven Facts Over the years, we have continuously developed and improved our expurgate technology to detect and categorize messages. We work closely with our customers in a confidential manner, consistently expanding our portfolio of services, always with their needs and requirements in mind. Today, more than 45,000 companies of every size rely on the expurgate technology. Today, expurgate examines and categorizes more than one billion s each and every day. In addition to Internet service providers and carriers, such as T-Online, O 2, 1&1, and freenet, our customers include many well-known corporations and public institutions, such as Air Berlin, BMW, the Association of German Banks, DATEV, the Freie Universität Berlin, Landesbank Berlin, Porsche, RTL, SAP, Siemens, and ThyssenKrupp e Xc a c h e D 1.0: D a t ab a s e mirroring for deployment in large-scale ISPs 2007 ensurance 1.0: firewall to handle extreme load peaks TLS encryption and mail relay function for checking outbound Code-based virus protection and early virus detection expurgate Virus Outbreak Detection 2008 Complete redevelopment of the expurgate technology expurgate SDK expurgate 2.0 with freezing, loop protection, mailbomb protection, content protection, quarantine 2009 expurgate 3.0 ensurance 3.0 foundation: 2001 office: Hardenbergplatz 2, Berlin/Germany employees: 60 Commitment: eco Verband der deutschen Internetwirtschaft e.v. ETIS The Global IT Association or Telecommunications IT Security Made in Germany MAAWG Messaging Anti-Abuse Working Group TeleTrusT Bundesverband IT-Sicherheit e.v archive solution Eleven Archiving exelerate 1.1: Middleware to consolidate heterogeneous systems 2011 Eleven Archiving with extended scope of functions Complete redesign of the my.eleven.de user interface 2012 expurgate 4.0 Eleven Redesign

4 Solutions IT S ALWAYS THE SAME; YEt always different. We ll find just the right solution. Guaranteed. At Eleven, security means making sure your company s business-related communication runs securely and reliably. Eleven Managed Security is a fully managed security solution that examines incoming before it enters your company s infrastructure, detecting potential threats at the earliest stages. The solution is comprised of different components that can be flexibly combined with one another. YOUR benefits Business-relevant communication available at all times Maximum scalability and flexible adaptation to your infrastructure Effective spam protection expurgate Anti-Spam is at the core of Eleven Managed Security, detecting more than 99 percent of all spam s and, thanks to Zero False Positives, preventing relevant s from being falsely categorized as spam. Moreover, the integrated firewall protects against major load peaks e.g. from spam waves or denial-of-service attacks that can quickly overload the company s infrastructure. With our unique classification, you greatly increase the efficiency of your company s communication. Another operational advantage is that expurgate Anti-Spam does not require complex adjustments, introductory phases, or regular updates, and is completely maintenance-free. Anti-spam protection with a detection rate of over 99 percent and Zero False Positives Comprehensive security Another component of Eleven Managed Security is our three-level anti-virus solution. expurgate Anti-Virus guarantees your company s security against both known malware as well as unknown, new virus outbreaks. In addition, with Eleven Archiving we enable your company auditproof and legally compliant long-term archiving of all business as a managed service covering ten years and more. In addition, we provide security solutions for companies to operate their entire infrastructure in-house. Large-scale enterprises, as well as ISP s and carriers often deploy expurgate as an in-house software solution. Eleven In-house Security can be flexibly integrated into an existing network and deployed at different locations of that infrastructure.

5 Performance RELY ON Absolute PERFORMANCE. We keep your communication secure. At all times. security solutions from Eleven offer maximum performance and meet the highest requirements. This guarantees the best spam detection, prevention of false positives, and unlimited scalability. Highest detection rate All spam s have one thing in common: They must be sent in bulk to be profitable to spammers. For this reason, we designed the expurgate technology to focus on the bulk criterion in its spam detection procedure. This ensures reliable and, above all, stable, spam detection at a rate of well over 99 percent. Regardless of language and character set, expurgate also detects new spam variations, without requiring complex adjustments or updates. expurgate means: Maximum protection minimum cost. Zero False Positives Losing business-relevant s wrongly categorized as spam poses one of the greatest risks to business communication. Lost s can mean financial damage and cause customers and business partners to permanently lose faith. Through the process applied in the bulk criterion, Eleven virtually prevents business-relevant s from disappearing in the spam folder. You can rely on continuously secure business communication with Zero False Positives. expurgate TechnologY: reliable AND stable spam detection at a rate of well over 99% Carrier-class scalability Is your business growing? Your security certainly won t suffer as a result. The expurgate technology can be scaled as needed and geared towards the largest volumes. Our security solutions are well suited for any size business from small family companies to major international corporations, as well as for ISPs and carriers. As your business grows our solutions will scale to meet that growth. Comparison of detection times UNDERSCORES the performance of the virus detection. 00:00:14 23:10:56 00:07:31 33:07:30 00:00:09 25:17:03 ONLINE EVALUATION OF YOuR TRAFFIC. REAL PROOF OF EffiCIENCY. Example evaluation from a company with 500 employees. During periods of massive spam waves, the company receives over 1.2 million s per day. On average, the share excluding spam makes up only 2% of total traffic; remaining under 30,000 s per day even at peak loads. expurgate virus outbreak detection signature based virus scanner recognition time in hh:mm:ss TR/Spy.Agent.YZ TR/CRYPT.XPACK.GEN3 TR/Dldr.Chepvil.K

6 Service Service online, AS WELL: Thanks to our easy to navigate interface, you can configure our solutions individually, as well as call up comprehensive statistics regarding your traffic. TRUST IS earned. We set highest performance standards for ourselves and make guarantees you can rely on. High availability through redundant infrastructures is an essential communication tool minimize your risk of failure with Eleven Managed Security. The security infrastructure of Eleven is highly redundant and spread out among several geographically separate server centers, each of which can handle the entire load of traffic. If your own servers fail, we ll store your s for you until normal communication resumes. In fact, we will tackle problems before they even arise. Guaranteed quality through binding service level agreements Eleven stands not only for leading products but also first-rate service and support. With our service level agreements (SLAs), we guarantee complete customer satisfaction and adhere to strict performance criteria for our managed service clients. Our SLAs include firm commitments regarding: Spam detection rate Virus detection rate False positive rate Availability Response time When you deploy Eleven Managed Security, you automatically benefit from our guaranteed high performance standards. You could say that we will guarantee your satisfaction! 24 / 7 SUPPORT AROUND THE CLOCK Support 24/7 Eleven Managed Security is a fully managed security solution: Our security experts work around the clock for your security. You thus protect your company reliably against attacks. Moreover, we are available for any and all questions about our products and services. Our competent support team, located in our Berlin headquarters, will be happy to assist you. You re in good hands around the clock.

7 Privacy Our technology doesn t access contents. We KEEP IT SECRET. How secure data protection works. When data is stored outside EU jurisdiction, particularly with non-eu providers, an uncertain legal situation arises that may create uncontrollable risks for companies. For this reason, data security and the physical location of the data are part of the main criteria in selecting a managed security solution. The security of your data is an integral part of our corporate philosophy. This is why it is expressly guaranteed to our customers in the wording of our general terms and conditions. We process your data solely in certified computer server centers in Germany. As a German company, we work in accordance with the strict German and European data protection guidelines. No content analysis As opposed to standard spam detection procedures, Eleven does not process the content of your s. Through the innovative expurgate Bulkcheck procedure, an individual fingerprint is generated for every message, without extracting any information relative to the message content. Copies are never made of incoming or outgoing messages at any time during analysis. One side benefit of our technology is that due to the process-specific exclusion of false positives, it isn t necessary to temporarily store messages categorized as spam in quarantine but it is possible at any time if desired. We exclusively use infrastructures that adhere to strict German data security regulations. Secure data transport and encrypted archiving Your employees access to company data is carried out solely via encrypted and secure connections and is thus safe from attack. Archived s are protected from unauthorized access in our data centers. With Transport Layer Security (TLS), Eleven Managed Security also gives you the option of securing communication with selected communication partners, thus upholding the integrity and secure connections in your communication.

8 References WHO RELIES ON US The Companies you rely on. Our customers represent companies of every size and from all industries. We are able to fulfill sector-specific requirements, for example, the strict security regulations in the banking and health care sectors or the fast check of the greater volumes of that ISPs and carriers represent. Thanks to our outstanding performance and confidential co-operation, numerous companies have been faithful customers for many years. We would be happy to send you comprehensive case studies by reference customers. You can request them easily via our website. If you wish, we would be happy to supply you with a list of further reference customers, as well as contact persons. WE CAN DO THE SAME FOR YOU. Tel / [email protected]

9 Eleven GmbH. Hardenbergplatz Berlin Integrated Message Security Tel / Fax / [email protected]